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Hivernage Hotel And Spa

Name: Hivernage Hotel And Spa
Address: Angle Ave Echouhada Et Rue Des Temples, Marrakesh, Marrakesh-Safi, Morocco, 40000, Angle Ave Echouhada Et Rue Des Temples, Marrakesh-Safi, 40000, Morocco

Hotels

8,0

/10

Very Good

623 reviews

What Guests Say About Their Stay

Cindy

10,0

/ 10

My recent stay at Hivernage Hotel and Spa was overall pleasant, thanks to the incredible staff and their dedication to guest satisfaction. The hotel staff went above and beyond, and the service in the restaurant was particularly exemplary. Imad, one of the servers, handled a minor issue with professionalism and kindness when I found a hair in my food. While this was disappointing, he made every effort to make up for it, which I truly appreciated. Karima at the front desk was outstanding—she went above and beyond to accommodate my requests, making my stay much more enjoyable. Fadua (from client relations, I believe—apologies if the spelling is incorrect) was also incredibly kind and attentive. While the staff was exceptional, there are a few areas for improvement. The beds and pillows are much too hard, which affected my sleep quality. Additionally, the windows on the Nobu side of the hotel need better soundproofing, as outside noise was quite disruptive at times. If you’re planning a stay, I’d recommend requesting a room on the Sofitel side for a quieter experience. Thank you again to the wonderful staff for their warmth and professionalism—it made a significant difference during my stay. With a few adjustments, this hotel has the potential to offer an even better guest experience.

Joanne

10,0

/ 10

Very nice hotel and polite staff. Know that You will have some noise at night because it is a busy area.

Sardor

10,0

/ 10

The hotel is top in the town. Best location, the rooms are clean and quiet. Abderrahim is very polite and super helpful . He helped me with most of my tours and made sure everything is OK. Hakema always meets you with her beautiful smile at the entrance. Over all Amazing Experience!!! Recommended !!!

In the Area

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Angle Ave Echouhada Et Rue Des Temples, Marrakesh, Marrakesh-Safi, Morocco, 40000

Main Facilities

Swimming Pool

Restaurant

24-Hour Front Desk

Parking

WiFi

Elevator

Hivernage Hotel And Spa is a hotel in a good neighborhood, which is located at Marrakesh. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Available Room Types in Hivernage Hotel And Spa

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What's around Hivernage Hotel And Spa

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Angle Ave Echouhada Et Rue Des Temples, Marrakesh, Marrakesh-Safi, Morocco, 40000

Discover More About Hivernage Hotel And Spa

Location

Hivernage Hotel And Spa is a hotel in a good neighborhood, which is located at Marrakesh.

About Hivernage Hotel And Spa

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Hivernage Hotel And Spa exclusively for you.

Get precious and unforgettable moment during your stay at Hivernage Hotel And Spa.

All facilities in Hivernage Hotel And Spa

Others

Hotel Services

Laundry service
Multilingual staff
Express check-in
Newspaper in lobby
Wedding service
Luggage storage
Express check-out
Porter
24-hour Receptionist
Concierge

Things to Do

Shops
Outdoor pool
Turkish bath
Spa
Library
Sauna
Steam room

General

Smoking area
Fireplace in lobby
Rooftop terrace
Banquet
Parking
Terrace

Public Facilities

Others
Coffee shop
Coffee/tea in lobby
Elevator
Restaurant
Safety deposit box

Food and Drinks

Bar
Poolside bar
Breakfast
Snack bar

Transportation

Limo or town car service
Area shuttle with surcharge
Valet parking

Business Facilities

Meeting facilities
Business center

Nearby Facilities

Souvenir shop
Hair salon

Family-friendly Facilities

Children pool

Sports and Recreations

Fitness center

Connectivity

Free WiFi

Shuttle Service

Airport transfer (surcharge)

In-room Facilities

Accommodation Policy & General Information in Hivernage Hotel And Spa

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Airport shuttle fee: MAD 300 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property:

A tax is imposed by the city: MAD 28.60 per person, per night

We have included all charges provided to us by the property.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:

14:00 - 23:00

Check-out:

Before 12:00

Hotel policy is not yet available.

