Orchard Hotel Singapore

Sustainable Hotel
8,5
/10

Very Good

3.471 reviews

What Guests Say About Their Stay

Surroundings (21)
Bedroom (21)
Distance To City Center (20)
Staff Friendliness (18)
Yenni W.
10,0
/ 10
Had a great stay at Orchard Hotel. We're upgraded to premier room that comes worh bath tub amd king size bed that can fit all three of us. The breakfast buffet is surprisingly varied and when we came at about 8am there were not many guests and the spread is plenty. If you're driving they will give complimentary parking as well. 👍🏼
Foo M. Y.
10,0
/ 10
We had really a great stay! Check in was fast! No deposit required. Beautiful lobby! Got a free upgrade to family room that come with a tent that my daughter love it so much! Extra bed for her to z too. The king bed is so big. They even send in anniversary card wishes and cakes for us! Staff are all so friendly and helpful. Breakfast spread is good too. Really enjoyed our stay and we will be back for sure! Thanks for everything!
Nurul
9,4
/ 10
Booked for my husband's belated birthday celebration. Got the early check in and late check out. No deposit required. Staffs are all very nice and helpful. We also received a complimentary chocolate cake slices with a birthday card from hotel. The pool is really big but no kiddy pool so families with kids please supervise your kids. 10-15mins walk from orchard MRT. Room is clean and spacious. Will come back in the future.
Angeline
8,5
/ 10
Nice stay at Orchard Hotel. Newly renovated room with safe, ironing board, hair dryer, kettle, bath robe, room slipper provided. Also equipped with toiletries, bottles of mineral water, coffee & tea sachets.
Koh L. Y.
9,7
/ 10
Stay was good, staff are all friendly and polite and that includes the housekeeping lady whom we simply walked past. Left a note on my booking reservation about my partner's birthday, and the front desk officer (Dominic) made sure to send 2 slices of cake along with a birthday card via room service! That meant that they had to make sure we are in the room before they sent the cake up, which is really thoughtful. Food at the orchard cafe is really good, plus sweet deal of 20% for in house guests. Overall, stay was pleasant especially with early check in and late check out! Will definitely visit again!
In the Area
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442 Orchard Road, Orchard, Singapore, 238879

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Staying at Orchard Hotel Singapore is a good choice when you are visiting Orchard. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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442 Orchard Road, Orchard, Singapore, 238879
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About Orchard Hotel Singapore

Orchard Hotel Singapore is a luxurious haven nestled in the heart of Singapore's vibrant Orchard Road, a bustling shopping and entertainment district. This hotel is not just a place to stay; it’s an experience that combines comfort, elegance, and convenience. With its modern architecture and sophisticated interiors, Orchard Hotel Singapore offers a perfect blend of contemporary design and traditional hospitality. The hotel features over 650 well-appointed rooms and suites, each designed to provide guests with a restful retreat after a day of exploring the city.

One of the standout features of Orchard Hotel Singapore is its commitment to exceptional service. The staff is known for their warm hospitality, ensuring that every guest feels welcomed and valued. Whether you’re checking in, dining at one of the hotel’s exquisite restaurants, or seeking assistance with your travel plans, the attentive staff is always ready to help.

In addition to its luxurious accommodations, Orchard Hotel Singapore boasts a range of facilities that cater to both leisure and business travelers. The hotel features a stunning outdoor swimming pool, a well-equipped fitness center, and a relaxing spa, making it easy for guests to unwind and rejuvenate. For business travelers, the hotel offers extensive meeting and event spaces, equipped with the latest technology to ensure successful gatherings.

Dining at Orchard Hotel Singapore is a culinary delight. The hotel is home to several dining options, including the award-winning Hua Ting Restaurant, which serves authentic Cantonese cuisine. Guests can also enjoy a variety of international dishes at the Orchard Café, where a sumptuous buffet awaits. With such diverse dining options, there’s something to satisfy every palate.

Location is key when it comes to choosing a hotel, and Orchard Hotel Singapore does not disappoint. Situated just steps away from Orchard Road, guests have easy access to a plethora of shopping malls, restaurants, and entertainment options. The hotel is also conveniently located near public transportation, making it easy to explore other parts of Singapore.

Why You Should Stay at Orchard Hotel Singapore

Staying at Orchard Hotel Singapore means immersing yourself in luxury and convenience. The hotel’s prime location allows you to explore the best of Singapore right at your doorstep. Whether you’re in town for shopping, dining, or sightseeing, you’ll find everything you need within walking distance. The hotel’s exceptional service and top-notch facilities ensure that your stay is comfortable and memorable.

Best Time to Stay at Orchard Hotel Singapore

The best time to visit Orchard Hotel Singapore is during the dry season, which typically runs from February to April. During these months, the weather is pleasant, making it ideal for outdoor activities and sightseeing. Additionally, the hotel often offers special promotions and packages during this period, allowing you to enjoy luxury accommodations at a more affordable price.

