Swiss-Garden Hotel Bukit Bintang Kuala Lumpur

Hotels
8,6
/10

Very Good

363 reviews

What Guests Say About Their Stay

Bathroom (7)
Hotel Area (7)
Surroundings (6)
Check-in/out Time (6)
Rika M.
8,8
/ 10
Very pleasant, the hotel is very clean, the family room is big, the kids are happy, but the breakfast is not in accordance with our tongue, Indonesian, strategic position, where can you go, culinary place, walk to alor and walk to pavilion
In the Area
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117, Jalan Pudu, Bukit Bintang, Kuala Lumpur, Malaysia, 50150

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Staying at Swiss-Garden Hotel Bukit Bintang Kuala Lumpur is a good choice when you are visiting Bukit Bintang. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Swiss-Garden Hotel Bukit Bintang Kuala Lumpur

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117, Jalan Pudu, Bukit Bintang, Kuala Lumpur, Malaysia, 50150
Lobby Swiss-Garden Hotel Bukit Bintang Kuala Lumpur
Lobby 2 Swiss-Garden Hotel Bukit Bintang Kuala Lumpur

Discover More About Swiss-Garden Hotel Bukit Bintang Kuala Lumpur

About Swiss-Garden Hotel Bukit Bintang Kuala Lumpur

Swiss-Garden Hotel Bukit Bintang Kuala Lumpur is a premier accommodation option nestled in the heart of Kuala Lumpur, Malaysia. This hotel is not just a place to stay; it’s an experience that combines comfort, luxury, and convenience. With its strategic location, guests can easily access the vibrant streets of Bukit Bintang, known for its shopping, dining, and entertainment options. The hotel features a modern design that reflects the rich culture of Malaysia while providing all the amenities that today’s travelers expect.

Upon entering the Swiss-Garden Hotel, you are greeted by a warm and inviting atmosphere. The lobby is elegantly designed, featuring contemporary decor that sets the tone for a relaxing stay. The hotel boasts a variety of room types, from deluxe rooms to spacious suites, all equipped with modern conveniences such as free Wi-Fi, flat-screen TVs, and luxurious bedding. Each room offers stunning views of the city skyline or the lush greenery surrounding the hotel, providing a serene escape from the bustling city life.

One of the standout features of Swiss-Garden Hotel Bukit Bintang is its commitment to exceptional service. The staff is known for their friendliness and professionalism, ensuring that every guest feels welcomed and valued. Whether you need assistance with your luggage, recommendations for local attractions, or help with booking tours, the hotel staff is always ready to assist.

In addition to comfortable accommodations, the hotel offers a range of facilities designed to enhance your stay. Guests can enjoy a refreshing dip in the outdoor swimming pool, work out in the fully equipped fitness center, or indulge in a relaxing spa treatment. The hotel also features several dining options, including a restaurant that serves a delectable array of local and international cuisine, perfect for satisfying any palate.

For business travelers, Swiss-Garden Hotel Bukit Bintang provides comprehensive meeting and event facilities, making it an ideal choice for conferences, seminars, and corporate gatherings. With state-of-the-art technology and customizable packages, the hotel ensures that every event is a success.

Overall, Swiss-Garden Hotel Bukit Bintang Kuala Lumpur is a fantastic choice for anyone looking to explore the vibrant city of Kuala Lumpur. Its prime location, luxurious accommodations, and exceptional service make it a top pick for both leisure and business travelers alike.

Why You Should Stay at Swiss-Garden Hotel Bukit Bintang Kuala Lumpur

Staying at Swiss-Garden Hotel Bukit Bintang Kuala Lumpur offers numerous advantages. First and foremost, its location is unbeatable. Situated in the heart of Bukit Bintang, you are just steps away from some of the best shopping malls, restaurants, and nightlife that Kuala Lumpur has to offer. Whether you’re in the mood for a shopping spree at Pavilion Kuala Lumpur or a night out at the trendy bars along Jalan Alor, everything is within easy reach.

