IDR | EN
Deals
Support
Partnership
For Corporates
Bookings
Log In
Register
Hotels
Flights
Trains
Whoosh
Bus & Travel
Airport Transfer
Car Rental
Things to Do
More

The George Penang by The Crest Collection

Hotels
9,0
/10
Exceptional
59 reviews

What Guests Say About Their Stay

Fenny S.
8,8
/ 10
Location is superb. Walking distance to lots of eateries we wanted to try. Staff were also very helpful and friendly. It was a very pleasant stay overall.
Stephen
10,0
/ 10
Excellent hotel , spacious room and balcony, great location, value for money , attentive concierge. Housekeeping should replenish the drinks daily as not replenished in 4 days .
Verified traveler
10,0
/ 10
Luxury hotel that's not pretentious and has a nice touch of local heritage history. The staff is friendly. 　　　　　　　
Chunyang
10,0
/ 10
A charming, nostalgic luxury hotel ideally located in the heart of Georgetown, Penang, just a short walk from the old town, where you can enjoy sightseeing, shopping, exploring historic buildings, and savoring delicious local cuisine. The location is excellent, with a 24-hour self-service laundromat just a 3-minute walk away. The hotel is clean, quiet, and well-equipped with all the essential amenities. Its lobby features an engaging display that shares the rich history of both the hotel and Georgetown. Our family of four (2 adults and 2 kids) stayed in a family room with two queen beds, which felt very spacious and comfortable. The only downside was the hot and humid late June weather, walking outside in the afternoon for even 10 minutes was nearly unbearable. We enjoyed staying at the hotel and will definitely rebook it next time.
In the Area
See Map
138, Jalan Penang, George Town, Georgetown, Pulau Pinang, Penang, Malaysia, 10100

Main Facilities

Read More
AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
note: hotel was previously named The George George Town Penang Staying at The George Penang by The Crest Collection is a good choice when you are visiting Georgetown. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Read More
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!

What's around The George Penang by The Crest Collection

138, Jalan Penang, George Town, Georgetown, Pulau Pinang, Penang, Malaysia, 10100
Discover More Places
Lobby The George Penang by The Crest Collection
Exterior 2 The George Penang by The Crest Collection

Discover More About The George Penang by The Crest Collection

note: hotel was previously named The George George Town Penang

Location


Staying at The George Penang by The Crest Collection is a good choice when you are visiting Georgetown.

About The George Penang by The Crest Collection

This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at The George Penang by The Crest Collection.

The George Penang by The Crest Collection is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

When staying at a hotel, the design and architecture are two important factors that can spoil your eyes. With its unique setting, The George Penang by The Crest Collection provides a pleasant accommodation for your stay.

From business event to corporate gathering, The George Penang by The Crest Collection provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at The George Penang by The Crest Collection, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at The George Penang by The Crest Collection is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, The George Penang by The Crest Collection is suitable for you who value privacy during your stay.

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from The George Penang by The Crest Collection exclusively for you.

The George Penang by The Crest Collection is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at The George Penang by The Crest Collection.

All facilities in The George Penang by The Crest Collection

Functional Hall The George Penang by The Crest Collection
Functional Hall
Common Space The George Penang by The Crest Collection
Common Space
Lobby The George Penang by The Crest Collection
Lobby
Exterior The George Penang by The Crest Collection
Exterior
Bedroom The George Penang by The Crest Collection
Bedroom

General

  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Family room
  • Non-smoking room
  • Swimming pool
  • Smoke-free

Public Facilities

  • Parking
  • Elevator
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box

In-room Facilities

  • Bathrobe
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Shower
  • TV

Hotel Services

  • Concierge
  • Front desk
  • 24-hour Receptionist
  • Laundry service
  • Luggage storage
  • Multilingual staff

Food and Drinks

  • Restaurant with AC
  • A la carte dinner
  • Bar
  • Breakfast
  • Set menu dinner

Nearby Facilities

  • ATM/Banking
  • Gift shop
  • Hair salon
  • Laundry
  • Shops

Accessibilty

  • Accessible bathroom
  • Accessible parking
  • Disabled access friendly
  • Wheelchair accessible

Things to Do

  • Fitness center
  • Indoor pool
  • Steam room

Business Facilities

  • Conference room
  • Meeting facilities
  • Projector

Connectivity

  • Free WiFi

Accommodation Policy & General Information in The George Penang by The Crest Collection

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. Please bring the required documents in hard copy.

