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Dorsett Grand Subang
Hotels
8,4
/10
Very Good
598 reviews
What Guests Say About Their Stay
Nur A. b. N. M.
9,7
/ 10
It was definitely one sweet and unforgettable stay. The Club Room is equipped with iron and iron board, free WiFi (super fast), free laundry for 4pcs of clothes, luxury toilet with motorized blinds and hot water. The king size bed was really cozy. Swimming pool is big and clean. Foods are delicious. Best customer service. Will recommend my friends to come here. Thanks Dorsett Grand Subang.
Martono H.
9,4
/ 10
Nice room, perfect location since we have to go to Ramsey Medical Center.
Hussein
9,7
/ 10
Swift and easy check in. Good location. Clean rooms. Comfortable bed and pillows. Very helpful and friendly staffs.
Hussein
9,7
/ 10
Very spacious room. Good ambiance. Comfortable bed.
In the Area
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Jalan SS12/1, Kuala Lumpur, Subang Jaya, Malaysia, 47500
Main Facilities
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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
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Available Room Types in Dorsett Grand Subang
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What's around Dorsett Grand Subang
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Jalan SS12/1, Kuala Lumpur, Subang Jaya, Malaysia, 47500
Discover More About Dorsett Grand Subang
Location
Dorsett Grand Subang is a hotel in a good neighborhood, which is located at Subang Jaya.
About Dorsett Grand Subang
Whether you are planning an event or other special occasions, Dorsett Grand Subang is a great choice for you with a large and well-equipped function room to suit your requirements.
This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Dorsett Grand Subang.
Dorsett Grand Subang is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.
From business event to corporate gathering, Dorsett Grand Subang provides complete services and facilities that you and your colleagues need.
Have fun with various entertaining facilities for you and the whole family at Dorsett Grand Subang, a wonderful accommodation for your family holiday.
The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Dorsett Grand Subang exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Dorsett Grand Subang is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at Dorsett Grand Subang.
All facilities in Dorsett Grand Subang
Swimming Pool
Entertainment Facility
Functional Hall
Common Space
Lobby
Public Facilities
- Parking
- Elevator
- 24-hour room service
- Restaurant
- Room service
- Safety deposit box
- WiFi in public area
General
- AC
- Ballroom
- Banquet
- Heater
- Non-smoking room
- Swimming pool
In-room Facilities
- Desk
- Hairdryer
- In-room safe
- Minibar
- Shower
- TV
Hotel Services
- Express check-in
- Express check-out
- Front desk
- 24-hour Receptionist
- Laundry service
Things to Do
- Fitness center
- Outdoor pool
- Spa
Business Facilities
- Business center
- Meeting facilities
Nearby Facilities
- Hair salon
- Shops
Food and Drinks
- Bar
Transportation
- Car rental
Connectivity
- Free WiFi
Accommodation Policy & General Information in Dorsett Grand Subang
Important Note
As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 12:00
General Check-in Instructions
Please note that guests are required to present the same credit card used to guarantee the booking upon check-in.
Early Check-in
You're allowed to check-in before the accommodation’s check-in time. If you wish to do so, please contact the accommodation. Additional charges apply.
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General Information
Popular Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 15:00 - Before 12:00 |
Available rooms at Dorsett Grand Subang | 478 |
Number of floors in Dorsett Grand Subang | 17 |
Another facilities in Dorsett Grand Subang | 24-hour room service, Room service, Safety deposit box, WiFi in public area, Ballroom |
Frequently asked question in Dorsett Grand Subang
What are available facilities at Dorsett Grand Subang?
There are top facilites at Dorsett Grand Subang such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Dorsett Grand Subang?
The standard check-in time at Dorsett Grand Subang is starting from From 15:00 while the latest check-out time is at Before 12:00
More Reviews from Other Guests in Dorsett Grand Subang
Traveloka (598)
8,4
Very Good
From 598 reviews
Provided by travelers on
Cleanliness
8,6
Room Comfort
8,6
Meal
8,3
Location
8,5
Service and Facilites
8,3
People often mention about Dorsett Grand Subang
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Distance to City Center (1)
Surroundings (1)
Accessibility (1)
Family Friendly (1)
Staff Friendliness (1)
Wifi (1)
Activity Option (1)
Check-in/out Time (1)
Ambiance (1)
Room Space (1)
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Traveler Reviews Dorsett Grand Subang
Number of reviews per page
20
40
Customer reviews
LILLY W.
