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Oaks Queenstown Shores Resort

Name: Oaks Queenstown Shores Resort
Address: 327-343 Frankton Road, Kelvin Heights, Queenstown, Otago, New Zealand, 9197, 327-343 Frankton Road, Otago, 9197, New Zealand
Rating: 8.9

Apartments

8,2

/10

Very Good

1.399 reviews

What Guests Say About Their Stay

Marita W.

9,7

/ 10

Nice view ! Big space and comfortable living room with fireplace. Clean. Will stay there again in the future.

In the Area

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327-343 Frankton Road, Kelvin Heights, Queenstown, Otago, New Zealand, 9197

Main Facilities

24-Hour Front Desk

WiFi

Elevator

Staying at Oaks Queenstown Shores Resort is a good choice when you are visiting Kelvin Heights. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

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What's around Oaks Queenstown Shores Resort

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327-343 Frankton Road, Kelvin Heights, Queenstown, Otago, New Zealand, 9197

Discover More About Oaks Queenstown Shores Resort

Location

Staying at Oaks Queenstown Shores Resort is a good choice when you are visiting Kelvin Heights.

About Oaks Queenstown Shores Resort

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Oaks Queenstown Shores Resort is a apartment with great comfort and excellent service according to most apartment's guests.

Get precious and unforgettable moment during your stay at Oaks Queenstown Shores Resort.

All facilities in Oaks Queenstown Shores Resort

Others

Hotel Services

Tours
Luggage storage
Express check-out
24-hour Receptionist

Public Facilities

Others
Smoke-free area
Elevator

General

Parking
Parking (surcharge)

Transportation

Area shuttle

Connectivity

WiFi (surcharge)

Sports and Recreations

Ski storage

Accommodation Policy & General Information in Oaks Queenstown Shores Resort

Important Note

Fee for in-room wireless internet: NZD 5 per 24-hour period (rates may vary)
Fee for wireless internet in public areas: NZD 5 per 24-hour period (rates may vary)
Covered self parking fee: NZD 15 per day (in/out privileges)
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Deposit: NZD 1 per stay

We have included all charges provided to us by the property.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a first aid kit, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Please note that this property charges a fixed percentage fee on credit and debit card transactions.

Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

The property will be renovating from December 1 2021 to January 31 2026 (completion date subject to change). The following areas are affected:

Exterior

Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 10:00

Hotel policy is not yet available.

General Information

Popular Facilities	24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time	From 14:00 - Before 10:00
Available rooms at Oaks Queenstown Shores Resort	84
Another facilities in Oaks Queenstown Shores Resort	Tours, Luggage storage, Express check-out, 24-hour Receptionist, Others

Frequently asked question in Oaks Queenstown Shores Resort

What are available facilities at Oaks Queenstown Shores Resort?

There are top facilites at Oaks Queenstown Shores Resort such as 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)

What is normal check-in & check-out time at Oaks Queenstown Shores Resort?

The standard check-in time at Oaks Queenstown Shores Resort is starting from From 14:00 while the latest check-out time is at Before 10:00

More Reviews from Other Guests in Oaks Queenstown Shores Resort

Overall Ratings & Reviews Oaks Queenstown Shores Resort

Traveloka (5)

Other sources (1.399)

8,2

Very Good

From 1.399 reviews

Cleanliness

8,2

Room Comfort

8,4

Location

8,0

Service and Facilites

7,8

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Traveler Reviews Oaks Queenstown Shores Resort

Number of reviews per page

Top reviews

Tarsem

Leisure with Partner

10,0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

This property is under renovations. You have park your car about 4-500 Mtrs from reception area on a side road on a steep hill.

Verified traveler

2,0

/10

Reviewed 13 week(s) ago

Hotels.com verified review

Rude hotel, lack customer service.

Franziska

Leisure Family

6,0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

No information about a major construction on site. It was not noisy though but access was limited. No breakfast area available Our room was very tiny for 2. Friendly staff

Raymond

4,0

/10

Reviewed 14 week(s) ago

Hotels.com verified review

We were disappointed to find out that there was construction going on at the hotel. No noise but very inconvenient due to access to the hotel. No one informed us of this. We did receive an email asking for our bedding configuration, parking requirement and time of check in. We asked for parking spot as we had a hire car. We were told no spots available but no information was given to the accessibility of local parking to this hotel. Our room was near the fire escape and access to stair well to the front of hotel and the lake. This was inclined to be noisy. We just felt a discount could have been offered as it wasn’t a cheap hotel. We thought we were paying for a better experience.