Moreover, the hotel’s commitment to guest satisfaction is evident in every aspect of your stay. From the moment you check in, you’ll notice the attention to detail and the personalized service that sets this hotel apart. The staff goes above and beyond to ensure that your needs are met, making your stay as comfortable and enjoyable as possible.

Additionally, the hotel’s facilities cater to a wide range of guests. Whether you’re traveling solo, as a couple, or with family, there’s something for everyone. The outdoor pool is perfect for a refreshing swim after a day of exploring, while the fitness center allows you to maintain your workout routine. For those looking to unwind, the spa offers a variety of treatments designed to rejuvenate your body and mind.

Best Time to Stay at Swiss-Garden Hotel Bukit Bintang Kuala Lumpur

The best time to stay at Swiss-Garden Hotel Bukit Bintang Kuala Lumpur largely depends on your preferences and what you want to experience during your visit. Generally, the peak tourist season in Kuala Lumpur runs from December to February, coinciding with the cooler and drier months. This is an excellent time to visit if you want to enjoy outdoor activities and explore the city without the sweltering heat.

However, if you prefer to avoid the crowds and enjoy more affordable rates, consider visiting during the shoulder seasons, which are March to May and September to November. During these months, you can still enjoy pleasant weather while taking advantage of lower hotel rates and fewer tourists at popular attractions.

Additionally, keep an eye out for local festivals and events, such as the Kuala Lumpur Fashion Week or the Malaysian International Gourmet Festival, which can enhance your experience and provide unique cultural insights. Regardless of when you choose to visit, Swiss-Garden Hotel Bukit Bintang will ensure a memorable stay.

Transportation and Accessibility

Access to the Airport

Getting to and from Swiss-Garden Hotel Bukit Bintang Kuala Lumpur is a breeze, thanks to its convenient location and excellent transportation options. The hotel is approximately 60 kilometers from Kuala Lumpur International Airport (KLIA), which is the main international gateway to Malaysia. The journey from the airport to the hotel typically takes around 45 minutes to an hour, depending on traffic conditions.

For added convenience, guests can opt for various transportation methods. Taxis and ride-sharing services like Grab are readily available at the airport, providing a hassle-free way to reach the hotel. Alternatively, the KLIA Ekspres train service offers a fast and efficient connection to the city center, with a stop at KL Sentral. From KL Sentral, you can easily take a taxi or the Light Rail Transit (LRT) to reach Bukit Bintang.

Public Transportation

Swiss-Garden Hotel Bukit Bintang is well-connected to Kuala Lumpur’s public transportation network, making it easy for guests to explore the city. The nearest LRT station, Bukit Bintang Station, is just a short walk from the hotel. The LRT system is efficient and affordable, allowing you to travel to various attractions and neighborhoods throughout the city.

In addition to the LRT, the Monorail system also serves the Bukit Bintang area, providing another convenient option for getting around. The monorail connects to key areas such as KL Sentral, Chinatown, and the Kuala Lumpur Tower, making it easy to navigate the city’s highlights.

For those who prefer to explore on foot, the hotel’s central location means that many attractions, shopping centers, and dining options are within walking distance. This makes it easy to immerse yourself in the vibrant atmosphere of Bukit Bintang without the need for transportation.

Unique Facilities at Swiss-Garden Hotel Bukit Bintang Kuala Lumpur

1. Outdoor Swimming Pool

The outdoor swimming pool at Swiss-Garden Hotel Bukit Bintang is a perfect oasis for relaxation. Surrounded by lush greenery and comfortable loungers, it’s an ideal spot to unwind after a day of exploring the city. Whether you want to take a refreshing dip or simply soak up the sun, the pool area provides a tranquil escape from the hustle and bustle of Kuala Lumpur.

2. Fitness Center

For fitness enthusiasts, the hotel’s fully equipped fitness center offers a range of modern exercise equipment, including cardio machines and free weights. Guests can maintain their workout routines while enjoying stunning views of the city skyline through the large windows. The fitness center is open 24/7, allowing you to work out at your convenience.

