citizenM Kuala Lumpur Bukit Bintang

Hotels
9,1
/10

Exceptional

60 reviews
In the Area
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128 Jalan Pudu, Bukit Bintang, Bukit Bintang, Kuala Lumpur, Malaysia, 55100

Main Facilities

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AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
citizenM Kuala Lumpur Bukit Bintang is located in area / city Bukit Bintang. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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128 Jalan Pudu, Bukit Bintang, Bukit Bintang, Kuala Lumpur, Malaysia, 55100
Lobby citizenM Kuala Lumpur Bukit Bintang
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About citizenM Kuala Lumpur Bukit Bintang

Located in the heart of Kuala Lumpur, citizenM Bukit Bintang is a modern hotel that redefines the concept of luxury and comfort. With its sleek design and vibrant atmosphere, this hotel is perfect for both business travelers and vacationers looking to explore the bustling city. The hotel is strategically situated in Bukit Bintang, one of the most popular districts in Kuala Lumpur, known for its shopping, dining, and entertainment options. The contemporary architecture and stylish interiors create a welcoming ambiance that makes you feel right at home.

One of the standout features of citizenM Kuala Lumpur Bukit Bintang is its commitment to providing a unique guest experience. The hotel boasts a range of smart technology that allows guests to control their room environment with ease. From adjusting the lighting to setting the temperature, everything can be done through a user-friendly tablet. This tech-savvy approach not only enhances comfort but also adds a modern touch to your stay.

Why should you choose citizenM Kuala Lumpur Bukit Bintang? For starters, the hotel offers a variety of room types that cater to different preferences and budgets. Each room is designed with a focus on comfort and functionality, featuring plush king-size beds, spacious bathrooms, and large windows that offer stunning views of the city skyline. The hotel also provides complimentary Wi-Fi, ensuring that you stay connected throughout your visit.

In addition to its comfortable accommodations, citizenM Kuala Lumpur Bukit Bintang is home to a vibrant communal space where guests can relax, socialize, or work. The hotel’s living room is filled with cozy seating areas, art installations, and a 24/7 canteenM that serves delicious food and drinks. Whether you’re grabbing a quick bite or enjoying a leisurely meal, the canteenM offers a diverse menu that caters to all tastes.

Another reason to stay at citizenM Kuala Lumpur Bukit Bintang is its proximity to major attractions. The hotel is just a short walk away from popular shopping malls like Pavilion Kuala Lumpur and Berjaya Times Square, as well as cultural landmarks such as the Petronas Twin Towers and the Kuala Lumpur Tower. This prime location makes it easy for guests to explore the city and experience its vibrant culture.

Overall, citizenM Kuala Lumpur Bukit Bintang is more than just a place to stay; it’s a destination in itself. With its modern amenities, stylish design, and unbeatable location, it’s the perfect choice for anyone looking to experience the best of Kuala Lumpur.

Why You Should Stay at citizenM Kuala Lumpur Bukit Bintang

Staying at citizenM Kuala Lumpur Bukit Bintang offers a unique blend of comfort, technology, and style. The hotel’s innovative approach to hospitality ensures that every guest has a memorable experience. From the moment you step into the lobby, you’ll be greeted by friendly staff who are eager to assist you with anything you need. The hotel’s commitment to sustainability is also commendable, with eco-friendly practices integrated into its operations.

Best Time to Stay at citizenM Kuala Lumpur Bukit Bintang

The best time to visit Kuala Lumpur is during the dry season, which typically runs from May to July and December to February. During these months, the weather is pleasant, making it ideal for exploring the city’s attractions. However, if you’re looking for a more budget-friendly option, consider visiting during the shoulder seasons (March to April and August to November) when hotel rates are generally lower, and the crowds are thinner.