Medical
10,0
/10
Reviewed 44 week(s) ago
The Dorset Subang Hotel is very close to the Subang Jaya Medical Center so those who want to have a medical check-up or treatment can stay at the Dorset Subang hotel. As for the hotel itself, PERFECT. Everything is the best
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Accommodation's Reply
27 Jun 2024
Dear Lilly, thank you for sharing your wonderful review with us. Your satisfaction is our top priority and we are grateful for your feedback. Thank you for choosing our hotel and we are indeed looking forward to your next stay with us.
Regards,
Datin Christina Toh, Area General Manager
OH
Oktavenus H. P.
8,5
/10
Reviewed 50 week(s) ago
Good Hotel to stay during last weekend, Clean, Tidy and Nice. Easy to access and we are really enjoy to stay.
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Accommodation's Reply
16 May 2024
Dear Oktavenus, thank you for sharing your review with us. We are delighted to hear that you had a positive stay experience. Thank you for your patronage and we most certainly look forward to welcoming you back again.
Regards,
Datin Christina Toh, Area General Manager
LINDA SARYLIYANTO
9,1
/10
Reviewed 55 week(s) ago
The hotel is great because it is near Subang Jaya Medical. But the hotel is a bit old so maybe that 's the reason the AC in the room isn't too cold. The staff came to fix it but still no change. But overall pretty good.
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Accommodation's Reply
16 Apr 2024
Dear Linda, thank you for taking the time to share your review with us. We are glad that you had a good stay experience. We have also noted on the air-cond issue and will address this issue. Thank you for your patronage and we look forward to being of service to you again.
Regards,
Datin Christina Toh, Area General Manager
Safiah yusof
9,4
/10
Reviewed 57 week(s) ago
Overall the room, environment, breakfast buffet and lunch buffet is very nice. Furthermore my room have been upgraded to junior suite. But quite disappointed when check in, we have to wait till 5pm since the room not ready. Still occupied with cricket player which prolonged their stay. Staff at front desk very nice. Love the lady so much even though have to wait so long. Hope management should do something regarding this matter. Thank you.
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Accommodation's Reply
22 Mar 2024
Dear Safiah, thank you for sharing your review with us. We are pleased to hear that you liked the accommodation provided and enjoyed the quality of food served. We are also happy to hear about the positive experience you had with our Front Desk staff. With regards to the delay in your room check-in, we are sorry for the inconvenience caused to you and will address this issue. Thank you for your patronage and we look forward to having you back as our guest again.
Regards,
Datin Christina Toh, Area General Manager
OH
Oktavenus H. P.
9,4
/10
Reviewed 57 week(s) ago
Nice Hotel, clean and easy to access. Really enjoying stay in this hotel.
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Accommodation's Reply
27 Mar 2024
Dear Oktavenus, thank you for leaving us a wonderful review following your recent stay with us. We are glad that you had a pleasant stay. We do hope that your next stay is around the corner as we look forward to welcoming you back again.
Regards,
Datin Christina Toh, Area General Manager
M***a
Business
10,0
/10
Reviewed 58 week(s) ago
As expected from 5-stars hotel
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NB
Norliana B. I.
10,0
/10
Reviewed 76 week(s) ago
You will feel so welcoming the minute you entered the lobby. Staff are so friendly.
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Accommodation's Reply
16 Nov 2023
Dear Norliana, thank you for your positive review about our hotel. We are pleased to know that you had an overall pleasant stay and were impressed with our hotel's quality and services. We will definitely share your compliments with our team here for which we are sure they will appreciate very much. Thank you for your patronage and we most certainly look forward to welcoming you back again.
Regards,
Datin Christina Toh, Area General Manager
MN
Mohd N. B. Z.
