Arena eSports Hotel @ Orchard

Hotels
8,4
/10

Very Good

60 reviews

What Guests Say About Their Stay

Simone
10,0
/ 10
We could not have been happier with our stay! We had booked a room and opted for the shared bathroom facilities, so for those looking for the rooms with private bathrooms, you'll need to scroll to another review. Our room was clean and had the most comfortable mattress, and a very convenient small sofa and desk for our use. To those who are looking at the shared facilities and are unsure - do not fret! They were clean, well kept, toilets had bidet facilities for those requiring it, shower pressure was fantastic, and complementary shampoo and shower gel is in the shower cubicles, along with a hair dryer by the sinks. The hotel's location on Orchard Rd is brilliant for convenience with public transport and walking. The staff were incredible - to the gentleman who handled our check-in/out, thank you so much! You were so warm and kind to us, I feel terrible to have not gotten your name to be able to give you a personal shout out! To Arena upper management, he was working the 21-22 Nov, is a credit to you and I hope he is acknowledged for his diligence! I believe I am going to become a regular with this chain as my partner & I have had nothing but wonderful stays with them! We had stayed Arena's other premise in Bugis last year (2023), this year we were only staying in Singapore for one night and opted to try their Orchard premises in Cuppage Terrace as it was much closer to where our evening plans were located. We have raved about this chain endlessly to all our friends!
In the Area
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29A Cuppage Road,Level 2, Orchard, Singapore, 229456

Main Facilities

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AC
24-Hour Front Desk
WiFi
note: hotel was previously named Arena eSports at Orchard Arena eSports Hotel @ Orchard is a hotel in a good neighborhood, which is located at Orchard. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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29A Cuppage Road,Level 2, Orchard, Singapore, 229456
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Discover More About Arena eSports Hotel @ Orchard

note: hotel was previously named Arena eSports at Orchard

Location


Arena eSports Hotel @ Orchard is a hotel in a good neighborhood, which is located at Orchard.

About Arena eSports Hotel @ Orchard

For you, travelers who wish to travel comfortably on a budget, Arena eSports Hotel @ Orchard is the perfect place to stay that provides decent facilities as well as great services.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Arena eSports Hotel @ Orchard.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Arena eSports Hotel @ Orchard is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Arena eSports Hotel @ Orchard is the right place to stay.

All facilities in Arena eSports Hotel @ Orchard

Others Arena eSports Hotel @ Orchard
Others

Nearby Facilities

  • Shops
  • ATM/Banking
  • Grocery
  • Supermarket
  • Beauty salon

General

  • Family room
  • AC
  • Non-smoking room

Hotel Services

  • 24-hour Receptionist
  • Luggage storage

Connectivity

  • Free WiFi

Public Facilities

  • WiFi in public area

In-room Facilities

  • Desk

Business Facilities

  • Computer station

Accommodation Policy & General Information in Arena eSports Hotel @ Orchard

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

Deposit

Deposit SGD 100.00 is required upon check-in. The accommodation accepts cash, debit or credit card.
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General Information

Popular Facilities
AC, 24-Hour Front Desk, WiFi
Check-In / Check-Out Time
From 15:00 - Before 11:00
Available rooms at Arena eSports Hotel @ Orchard
46
Number of floors in Arena eSports Hotel @ Orchard
2
Another facilities in Arena eSports Hotel @ Orchard
Shops, ATM/Banking, Grocery, Supermarket, Beauty salon

Frequently asked question in Arena eSports Hotel @ Orchard

What are available facilities at Arena eSports Hotel @ Orchard?
There are top facilites at Arena eSports Hotel @ Orchard such as AC, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Arena eSports Hotel @ Orchard?
The standard check-in time at Arena eSports Hotel @ Orchard is starting from From 15:00 while the latest check-out time is at Before 11:00

More Reviews from Other Guests in Arena eSports Hotel @ Orchard

8,4
Very Good

From 60 reviews

Provided by travelers on
Cleanliness

8,6

Room Comfort

8,5

Meal

8,4

Location

9,2

Service and Facilites

8,3

People often mention about Arena eSports Hotel @ Orchard
All
Distance to City Center (2)
Accessibility (2)
Ambiance (2)
Surroundings (1)
Check-in/out Time (1)
Soundproof (1)
Bedroom (1)
Bathroom (1)
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Traveler Reviews Arena eSports Hotel @ Orchard

