Sheraton Imperial Kuala Lumpur Hotel

Hotels
8,8
/10

Very Good

122 reviews

What Guests Say About Their Stay

Kevin D. R.
10,0
/ 10
This hotel is very nice! All of its aspect were very marvellous. First, its service was exceptional (meet my expectation as Sheraton is a five star hotel). Second, the location is very great. It's very close to the Monorail Station and there's a shopping mall on the other side. Great job Sheraton!
Halim b. Y.
10,0
/ 10
I was enjoyed my staying in Sheraton Imperial Kuala Lumpur Hotel. So nice and comfort. The room very clean and make my sleep so amazing
In the Area
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Jalan Sultan Ismail, Bukit Bintang, Kuala Lumpur, Malaysia, 50250

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Staying at Sheraton Imperial Kuala Lumpur Hotel is a good choice when you are visiting Bukit Bintang. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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Jalan Sultan Ismail, Bukit Bintang, Kuala Lumpur, Malaysia, 50250
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About Sheraton Imperial Kuala Lumpur Hotel

Nestled in the heart of Malaysia's vibrant capital, the Sheraton Imperial Kuala Lumpur Hotel stands as a beacon of luxury and comfort. This five-star hotel is not just a place to stay; it’s an experience that combines modern elegance with traditional Malaysian hospitality. With its strategic location, guests can easily access the city's major attractions, making it an ideal choice for both leisure and business travelers.

The hotel boasts 385 well-appointed rooms and suites, each designed with the utmost attention to detail. Guests can enjoy stunning views of the city skyline or the lush greenery surrounding the hotel. The rooms are equipped with modern amenities, including high-speed internet, flat-screen TVs, and plush bedding, ensuring a restful stay. The Sheraton Imperial Kuala Lumpur Hotel also offers a range of dining options, from local Malaysian cuisine to international dishes, catering to every palate.

One of the standout features of the hotel is its commitment to wellness and relaxation. The on-site spa offers a variety of treatments designed to rejuvenate the body and mind, while the fitness center is equipped with state-of-the-art equipment for those looking to maintain their workout routine. Additionally, the hotel features a stunning outdoor pool, perfect for a refreshing dip after a day of exploring the city.

For business travelers, the Sheraton Imperial Kuala Lumpur Hotel provides extensive meeting and event facilities. With over 1,500 square meters of flexible event space, including a grand ballroom, the hotel is well-equipped to host conferences, weddings, and other special occasions. The dedicated events team is on hand to ensure that every detail is taken care of, allowing guests to focus on their agenda.

In terms of sustainability, the hotel is committed to reducing its environmental impact. Initiatives such as energy-efficient lighting, water conservation programs, and waste reduction strategies are in place to promote a greener future.

Why You Should Stay at Sheraton Imperial Kuala Lumpur Hotel

Choosing to stay at the Sheraton Imperial Kuala Lumpur Hotel means immersing yourself in luxury while enjoying the convenience of being close to the city's attractions. The hotel’s exceptional service, combined with its prime location, makes it a top choice for travelers. Whether you’re in town for business or leisure, the hotel offers everything you need for a comfortable and memorable stay.

Best Time to Stay at Sheraton Imperial Kuala Lumpur Hotel

The best time to visit Kuala Lumpur is during the dry season, which typically runs from May to July and December to February. During these months, the weather is pleasant, making it ideal for sightseeing and outdoor activities. However, if you’re looking to experience local festivals and events, consider visiting during the festive seasons, such as Hari Raya or Chinese New Year, when the city comes alive with celebrations.

Transportation and Accessibility

Access to the Airport

The Sheraton Imperial Kuala Lumpur Hotel is conveniently located approximately 75 kilometers from Kuala Lumpur International Airport (KLIA). The journey to the hotel can be made via taxi or ride-sharing services, which typically take around 45 minutes to an hour, depending on traffic. For those looking for a more economical option, the KLIA Ekspres train service connects the airport to the city center, with a stop at KL Sentral, from where you can easily take a taxi to the hotel.

Public Transportation

Kuala Lumpur boasts an extensive public transportation system, making it easy for guests to explore the city. The hotel is located near several public transport options, including the Light Rail Transit (LRT) and Monorail stations. These services provide quick access to popular attractions such as Petronas Twin Towers, Bukit Bintang, and Central Market. Additionally, the hotel is within walking distance of the Kuala Lumpur City Centre (KLCC), where you can find shopping, dining, and entertainment options.

Unique Facilities at Sheraton Imperial Kuala Lumpur Hotel

1. Luxurious Spa Services

The hotel features a world-class spa that offers a range of treatments designed to pamper and rejuvenate guests. From traditional Malaysian massages to modern wellness therapies, the spa is a sanctuary for relaxation.