6,0
/10
Reviewed 82 week(s) ago
Air conditioner was not cold. They changed my room but the new room was not properly cleaned. There was only 1 mug instead of 2 and 1 of the complimentary drinking water was already opened. The QR code for in room dining was also not working. I didn't enjoy my staycation at all.
1 people find it helpful
Accommodation's Reply
04 Oct 2023
Dear Mohd Nazim, we are sorry to hear of the unpleasant experience you encountered during your recent stay with us. The issues highlighted are certainly unacceptable and we have no excuse but to extend our sincere apologies to you. Please be assured that we will immediately address them to ensure the necessary improvements are made. Our apologies again and we look forward to serving you better in the future.
Regards,
Datin Christina Toh, Area General Manager
CP
Cheah P. L.
9,1
/10
Reviewed 82 week(s) ago
Hotel staff were responsive and friendly. Can improve to ensure towels and toiletries are replenished accordingly. Some of the lighting are not functioning and telephone is out of order.
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Accommodation's Reply
04 Oct 2023
Dear Cheah, thank you for sharing your feedback with us. We are glad that our staff's warm hospitality had made a positive impact on your stay experience. We will definitely share your compliments with them. However, we have also noted on the non-replenishment of towels and toiletries and faulty lightings and telephone and will ensure that these issues are addressed. Our apologies for the inconvenience this have caused you. Thank you for choosing our hotel and we look forward to being of service to you again.
Regards,
Datin Christina Toh, Area General Manager
AA
Adri A.
9,7
/10
Reviewed 83 week(s) ago
I arrived at the hotel lobby near midnight. Very lucky, because my room was upgraded to a presidential suite. Hotel service is very good. Even though it is quite old. But the condition of the hotel is very good and it is comfortable to stay here. However, the breakfast menu is almost the same every day. But I think the variety is enough. In essence, I am quite satisfied with this hotel.
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Accommodation's Reply
04 Oct 2023
Dear Dieby, thank you for taking the time to share your review with us. We are glad that you had a comfortable stay. We have also noted your feedback regarding the breakfast and will make the necessary improvements. Thank you for your patronage and we most certainly look forward to your next stay with us.
Regards,
Datin Christina Toh, Area General Manager
Andri K. W.
9,1
/10
Reviewed 83 week(s) ago
Nice location, spacious, value for money, good customer services,
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Accommodation's Reply
04 Oct 2023
Dear Andri, thank you for your review. We are delighted to hear that you had a pleasant stay experience and have good comments pertaining to our hotel's quality and services. Thank you for choosing our hotel and we look forward to welcoming you back again.
Regards,
Datin Christina Toh, Area General Manager
YY
Yulianty Y.
9,7
/10
Reviewed 91 week(s) ago
Strategically near places to eat, right next to the Subang medical center, the rooms are big, the AC is cold.
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SYAFII AHMAD PASARIBU
8,8
/10
Reviewed 95 week(s) ago
Comfy, super clean, breakfast is delicious.
1 people find it helpful
Accommodation's Reply
30 Jun 2023
Dear Syafll, thank you for sharing your wonderful review with us. We are delighted to hear that you had a good stay experience and found our hotel's quality and services up to expectations. Thank you for your patronage and we most certainly look forward to having you back as our guest again.
Regards,
Datin Christina Toh, Area General Manager
AK
Alicia K.
4,9
/10
Reviewed 99 week(s) ago
First of all, the five star hotel didn't provide any free parking, we need to pay for flat rate although we are their customer. The parking also limitations, when we reach, already out of space. Secondly, the pillow is not so comfortable, I can't sleep whole night. Thirdly, the breakfast not very tasty, not worth to eat. Also, their environment in the restaurant very dirty, the floor was leaking water although have rooftop, the waitress doing their job very slow and not very friendly. Overall, I won't come back again. This is my first time complain on the hotel, as it's really make me felt I pay the money with not getting back the value that I paid.
