Home Hotel Aurora

Amazing 2 night stay, very friendly and helpful staff, we moved to another property for rest of our stay as there were no rooms with seaview available. The breakfast, cakes for tea, and dinner were delicious. Thank you

Hotel provided breakfast and even dinner for guests, which were unexpected! Definitely recommended as food prices in that area were high. The room was clean and heater was working well.

We had a good stay just before Christmas and the included breakfast afternoon snack and dinner were very convenient when we didn't want to venture out after a long day out. (More on the food in a moment) The room was very comfortable however the shower took a long time to heat up every time (15 minutes!) which was a bit annoying. The room was very peaceful and hotel very conveniently located in town. The food was generally good, however anything off the 'hot buffet' at breakfast and dinner was quite lukewarm even straight after it was brought out. The afternoon snack mentions waffles on the website but we never saw any waffles, just one type of tray-bake cake each day with coffee and hot water set out but no non-dairy milk option, I could only find non dairy milk at breakfast. I overheard some vegan guests really struggling to find anything to eat for their evening meals even dispute a sign saying things can be made for dietary requirements etc. overall the stay was good but I would have preferred the food to be hotter. The receptionist also seemed to disappear quite often with no means of calling for them to come back or sign left out one evening so was waiting around the lobby with several other guests for over 20 minutes one evening when I wanted to ask for an extra pillow.

They don’t clean the room for you each day unless requested in advance. The room was really basic, no fridge which was quite a downer. For the price paid it’s quite disappointing. The breakfast and daily evening meal was quite substantial so that’s good. Overall, the location was great so that saves us a lot of time.

Location: The hotel is conveniently located right in front of Port and provided unmatched views of both Tromsø Bridge and the Lights. It is also at walking distance from city centre and major attractions. One of the highlight is walking around the port late evenings for sighting Auroras on clear sky. Food: Breakfast was amazing with vareity of options suitable for vegetarians, vegan, lactose intolerant and meat lovers. Dinner however had less options for vegetarians and could be improved. Overall an excellent location to stay with your friends or family.

The location is great, with a view of the harbour from the ground floor dining area and the rooftop jacuzzi. They offer complimentary light dinner and fika (afternoon snack, usually cake) on top of the braekfast. Food quality was only ok most of the time, but it was fine. They do charge for the jacuzzi, but the sauna and gym are free. When we checked in we had to wait for 15 minutes because reception was inexplicably empty, but when they were there they were generally helpful. Room was standard for hotels at this range.

Great location, and the light meal that’s included saves a fortune on eating out!

Safe location. Upon arrival they rushed us to dinner (was included) before they shut down the dinner line. After they welcomed us. They also stored our bags while we ate. Room was upgrade. Room included bathtub and shower. Heated bath floor. Kettle for tea and coffee. Hot chocolate would be appreciated. No scheduled house keeping, but available upon request. Bus from the airport drops you off at the hotel and at several locations within walking distance. Shopping all around for blocks. It’s right on the water front and only 5 min walk to the central bus station when many of the tours depart and end. Get the breakfast and dinner option. It was definitely worth it. They also have tea at 3:00 or they call it cake. Over all worth the money for the stay. It’s an expensive town and the included meals were worth it. We always felt safe walking the area. Ice and snow was a different issue. Enjoy your stay.

The staff are all really friendly and helpful, the hotel its self is clean from top to bottom. If I could give it more ratings I would. Can highly recommend staying at the Clarion collection Hotel Aurora. We will be back 😊

Very useful sauna in the property that opens from morning to night

At the downtown area

Property was great! Location was super convenient to all of the fun stuff Tromsø has to offer. Dining, tours, etc. all walking distance. It’s also right on the water with great views of the harbor and across. Only issues were that staff doesn’t answer the phone and rarely was anyone at the front desk. It was kind of odd. But no issues, so no biggie.

Comfortable hotel in an excellent location. Very clean, but tired-looking rooms with furniture showing clear signs of wear. Nice bathroom and shower. Friendly and helpful staff and included half board very pleasant, if not spectacular. Expensive for what it is, but no different to other hotels in Tromso from that perspective.

The location, in the heart of Tromso is perfect. The staff was friendly and helpful. The rooms are a bit worn down and the beds were very soft. Personally I did not like that the rooms are not automatically cleaned and the towels changed every few days. I do not want to think about this on my holiday and ask for service. We liked that breakfast and dinner were included in the price. Dinner is a small buffet, no gourmet food but fine and saves a lot of money.

Stay was great! Arrived too early to check in, but hotel gave us the option to leave our luggage in a secure location if we wanted to explore area around hotel while waiting for room- which is what we did. Check in was easy, room was clean and beds were comfortable. The front desk and information desk were always helpful & friendly during stay. The breakfast was amazing! Plus afternoon cake ANd dinner (which were only had once during stay) were good as well. Didn’t make use of sauna or gym, but the gym was on top floor, overlooking the water, so it would be a nice place to use. All in all, great stay!

Good

Overall, the hotel is quite fine and being conveniently located within walking distance of several attractions in the city town, making it a good choice for those looking to explore the area on foot.

A good hotel in a great location. Great breakfast. Everywhere in Tromsø was walkable from the hotel. The staff were friendly and able to give advice. The room was comfortable. The only thing letting it down snot was the public areas need refurbishing. Otherwise a good hotel and recommended to stay.

We had a great stay at Clarion Aurora. We only knocked off one star. Staff front desk was not aware if local calls would be charged to the room. I was asked to ask the next attendant on the next shift. I would think this would be a question staff should know, and if they dont know, I would think they would find out, not ask me to ask the next person.

Pros: buffet breakfast, buffet dinner, tea/coffee and cake every day. Tea/coffee/water available anytime on the ground floor. Good location. Cons: no kettle in the room, no safe, rooms only cleaned on request, need to take out own rubbish and obtain new towels from reception.