Transportation and Accessibility

Access to the Airport

Orchard Hotel Singapore is conveniently located approximately 25 kilometers from Changi Airport, one of the world’s best airports. The hotel offers various transportation options for guests arriving from the airport. You can take a taxi, which typically takes around 25-30 minutes, or opt for the airport shuttle service that provides a comfortable and hassle-free ride. For those who prefer public transport, the MRT (Mass Rapid Transit) system is also a viable option, with connections available from the airport to Orchard Road.

Public Transportation

Getting around Singapore from Orchard Hotel is a breeze, thanks to the extensive public transportation network. The hotel is located near the Orchard MRT station, which is just a short walk away. This station connects you to various parts of the city, including popular attractions like Marina Bay Sands, Sentosa Island, and the Central Business District. Buses are also readily available, providing an alternative way to explore the city. With such easy access to public transport, you can navigate Singapore with ease and convenience.

Unique Facilities at Orchard Hotel Singapore

1. Outdoor Swimming Pool

The outdoor swimming pool at Orchard Hotel Singapore is a serene oasis amidst the bustling city. Surrounded by lush greenery, it’s the perfect spot to relax and unwind after a day of exploring. Guests can enjoy a refreshing dip or lounge by the poolside with a good book.

2. Fitness Center

For fitness enthusiasts, the hotel’s well-equipped fitness center offers a range of modern exercise equipment. Whether you prefer cardio workouts or strength training, you’ll find everything you need to maintain your fitness routine during your stay.

3. Spa Services

The hotel’s spa provides a tranquil escape where guests can indulge in a variety of treatments designed to rejuvenate the body and mind. From massages to facials, the skilled therapists ensure a relaxing experience that leaves you feeling refreshed.

Nearby Attractions at Orchard Hotel Singapore

1. Orchard Road

Orchard Road is Singapore’s premier shopping destination, located just a stone’s throw away from the hotel. This iconic street is lined with shopping malls, boutiques, and department stores, offering everything from luxury brands to local souvenirs. With over 2.2 kilometers of retail therapy, you can easily spend an entire day exploring the shops and enjoying the vibrant atmosphere. Estimated distance: 0.5 km.

2. Singapore Botanic Gardens

A UNESCO World Heritage Site, the Singapore Botanic Gardens is a lush green oasis that showcases the beauty of nature. Just a short distance from Orchard Hotel, this expansive garden features a stunning collection of orchids, tropical plants, and serene lakes. It’s the perfect place for a leisurely stroll or a picnic amidst nature. Estimated distance: 1.5 km.

3. ION Orchard

ION Orchard is a premier shopping mall that offers a mix of luxury brands and high-street fashion. Located right on Orchard Road, this mall features an impressive architectural design and a variety of dining options. Don’t forget to visit the observation deck on the 55th floor for breathtaking views of the city skyline. Estimated distance: 0.3 km.

4. National Museum of Singapore

The National Museum of Singapore is the oldest museum in the country, showcasing the rich history and culture of Singapore. With engaging exhibitions and interactive displays, it’s a great place to learn about the nation’s heritage. The museum is easily accessible from Orchard Hotel, making it a must-visit attraction. Estimated distance: 2.5 km.

5. Clarke Quay

Clarke Quay is a vibrant riverside quay known for its lively nightlife and dining scene. With a variety of restaurants, bars, and clubs, it’s the perfect place to unwind after a day of sightseeing. Enjoy a scenic boat ride along the Singapore River or simply soak in the lively atmosphere. Estimated distance: 3.5 km.

6. Marina Bay Sands

Marina Bay Sands is an iconic landmark that features a stunning hotel, a casino, and a shopping mall. The SkyPark offers panoramic views of the city, and the infinity pool is a must-see for guests. You can also catch the spectacular light and water show at night. Estimated distance: 4.5 km.

7. Gardens by the Bay

Gardens by the Bay is a futuristic garden featuring the famous Supertree Grove and the Cloud Forest. This attraction is perfect for nature lovers and offers a unique blend of technology and horticulture. The gardens are beautifully lit at night, creating a magical atmosphere. Estimated distance: 5 km.

8. Sentosa Island

Sentosa Island is a popular resort destination that offers a range of attractions, including Universal Studios Singapore, S.E.A. Aquarium, and beautiful beaches. It’s a great place for families and thrill-seekers alike. You can easily reach Sentosa Island via public transport or taxi. Estimated distance: 8 km.

9. Chinatown

Chinatown is a vibrant neighborhood that showcases Singapore’s rich cultural heritage. Explore the bustling streets filled with shops, restaurants, and markets. Don’t miss the Buddha Tooth Relic Temple and the Chinatown Heritage Centre for a glimpse into the past. Estimated distance: 3 km.