General Information

Popular Facilities	Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time	14:00 - 23:00 - Before 12:00
Breakfast Availability	Yes, some room provide breakfast
Available rooms at Hivernage Hotel And Spa	84
Number of floors in Hivernage Hotel And Spa	6
Another facilities in Hivernage Hotel And Spa	Laundry service, Multilingual staff, Express check-in, Newspaper in lobby, Wedding service

Frequently asked question in Hivernage Hotel And Spa

What are available facilities at Hivernage Hotel And Spa?

There are top facilites at Hivernage Hotel And Spa such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)

What is normal check-in & check-out time at Hivernage Hotel And Spa?

The standard check-in time at Hivernage Hotel And Spa is starting from 14:00 - 23:00 while the latest check-out time is at Before 12:00

Does Hivernage Hotel And Spa provide breakfast?

Yes, Hivernage Hotel And Spa provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Hivernage Hotel And Spa

Overall Ratings & Reviews Hivernage Hotel And Spa

Other sources (623)

8,0

Very Good

From 623 reviews

Cleanliness

8,2

Room Comfort

8,2

Location

9,0

Service and Facilites

8,4

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Traveler Reviews Hivernage Hotel And Spa

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Top reviews

Peter

Business

6,0

/10

Reviewed 11 week(s) ago

Hotels.com verified review

Nice place but air con only blowing warm in the four rooms I booked.

Leisure with Friends

4,0

/10

Reviewed 11 week(s) ago

Expedia Group verified review

The negative feedback is not as much for the hotel itself but the unbearable noise around the property. Internal noise in the room from machine next door and luckily the staff was kind and changed my room for an acceptable one. But the external noise from the rooftop bar of this hotel and the Nobu hotel across the road was deafening!!!! Impossible to sleep until well past midnight. Families with kids should stay well away. Hivernage is a terrible area of Marrakesh, noisy party at every corner. It was a mistake not to stay at a riad inside the Medina.

Cindy

Leisure with Friends

10,0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

Line Fossen

Leisure

6,0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

I would say 3 star hotel. Somewhat worn down and interior dated. Food and staff OK. Terrible noise from the clubs and roads - we moved from the 5th to the 2nd floor after one night but still impossible to sleep. I was told they would put up plastic shutters outside the windows to try to mitigate noise - unfortunately I won’t be coming back to check. Due to lack of sleep I would not recommend.

David Grey

Leisure with Friends

8,0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Really loved this hotel and spa. Ideal distance from town. A great spa, pool, bar and a great sky bar.

ibrahim

Leisure Family

4,0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

Tired and in need of renovation, technically a 5 star but more like a 4. AC didnt work in the room, bathroom is cramped and pool is un useable.

Eva

Leisure Family

6,0

/10

Reviewed 20 week(s) ago

Expedia Group verified review

The hotel room I had was needed renovation, the lighting in the room were very low, you need extra lights to look for something in the night time. But don't get me wrong the hotel service was very good, reception and restaurant services were 5 stars. You can easily walk to the old town.

Joanne

10,0

/10

Reviewed 22 week(s) ago

Expedia Group verified review

Very nice hotel and polite staff. Know that You will have some noise at night because it is a busy area.

Eliza Kentjana

Leisure with Partner

6,0

/10

Reviewed 22 week(s) ago

Expedia Group verified review

Positive: staff friendly, a selection of breakfast. Negative: no free newspaper, no electric kettle, no tea bags, no reading lamp, and noisy all night long until 5am or 6am! If you are a light-sleeper like me, I was wide awake all night until the early morning. Loud noises from the disco music or clubbing next door or something was going on nearby. People still walked around in the street, a busy traffic, taxis everywhere, with drivers blasted their horns and revving their cars, and people talking so loud in the street all night long until 6am! Unless you love to party all night long…you will be OK. But I need my sleep after an all day sightseeing in Marrakech. This noisy goings-on happened at least three nights while I was staying in this hotel for a week.

