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De Garden Hotel

Name: De Garden Hotel
Address: Lorong Cempa (Off Jalan Telaga Air), Butterworth, Seberang Perai, Penang, Malaysia, 12200, Lorong Cempa (Off Jalan Telaga Air), Penang, 12200, Malaysia
Rating: 8.3

Hotels

8,2

/10

Very Good

163 reviews

In the Area

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Lorong Cempa (Off Jalan Telaga Air), Butterworth, Seberang Perai, Penang, Malaysia, 12200

Main Facilities

Restaurant

Parking

Elevator

WiFi

De Garden Hotel is located in area / city Butterworth. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Available Room Types in De Garden Hotel

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What's around De Garden Hotel

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Lorong Cempa (Off Jalan Telaga Air), Butterworth, Seberang Perai, Penang, Malaysia, 12200

Discover More About De Garden Hotel

Location

De Garden Hotel is located in area / city Butterworth.

About De Garden Hotel

From business event to corporate gathering, De Garden Hotel provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at De Garden Hotel, a wonderful accommodation for your family holiday.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at De Garden Hotel.

Savor your favorite dishes with special cuisines from De Garden Hotel exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

De Garden Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, De Garden Hotel is the right place to stay.

All facilities in De Garden Hotel

Bar, Cafe and Lounge

Fitness Center

Common Space

Lobby

Accommodation Services

Hotel Services

Bellhop
Concierge
Doorman
Express check-in
Express check-out
Front desk
24-hour security
Limited hours room service
Luggage storage
Newspaper in lobby
Newspaper

Public Facilities

Parking
Elevator
Restaurant
Breakfast restaurant
Lunch restaurant
Safety deposit box
WiFi in public area

In-room Facilities

Cable TV
Desk
Hairdryer
Minibar
Refrigerator
Shower
TV

Food and Drinks

A la carte lunch
Restaurant with AC
Breakfast
Buffet breakfast
Breakfast (surcharge)
Cafe

General

AC
Ballroom
Heater
Non-smoking room
Smoking area

Business Facilities

Business center
Conference room
Meeting facilities
Photocopier
PRINTER

Accessibilty

Disabled access friendly
Accessible bathroom
Accessible parking
Wheelchair accessible

Nearby Facilities

Grocery
Laundry
Shops
Supermarket

Transportation

Secure parking

Connectivity

Free WiFi

Accommodation Policy & General Information in De Garden Hotel

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:

15:00 - 19:00

Check-out:

07:00 - 12:00

Contact Accommodation Before Arrival

Guests should contact hotel 1 day(s) prior to arrival

General Check-in Instructions

- A tourist tax of MYR 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. - Upon check-in, hotel Front Desk will collect from guests MYR 2.00 Local Government Fee per room per night(imposed by Penang Government starting from 1st June 2014). This fee is not included in room rates. - All special request such as additional car park, early check-in, late check-out, non-smoking room, room with balcony etc, are strongly subject to availability & amp; cannot be guaranteed. You are encourage to contact the hotel at least 24 hours before arrival for the special requests. - Hotel may charge additional fee for each extra person after exceeding room’s maximum occupancy. Any availability of extra bed or baby crib is subject to availability.
- Additional Breakfast is chargeable at MYR 19.00 per pax per day and to be paid at the hotel.
- Security deposit will be charged at RM 100.00 upon check-In.
- Starting October 11th, 2021, as an effort to ensure the safety of our guests and staff, the property will fully adhere to the guidelines designated by the government to restrict all entry and check-in. Only fully vaccinated individual with low risk status is allowed. The property may further request additional documentation during check in for validation and identification purposes. Please contact the property for more info.
- Early check in charges will be charge RM25.00 per hour ( from 0700 am until 1200 pm).

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General Information

Popular Facilities	AC, Restaurant, Parking, Elevator, WiFi
Check-In / Check-Out Time	15:00 - 19:00 - 07:00 - 12:00
Breakfast Availability	Yes, some room provide breakfast
Available rooms at De Garden Hotel	123
Number of floors in De Garden Hotel	5
Another facilities in De Garden Hotel	Bellhop, Concierge, Doorman, Express check-in, Express check-out

Frequently asked question in De Garden Hotel

What are available facilities at De Garden Hotel?

There are top facilites at De Garden Hotel such as AC, Restaurant, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at De Garden Hotel?

The standard check-in time at De Garden Hotel is starting from 15:00 - 19:00 while the latest check-out time is at 07:00 - 12:00

Does De Garden Hotel provide breakfast?

Yes, De Garden Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in De Garden Hotel

Overall Ratings & Reviews De Garden Hotel

Traveloka (163)

8,2

Very Good

From 163 reviews

Provided by travelers on

Cleanliness

8,2

Room Comfort

8,2

Meal

8,0

Location

8,0

Service and Facilites

8,1

People often mention about De Garden Hotel

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Activity Option (1)

Check-in/out Time (1)

Room Space (1)

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Traveler Reviews De Garden Hotel

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Customer reviews

H***i

Transit

6,4

/10

Reviewed 30 week(s) ago

Actually room size and cleanliness was okay, but for a 3 star hotel standard, it was terrible as they only give 1 room key, and didn't allow for 2nd key. As I booked the twin bed room for 2 people, very troublesome when one people want to go out and the other are sleeping (the only 1 keycard given have to be put for aircon and light). Staff was friendly and okay, however check in and check out time could be improved for faster processing time.

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Ravee

9,4

/10

Reviewed 59 week(s) ago

Nice and the all employees are 👍😁 and humble 😎🥳

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pak k.

9,7

/10

Reviewed 60 week(s) ago

During my stay at the hotel, I feel like the room is quite spacious. The bed is comfortable not to hard not to soft. The bad part is the programs on the TV. It 's very limited with one channel which you can watch. The rest of OK.

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AMAH A. T.

10,0

/10

Reviewed 62 week(s) ago

Staffs are very friendly and helpful. Room is clean and spacious parking area provided.

1 people find it helpful

Zahid b. D.

8,5

/10

Reviewed 100 week(s) ago

Nice place to stay and not the busy area.

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Wong P. Y.

8,5

/10

Reviewed 111 week(s) ago

Clean, have parking. Not too dark for me. Just the toilet seat looks old. Should change new.

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1 people find it helpful

Liew K. C.

8,5

/10

Reviewed 148 week(s) ago

So far OK~Just the lighting problem

Saumiyah B. M. M.

Shopping and Culinary

9,7

/10

Reviewed 280 week(s) ago

I check in with my friend for one night. And we really enjoyed our vacation. Especially the balcony view. Im quite surprise and don’t expect at all. We really like it and can see Komtar from our room. Just need to upgraded the wifi because a bit slow. And TV channel also don’t have many channel. Other than that, we are satisfied. Staff was friendly and they give permission to check out at 1pm. Do not worry about parking because this hotel have a lot of parking and Also have a nice view. It have breakfast but we don’t take it so don’t know how the food is.Definitely will come again nextime. Thank you 😘

Check in was smooth but we have to pay rm300 deposit for 3 rooms even we have fully paid upon booking. Rooms are spacious as per picture. Each room got safe box, iron and hair dryer. They even have free newspaper at reception. We had pleasant stay here.

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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