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Accommodation's Reply
14 Jun 2023
Dear Koa Pei Yee, thank you for your feedback. We are sorry to hear of the unpleasant experience you encountered during your recent stay with us. The shortfall in service and quality standards which you experienced is certainly unacceptable and we have no excuse but to extend our sincere apologies to you. With regards to the the carpark charges, please be informed that our carpark facility is leased out to a 3rd party operator, hence all guests are required to pay a flat rate fee upon entry to the hotel. We have also noted on the other issues and will make every effort to improve on our guest experience. Our apologies again and we look forward to another opportunity to serve you better in the future.
Regards,
Datin Christina Toh, Area General Manager
Subramaniam Valoo
9,7
/10
Reviewed 105 week(s) ago
Simply awesome. Perfect. Nice environment, clean, beautiful place. Check-in was super smooth, really friendly reception staff. Super interior decoration.
1 people find it helpful
Accommodation's Reply
26 Apr 2023
Dear Subramaniam, thank your for leaving us a wonderful review. We very much appreciate your positive comments and are pleased that you had an overall pleasant stay with us. Thank you for choosing our hotel and we most certainly look forward to being of service to you again.
Regards,
Datin Christina Toh, Area General Manager
TH
Tay H. Q.
9,7
/10
Reviewed 105 week(s) ago
The place is clean, the service is satisfying.
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Accommodation's Reply
03 May 2023
Dear Tay, thank you for your wonderful review. We are happy to hear that you had a positive experience and were impressed with our hotel's quality and services. Thank you for choosing our hotel and we look forward to welcoming you back again.
Regards,
Datin Christina Toh, Area General Manager
SF
Syed F. J.
9,4
/10
Reviewed 105 week(s) ago
Nice location of hotel with beautiful views of the city from the rooms. Many restaurants, shops and pharmacies available nearby. Comfortable beds and clean rooms. Delicious breakfast. Nice swimming pool. Courteous and helpful staff. The hotel seems old and the bathroom door and fittings needed to be fixed.
1 people find it helpful
Accommodation's Reply
26 Apr 2023
Dear Syed, thank you for taking the time to share your review with us. We are pleased to know that you had a wonderful stay and especially liked our hotel's convenient location. We will definitely share your compliments with our team here for which we are sure they will appreciate very much. We do hope that your next stay is around the corner as we look forward to having you back as our guest again.
Regards,
Datin Christina Toh, Area General Manager
herman s.
8,5
/10
Reviewed 108 week(s) ago
The service is friendly, but it's a shame we can't borrow a wheelchair to leave the hotel, even though we really need it for our parents, what's a wheelchair for if it can't be used, strange. Do you have to rent?
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Accommodation's Reply
06 Apr 2023
Dear Herman, thank you for sharing your feedback with us. We are pleased that you found our staff's quality of service up to expectations. We have also noted your disappointment regarding the wheel chair usage and would like to inform you that this item is provided for guests' usage in the hotel vicinity only. We are sorry for any inconvenience caused and we look forward to being of service to you again.
Regards,
Datin Christina Toh, Area General Manager
Y
Yanti
9,4
/10
Reviewed 137 week(s) ago
Old hotel but big rooms, only room service is not good. Prices are ok la and cleanliness is also mayan.
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3 people find it helpful
Accommodation's Reply
19 Sep 2022
Dear Yanti, thank you for sharing your review with us. We sincerely apologize for the shortfall in service standards which you experienced during your stay with us. Please be assured that we will address this issue with our Room Service team and make every effort to improve on our guest experience. Thank you and we look forward to serving you better in the future.
Regards,
Christina Toh, Area General Manager
SA
Sainal A.
8,5
/10
Reviewed 140 week(s) ago
My third times stay in this hotel. Not bad for a 4 star hotel. Near to private hospitals and we could found eateries around the area. Satay, Ramli burgers to name a few and mamak restaurant. But you need to pay for the open air carpark, RM3 for hotel ' s guest. Overall I had a great stay.
1 people find it helpful
Accommodation's Reply
22 Aug 2022
Dear Sainal,
Thank you for staying with us again. We are pleased to know that you enjoyed your stay and especially liked our hotel's convenient location. We do hope that your next stay is around the corner as we look forward to welcoming you back again.
Regards,
Christina Toh, Area General Manager
Number of reviews per page
20
40
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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