2. Outdoor Swimming Pool

Take a dip in the stunning outdoor pool surrounded by lush greenery. It’s the perfect spot to unwind after a day of exploring the city or to soak up the sun with a refreshing drink in hand.

3. State-of-the-Art Fitness Center

For fitness enthusiasts, the hotel’s fitness center is equipped with the latest exercise machines and free weights, allowing guests to maintain their workout routines while traveling.

Nearby Attractions at Sheraton Imperial Kuala Lumpur Hotel

1. Petronas Twin Towers

Distance: 2.5 km

The iconic Petronas Twin Towers are a must-visit when in Kuala Lumpur. Standing at 452 meters, they were once the tallest buildings in the world. Visitors can take a tour to the Skybridge and observation deck for breathtaking views of the city.

2. Kuala Lumpur Bird Park

Distance: 3.5 km

Home to over 3,000 birds from 200 species, the Kuala Lumpur Bird Park is the world’s largest free-flight walk-in aviary. It’s a great place for families and nature lovers to explore and learn about various bird species.

3. Batu Caves

Distance: 13 km

The Batu Caves are a series of limestone caves and cave temples located just outside the city. The site is famous for its large statue of Lord Murugan and is a popular pilgrimage site for Hindus.

4. Central Market

Distance: 1.5 km

Central Market is a cultural landmark in Kuala Lumpur, offering a variety of local handicrafts, souvenirs, and delicious street food. It’s a great place to experience the local culture and pick up unique gifts.

5. Bukit Bintang

Distance: 1.8 km

Bukit Bintang is Kuala Lumpur’s shopping and entertainment district, filled with malls, restaurants, and nightlife options. It’s the perfect place to indulge in retail therapy or enjoy a night out.

6. KLCC Park

Distance: 2.5 km

Adjacent to the Petronas Twin Towers, KLCC Park is a beautifully landscaped park featuring walking paths, a lake, and a children’s playground. It’s an ideal spot for a leisurely stroll or a picnic.

7. Islamic Arts Museum Malaysia

Distance: 3 km

This museum houses an extensive collection of Islamic decorative arts, textiles, and manuscripts. It’s a fascinating place to learn about the rich history and culture of Islamic art.

8. Thean Hou Temple

Distance: 5 km

The Thean Hou Temple is one of the oldest and largest Chinese temples in Southeast Asia. Its stunning architecture and beautiful gardens make it a peaceful retreat from the bustling city.

9. Menara Kuala Lumpur (KL Tower)

Distance: 3 km

KL Tower is one of the tallest telecommunications towers in the world, offering panoramic views of the city from its observation deck. It’s a great spot for photography and enjoying the skyline.

10. Sunway Lagoon Theme Park

Distance: 15 km

For those traveling with family, Sunway Lagoon is a fantastic theme park featuring water rides, amusement park attractions, and wildlife encounters. It’s a full day of fun and excitement for all ages.

Tips and Tricks for Staying at Sheraton Imperial Kuala Lumpur Hotel

Tips During Your Stay

To make the most of your stay at the Sheraton Imperial Kuala Lumpur Hotel, consider joining the hotel’s loyalty program for exclusive benefits. Additionally, don’t hesitate to ask the concierge for recommendations on local attractions and dining options.

Tips for Enjoying Hotel Facilities

Take advantage of the hotel’s spa services and fitness center during your stay. Booking treatments in advance can ensure you get your preferred time slot. Also, be sure to explore the hotel’s dining options, as they offer a variety of cuisines that cater to different tastes.

Why Book Sheraton Imperial Kuala Lumpur Hotel on Traveloka

Extensive Accommodation Options

Traveloka offers a wide range of accommodation options, from budget-friendly hotels to luxurious resorts. Whether you’re traveling solo, with family, or on a romantic getaway, you’ll find the perfect place to stay.

Easy and Flexible Payment Options

With Traveloka, you can choose convenient payment options, including Pay at Hotel, which allows you to settle your bill upon arrival. Additionally, the PayLater feature lets you book now and pay later, making travel planning easier.

Customer Loyalty Program

By booking through Traveloka, you can join their customer loyalty program, which offers amazing benefits and special perks. The more you book, the more rewards you earn, enhancing your travel experience.

Real Guest Reviews

Traveloka features millions of verified reviews from guests who have stayed at various accommodations. This transparency helps you make informed decisions when booking your stay, ensuring you choose the right hotel for your needs.

With all these advantages, there’s no reason not to choose the Sheraton Imperial Kuala Lumpur Hotel for your next stay in the city. Booking hotel now via Traveloka and enjoy an unforgettable holiday experience!