3. Spa Services

The hotel’s spa is a sanctuary of relaxation, offering a variety of treatments designed to rejuvenate both body and mind. From soothing massages to invigorating facials, the spa provides a serene environment where you can unwind and pamper yourself. The skilled therapists use high-quality products to ensure a luxurious experience.

Nearby Attractions at Swiss-Garden Hotel Bukit Bintang Kuala Lumpur

1. Pavilion Kuala Lumpur

Pavilion Kuala Lumpur is one of the premier shopping destinations in the city, located just 1 kilometer from Swiss-Garden Hotel Bukit Bintang. This upscale shopping mall features a wide range of international and local brands, luxury boutiques, and a diverse selection of dining options. Whether you’re looking for high-end fashion, electronics, or gourmet food, Pavilion has it all. The mall also hosts various events and exhibitions throughout the year, making it a vibrant hub for both locals and tourists.

2. Jalan Alor

Jalan Alor, located approximately 800 meters from the hotel, is a famous street known for its bustling food scene. This vibrant street comes alive in the evening, with numerous food stalls and restaurants offering a variety of local delicacies. From satay and grilled seafood to desserts like cendol, Jalan Alor is a must-visit for food lovers. The lively atmosphere and delicious aromas make it a perfect spot for a casual dining experience.

3. Berjaya Times Square

Berjaya Times Square is a massive shopping and entertainment complex situated about 1.5 kilometers from the hotel. It features over 1,000 retail shops, a theme park, a cinema, and a variety of dining options. The indoor theme park, known as Cosmo’s World, offers thrilling rides and attractions for families and thrill-seekers alike. Whether you’re shopping, dining, or enjoying entertainment, Berjaya Times Square has something for everyone.

4. Kuala Lumpur Tower (Menara KL)

Kuala Lumpur Tower, located approximately 2 kilometers from Swiss-Garden Hotel Bukit Bintang, is one of the tallest telecommunications towers in the world. Visitors can take an elevator to the observation deck for breathtaking panoramic views of the city skyline. The tower also features a revolving restaurant, where you can enjoy a meal while taking in the stunning scenery. It’s a great spot for photography and a must-visit attraction for anyone in Kuala Lumpur.

5. Petronas Twin Towers

The iconic Petronas Twin Towers are located about 2.5 kilometers from the hotel. These twin skyscrapers are a symbol of Kuala Lumpur and offer guided tours that take you to the Skybridge and observation deck. The view from the top is simply breathtaking, providing a unique perspective of the city. The surrounding area also features a beautiful park, perfect for a leisurely stroll or a picnic.

6. Central Market

Central Market, situated around 2 kilometers from the hotel, is a cultural landmark in Kuala Lumpur. This vibrant market is a great place to shop for local handicrafts, souvenirs, and traditional Malaysian products. The market also hosts various cultural events and performances, allowing visitors to immerse themselves in the local culture. Don’t forget to try some local snacks at the food court while you’re there!

7. Chinatown (Petaling Street)

Chinatown, located approximately 2.5 kilometers from Swiss-Garden Hotel Bukit Bintang, is a bustling area filled with shops, restaurants, and street vendors. Petaling Street is the main thoroughfare, known for its vibrant atmosphere and a wide range of products, from clothing to electronics. It’s a great place to experience the local culture and try delicious street food. Be sure to visit the Sri Mahamariamman Temple, one of the oldest Hindu temples in Kuala Lumpur, located nearby.

8. Thean Hou Temple

Thean Hou Temple, situated about 4 kilometers from the hotel, is one of the largest and most beautiful Chinese temples in Southeast Asia. The temple is dedicated to the goddess Ma Zu Po and features stunning architecture, intricate carvings, and beautiful gardens. Visitors can explore the temple grounds, take in the panoramic views of the city, and learn about Chinese culture and traditions.

9. KL Bird Park

KL Bird Park, located approximately 4.5 kilometers from Swiss-Garden Hotel Bukit Bintang, is a renowned eco-tourism spot and home to over 3,000 birds from various species. The park is designed as a free-flight aviary, allowing birds to roam freely in a natural environment. Visitors can enjoy bird shows, feed the birds, and learn about conservation efforts. It’s a great place for families and nature lovers to spend a day.