Transportation and Accessibility

Access to the Airport

Getting to and from the airport is a breeze when you stay at citizenM Kuala Lumpur Bukit Bintang. The hotel is conveniently located approximately 60 kilometers from Kuala Lumpur International Airport (KLIA). You can opt for a taxi or ride-sharing service, which typically takes around 45 minutes to an hour, depending on traffic. Alternatively, the KLIA Ekspres train service offers a fast and efficient way to reach the city center, with a stop at KL Sentral, where you can easily transfer to other modes of transportation.

Public Transportation

Public transportation in Kuala Lumpur is well-developed and user-friendly, making it easy for guests to navigate the city. The hotel is located near several public transport options, including the Bukit Bintang Monorail station, which is just a short walk away. This monorail line connects you to key areas in the city, including KL Sentral, where you can access the Light Rail Transit (LRT) and other train services. Additionally, the GoKL city bus service offers free rides around the city, making it a convenient option for exploring nearby attractions.

Unique Facilities at citizenM Kuala Lumpur Bukit Bintang

1. Smart Room Technology

Each room at citizenM Kuala Lumpur Bukit Bintang is equipped with a tablet that allows you to control various aspects of your room, including lighting, temperature, and entertainment options. This innovative technology enhances your stay by providing a personalized experience tailored to your preferences.

2. 24/7 CanteenM

The hotel’s canteenM is open around the clock, offering a wide selection of food and beverages. Whether you’re in the mood for a quick snack or a full meal, you’ll find something to satisfy your cravings. The menu features a variety of international dishes, ensuring that there’s something for everyone.

3. Cozy Living Room

citizenM Kuala Lumpur Bukit Bintang features a spacious living room area where guests can relax, socialize, or work. The cozy seating arrangements and artistic decor create a welcoming atmosphere, making it the perfect spot to unwind after a day of exploring the city.

Nearby Attractions at citizenM Kuala Lumpur Bukit Bintang

1. Pavilion Kuala Lumpur

Distance: 0.5 km

Pavilion Kuala Lumpur is a premier shopping destination located just a short walk from citizenM. This luxurious mall features a wide range of high-end brands, dining options, and entertainment facilities. Whether you’re looking to shop for designer clothes or enjoy a meal at one of the many restaurants, Pavilion has it all.

2. Petronas Twin Towers

Distance: 1.5 km

The iconic Petronas Twin Towers are a must-visit when in Kuala Lumpur. Standing at 452 meters, these towers were once the tallest buildings in the world. Visitors can take a tour to the Skybridge and observation deck for breathtaking views of the city skyline.

3. Kuala Lumpur Tower

Distance: 2 km

Kuala Lumpur Tower, also known as Menara KL, is another iconic landmark that offers stunning panoramic views of the city. The observation deck is located at 276 meters, making it one of the highest viewpoints in Kuala Lumpur. The tower also features a revolving restaurant, providing a unique dining experience.

4. Berjaya Times Square

Distance: 1 km

Berjaya Times Square is a massive shopping and entertainment complex that houses over 1,000 retail outlets, a theme park, and a cinema. It’s a great place to spend a day shopping, dining, and enjoying various attractions.

5. Bukit Bintang Street

Distance: 0.3 km

Bukit Bintang Street is the heart of Kuala Lumpur’s nightlife and entertainment scene. Lined with bars, clubs, and restaurants, this vibrant street comes alive at night, making it the perfect place to experience the city’s nightlife.

6. Chinatown (Petaling Street)

Distance: 2 km

Chinatown is a bustling area filled with shops, markets, and street food stalls. Petaling Street is the main thoroughfare, where you can find everything from souvenirs to delicious local delicacies. It’s a great place to immerse yourself in the local culture.

7. Central Market

Distance: 2.5 km

Central Market is a cultural landmark that showcases Malaysian arts and crafts. The market features a variety of stalls selling handmade products, traditional clothing, and local snacks. It’s an excellent place to pick up unique souvenirs and experience the local culture.

