Kech Boutique Hotel & Spa

Cute little boutique hotel and spa

Friendly and approachable staff. Rooms are clean and decent size. The gym is very very small and minimal equipment. Only one weight and it’s in the corridors, therefore no privacy when working out.

The Air conditioning not good enough it was so warm in the room I couldn't sleep

No muslim facilities wash room , wall cracked , room service take longer than expected (35-40 minutes, even for water bottle , ice etc).

Emailed to inquire about an early check in and did not get a response. Arrived in time to check in and still had to wait 15-20 mins before room was ready. Room was spacious and appreciated a good shower due to thr Morocco heat. However, the air conditioner although on, did not do justice. Was still sweating from the heat. The QR code on the room service menu only took me to the menu page and the phone did not have buttons corresponding to what was room service. Had to go down to order which was fine - staff was friendly and efficient. Food was good, no complaints there. Did not get to try the pool bc it was closed. Overall, not an okay stay - booked mostly for convenience bc it was close to the airport.

Nice boutique hotel. Friendly staff.

Best Location

I had a fantastic stay at the Kech Boutique and Spa in Marrakech. The hotel exceeded all my expectations with its exceptional service and beautiful rooms. The quality of the bedding was top-notch, providing a comfortable and restful night's sleep. The room was well-equipped with modern amenities, making my stay even more enjoyable. I highly recommend this hotel to anyone looking for a luxurious and relaxing stay in Marrakech.

We got to the hotel at around 1am, The staff member couldnt find the booking, took around 10 minutes to find it on his system 2nd, i booked this hotel due to getting a free upgrade if rooms were available, exec and family rooms were available but the staff member serving us could not give us an upgrade as he did not know how to and the main staff had gone home for the night 3rd - had 1 bath towel in the bath when room was booked for 2 people

Very expensive shuttle for the airport. Ils abusent des touristes et hôtel pas propre.

The front desk staff was wonderful as we checked in. Helpful. Pleasant. Friendly. Accommodating.

Staff was wonderful but hotel is in the middle of nowhere but with a sketchy all night club in the back parking lot. Dark decor in rooms makes it feel like it may not be clean. Not fresh smelling. It kind of felt like a dark Crown Plaza Hotel in the US. We booked because it was near the airport but we would have been happier staying closer to the Medina.

I booked this hotel the morning after the earthquake thinking that because it is a new building it would be safe to stay there until our flight. We got the taxi there (as our previous riad closed) and could not believe how much damage there was in the reception area alone. I tried to get a refund but to my shock and horror the owner kept the hotel open meaning that it was impossible. Amal, who is their sales executive, said in an email to me that only "small damage" was incurred to the ground floor and that the hotel remained open. It is delusional to tell me that that was small damage. You put all those guests in danger and your staff by keeping the building open. If there was a larger aftershock I do not think your hotel would mostly stay stood. And you want me so stay in a building that was split in two? Please tell me your logic as to how it was safe. If you are putting money before safety you are indeed selfish and should be ashamed of yourself. We lived in an earthquake zone and so we know what we saw was not safe. The receptionist (if you see this I hope you are okay) looked petrified and incredibly stressed not knowing what to do with the guests because the structural integrity of that building was non existent. With the mindset of this owner I do not trust that they will properly fix this building, which is a shame because it looked like it would have been a nice place before the disaster.

Beautiful hotel, the staff were incredible. So helpful and friendly and really went above and beyond. We were there during the earthquake and the staff were still working so hard to make it an enjoyable experience despite everything. Wishing everyone safety and peace in this beautiful country.

Staff were brillient. Patient, responsive to needs and everything u expect when on holiday. Rooms were lovely and the pool was very good. Only thing that would improve would be to have a better gym with weights for training. However this is just personal. Loved the place.

Service is very slow the workers work in their own pace. I had no electricity in my room for over a hour, even though they advised me it will take a moment to fix the issue. I had to pay a deposit whilst others did not have to pay a deposit which made no sense. Every-time I paid for drinks and food by the pool they would hound me like a pack of dogs to pay, even if I was in the pool. I don’t think they know what good customer service is but I hope this review educates them and would not advise anyone to come here.

Had an amazing stay at the hotel, all the staffs were friendly and willing to please their customers. Our room was upgraded to the pool view by the manager after we complained about the AC in our room. The restaurant staffs were amazing. Yousef, Hamza, Abdelatif were amazing. The manager is just too good. The dinner meals were special and was something we looked forward to.

I was somewhat hesitant to stay here as it was slightly out of town and they have a few not so great reviews. That said, I could not find one even tiny issue and I have extended my stay. The staff in the hotel are perfect and I don’t use that word a lot. I was given a complimentary room upgrade and very accommodating housekeeping when I wanted a late room tidy. The spa is awesome and very reasonably priced, I had a treatment from Rabiaa. She was truly amazing, very refreshing, very professional. Also I want to mention the receptionists Ismel, ihsane and imane who were perfect. I could not fault them. Staying here is better than staying in the other 5 star hotels I have experienced in this area, I would recommend anyone else to come. The prices are very good, it is only 7 minutes from the main parts of the city (€5 taxi). I will be returning. Awesome trip.

No comment ....does not meet the standart , hotel should review many points to be in a standart level

The staff were friendly, welcoming and helpful.