10. Little India

Little India is a colorful district that offers a unique cultural experience. From the vibrant shops to the aromatic food stalls, it’s a feast for the senses. Visit the Sri Veeramakaliamman Temple and enjoy authentic Indian cuisine at one of the many restaurants. Estimated distance: 3.5 km.

Tips and Tricks for Staying at Orchard Hotel Singapore

Tips During Your Stay

To make the most of your stay at Orchard Hotel Singapore, consider these tips: always check for special promotions or packages that the hotel may offer, as they can provide great value. Don’t hesitate to ask the staff for recommendations on local attractions and dining options; they are knowledgeable and eager to help. Lastly, take advantage of the hotel’s concierge services to book tours or transportation, ensuring a seamless experience.

Tips for Enjoying Hotel Facilities

When it comes to enjoying the hotel’s facilities, be sure to explore the spa services for a relaxing treatment. If you’re a fitness enthusiast, try to schedule your workouts during off-peak hours to enjoy the gym without the crowd. Also, don’t miss out on the dining options; make reservations at the Hua Ting Restaurant for an unforgettable culinary experience.

Why Book Orchard Hotel Singapore on Traveloka

Extensive Accommodation Options

When you book Orchard Hotel Singapore on Traveloka, you gain access to a wide range of accommodation options. Whether you’re looking for a luxurious suite or a cozy room, Traveloka has you covered. The platform allows you to compare prices and find the best deals, ensuring you get the most value for your money.

Easy and Flexible Payment Options

Traveloka offers easy and flexible payment options, including the Pay at Hotel feature, which allows you to reserve your room without upfront payment. This is perfect for travelers who prefer to pay upon arrival. Additionally, the PayLater option lets you secure your booking now and pay later, providing added convenience.

Customer Loyalty Program

By booking through Traveloka, you can join their customer loyalty program, which rewards you with amazing benefits and special perks. As you book more, you can elevate your Traveloka Priority level, unlocking exclusive discounts and offers that enhance your travel experience.

Real Guest Reviews

Traveloka features millions of verified reviews from guests who have stayed at Orchard Hotel Singapore. These reviews provide valuable insights into the hotel’s services and facilities, helping you make an informed decision before booking. You can trust the experiences of fellow travelers to guide your choice.

With all these advantages, there’s no reason not to choose Orchard Hotel Singapore for your next stay in Singapore. Booking hotel now via Traveloka and enjoy an unforgettable holiday experience!

All facilities in Orchard Hotel Singapore

Bar, Cafe and Lounge Orchard Hotel Singapore
Bar, Cafe and Lounge
Functional Hall Orchard Hotel Singapore
Functional Hall
Lobby Orchard Hotel Singapore
Lobby
Exterior Orchard Hotel Singapore
Exterior
Bedroom Orchard Hotel Singapore
Bedroom

Food and Drinks

  • Restaurant with AC
  • A la carte dinner
  • A la carte lunch
  • Bar
  • Breakfast
  • Buffet breakfast
  • Breakfast (surcharge)
  • Buffet dinner
  • Buffet lunch
  • Cafe
  • Continental breakfast
  • Dining area
  • Poolside bar
  • Set menu dinner
  • Set menu lunch
  • Snacks
  • Snack bar
  • Vegetarian meal

Hotel Services

  • Bellhop
  • Concierge
  • Money changer
  • Early Check-in
  • Express check-out
  • 24-hour Receptionist
  • 24-hour security
  • Late Check-out
  • Laundry service
  • Luggage storage
  • Mobile
  • Multilingual staff
  • Newspaper
  • Porter
  • Tours
  • Wedding service

Public Facilities

  • Parking
  • Coffee shop
  • Early check-in
  • Elevator
  • 24-hour room service
  • Late check-out
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Transportation

  • Area shuttle
  • Area shuttle with surcharge
  • Bicycle rental
  • Parking with surcharge
  • Car rental
  • Garage
  • Limo or town car service
  • Secure parking
  • Shopping center shuttle
  • Valet parking
  • Valet parking (surcharge)

In-room Facilities

  • Bathrobe
  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Refrigerator
  • Separate shower and tub
  • Shower
  • TV

General

  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Family room
  • Non-smoking room
  • Swimming pool
  • Smoke-free

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

Business Facilities

  • Business center
  • Business facilities
  • Computer station
  • Conference room
  • Meeting facilities
  • Photocopier
  • Projector

Accessibilty

  • Accessible bathroom
  • Accessible parking
  • Disabled access friendly
  • Wheelchair accessible

Connectivity

  • Internet point
  • LAN Internet
  • LAN Internet (surcharge)
  • Free WiFi

Things to Do

  • Fitness center
  • Outdoor pool

Sports and Recreations

  • Fitness center

Kids and Pets

  • Highchairs

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Orchard Hotel Singapore

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00

Extra Breakfast

Accommodation charges SGD 44.73/guest for extra breakfast.