8. Thean Hou Temple

Distance: 4 km

Thean Hou Temple is one of the largest Chinese temples in Southeast Asia. This stunning temple is dedicated to the goddess Ma Zu Po and features intricate architecture and beautiful gardens. It’s a peaceful place to visit and learn about Chinese culture and traditions.

9. KL Bird Park

Distance: 4.5 km

KL Bird Park is a renowned eco-tourism spot and home to over 3,000 birds from various species. The park features a free-flight aviary, allowing visitors to observe birds in their natural habitat. It’s a great place for families and nature lovers.

10. Islamic Arts Museum Malaysia

Distance: 3 km

The Islamic Arts Museum Malaysia is the largest museum of Islamic arts in Southeast Asia. The museum houses an extensive collection of artifacts, textiles, and manuscripts that showcase the rich history and culture of Islamic civilization. It’s a must-visit for anyone interested in art and history.

Tips and Tricks for Staying at citizenM Kuala Lumpur Bukit Bintang

Tips During Your Stay

To make the most of your stay at citizenM Kuala Lumpur Bukit Bintang, consider downloading the hotel’s app. This app provides useful information about hotel services, local attractions, and dining options. Additionally, don’t hesitate to ask the staff for recommendations on places to visit or eat; they are always happy to help!

Tips for Enjoying Hotel Facilities

Take advantage of the hotel’s communal spaces, such as the living room and canteenM. These areas are perfect for meeting fellow travelers or simply relaxing with a book. If you’re traveling for business, the hotel also offers meeting rooms equipped with the latest technology, making it an ideal choice for corporate travelers.

Why Book citizenM Kuala Lumpur Bukit Bintang on Traveloka

Extensive Accommodation Options

When you book through Traveloka, you gain access to a wide range of accommodation options, from budget-friendly hotels to luxurious resorts. citizenM Kuala Lumpur Bukit Bintang is a standout choice, offering modern amenities and a prime location at competitive rates.

Easy and Flexible Payment Options

Traveloka provides convenient payment options, including the ability to pay at the hotel. This flexibility allows you to manage your budget more effectively and enjoy your trip without financial stress. Additionally, the PayLater feature lets you secure your booking while deferring payment until later.

Customer Loyalty Program

By booking through Traveloka, you can join their customer loyalty program, which offers exclusive benefits and perks. As you accumulate points, you can unlock discounts on future bookings, making your travel experience even more rewarding.

Real Guest Reviews

Traveloka features millions of verified guest reviews, providing you with valuable insights into the experiences of other travelers. This transparency helps you make informed decisions when choosing your accommodation, ensuring that you select the best option for your needs.

With all these advantages, there’s no reason not to choose citizenM Kuala Lumpur Bukit Bintang for your next stay in Kuala Lumpur. Booking hotel now via Traveloka and enjoy an unforgettable holiday experience!

All facilities in citizenM Kuala Lumpur Bukit Bintang

Bar, Cafe and Lounge citizenM Kuala Lumpur Bukit Bintang
Bar, Cafe and Lounge
Common Space citizenM Kuala Lumpur Bukit Bintang
Common Space
Lobby citizenM Kuala Lumpur Bukit Bintang
Lobby
CleanAccommodation citizenM Kuala Lumpur Bukit Bintang
CleanAccommodation
Exterior citizenM Kuala Lumpur Bukit Bintang
Exterior

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Early check-in
  • Elevator
  • Late check-out
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Hotel Services

  • Early Check-in
  • Express check-in
  • Express check-out
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Late Check-out
  • Laundry service
  • Luggage storage
  • Multilingual staff

Food and Drinks

  • A la carte dinner
  • A la carte lunch
  • Restaurant with AC
  • Bar
  • Breakfast
  • Breakfast served to the table
  • Dining area

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Shower
  • TV

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

Accessibilty

  • Disabled access friendly
  • Accessible bathroom
  • Accessible path of travel
  • Roll-in shower
  • Wheelchair accessible