Number of reviews per page
20
40
Customer reviews
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CHE M. H.
icon-Business
Business
icon-origin-TRAVELOKA

9,7

/10

Reviewed 2 week(s) ago

Friendly staff. Clean hotel. Ok!
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p***i
icon-origin-TRAVELOKA

5,6

/10

Reviewed 8 week(s) ago

friendly hotel receptionist. no problem. only check in time is too long and check out time is too early. very unfair. for bathroom cleanliness 0, bathroom smells of urine, shower is broken, hair everywhere, main bathroom door is always open? don't know what the reason is. tissue trash everywhere. when asking for room cleaning, only tidied up and changed towels? not even swept. sheets not changed (if not mentioned) even though stayed there for 5 days 4 nights. room lighting is also bad, the lights are yellow and dark. no windows. room soundproofing is also 0, the front area of this hotel has many bars and honestly from 8 pm - 6 am the noise is incredible and disturbs rest time. the hotel should add something to make the room more soundproof.
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1 people find it helpful

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Bon N.
icon-Staycation
Staycation
icon-origin-TRAVELOKA

9,4

/10

Reviewed 12 week(s) ago

arena e sport hotel orchard strategic location, from changi i got off at somerset walk 5 minutes to the hotel, very easy to reach friendly staff with separate bathroom, it is recommended to take a shower in the morning for comfort very interesting, will come back again if i go to singapore
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1 people find it helpful

Wiji D. S.
icon-Transit
Transit
icon-origin-TRAVELOKA

9,1

/10

Reviewed 21 week(s) ago

The hotel staff are very friendly and helpful during check-in. The room is clean and comfortable, no noise from outside, unfortunately the lighting is not bright enough. Large & clean towels are provided. The bathroom is clean and complete with a shower with water heater, soap, shampoo, hair dryer, etc. The kitchen & dining room are clean, there is a microwave, electric kettle & drinking water is provided. What we really like is the very strategic location, attached to Cuppage Plaza, close to Orchard Central, MRT station, bus stop, Lucky Plaza and of course close to uncle's ice cream 🤗😍. Although located on the 2nd floor, it was not a problem for us at the moment because we only brought cabin luggage, besides the stairs are not high and the stairs are wide. Unfortunately, there are many non-halal restaurants around, we have to actively ask whether they are halal or not because they don't want information even though they know we all wear hijab. Alhamdulillah found a halal restaurant near the hotel ±100 meters, open until night maybe 24 hours, just cut through the road through Cuppage Plaza, the owner is an Indian who is very kind and friendly, we can choose a menu with prices that can be adjusted (cheap) What is certain is that our family (me, husband & 3 children) are very satisfied staying there even though it was only for one night. Next time if I go to Spore I want to stay there again. But please don't make the price too expensive. Hehee🙏😄.
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8 people find it helpful

N***N
icon-origin-TRAVELOKA

8,5

/10

Reviewed 23 week(s) ago

Accommodation in the city center, inexpensive, acceptable price
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4 people find it helpful

A***l
icon-Leisure
Leisure
icon-origin-TRAVELOKA

8,3

/10

Reviewed 29 week(s) ago

The location are great, so close to MRT and shopping places, the room was clean but was a bit humid, the bathroom also clean but smells funny.

4 people find it helpful

c***s
icon-origin-TRAVELOKA

5,4

/10

Reviewed 33 week(s) ago

I don't recommend here. The room is dirty, the floor is not cleaned and smells bad. The bathroom is very dirty, the smell is unhealthy. It's noisy at night. Expensive for a room like that.
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10 people find it helpful

Angelina
icon-Staycation
Staycation
icon-origin-TRAVELOKA

10,0

/10

Reviewed 37 week(s) ago

Surprisingly cozy and comfortable. Strategic place and the staff super friendly.

3 people find it helpful

I***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA

9,4

/10

Reviewed 37 week(s) ago

Staff very helpful and polite. Great location. Near bus stastion, near Donki, near MRT.