Beijia

Leisure Family

10,0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Beautiful view～comfortable room~nice staff ~

Paul

Business and Leisure with Partner

2,0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Was not informed this was under construction. There was no parking, needed to park 10-15 min walk up steep hills and park on public road with no security. Room was small, no wardrobe even. Balcony was covered in bird poo (Which was only a meter away from the supposed kitchen. Overall very disappointing and I will not be back. Staff were uninterested and seemed sick of all the complaints.

sharif

10,0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

very nice and nice customer service

John

6,0

/10

Reviewed 15 week(s) ago

Hotels.com verified review

There was no clear warning about the extent of the renovations or that I needed to book parking in advance. It is imperative that the extent of the disruption caused by the renovations needs to be clearly advertised, the fact you have to park across the main road and in a side street on a steep hill is outrageous, you then have to cross one of the busiest roads in Queenstown and the walk down a steep unprotected walkway before you enter the hotel is also terrible not to mention dangerous, if it was wet or icy it would be so dangerous, what if I was mobility impaired or worse fully disabled, the fact that this was not clearly advertised when booking is very misleading. Out of principle for the dishonesty I would never recommend anyone stay at this hotel.

Graham

Leisure

8,0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

The property was close to downtown, renovations made entry and exit difficult

Verified traveler

Friends and Family

10,0

/10

Reviewed 16 week(s) ago

Hotels.com verified review

Loved this hotel. Amazing apartment and views. Nothing I would change. Hope to return one day

Mei

Leisure Family

10,0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

Magnificent view, property was spacious, nice and clean. We enjoyed our stay, would love to come back and stay again.

Shaiyahn, Dylan

Leisure with Partner

8,0

/10

Reviewed 21 week(s) ago

Expedia Group verified review

Nicee room

Katie

Leisure Family

6,0

/10

Reviewed 23 week(s) ago

Expedia Group verified review

Renovations on the property that weren’t disclosed at time of booking made access difficult the room that we stayed in however was first rate

Darena

Leisure Family

8,0

/10

Reviewed 26 week(s) ago

Expedia Group verified review

Whilst the apartment was fabulous with great views the entrance was entirely unsuitable for people with limited mobility

Nick

Friends and Family

10,0

/10

Reviewed 28 week(s) ago

Hotels.com verified review

The hotel has been recently refurbished to a very high standard. Apartments are spacious and comfortable. Our only gripe was that cleanliness could do with some improvement. The basics (e.g. toilets, sinks, kitchen bench etc) were all pristine, but the deeper cleaning had significant room for improvement. For example, the floors were sticky, and most of the window and mirrors had streaks, fingerprints etc.

Friends and Family

8,0

/10

Reviewed 29 week(s) ago

Hotels.com verified review

Fantastic apartment with brilliant view. Very poor parking and lack of communication prior to stay regarding this.

Janice

Leisure with Friends

10,0

/10

Reviewed 29 week(s) ago

Expedia Group verified review

I have regularly stayed at Oakshores in Queenstown since 2010 and it’s my No1 choice of where to stay in Queenstown . Apartments are very large and beautiful views of the lake and mountains . Our apartment was recently refurbished and it was very nice . The staff were exceptional especially with the check in . Nothing was too much trouble . There is currently some building works going on but our unit was very quiet and parking was provided on site .

Maria

Leisure with Partner

6,0

/10

Reviewed 31 week(s) ago

Expedia Group verified review

Currently in construction/renovations, made for a not very nice stay. Misleading information regarding the parking lot.

Les

Leisure with Partner

8,0

/10

Reviewed 33 week(s) ago

Expedia Group verified review

We were unaware when booking that property was under construction.

Kiara

Leisure Family

10,0

/10

Reviewed 33 week(s) ago

Expedia Group verified review

Great property, felt really homey

Number of reviews per page

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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