All facilities in Sheraton Imperial Kuala Lumpur Hotel

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Hotel Services

  • Laundry service
  • Multilingual staff
  • Wedding service
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Shops
  • Hot tub
  • Outdoor pool
  • Spa
  • Sauna
  • Steam room
  • Pool sun loungers

General

  • Parking
  • Lockers
  • Smoking area
  • Banquet
  • Ballroom
  • Reception hall
  • Parking (surcharge)

Business Facilities

  • Meeting facilities
  • Conference room
  • Meeting rooms
  • Conference rooms
  • Computer station
  • Business center

Public Facilities

  • Others
  • Elevator
  • Restaurant

Nearby Facilities

  • Souvenir shop
  • Grocery
  • Hair salon

Transportation

  • Limo or town car service
  • Valet parking (surcharge)

Food and Drinks

  • Bar
  • Breakfast

Kids and Pets

  • Babysitting with surcharge

Connectivity

  • Free WiFi

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Sheraton Imperial Kuala Lumpur Hotel

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.



  • Fee for buffet breakfast: approximately MYR 89 to 89 for adults, and MYR 44.50 to 44.50 for children
  • Self parking fee: MYR 125 per day
  • Valet parking fee: MYR 30 per day
  • Rollaway bed fee: MYR 141.6 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a fire extinguisher, a security system, and a first aid kit
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Front desk staff will greet guests on arrival at the property.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast
Available rooms at Sheraton Imperial Kuala Lumpur Hotel
398
Number of floors in Sheraton Imperial Kuala Lumpur Hotel
38
Another facilities in Sheraton Imperial Kuala Lumpur Hotel
Laundry service, Multilingual staff, Wedding service, Luggage storage, Express check-out

Frequently asked question in Sheraton Imperial Kuala Lumpur Hotel

What are available facilities at Sheraton Imperial Kuala Lumpur Hotel?
There are top facilites at Sheraton Imperial Kuala Lumpur Hotel such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Sheraton Imperial Kuala Lumpur Hotel?
The standard check-in time at Sheraton Imperial Kuala Lumpur Hotel is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Sheraton Imperial Kuala Lumpur Hotel provide breakfast?
Yes, Sheraton Imperial Kuala Lumpur Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Sheraton Imperial Kuala Lumpur Hotel

8,8
Very Good

From 122 reviews

Provided by travelers on
Cleanliness

9,0

Room Comfort

9,0

Meal

8,7

Location

9,0

Service and Facilites

8,9

People often mention about Sheraton Imperial Kuala Lumpur Hotel
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Staff Friendliness (4)
Check-in/out Time (4)
Bedroom (4)
Bathroom (4)
Distance to City Center (3)
Accessibility (3)
Ambiance (3)
Room Space (3)
Variety (3)
In-house Restaurant (3)
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Traveler Reviews Sheraton Imperial Kuala Lumpur Hotel

Number of reviews per page
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40
Customer reviews
Jansen
icon-Business
Business
icon-origin-TRAVELOKA

10,0

/10

Reviewed 12 week(s) ago

Good for all service and nice to stay with Sheraton Imperial in Kuala Lumpur

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C***l
icon-Leisure
Leisure
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8,0

/10

Reviewed 14 week(s) ago

We arrive at 5 p. M and my parents room wasn't ready yet. We decide to store the luggage and have a meal. They promise to put our luggage in the room once it ready, but they didn't. Room was spacious but bathroom was not so clean. Housekeeping seems a bit lazy. We have NYE dinner, food was delicious. And for breakfast, they have plenty of food variety. Please fix the housekeeping and we might consider to coming back in the future
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C***l
icon-Leisure
Leisure
icon-origin-TRAVELOKA

7,9

/10

Reviewed 14 week(s) ago

We were arrive at 5 p. M and they said our room wasn't ready. I thought check in time is supposed to be 3 p. M. Room was spacious. But the biggest problem was their housekeeping. I just know housekeeping didn't clean our room. I saw a mini toothpaste from previous guest on the bathroom floor from the first day and still there until the last day. They didn't gave us water and towel on the second day. They not bother to replace or clean our drinking cup in the room. We have to use the same cup for 3 concecutive days. Breakfast was good with plenty of foods. Location was strategic. But I am not sure if I would like to come back here in the future. Fix the housekeeping department please!
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1 people find it helpful

C***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA

10,0

/10

Reviewed 16 week(s) ago

The room very clean, and the views so breathtaking Thank y so much sheraton for made our holiday so unforgettable

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A***h
icon-Staycation
Staycation
icon-origin-TRAVELOKA

10,0

/10

Reviewed 33 week(s) ago

Good place neat & clean & reception was too good & friendly, about hotel too big & very nice staff.