General Check-in Instructions

A Tourism Tax of MYR 10 nett per room, per night applies to foreign passport holders arriving from 1 January 2023 onwards. This is collected by the hotel on behalf of the government upon check-in, and is not included in your total room cost. All Malaysian Nationals and Permanent Residents are exempted. The Penang State Government has implemented a mandatory “Hotel Fee” (Local Government Fee) of MYR 3 nett per room per night. The Hotel Fee will be collected upon check-in.
The number of complimentary servings will be based on the paid occupants per room, with distinctions based on Single or Double Occupancy.
Applicable to all paid guests staying at The George Penang, across all room categories.
Read All

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at The George Penang by The Crest Collection
92
Number of floors in The George Penang by The Crest Collection
5
Another facilities in The George Penang by The Crest Collection
Ballroom, Banquet, Connecting rooms, Family room, Non-smoking room

Frequently asked question in The George Penang by The Crest Collection

What are available facilities at The George Penang by The Crest Collection?
There are top facilites at The George Penang by The Crest Collection such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at The George Penang by The Crest Collection?
The standard check-in time at The George Penang by The Crest Collection is starting from From 15:00 while the latest check-out time is at Before 12:00
Does The George Penang by The Crest Collection provide breakfast?
Yes, The George Penang by The Crest Collection provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of The George Penang by The Crest Collection?
The George Penang by The Crest Collection is a 5.0-star hotel.
How many floors does The George Penang by The Crest Collection have?
The George Penang by The Crest Collection has 5 floors.
See All

More Reviews from Other Guests in The George Penang by The Crest Collection

Overall Ratings & Reviews The George Penang by The Crest Collection

Traveloka (29)
Other sources (30)
9,0
Exceptional
From 30 reviews
Cleanliness

8,8

Room Comfort

7,8

Service and Facilites

8,8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews The George Penang by The Crest Collection

Number of reviews per page
20
40
Top reviews
Sue
icon-Leisure with Partner
Leisure with Partner
8,0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

It is a beautiful heritage hotel in a great location. The room was a great size but it was a bit tired.
Stephen
10,0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Excellent hotel , spacious room and balcony, great location, value for money , attentive concierge. Housekeeping should replenish the drinks daily as not replenished in 4 days .
Verified traveler
icon-Friends and Family
Friends and Family
10,0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Luxury hotel that's not pretentious and has a nice touch of local heritage history. The staff is friendly. 　　　　　　　
Jason E T
icon-Friends and Family
Friends and Family
8,0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Ok, smooth check-in & check-out. Make up room sign did not light up when room card is removed from slot, when we leave the room.
Chunyang
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

A charming, nostalgic luxury hotel ideally located in the heart of Georgetown, Penang, just a short walk from the old town, where you can enjoy sightseeing, shopping, exploring historic buildings, and savoring delicious local cuisine. The location is excellent, with a 24-hour self-service laundromat just a 3-minute walk away. The hotel is clean, quiet, and well-equipped with all the essential amenities. Its lobby features an engaging display that shares the rich history of both the hotel and Georgetown. Our family of four (2 adults and 2 kids) stayed in a family room with two queen beds, which felt very spacious and comfortable. The only downside was the hot and humid late June weather, walking outside in the afternoon for even 10 minutes was nearly unbearable. We enjoyed staying at the hotel and will definitely rebook it next time.
Read More
Leong
10,0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

First time staying here and am very glad I did. Not only it’s an awesome hotel with great service, spacious room, bidet toilet but its location is very good. Lots of places are within walking distance
Yu-An Angel
icon-Leisure
Leisure
10,0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Had an amazing stay whilst visiting Penang. Location is pretty central and easy to get around with many of the must visit locations. The room was very spacious and the facility is top notch. Will stay again
Robin
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Nice
Nigel
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

IT'S A BEAUTIFUL BUILDING, good staff, good facilities. It's probably the best hotel I have ever stayed in
Aleksandr
6,0
/10
Reviewed 50 week(s) ago

Hotels.com verified review

We stayed for 3 nights and did not have one decent nights sleep. The nightclub nearby played loud doof doof music till the wee hours, the bed was hard and uncomfortable, and the doors of the other rooms slammed shut as people were coming and going. We left our To Be Cleaned light on every morning at 9am and room wouldn’t be serviced until 430pm. The shower leaked all over the bathroom floor. Breakfast was average. The hotel is in a great location, but I wouldn’t stay here again.
Read More
Vichi
icon-Leisure Family
Leisure Family
8,0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Overall I was very satisfied about this hotel.
CORY
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

Absolutely wonderful stay at The George. The staff were wonderful, the housekeeping staff, doormen, bar staff, and everyone else were outstanding.
Michiru
8,0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