10. Batu Caves

Batu Caves, located about 13 kilometers from the hotel, is a popular tourist attraction known for its stunning limestone caves and Hindu temples. The main cave features a massive golden statue of Lord Murugan and requires visitors to climb 272 steps to reach the entrance. The caves are a significant religious site and offer a unique glimpse into Malaysian culture and spirituality. It’s a must-visit for anyone looking to explore the natural beauty and cultural heritage of Malaysia.

Tips and Tricks for Staying at Swiss-Garden Hotel Bukit Bintang Kuala Lumpur

Tips During Your Stay

To make the most of your stay at Swiss-Garden Hotel Bukit Bintang, consider these helpful tips. First, take advantage of the hotel’s concierge service. They can assist you with booking tours, making restaurant reservations, and providing insider tips on the best local attractions. Don’t hesitate to ask for recommendations based on your interests!

Secondly, explore the hotel’s dining options. The on-site restaurant offers a delicious breakfast buffet, perfect for fueling up before a day of sightseeing. Be sure to try some local dishes to get a taste of Malaysian cuisine. If you’re looking for a more casual dining experience, the nearby Jalan Alor is a fantastic option for street food.

Tips for Enjoying Hotel Facilities

To fully enjoy the hotel’s facilities, consider visiting the outdoor pool during off-peak hours, such as early morning or late afternoon, to avoid crowds. This way, you can relax in peace and enjoy the serene atmosphere. If you’re planning to use the fitness center, try to go during quieter times to have more space and access to equipment.

Why Book Swiss-Garden Hotel Bukit Bintang Kuala Lumpur on Traveloka

Extensive Accommodation Options

When it comes to booking your stay at Swiss-Garden Hotel Bukit Bintang Kuala Lumpur, Traveloka offers extensive accommodation options to suit every traveler’s needs. Whether you’re looking for a budget-friendly room or a luxurious suite, Traveloka has you covered. The platform allows you to compare prices, read reviews, and choose the perfect room for your stay.

Easy and Flexible Payment Options

Traveloka makes the booking process seamless with easy and flexible payment options. You can choose to pay at the hotel upon arrival, giving you peace of mind and flexibility in your travel plans. Additionally, Traveloka offers a PayLater option, allowing you to secure your booking now and pay later, making it easier to manage your travel budget.

Customer Loyalty Program

By booking through Traveloka, you can take advantage of their customer loyalty program. As you book more stays, you can elevate your Traveloka Priority level, unlocking amazing benefits and special perks. This program rewards you for your loyalty, making your future travels even more enjoyable.

Real Guest Reviews

One of the best features of booking through Traveloka is access to millions of verified guest reviews. These reviews provide valuable insights from travelers who have stayed at Swiss-Garden Hotel Bukit Bintang, helping you make informed decisions about your accommodation. You can read about other guests’ experiences, ensuring that you choose the right hotel for your needs.

With all these advantages, there’s no reason not to choose Swiss-Garden Hotel Bukit Bintang Kuala Lumpur for your next trip to Kuala Lumpur. Booking hotel now via Traveloka and enjoy an unforgettable holiday experience!

All facilities in Swiss-Garden Hotel Bukit Bintang Kuala Lumpur

Swimming Pool Swiss-Garden Hotel Bukit Bintang Kuala Lumpur
Swimming Pool
Entertainment Facility Swiss-Garden Hotel Bukit Bintang Kuala Lumpur
Entertainment Facility
Functional Hall Swiss-Garden Hotel Bukit Bintang Kuala Lumpur
Functional Hall
Lobby Swiss-Garden Hotel Bukit Bintang Kuala Lumpur
Lobby
Exterior Swiss-Garden Hotel Bukit Bintang Kuala Lumpur
Exterior

Hotel Services

  • Concierge
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Limited hours room service
  • Luggage storage
  • Multilingual staff
  • Tours
  • Wedding service

General

  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Family room
  • Non-smoking room
  • Swimming pool
  • Smoking area