Business Facilities

  • Computer station
  • Conference room
  • Meeting facilities
  • Photocopier
  • PRINTER

General

  • AC
  • Non-smoking room
  • Smoking area
  • Smoke-free

Connectivity

  • LAN Internet
  • Free WiFi

Transportation

  • Secure parking

Accommodation Policy & General Information in citizenM Kuala Lumpur Bukit Bintang

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 11:00

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

Minimum Age Policy

Minimum age to check-in is 18. Minor guests must be accompanied by adults upon check-in.
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General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - Before 11:00
Breakfast Availability
Yes, some room provide breakfast
Available rooms at citizenM Kuala Lumpur Bukit Bintang
210
Number of floors in citizenM Kuala Lumpur Bukit Bintang
6
Another facilities in citizenM Kuala Lumpur Bukit Bintang
Coffee/tea in lobby, Early check-in, Late check-out, Breakfast restaurant, Dinner restaurant

Frequently asked question in citizenM Kuala Lumpur Bukit Bintang

What are available facilities at citizenM Kuala Lumpur Bukit Bintang?
There are top facilites at citizenM Kuala Lumpur Bukit Bintang such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at citizenM Kuala Lumpur Bukit Bintang?
The standard check-in time at citizenM Kuala Lumpur Bukit Bintang is starting from From 14:00 while the latest check-out time is at Before 11:00
Does citizenM Kuala Lumpur Bukit Bintang provide breakfast?
Yes, citizenM Kuala Lumpur Bukit Bintang provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in citizenM Kuala Lumpur Bukit Bintang

9,1
Exceptional

From 60 reviews

Provided by travelers on
Cleanliness

9,5

Room Comfort

9,4

Meal

9,0

Location

9,2

Service and Facilites

9,4

People often mention about citizenM Kuala Lumpur Bukit Bintang
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Accessibility (3)
Staff Friendliness (3)
Ambiance (3)
Bathroom (3)
Surroundings (2)
Wifi (2)
Check-in/out Time (2)
Bedroom (2)
Hotel Area (2)
In-room Dining (2)
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Traveler Reviews citizenM Kuala Lumpur Bukit Bintang

Number of reviews per page
20
40
Customer reviews
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Hengky L.
icon-Leisure
Leisure
icon-origin-TRAVELOKA

10,0

/10

Reviewed 3 week(s) ago

4 star hotel with citizenM Canteen The room facilities are not too big but very high-tech using an iPad to control the lighting system, AC, cleanliness, TV. All the facilities are quite complete, only lacking in the complementary section, there is no coffee and tea and a hot water kettle in the room but you can order coffee and tea directly at citizenM canteen 24 hours Close to money changers, 7-11, convenience stores, Alor Street and the Bukit Bintang area The room is equipped with very cold AC, TV, window views, exotic lights, complete bathroom equipment and supplies, mini cupboard, office desk, lounge chair and room service via telephone The restaurant has very good food, although not too big but the food is quite varied and delicious and filling. Lots of comfortable sofas and seats May stay again at this hotel. This hotel is ideal for people who understand the sophistication of the system
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1 people find it helpful

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Yuliana A.
icon-origin-TRAVELOKA

10,0

/10

Reviewed 15 week(s) ago

The hotel staff is friendly and everything is clean...
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1 people find it helpful

A***l
icon-Leisure
Leisure
icon-origin-TRAVELOKA

9,1

/10

Reviewed 15 week(s) ago

Staff very professional and friendly.