Good
Matthew
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

We had a wonderful stay!
Desmond
4,0
/10
Reviewed 70 week(s) ago

Hotels.com verified review

The hotel is very conveniently located in George Town and within walking distance to a lot of good food and attractions. However I have it a low rating because the hotel is located next to a disco and the loud music and thumping was quite unbearable. It went on till they closed at 3am. If not for the music, everything was great. Staff were very friendly and helpful.
Read More
shirin
6,0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

Great location, beautiful building, friendly staff. Design and layout is weird. Rooms are dark and have flaws. Breakfast is not great. Hotel operation overall not smooth. Requests are not understood or considered. Billing in bar and restaurant not connected to the hotel.
Paul
icon-Friends and Family
Friends and Family
6,0
/10
Reviewed 72 week(s) ago

Hotels.com verified review

Was not 5 star service or amenities. Staff was pleasant but not service oriented or knowledgeable. No body wash in bathrooms. Pool was too crowded-No place to sit. Lighting in room was dim. Not enough electric outlets. No full length mirror. We had a suite and the door between the bedroom and living room was poorly placed. It was always on the way of the drawers and closet. As far as cleanliness, the soap dish was never cleaned and one day I found a long dark hair on the bed. (It wasn’t mine). On the plus side, the massage chair in my suite and the heated toilet seat were very nice touches.
Read More
Luke
10,0
/10
Reviewed 74 week(s) ago

Hotels.com verified review

Really good location at the top of Chulia St which is where a lot of the restaurants are. We had a nice large room with a balcony, the TV was enormous and had a good range of channels. The room was spotless and the bathroom had a good range of toiletries. The pool is in the middle of the hotel and was a welcome respite from the July heat. 100% recommend this hotel.
Read More
Kelvin
icon-Leisure Family
Leisure Family
8,0
/10
Reviewed 83 week(s) ago

Expedia Group verified review

It’s a beautiful boutique hotel. The amenities were great and I loved the pool. And the location was amazing. I stayed in the loft-style room. I think perhaps it was the was the steps were designed, I almost tripped a couple times at the turn of the stairs. They should put a lamp on the table under the stairs because it was too dark as well. There was zero artwork in the room. Also, I was disappointed that, given it is a five-star hotel, the attention to details was subpar. A light bulb in the foyer was burnt out and the clear glass on the side of the stairs weren’t clean properly as I could see stains on it. Other than that, it is a nice property.
Read More
ASHLEY
icon-Friends and Family
Friends and Family
10,0
/10
Reviewed 90 week(s) ago

Hotels.com verified review

The hotel staff answered to all my requests from room change to amenities request. The location is good. Only 2 issues : the pillows are a bit too low and the sofa bed is quite small for triple sharing.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Bedroom 4 The George Penang by The Crest Collection

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Haven’t found what you’re looking for?

See Other Accommodations in Penang Island
Indonesia (Bahasa Indonesia)
Global (English)
Malaysia (English)
Malaysia (Bahasa Malaysia)
Philippines (English)
Singapore (English)
ไทย (ภาษาไทย)
Việt Nam (Tiếng Việt)
Australia (English)
대한민국 (한국어)
日本 (日本語)
马来西亚 (简体中文)
全球 (简体中文)
Partner with Traveloka

Payment Partners

About Traveloka

Follow us on

Products

Others

Download Traveloka App

Copyright © 2025 Traveloka. All rights reserved

Overall Ratings & Reviews The George Penang by The Crest Collection

Traveloka (29)
Other sources (30)
9,0
Exceptional
From 30 reviews
Cleanliness

8,8

Room Comfort

7,8

Service and Facilites

8,8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews The George Penang by The Crest Collection

Number of reviews per page
20
40
Top reviews
Sue
icon-Leisure with Partner
Leisure with Partner
8,0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

It is a beautiful heritage hotel in a great location. The room was a great size but it was a bit tired.
Stephen
10,0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Excellent hotel , spacious room and balcony, great location, value for money , attentive concierge. Housekeeping should replenish the drinks daily as not replenished in 4 days .
Verified traveler
icon-Friends and Family
Friends and Family
10,0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Luxury hotel that's not pretentious and has a nice touch of local heritage history. The staff is friendly. 　　　　　　　
Jason E T
icon-Friends and Family
Friends and Family
8,0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Ok, smooth check-in & check-out. Make up room sign did not light up when room card is removed from slot, when we leave the room.
Chunyang
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