Public Facilities

  • Parking
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Food and Drinks

  • A la carte breakfast
  • A la carte dinner
  • A la carte lunch
  • Restaurant with AC
  • Breakfast
  • Buffet breakfast

Transportation

  • Airport transfer
  • Area shuttle with surcharge
  • Casino shuttle (surcharge)
  • Secure parking
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)

In-room Facilities

  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Shower
  • TV

Accessibilty

  • Disabled access friendly
  • Accessible bathroom
  • Accessible parking
  • Wheelchair accessible

Business Facilities

  • Conference room
  • Meeting facilities
  • Photocopier
  • Projector

Connectivity

  • Internet point
  • LAN Internet
  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)
  • Train station pickup
  • Airport transfer

Nearby Facilities

  • ATM/Banking
  • Shops

Things to Do

  • Fitness center
  • Outdoor pool

Sports and Recreations

  • Fitness center

Kids and Pets

  • Highchairs

Accommodation Policy & General Information in Swiss-Garden Hotel Bukit Bintang Kuala Lumpur

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

General Check-in Instructions

From September 1, 2017 all foreign guests may be levied a Tourism Tax of MYR 10.00 per room/per night. Maximum 2 children under 11 years old stay for free if using existing bed (breakfast not included). Restaurant - Garden Terrace offer choice of local flavours and international dishes. Operation hour from 6:30am till 11:00pm. Recreation Facilities - Gymnasium and Outdoor Swimming Pool. Operation hour from 7:00am till 8:00pm.
Other Terms & Conditions:- 1. Validity: Immediate Effect till Government Announcement. Minimum stay subjects to Local Government’s SOP. 2. For fully vaccinated, guests are required to quarantine 8D7N while non-fully vaccinated will require 11D10N quarantine. 3. All guests will check-in / out at the designated check-in & check-out areas. (Different from normal check-in counter). 4. The usual hotel Housekeeping will not be allowed during this period of stay. The hotel is act as quarantine centre during this quarantine period. 5. Meals arrangement including Breakfast, Lunch and Dinner will be arranged according to the time frame fixed by MOH and will deliver to the outside of the guestrooms. 6. Announcement will be make about all information including do and don’t on the daily basis. All guests are required to follow accordingly. 7. Should there is additional needs of amenities or different food dietary, guests are required to inform the hotel team and Strictly subjects to delivery time and other rules which are fixed by authorities. 8. Swap tests schedule are to be advised and costs will be borne by guests. 9. Check-Out Time will be after 12pm and is strictly decided by Ministry of Health. Request for Early Check-Out is strictly not allowed except for emergency cases. 10. IN THE EVENT OF EXTENSION STAY DUE TO COVID TEST RESULT OR REQUIRED BY MINISTRY OF HEALTH, THE GUEST WILL HAVE TO PAY FOR BALANCE OF THE EXTENSION STAYS. Swiss-Garden Hotel Bukit Bintang is selected by government to provide the Quarantine Service and Premium Quarantine Package and pleased to inform the SOP of Safety and Hygiene procedures are set and approved by NADMA and MOH. The Swap Test schedule for PUS will be advised in advance. The guests and our associates safety are the utmost priority. Enclosed with the menu and other information for your reference.

Deposit

Deposit 0 is required upon check-in. The accommodation accepts cash, debit or credit card.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 15:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast
Available rooms at Swiss-Garden Hotel Bukit Bintang Kuala Lumpur
325
Number of floors in Swiss-Garden Hotel Bukit Bintang Kuala Lumpur
15
Another facilities in Swiss-Garden Hotel Bukit Bintang Kuala Lumpur
Concierge, Front desk, 24-hour Receptionist, 24-hour security, Laundry service

Frequently asked question in Swiss-Garden Hotel Bukit Bintang Kuala Lumpur

What are available facilities at Swiss-Garden Hotel Bukit Bintang Kuala Lumpur?
There are top facilites at Swiss-Garden Hotel Bukit Bintang Kuala Lumpur such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Swiss-Garden Hotel Bukit Bintang Kuala Lumpur?
The standard check-in time at Swiss-Garden Hotel Bukit Bintang Kuala Lumpur is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Swiss-Garden Hotel Bukit Bintang Kuala Lumpur provide breakfast?
Yes, Swiss-Garden Hotel Bukit Bintang Kuala Lumpur provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Swiss-Garden Hotel Bukit Bintang Kuala Lumpur