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m***3
icon-Leisure
Leisure
icon-origin-TRAVELOKA

9,1

/10

Reviewed 19 week(s) ago

It was very good distance to Pavilion

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Accommodation's Reply
11 Dec 2024
Hi citizen Anonymous, Thank you so much for taking the time to tell us about your stay! We are happy to hear you enjoyed our concept and the experience around it and the company of our ambassadors who are the true soul of citizenM. These very kind words mean the world to us and we were very happy to accommodate you in this new world! From your review, we can really feel you are a 100% match to our concept and really understands the reason behind it. Looking forward to welcoming you back soon. Safe travels and all the best, citizenM Kuala Lumpur
Trinh L.
icon-origin-TRAVELOKA

9,4

/10

Reviewed 22 week(s) ago

Loved this hotel. Great location!

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Accommodation's Reply
08 Dec 2024
Hi citizen Trinh L., Thank you so much for taking the time to tell us about your stay! We are happy to hear you enjoyed our concept and the experience around it and the company of our ambassadors who are the true soul of citizenM. These very kind words mean the world to us and we were very happy to accommodate you in this new world! From your review, we can really feel you are a 100% match to our concept and really understands the reason behind it. Looking forward to welcoming you back soon. Safe travels and all the best, citizenM Kuala Lumpur
indra j. s.
icon-Leisure
Leisure
icon-origin-TRAVELOKA

9,1

/10

Reviewed 25 week(s) ago

Only 1 bed & close to the wall. So if you sleep on the inside, getting out of bed is a bit difficult, you have to pass/disturb your bed partner.
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2 people find it helpful

s***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA

9,4

/10

Reviewed 25 week(s) ago

Friendly and helpful staff. Minimalist but cozy room. Strategic location. Recommended 👍🏻.
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Rama B.
icon-Leisure
Leisure
icon-origin-TRAVELOKA

10,0

/10

Reviewed 39 week(s) ago

Hello Citizen! We are family of 4, staying one night for our last day in Kuala Lumpur, The services was very great, the hotel is very bright and welcoming, room is very simple, cozy and clean, with smart ipad to control whatever inside your room. Breakfast is good, nasi lemak was my favorite, the staff is very helpful and friendly we have a lot of baggae that the weight need to be meusure before we depart, it take a lot of effort to do that, and the staff is there waiting and helping us. We meet the GM and we do sharing a lot about hotels and operational, he is very friendly and stylish GM, good leader bring good hotel with great hospitality, we hope when we back we can meet him again. The hotel ambience is very good for working, they have mac on the second floor, meeting room, and a lot of working desk with electricity plug. Super convinience. Citizen Says 100! Hospitality points.
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3 people find it helpful

Putri H.
icon-Leisure
Leisure
icon-origin-TRAVELOKA

10,0

/10

Reviewed 50 week(s) ago

We will come again. Location is really good. Facilities are clean. Quite small room but we know it, it is enough for 2 to 3 days stay. They link most of electronic equipment to an iPad in your room. Many books to read and nice decor in their reception area. Breakfast is good. Staffs are friendly.
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E***a
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Leisure
icon-origin-TRAVELOKA

9,7

/10

Reviewed 53 week(s) ago

Kamar bagus, bersih dan cukup canggih namun agak sempit. Sarapan tidak variatif tapi rasanya sangat enak. Bila berkunjung ke Kuala Lumpur, akan kembali lagi kesini.

2 people find it helpful

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Fery C.
icon-origin-TRAVELOKA

9,7

/10

Reviewed 62 week(s) ago

Great hotel, clean, comfortable, the room is spacious, the bed also large enough. Easy Check in and check out, strategic location, nice staff. Couldn't complain!

3 people find it helpful

Dien N.
icon-origin-TRAVELOKA

8,5

/10

Reviewed 75 week(s) ago

Super! Techy hotel. Very comfortable. I like the room layout and super comfy pillows!

