Urban Inn Alor Setar

The room has no window (I thought I chose the ones with windows, because other selection did mention no windows). Hence it was very uncomfortable for 3 night stay, but could be considered if it was only for a night. Good thing there were 7e, zus coffee and mamak nearby. Otherwise, I would consider it is overpriced.

Overall was good. There are a few shops around for meals.

The reception staff lacks customer friendliness and kindness. No welcoming note.

I can't get wifi even though I have given the password, I can't try it twice, I can't get the line, the aircond is noisy

Location is good. Room & bathroom is not clean. Smells bad. Soundproof is bad.

Very comfortable for my family.

It's the best here. Various facilities are available.

Great staycation. Will repeat again.

Comfortable. May repeat again.

Slightly out of town however there are many amenities nearby. Helpful staff. The cleanliness of the lobby needs to be improved upon. The room has a slight musty smell. Parking is available.

1. They're still under construction yet, they charge really expensive. I can get better at 4 star hotel. 2. Dirty. Full of dust on the floor, dirty mattress, comforters and the room is completely not clean at all. 3. We asked for housekeeping to change the covers, they said we have to do our own. So we sweep the floor/mop and change the cover by our own. 4. No mineral water inside the room and they said they already prepared coway dispenser outside the room. I was like? What? I've to bring my cup everywhere to get the water? Then, what's the point they put the kettle inside the room? 5. Noise. 6. Smelly room. Someone is having s** there and not cleaning it properly. The smell is terrible. I paid rm166/night for that? Clean everything by myself, take water by myself? No proper hygiene. 7. The reception (Night duty) is not helpful. 8. Ya, that 's about the room. I forgot to tell you about the toilet. Other than sempit, dirty. 9. Pressure pressure is so slow and the heater does not function well.

Bagus, bersih, senang, banyak kedai, senang parking, sesuai untuk keluarga.

Habuk banyak dilantai dan di dinding. Kad access dapat 1 sepatutnye bagilah 2, senang nak keluar masuk. Contoh kalau nak keluar nak kene keluar due 1. Sebab nak gune kad untuk naik ke bilik.

ห้องพักสะอาด ห้องกว้าง เหมาะสม

Simple room for a night stayover.

Everything is nice. Clean and secure.

Very convenient location as it has a lot of shops nearby.

berdekatan dengan pasaraya, kedai makan..namun perlu disediakan cermin untuk bersolek

You can get pretty much everything around the area. 7Eleven, Marry Brown, Cmart, The and Famous Yasmeen Nasi Kamdar. Lots of parking spaces, the room is clean, spacious, with few TV channels and working air-conditioning. The staffs are friendly too. Recommended.

Large & comfortable room. If you want to find something to eat, you don't have to go out far, under the hotel there is already a place to eat & cmart. Will choose this hotel again when I get to Alor Setar.