8,6
Very Good

From 363 reviews

Provided by travelers on
Cleanliness

8,9

Room Comfort

8,8

Meal

8,4

Location

8,8

Service and Facilites

8,7

People often mention about Swiss-Garden Hotel Bukit Bintang Kuala Lumpur
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Surroundings (8)
Staff Friendliness (8)
Wifi (8)
Check-in/out Time (8)
Ambiance (8)
Room Space (8)
Bathroom (8)
Distance to City Center (7)
Family Friendly (7)
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Traveler Reviews Swiss-Garden Hotel Bukit Bintang Kuala Lumpur

Number of reviews per page
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40
Customer reviews
Rani M. S.
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Leisure
icon-origin-TRAVELOKA

8,4

/10

Reviewed 3 week(s) ago

It's actually nice if you go in a group. If you take the MRT, it's actually closer to Hang Tuah Station. Because you get off at Pudu Station, it's a long walk. Overall, this hotel is okay. The food is quite varied and delicious. The rooms are quite clean, the hotel staff is friendly and helpful.
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Deny W.
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Leisure
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8,5

/10

Reviewed 11 week(s) ago

The hotel's location is strategic, you can go everywhere on foot, the rooms are spacious and the restaurant has delicious food.
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1 people find it helpful

Guest
icon-origin-TRAVELOKA

8,5

/10

Reviewed 16 week(s) ago

I booked connecting rooms but we couldn't get it.

2 people find it helpful

Accommodation's Reply
14 Jan 2025
Dear Valued Guest, Thank you for your feedback. We sincerely apologize for the inconvenience caused regarding your request for connecting rooms. While we always strive to accommodate our guests' preferences, sometimes due to availability or other unforeseen circumstances, we may not be able to fulfill all special requests. We truly appreciate your understanding and hope to have the opportunity to better serve you in the future. Best regards, Management
Alberta K. T.
icon-Medical
Medical
icon-origin-TRAVELOKA

8,5

/10

Reviewed 17 week(s) ago

The hotel staff is friendly, there is 1 very kind bellboy. I ordered a room with mnt xtra bed. The receptionist said it was full. It turned out that the bellboy helped me get a room with a sofa. Thank you so much. The hotel is good, very clean, strategic location close to Tung Shin Hospital, close to Alor. Wherever it is close. Breakfast is so far so good. Just need to clean up the table faster when it is crowded and make sure the spoon was cleaned. This is a highly recommended hotel to stay. Very comfortable and next this hotel will be on my list. Thank youu
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Accommodation's Reply
31 Dec 2024
Dear Alberta, Thank you so much for your kind words and for taking the time to share your experience! We are thrilled to hear that our team, especially our bellboy, made your stay memorable. It's wonderful to know you enjoyed our clean and comfortable rooms, as well as the strategic location. We also appreciate your feedback about breakfast service. We will make sure to improve the speed of table clean-up during busy periods and ensure that all utensils are thoroughly cleaned. We look forward to welcoming you back and are excited to be on your list for your next visit. Thank you again for recommending us! Warm Regards, Management
N***e
icon-Leisure
Leisure
icon-origin-TRAVELOKA

8,4

/10

Reviewed 17 week(s) ago

Need to train their housekeeping to do their job properly, not just finishing their task. But overall nice hotel and good location.

