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St. Giles Gardens Hotel Kuala Lumpur
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St. Giles Gardens Hotel Kuala Lumpur
Hotels
8,6
/10
Very Good
430 reviews
What Guests Say About Their Stay
Vera S.
9,7
/ 10
The facilities for me is all in 1 for family vacation. They provide swimming pool, gym and the breakfast was awesome. They provide vegetarian dishes also, so for me is excellent. The most valuable that the hotel is connected to the gardens mall, so it's very convenient to fulfill all our needed.
Angus Eugenio
9,1
/ 10
Strategic location. Great buffet
In the Area
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Mid Valley City, Lingkaran Syed Putra, Mid Valley City, Kuala Lumpur, Malaysia, 59200
Main Facilities
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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
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Available Room Types in St. Giles Gardens Hotel Kuala Lumpur
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What's around St. Giles Gardens Hotel Kuala Lumpur
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Mid Valley City, Lingkaran Syed Putra, Mid Valley City, Kuala Lumpur, Malaysia, 59200
Discover More About St. Giles Gardens Hotel Kuala Lumpur
Location
St. Giles Gardens Hotel Kuala Lumpur is located in area / city Mid Valley City.
About St. Giles Gardens Hotel Kuala Lumpur
Whether you are planning an event or other special occasions, St. Giles Gardens Hotel Kuala Lumpur is a great choice for you with a large and well-equipped function room to suit your requirements.
St. Giles Gardens Hotel Kuala Lumpur is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.
Are you a shopaholic? Staying at St. Giles Gardens Hotel Kuala Lumpur will surely spoil you for numerous shopping centers nearby.
The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from St. Giles Gardens Hotel Kuala Lumpur exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
St. Giles Gardens Hotel Kuala Lumpur is a hotel with great comfort and excellent service according to most hotel's guests.
Enjoy luxurious treats and incomparable experience by staying at St. Giles Gardens Hotel Kuala Lumpur.
All facilities in St. Giles Gardens Hotel Kuala Lumpur
Bar, Cafe and Lounge
Fitness Center
Functional Hall
Lobby
Exterior
Food and Drinks
- A la carte breakfast
- A la carte dinner
- A la carte lunch
- Restaurant with AC
- Bar
- Breakfast
- Buffet breakfast
- Breakfast (surcharge)
- Buffet dinner
- Buffet lunch
- Hot breakfast
- Poolside bar
In-room Facilities
- Bathrobe
- Bathtub
- Cable TV
- Desk
- Hairdryer
- In-room safe
- Minibar
- Separate shower and tub
- Shower
- TV
Public Facilities
- Elevator
- 24-hour room service
- Restaurant
- Breakfast restaurant
- Dinner restaurant
- Lunch restaurant
- Room service
- Safety deposit box
- WiFi in public area
Hotel Services
- Concierge
- Money changer
- Doorman
- Front desk
- 24-hour Receptionist
- 24-hour security
- Laundry service
- Luggage storage
- Tours
General
- AC
- Ballroom
- Banquet
- Heater
- Non-smoking room
- Swimming pool
- Recreation room
- Smoke-free
Nearby Facilities
- ATM/Banking
- Beauty salon
- Gift shop
- Grocery
- Hair salon
- Shops
- Supermarket
Business Facilities
- Business center
- Business facilities
- Conference room
- Meeting facilities
- Photocopier
- Projector
Accessibilty
- Disabled access friendly
- Accessibility equipment
- Accessible bathroom
- Accessible parking
- Wheelchair accessible
Transportation
- Car rental
- Parking with surcharge
- Valet parking (surcharge)
Things to Do
- Fitness center
- Outdoor pool
Sports and Recreations
- Fitness center
Connectivity
- Free WiFi
Shuttle Service
- Airport transfer (surcharge)
Accommodation Policy & General Information in St. Giles Gardens Hotel Kuala Lumpur
Important Note
As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
General Check-in Instructions
10.10 Campaign - Guaranteed Free Upgrade Deal (Book on Deluxe and upgrade to One Bedroom), only applicable for booking made from 1st - 10th October 2020. Complimentary breakfast for 2 kids below 12 with paying parents. Only applicable for stay period 25th May - 30th June 2019. Maximum 2 kids per room.
Additional Policy
Complimentary breakfast for 2 kids below 12 with paying parents. Only applicable for stay period 25th May - 30th June 2019. Maximum 2 kids per room.