2 people find it helpful

LIE
icon-origin-TRAVELOKA

9,7

/10

Reviewed 103 week(s) ago

It's really nice to stay here. Come before check-in time, you can leave your suitcase first and then go for a walk. After taking a walk, I just got home and checked in quickly. Clean tidy room. So good.
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1 people find it helpful

Accommodation's Reply
09 May 2023
Dear citizen Lie Yovan, Thank you for staying here with us in citizenM Kuala Lumpur and for taking the time to share your experience. Nothing makes us happier than knowing you enjoyed your stay. Hope to see you again! Best regards, citizenM Kuala Lumpur
Andika H.
icon-origin-TRAVELOKA

9,7

/10

Reviewed 123 week(s) ago

Hotel yang sangat-sangat bersih, letaknya strategis, tempat tidur besar dan nyaman, staff sangat ramah dan helpful. Sangat suka dengan Hotel CitizenM ini. Kalo ke KL lagi pasti nginap di sini.

6 people find it helpful

Accommodation's Reply
20 Dec 2022
Dear citizen Andika, Thank you for staying with us in citizenM Kuala Lumpur and for taking the time to share your experience. We are thrilled to know that you enjoyed your stay here especially our strategic location which is convenient to get around the best places in KL! Thank you for your kind compliments of our team as well! Hope to see you again soon and do check out our other locations worldwide! Take care! Best regards, citizenM Kuala Lumpur
Darwin
icon-origin-TRAVELOKA

9,7

/10

Reviewed 133 week(s) ago

Hotel yang sangat mantep, lokasi dekat kemana-mana, kamar sangat bersih dan dengan teknologi canggih. Harga sangat pantas. Yang paling mengesankan pelayanan para staf yang sangat ramah dan bersahabat. Pasti akan nginap di sini lagi kalau ke Kuala Lumpur.

5 people find it helpful

Accommodation's Reply
09 Oct 2022
Hi Citizen, Thank you for taking the time to share your experience, we are glad it was a pleasant and positive stay! Thank you for highlighting the friendliness of our team, they will surely be happy to know their efforts are rewarded! Thank you for highlighting the technological aspect of the room and also mentioning the cleanliness of the room as per your expectations. Our housekeeping goes the extra mile to ensure that the rooms are always clean for our guests and we are glad you had a pleasant experience with us. We hope to see you again in the future. Greetings, CitizenM Kuala Lumpur
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muniandy k.
icon-origin-TRAVELOKA

9,7

/10

Reviewed 137 week(s) ago

It was superb all the way although the room was small but everything else was really good right from the staff and the comfy bed with almost real looking garden decorations but the idea was fantastic. The gadget to control almost everything wit iPad was superbly working. Clean bathrooms although it was a little small but OK.

8 people find it helpful

Accommodation's Reply
18 Sep 2022
Dear citizen Muniandy, Thank you for taking the time to share your experience, we are glad you've enjoyed your stay with us especially the design and functionality of our hotel rooms. Thank you for highlighting our comfortable bed as well as the in-room technology which is so convenient and fun to use! We hope to see you again soon! Best regards, citizenM Kuala Lumpur
Kawin P.
icon-origin-TRAVELOKA

9,1

/10

Reviewed 137 week(s) ago

I love everything here! This is absolutely"affordable luxury".

3 people find it helpful

Accommodation's Reply
07 Sep 2022
Dear citizen Kawin, Thank you for taking the time to share your experience, we are glad it's been a great stay and that you love it here! We hope to see you again soon! Cheers, citizenM Kuala Lumpur
fera p.
icon-origin-TRAVELOKA

9,7

/10

Reviewed 282 week(s) ago

Service excellent, recommended hotel for if. The room is spacious, all technology, bathroom lighting can change color. Very cool.
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3 people find it helpful

mohd n. b. m. s.
icon-Family
Family
icon-origin-TRAVELOKA

9,7

/10

Reviewed 289 week(s) ago

Clean and modern room, very nice.
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Lee S. K.
icon-Family
Family
icon-origin-TRAVELOKA

9,4

/10

Reviewed 297 week(s) ago

Great room. Clean and comfortable.
+3

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Lobby 4 citizenM Kuala Lumpur Bukit Bintang

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