1 people find it helpful

Guest
icon-origin-TRAVELOKA

8,5

/10

Reviewed 39 week(s) ago

Overall good. Very strategic location. Service full of smiles. Highly recommended. You can try it.
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4 people find it helpful

H***y
icon-origin-TRAVELOKA

10,0

/10

Reviewed 41 week(s) ago

For classes in Singapore, the price and comfort are quite recommended.
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1 people find it helpful

Marsella J. T.
icon-Leisure
Leisure
icon-origin-TRAVELOKA

9,4

/10

Reviewed 43 week(s) ago

The location is close to walking to Orchard Road, bus station and MRT station. The hotel is clean, the toilets are clean, the pantry is also clean. The staff are friendly. You can even leave your suitcase too. Thank you 🙏🏻🥰.
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5 people find it helpful

Rafif P.
icon-Leisure
Leisure
icon-origin-TRAVELOKA

9,4

/10

Reviewed 43 week(s) ago

The room is so clean, the place is near from every essential store. Cozy place.

5 people find it helpful

a***n
icon-origin-TRAVELOKA

8,8

/10

Reviewed 44 week(s) ago

A decent hotel for an overnight sleep, clean share bathroom. Value for money for those just looking a place to sleep & hangout the whole day out.

2 people find it helpful

D***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA

6,3

/10

Reviewed 46 week(s) ago

Toilets need to be cleaned periodically, for example every 1 hour.
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3 people find it helpful

Herawati
icon-Staycation
Staycation
icon-origin-TRAVELOKA

9,1

/10

Reviewed 49 week(s) ago

The hotel is still new and fragrant. The location of the hotel is also close to the Sommerset MRT station, the most walking distance is about 300m. It is also close to the shopping center. Under the hotel there is a cafe or bar where foreigners hang out. The receptionist is also friendly. We ordered a family room for 6 people. The room is big, there is a sofa, chairs and a work desk. Although the bathroom is shared, it is clean and quite a lot. There is also a shared kitchen. There is a microwave for heating. Anyway, this hotel is recommended for those of you who want to go out with friends or family. Anyway, I will stay here again if I go to Singapore. Thank you Arena esport hotel 👏🏻
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2 people find it helpful

K***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA

10,0

/10

Reviewed 53 week(s) ago

Omg love this hotel! I spent 2 nights here for holiday trip w my family (with toddler) and this hotel was exellent. The staff was very friendly and helpful especially the receptionist (he always smile and greet us🤩). The rooms have been very comfortable and the bathroom beyond my expectation was very clean! The bathroom has bidet (its a must). Would be my first choice hotel when we visit sg!🤩👍🏻
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3 people find it helpful

Y***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA

9,4

/10

Reviewed 54 week(s) ago

Hotel sangat strategis. Kemana-mana sangat dekat. MRT pun dekat. Saat cek in tidak ada masalah sama sekali. Staff sangat ramah. Hotel dapat tempat tidur di atas tapi sangat nyaman cuma sangat bahaya buat anak-anak karena pembatas tiang sangat pendek. Harus di awasi orang tua. Kamar mandi walau sharing tapi sangat bersih. Next bakal balik lagi. Terima kasih.
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4 people find it helpful

Ami Y. D.
icon-origin-TRAVELOKA

8,5

/10

Reviewed 62 week(s) ago

The place was clean and the customer service was top notch.

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Mohammad Y. A. S.
icon-origin-TRAVELOKA

6,2

/10

Reviewed 73 week(s) ago

I was checking out around 6 am in the morning, called through number shown on the desk asking for my 100 SGD deposit. The girl responded “If it ' s by credit card you may leave,”. I thought everything ' s okay, but as I arrived in Jakarta, Indonesia my credit card was billed! How can it be, she said it was okay and nothing happen on the room. This is f*%&@ and scam! Don't stay on this place, if apps has score minus 5 the I'd given it. You can't tolerate such a scam.
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14 people find it helpful

Accommodation's Reply
24 Dec 2023
Dear Guest, please kindly check with your bank. We only pre-authorized on the credit card and did not charge on your card. Unless you are using a debit card and the refund will take a longer process from the bank. Thank you.
Number of reviews per page
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