1 people find it helpful

Accommodation's Reply
31 Dec 2024
Dear Sir / Madam, Thank you for your valuable feedback. We're glad to hear you enjoyed our hotel's location and overall experience. We truly appreciate your comments regarding housekeeping, and we will make sure to address this with our team to ensure we maintain the highest standards of service. Your input is important to us, and we will work on improving this aspect of our operation. We hope to welcome you back for a better experience next time. Warm Regards, Management
A***h
icon-Staycation
Staycation
icon-origin-TRAVELOKA

5,6

/10

Reviewed 23 week(s) ago

I don't photos because it was quite a nightmare. They don't keep the hotel nicely. Savages smell in bathroom and swimming pool area. Go and find other hotels. This is my honest review

2 people find it helpful

Accommodation's Reply
03 Dec 2024
Dear Sir/Madam, Thank you for sharing your feedback. We are deeply sorry to hear that your experience did not meet your expectations and that you encountered unpleasant smells in the bathroom and swimming pool area. Please know that this is not the standard of cleanliness or service we aim to provide, and we will be addressing this issue with our housekeeping and maintenance teams immediately. We truly value guest feedback as it helps us identify areas where we can improve, and we sincerely apologize for any discomfort you experienced during your stay. We hope to have the opportunity to welcome you back and offer you a much more enjoyable experience in the future. Kind regards, Management
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TAN Y.
icon-Leisure
Leisure
icon-origin-TRAVELOKA

10,0

/10

Reviewed 31 week(s) ago

Good location and nice room. Good hoilday with my girlfriends.

4 people find it helpful

e***g
icon-Leisure
Leisure
icon-origin-TRAVELOKA

10,0

/10

Reviewed 33 week(s) ago

The hotel is nice and spacious, clean and the service is also friendly. The location is strategic.
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1 people find it helpful

Sameedha
icon-Leisure
Leisure
icon-origin-TRAVELOKA

10,0

/10

Reviewed 34 week(s) ago

All nice, happy to be here, will comeback next time.

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Sameedha
icon-Leisure
Leisure
icon-origin-TRAVELOKA

10,0

/10

Reviewed 34 week(s) ago

Good to be here, will definitely comeback next time.

2 people find it helpful

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marisca r.
icon-Leisure
Leisure
icon-origin-TRAVELOKA

10,0

/10

Reviewed 40 week(s) ago

Unforgettable, friendly staff, clean rooms.
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1 people find it helpful

s***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA

9,7

/10

Reviewed 41 week(s) ago

We stayed for one night during our arrival from Legoland. The coach that brought us from Legoland was stopped in this hotel. It was around 10pm, so it was a late chack in. The check in process was smooth, we were upgraded to a bigger room. The room was perfect, hospitalty was OK, cleanliness was also OK. The location is in Bukit Bintang area but quite a bit far for a walking disfance.
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1 people find it helpful

D***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA

9,4

/10

Reviewed 41 week(s) ago

The hotel is in a good area. The staffs are excellent! Overall it is a nice place to stay.

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Sugiartono
icon-Leisure
Leisure
icon-origin-TRAVELOKA

10,0

/10

Reviewed 41 week(s) ago

The hotel is great, the breakfast is suitable.
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3 people find it helpful

Sutekno
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Leisure
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8,5

/10

Reviewed 42 week(s) ago

It's the best. Just can't get a room with a sofa chair & facing the street like I used to have.
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1 people find it helpful

M***a
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Leisure
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10,0

/10

Reviewed 48 week(s) ago

The food in the restaurant is delicious and the choices are very varied.
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1 people find it helpful

M***a
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Leisure
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10,0

/10

Reviewed 48 week(s) ago

The location is very strategic. Just a short walk to Alor Street. In front of the hotel there are 3 minimarkets so it is easy to buy necessities. Behind the hotel there are also cheap minimarkets.
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4 people find it helpful

aries r.
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Leisure
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10,0

/10

Reviewed 54 week(s) ago

Very comfortable, and highly recommended.
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1 people find it helpful

Parlinsyah h.
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6,9

/10

Reviewed 54 week(s) ago

Hotel bagus. Staf saja kurang ramah.

1 people find it helpful

Ema S.
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6,5

/10

Reviewed 57 week(s) ago

Keras keras. Variasi sarapan sangat kurang. Lokasi cukup bagus. Parkir gratis.

1 people find it helpful

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Exterior 4 Swiss-Garden Hotel Bukit Bintang Kuala Lumpur

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