A charming, nostalgic luxury hotel ideally located in the heart of Georgetown, Penang, just a short walk from the old town, where you can enjoy sightseeing, shopping, exploring historic buildings, and savoring delicious local cuisine. The location is excellent, with a 24-hour self-service laundromat just a 3-minute walk away. The hotel is clean, quiet, and well-equipped with all the essential amenities. Its lobby features an engaging display that shares the rich history of both the hotel and Georgetown. Our family of four (2 adults and 2 kids) stayed in a family room with two queen beds, which felt very spacious and comfortable. The only downside was the hot and humid late June weather, walking outside in the afternoon for even 10 minutes was nearly unbearable. We enjoyed staying at the hotel and will definitely rebook it next time.
Read More
Leong
10,0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

First time staying here and am very glad I did. Not only it’s an awesome hotel with great service, spacious room, bidet toilet but its location is very good. Lots of places are within walking distance
Yu-An Angel
icon-Leisure
Leisure
10,0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Had an amazing stay whilst visiting Penang. Location is pretty central and easy to get around with many of the must visit locations. The room was very spacious and the facility is top notch. Will stay again
Robin
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Nice
Nigel
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

IT'S A BEAUTIFUL BUILDING, good staff, good facilities. It's probably the best hotel I have ever stayed in
Aleksandr
6,0
/10
Reviewed 50 week(s) ago

Hotels.com verified review

We stayed for 3 nights and did not have one decent nights sleep. The nightclub nearby played loud doof doof music till the wee hours, the bed was hard and uncomfortable, and the doors of the other rooms slammed shut as people were coming and going. We left our To Be Cleaned light on every morning at 9am and room wouldn’t be serviced until 430pm. The shower leaked all over the bathroom floor. Breakfast was average. The hotel is in a great location, but I wouldn’t stay here again.
Read More
Vichi
icon-Leisure Family
Leisure Family
8,0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Overall I was very satisfied about this hotel.
CORY
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

Absolutely wonderful stay at The George. The staff were wonderful, the housekeeping staff, doormen, bar staff, and everyone else were outstanding.
Michiru
8,0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

Good
Matthew
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

We had a wonderful stay!
Desmond
4,0
/10
Reviewed 70 week(s) ago

Hotels.com verified review

The hotel is very conveniently located in George Town and within walking distance to a lot of good food and attractions. However I have it a low rating because the hotel is located next to a disco and the loud music and thumping was quite unbearable. It went on till they closed at 3am. If not for the music, everything was great. Staff were very friendly and helpful.
Read More
shirin
6,0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

Great location, beautiful building, friendly staff. Design and layout is weird. Rooms are dark and have flaws. Breakfast is not great. Hotel operation overall not smooth. Requests are not understood or considered. Billing in bar and restaurant not connected to the hotel.
Paul
icon-Friends and Family
Friends and Family
6,0
/10
Reviewed 72 week(s) ago

Hotels.com verified review

Was not 5 star service or amenities. Staff was pleasant but not service oriented or knowledgeable. No body wash in bathrooms. Pool was too crowded-No place to sit. Lighting in room was dim. Not enough electric outlets. No full length mirror. We had a suite and the door between the bedroom and living room was poorly placed. It was always on the way of the drawers and closet. As far as cleanliness, the soap dish was never cleaned and one day I found a long dark hair on the bed. (It wasn’t mine). On the plus side, the massage chair in my suite and the heated toilet seat were very nice touches.
Read More
Luke
10,0
/10
Reviewed 74 week(s) ago

Hotels.com verified review

Really good location at the top of Chulia St which is where a lot of the restaurants are. We had a nice large room with a balcony, the TV was enormous and had a good range of channels. The room was spotless and the bathroom had a good range of toiletries. The pool is in the middle of the hotel and was a welcome respite from the July heat. 100% recommend this hotel.
Read More
Kelvin
icon-Leisure Family
Leisure Family
8,0
/10
Reviewed 83 week(s) ago

Expedia Group verified review

It’s a beautiful boutique hotel. The amenities were great and I loved the pool. And the location was amazing. I stayed in the loft-style room. I think perhaps it was the was the steps were designed, I almost tripped a couple times at the turn of the stairs. They should put a lamp on the table under the stairs because it was too dark as well. There was zero artwork in the room. Also, I was disappointed that, given it is a five-star hotel, the attention to details was subpar. A light bulb in the foyer was burnt out and the clear glass on the side of the stairs weren’t clean properly as I could see stains on it. Other than that, it is a nice property.
Read More
ASHLEY
icon-Friends and Family
Friends and Family
10,0
/10
Reviewed 90 week(s) ago

Hotels.com verified review

The hotel staff answered to all my requests from room change to amenities request. The location is good. Only 2 issues : the pillows are a bit too low and the sofa bed is quite small for triple sharing.
Number of reviews per page
20
40