This has got to be the most inconvenient stay I had to pay. With faulty elevators that will close within 3 seconds of opening, to poorly maintained rooms that had drapes that never saw the washing machine since installation. We had to transfer to 3 rooms, after an unacceptable offer. I made the conscious choice to even upgrade and pay for a suite! With no water bottles and no hot water coming from the faucet! A suite they say! And all of this inconvenience, happening at 2:00am in the morning. I work and travel a lot and my stay always demand a peaceful and restful sleep (this is not my first account with app). And because I have to leave early for work (I checked out at 8:00am), I had the most annoying, unsatisfactory, tired stay at his hotel. There is nothing Imperial about this hotel. Do not for the love of travel nor leisure, under any circumstance book yourself in this hell hole. I won't pay even 1 Peso to have a restless night here. I'm sorry but this place is a ripoff.