General Information
Popular Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Breakfast Availability | Yes, some room provide breakfast |
Available rooms at St. Giles Gardens Hotel Kuala Lumpur | 647 |
Number of floors in St. Giles Gardens Hotel Kuala Lumpur | 18 |
Another facilities in St. Giles Gardens Hotel Kuala Lumpur | A la carte breakfast, A la carte dinner, A la carte lunch, Restaurant with AC, Bar |
Frequently asked question in St. Giles Gardens Hotel Kuala Lumpur
What are available facilities at St. Giles Gardens Hotel Kuala Lumpur?
There are top facilites at St. Giles Gardens Hotel Kuala Lumpur such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at St. Giles Gardens Hotel Kuala Lumpur?
The standard check-in time at St. Giles Gardens Hotel Kuala Lumpur is starting from From 14:00 while the latest check-out time is at Before 12:00
Does St. Giles Gardens Hotel Kuala Lumpur provide breakfast?
Yes, St. Giles Gardens Hotel Kuala Lumpur provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in St. Giles Gardens Hotel Kuala Lumpur
8,6
Very Good
From 430 reviews
Provided by travelers on
Cleanliness
8,9
Room Comfort
8,8
Meal
8,3
Location
9,1
Service and Facilites
8,7
People often mention about St. Giles Gardens Hotel Kuala Lumpur
All
Staff Friendliness (4)
Distance to City Center (3)
Surroundings (3)
Family Friendly (3)
Wifi (3)
Activity Option (3)
Check-in/out Time (3)
Ambiance (3)
Room Space (3)
Soundproof (3)
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Traveler Reviews St. Giles Gardens Hotel Kuala Lumpur
Number of reviews per page
20
40
Customer reviews
N***o
Business
8,2
/10
Reviewed 20 week(s) ago
Nice place to stay for your visit in Kuala Lumpur. The big desk is awesome!
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Accommodation's Reply
23 Dec 2024
Dear Guest,
Thank you for your rating and your positive comments, we are glad to hear you had enjoyable stay.
Looking forward to welcoming you in the near future.
Best regards
The Management
T***u
Leisure
8,5
/10
Reviewed 20 week(s) ago
The hotel staff is very friendly, because every time I go to Kuala Lumpur I always stay at St Giles Garden Hotel, I was immediately given an early check in. I like staying at this hotel because it has direct access to Garden Mall and Mega Mall. It is also close to LRT. The breakfast is also delicious and varied. Overall, I like staying at this hotel.
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Accommodation's Reply
23 Dec 2024
Dear Guest,
Thank you for your rating and sharing with us your recent stay positive comments. We are glad to hear that you had enjoyable stay with us.
Looking forward to welcoming you in the near future.
Best regards
The Management
AS
Albert S.
Staycation
10,0
/10
Reviewed 21 week(s) ago
Very nice location connecting to the mall
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Accommodation's Reply
03 Dec 2024
Dear Albert S.
Thank you for your rating and positive comments shared during your recent stay with us.
Looking forward to welcoming you in the near future.
Best regards
The Management
R***i
Medical
8,2
/10
Reviewed 26 week(s) ago
The receptionist was unfriendly. I checked in at 1:30. The room was not ready. I was told to come back at 3. I waited to see if Traveloka had paid or not. I returned to the hotel at 6. They were still looking for a room so I waited again.
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1 people find it helpful
Accommodation's Reply
14 Nov 2024
Dera Guest,
Thank you for your rating, and sharing with us your check in experience, we are sorry to hear on the short fall during the process, and this has been highlighted to our service team for review and improvement.
Yours sincerely
The Management
L***m
7,1
/10
Reviewed 29 week(s) ago
Request extra blanket and waited till check out also didn't receive yet. Thanks for the service, joshua.
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Accommodation's Reply
27 Oct 2024
Dear joshua,
Thank you for sharing your feedback, we are sorry to hear your negative experience, our sincere apologies on this and please be rest assured we will address this with our service team for improvement.
Your sincerely,
The management
R***a
9,2
/10
Reviewed 40 week(s) ago
The water is very hot. Even if the hot water tap is put off, the cold water only is very hot. Difficult to tak a bath with this kind of hot.
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Accommodation's Reply
24 Jul 2024
Dear Guest,
Thank you for your rating, and we are sorry to hear that you had experience hot water issues during your stay with us. Please be informed we had immediately escalated this to our service team for rectification.
Looking forward to welcoming you in the near future.
Thank you
The Management
S***g
Leisure
10,0
/10
Reviewed 41 week(s) ago
Nice location. Intergrated with shopping centre.
1 people find it helpful
Accommodation's Reply
24 Jul 2024
Dear Guest,
Thank you for your 10 out of 10 rating, we are thrilled to know that you had enjoyed your stay with us.
Looking forward welcoming you in the near future.
Best regards
The Management
D***m
Staycation
10,0
/10
Reviewed 42 week(s) ago
The hotel is good, the hotel staff are friendly, but for people who smoke, they have to go up and down to the 6th floor, because the smoking area is on the 6th floor.