Daljinder

Leisure with Friends

8,0

/10

Reviewed 25 week(s) ago

Expedia Group verified review

Good overall but would not say it is a 5 star hotel, more like 4 star hotel. Location is excellent and walkable to the city centre. Hotel staff were polite. Pictures make it look bigger than what it was. Quite disappointed with the pool, very small and shady. Not a big selection at breakfast, and advertised there is a tea/coffee maker in all rooms but there was no option to have tea. There is no iron in the room. It gets very noisy at night due to Nobu rooftop blasting out music and could not sleep the first night but did get better as the days went by. I did try to ask reception for a quieter room but said it is located on a busy street and all rooms booked up. I would say there are better 5* star hotels in the area if looking for more a luxurious stay but otherwise it nice and clean and not planning to be in the hotel all day.

Younes

Leisure Family

8,0

/10

Reviewed 38 week(s) ago

Expedia Group verified review

Very friendly staff, variety of food at breakfasts. Great location.

Haisam

8,0

/10

Reviewed 47 week(s) ago

Expedia Group verified review

Staff is not that great

Ian

10,0

/10

Reviewed 48 week(s) ago

Expedia Group verified review

Lovely hotel good location

Sardor

Business

10,0

/10

Reviewed 66 week(s) ago

Expedia Group verified review

Louisa

Friends and Family

6,0

/10

Reviewed 71 week(s) ago

Hotels.com verified review

Was an ideally located hotel but slightly tired. Also we booked the room for 3 adults and had to constantly ask for a third set of everything.

Verified traveler

4,0

/10

Reviewed 81 week(s) ago

Hotels.com verified review

Disappointed in this hotel which used to have a great reputation. The rooms and bathroom are getting old. The bed was not comfortable: 2 twins poorly made into a Queen, not worth the price. Air conditioning was too loud. No service elevators: Staff member used elevators so often that we ended up having to use the stairs most of the time. Parking is essentially a street parking: difficult to in a busy area of town (The valet service makes up for it somewhat). Gym area was not air conditionned: too hot to be used in a 30C+ weather. The only positive was the service quality and the helpfulness of the staff members.

Sidra

4,0

/10

Reviewed 85 week(s) ago

Expedia Group verified review

Thiis hotel is in a great location and the rooms are big, The rooms need a good cleaning. And it smelled like a party happened in it the night before. The staff was very nice and accommodating and the property was safe and close to the airport. If you’re on a budget and you wanna be in a walkable area outside of the Medina, you can get through a couple of nights here.

Amore

Leisure

8,0

/10

Reviewed 97 week(s) ago

Expedia Group verified review

Great spot for some quiet and calm in busy Marrakech. Staff is very helpful and pleasant. Daily breakfast has something for everyone. Pool is refreshing and rooms have A/C. Would stay again. One thing that bothered me was some artwork on the second floor - it’s nothing like the artwork in the rest of the hotel, and I found it very dark and disturbing. There is a photo attached to this review, and everyone can make their own call. Personally, I thought it was distasteful for a hotel and wondered why they chose it when it doesn’t fit with any of the other decor. Other than that, this is a great hotel walking distance to the Medina, the mall, and has an ATM right outside the front door. I had dinner at the restaurant multiple times and it was fantastic every time.

Charles Dewayne

Leisure

2,0

/10

Reviewed 97 week(s) ago

Expedia Group verified review

The room they gave me had a horrible smell coming from the toilet the entire stay. Also they were bugs in my room that I seen every day I was there. I asked to change rooms and I was told they were full

Zaki

Leisure with Children

6,0

/10

Reviewed 102 week(s) ago

Expedia Group verified review

This is not a 5 star hotel lol. More like 3 star. The bathroom door handle fixing fell off for starters! Staff take a long time to address your needs. Friendly doormen. Outdated bathroom, cracked walls. Loud noise from adjacent buildings. Thin walls, very disturbing, can hear a lot from the room next door and above. Breakfast is ok. Restaurant is expensive to eat in the evenings. The outdoor pool was freezing! The location and air con got me through my stay!

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