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Fairina A. M.
icon-origin-TRAVELOKA

9,4

/10

Reviewed 62 week(s) ago

The room is super clean. And HUGE! Great location and service. Totally worth it.

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Rudi
icon-origin-TRAVELOKA

9,7

/10

Reviewed 69 week(s) ago

Service is great, room is clean.

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Abdul
icon-origin-TRAVELOKA

10,0

/10

Reviewed 91 week(s) ago

The room is super clean. The staff also very humble. Near Monorail Station, easy to find local food (chow kit street). Very recommended to stay.

2 people find it helpful

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Nur D. A. R.
icon-origin-TRAVELOKA

10,0

/10

Reviewed 96 week(s) ago

Stayed for a night to attend a wedding ceremony nearby. The service by the staff was excellent!-from luggage porter to breakfast attendant, all were very helpful and friendly. Really wished that we could've stayed longer. Very convenient as well-walking distance to Kuala Lumpur tower, KLCC, etc. Just one thing, I hope they will revamp their pool to a modern and bigger pools with greater ambience. Looking forward for my next stay!
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1 people find it helpful

Guest
icon-origin-TRAVELOKA

8,7

/10

Reviewed 120 week(s) ago

Room was good and clean but Bf so so.

4 people find it helpful

Nguyen h. h.
icon-origin-TRAVELOKA

10,0

/10

Reviewed 132 week(s) ago

Khach Sạn tốt, cũ nhưng sạch sẽ và yên tĩnh.

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Ronald
icon-origin-TRAVELOKA

6,3

/10

Reviewed 143 week(s) ago

Left room late one morning around 11AM and returned in the afternoon around 3-4PM, room still not tidied up. Understood might be because left room late. Called guest services to have room cleaned. Next day left room early morning around 7AM, returned around 3-4PM same thing occurred. Turned on"Clean Room"sign on both occasions. Room temperature too cold, and gets colder whenever aircon switched OFF, thought weird or maybe too hi-tech for me. Proper operating instructions needed. QR codes for in-room dining only shown on a blurry TV, hence not scannable. Printed QR codes only available at Concierge desk (need to leave room just to scan QR code, ridiculous).
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5 people find it helpful

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Balqis B. S.
icon-origin-TRAVELOKA

8,8

/10

Reviewed 165 week(s) ago

The room was OK. Breakfast was satisfying. But the new staff wrongly charged me twice for the room price. Fortunately I double checked and the hotel apologized and gave refund.

7 people find it helpful

Siti Z. B. S.
icon-origin-TRAVELOKA

8,5

/10

Reviewed 165 week(s) ago

Hotel yang sangat awesome. Staff yang sangat mbntu,expecially sorang staf agak berusia di bahagian hadapan (sangat peramah)

1 people find it helpful

Gifthiya Farhath Ziaudeen
icon-origin-TRAVELOKA

9,7

/10

Reviewed 173 week(s) ago

The hotel’s facilities was better and surprising than illustrated. The room was so cozy and comfortable with 2 twin beds and city view. The bathroom was the best in the hotel. The buffet breakfast was delicious with dim sum corner, noodles corner live egg station, pastries and salads. Other facilities include spa with sauna but steam and jacuzzi were under maintenance. That was a little disappointing. Swimming pool was fun too but the restaurant and the villa is not open. Overall the interior of the hotel is awesome and has many insta worthy photoshoot spots.
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Mohd Z. M. J.
icon-Business
Business
icon-origin-TRAVELOKA

9,4

/10

Reviewed 318 week(s) ago

Very clean room. Have free wifi. Parking ok but need to pay rm9/day. Strategic location where in front of hotel was shopping mall. Just walking distance to go to restaurant in kg baru eg thai food.

3 people find it helpful

Niken D.
icon-origin-TRAVELOKA

8,8

/10

Reviewed 319 week(s) ago

The room was big and comfort, clean and complete enough. Will stay in here if I come back to KL. Good food. And when I got the problem due to the system booking, they can solve the problem immediately. Very recommended!

3 people find it helpful

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Benny S. H.
icon-origin-TRAVELOKA

6,2

/10

Reviewed 329 week(s) ago

The hotel is rather old-fashioned, the cleanliness is lacking, the swimming pool is small, breakfast is a smelly salad, the hotel staff is friendly, in my opinion including 4 star hotels down ...
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2 people find it helpful

Mohd A. F. B. M. N.
icon-Romantic
Romantic
icon-origin-TRAVELOKA

9,6

/10

Reviewed 340 week(s) ago

Awesome stay and very lovely place

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indah f.
icon-origin-TRAVELOKA

8,1

/10

Reviewed 343 week(s) ago

Comfortable with new rooms, renovation is suitable for families because of the large twin beds.
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