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Accommodation's Reply
24 Jul 2024
Dear Guest,
Thank you for your rating, and your positive comments on our hotel services. We are sorry to hear your inconvenience of the smoking area, and this is due to all our hotel rooms are non-smoking. Therefore, we had prepared a designated smoking place at level 6.
Looking forward to welcoming you in the near future.
Thank you and best regards
The Management
m***a
Leisure
9,7
/10
Reviewed 42 week(s) ago
It's comfortable to live here, so you don't want to go anywhere. Suitable for a staycation, the place is in a mall so it's easy to do what you want or not
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Accommodation's Reply
24 Jul 2024
Dear Guest,
Thank you for your positive rating and comments shared during your recent stay experience. We are thrilled to hear that you had enjoyed the facilities surrounding our hotel.
Looking forward to welcoming you in the near future.
Thank you and best regards
The Management
r***i
10,0
/10
Reviewed 60 week(s) ago
Hotel yang bersih dengan staff yang ramah.
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caca s. h.
10,0
/10
Reviewed 61 week(s) ago
Great hotel for holiday or staycation, comfort and quiet with the view from the hotel was so nice.
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ob
ooi b. w.
8,5
/10
Reviewed 69 week(s) ago
Everything perfect just parking very hard especially at Christmas time.
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WS
Wong S. C.
6,1
/10
Reviewed 81 week(s) ago
Since covid when it was shut down, there were no changes made. The place looks neglected. Far from the days it was doing great. Not worth the price changed.
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Accommodation's Reply
06 Oct 2023
Dear Wong, we thank you and appreciated your feedback. Please be informed planning of upgrading of our hotel is in progress. We will be transforming our hotel once the project kick start sometimes in 2024.
We thank you for returning to our hotel and once again, we want to assure you that your feedback is valuable to us.
Thank you
The Management
HANDOJO HANDOJO
8,5
/10
Reviewed 81 week(s) ago
Kami sekeluarga senang tinggal di hotel ini, lolasi strategis, breakfastnya enak semua, kamar bersih dan rapi juga besar. Sudah langganan tinggal di sini setiap ke KL, hanya kali ini agak kecewa, air di bathtub keruh tidak jernih seperti biasanya. Semoga ke depannya ada perbaikkan. Terima kasih.
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Accommodation's Reply
06 Oct 2023
Dear Hando,
Thank you so much for your value feedback to share on your recent stay experience, we want to assure you that your feedback is important to us, and this has been shared for our team attention and improvement.
We sincerely look forward to welcoming you to return to our hotel in the near future.
Thank you
The Management
Ly
Loke y. v.
9,7
/10
Reviewed 83 week(s) ago
The accommodation looks exactly like the photo show. It is a big room, clean and comfortable to stay. It is a good location as it is walking distance to malls. We come and stay again next time.
2 people find it helpful
Accommodation's Reply
29 Sep 2023
Thank you for making us your preferred hotel in the city. We are thrilled to hear that you had a fantastic stay with us and that our comfortable rooms and convenient location were just what you were looking for. We hope to have the opportunity to serve you again soon.
Lim Y.
9,1
/10
Reviewed 97 week(s) ago
Bagus meskipun bangunan lama tapi tetep bagus, enak di dalam mall jadi mau beli apa aja tinggal jalan, panggil grab juga cepat, sukses terus The Gardens
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Accommodation's Reply
11 Jul 2023
Thank you for your wonderful feedback. We hope to see you again in The Gardens Hotel
JH
Julius H.
5,6
/10
Reviewed 108 week(s) ago
Basic room amenities such as small towels and tissues not replenished. Air con not cold enough. Do not disturb light not working. Front desk staff not friendly, not welcoming. No greetings from staff on floor nor lobby. More often than not, phone are not answered. Operators not friendly and did not appear eager to assist.
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VU
Veny U.
8,8
/10
Reviewed 110 week(s) ago
The gardens hotel connect to the gardens mall & midvalley megamall so it 's very convenient for our family that travelling with toddler. Easy to find places to eat & shopping.
Find this review helpful?
IK
Ichiro K.
6,2
/10
Reviewed 122 week(s) ago
Could be improve, the front desk staff is kind of rude, talking to me with her hand folded like in defensive body language, while I ask nicely what time is the check out and of its possible to extend it. At the check in experience as well. When I approached the desk to check in, the front desk guy give me a “stop” hand gesture and a very sharp “not yet” tone.
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1 people find it helpful
LE
Lynn E.
9,4
/10
Reviewed 133 week(s) ago
The room was clean, comfortable & spacious.
1 people find it helpful
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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