Breakfast

Breakfast at the accommodation will be provided from 06:30 - 10:00.

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - Before 11:00
Breakfast Availability
Yes, some room provide breakfast
Available rooms at Orchard Hotel Singapore
656
Number of floors in Orchard Hotel Singapore
18
Another facilities in Orchard Hotel Singapore
Restaurant with AC, A la carte dinner, A la carte lunch, Bar, Breakfast

Frequently asked question in Orchard Hotel Singapore

What are available facilities at Orchard Hotel Singapore?
There are top facilites at Orchard Hotel Singapore such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Orchard Hotel Singapore?
The standard check-in time at Orchard Hotel Singapore is starting from From 15:00 while the latest check-out time is at Before 11:00
Does Orchard Hotel Singapore provide breakfast?
Yes, Orchard Hotel Singapore provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Orchard Hotel Singapore

Traveloka (3.471)

Other sources (930)

8,5
Very Good

From 3.471 reviews

Provided by travelers on
Cleanliness

8,8

Room Comfort

8,7

Meal

8,3

Location

8,6

Service and Facilites

8,6

People often mention about Orchard Hotel Singapore
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Surroundings (16)
Staff Friendliness (16)
Distance to City Center (14)
Room Space (14)
Bedroom (14)
Bathroom (14)
Hotel Area (14)
Family Friendly (12)
Accessibility (11)
Check-in/out Time (11)
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Traveler Reviews Orchard Hotel Singapore

Number of reviews per page
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Customer reviews
I***i
icon-Medical
Medical
icon-origin-TRAVELOKA

10,0

/10

Reviewed 2 week(s) ago

Good location near orchard, food places nearby
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Accommodation's Reply
09 Apr 2025
Dear Guest, Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. It is indeed our pleasure that you liked our location and services. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon. Best Regards, Pearlyn Koh Assistant Rooms Division Manager
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Livia S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA

9,1

/10

Reviewed 3 week(s) ago

The hotel location is good with good surrounding. The distance to Orchard MRT station is quite far, walking 15-20 minutes, but very close to the bus stop. To Changi Airport, you can take bus number 36 for only 2 dollars. Clean hotel, friendly staff, room with comfortable space, can express check out. Thank you Orchard Hotel, see you again!
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Accommodation's Reply
09 Apr 2025
Dear Livia, Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We are incredibly pleased to hear that you have enjoyed your stay. It is indeed our pleasure that you liked our location and services. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon. Best Regards, Pearlyn Koh Assistant Rooms Division Manager
L***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA

5,4

/10

Reviewed 5 week(s) ago

The staff was not friendly at check in.
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Accommodation's Reply
09 Apr 2025
Dear L***a, Thank you for sharing your feedback with us. I am sorry to hear that your recent stay at Orchard Hotel Singapore was not up to our usual standards. We take great pride in providing exceptional guest experiences, and I apologize that we fell short this time. Rest assured that I will share your feedback with the appropriate teams to improve our services and better understand our guests' needs. We hope to have the opportunity to welcome you back in the near future and provide you with a more successful stay. Thank you for taking the time to share your valuable feedback. Best Regards, Pearlyn Koh Assistant Rooms Division Manager
H***a
icon-Medical
Medical
icon-origin-TRAVELOKA

8,2

/10

Reviewed 5 week(s) ago

Good hospitality, clean room, nice location.

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Accommodation's Reply
24 Mar 2025
Dear H***a, Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We are incredibly pleased to hear that you have enjoyed your stay. It is indeed our pleasure that you liked our facilities and services. This is a mark of recognition for our team's dedication to diligently meet our guest's expectations. We look forward to welcoming you again here in the near future! Best Regards, Pearlyn Koh Assistant Rooms Division Manager
I***I
icon-Leisure
Leisure
icon-origin-TRAVELOKA

8,5

/10

Reviewed 7 week(s) ago

The hotel staff is very helpful if we need anything. The distance to Orchard Road is quite far if you walk, about 500 meters but there is a bus stop nearby, so you can take the bus if you don't feel like walking.
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Accommodation's Reply
19 Mar 2025
Dear I***I, Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We are incredibly pleased to hear that you have enjoyed your stay. It is indeed our pleasure that you liked our facilities and services. This is a mark of recognition for our team's dedication to diligently meet our guest's expectations. We look forward to welcoming you again here in the near future! Best Regards, Pearlyn Koh Assistant Rooms Division Manager
v***s
icon-Leisure
Leisure
icon-origin-TRAVELOKA

10,0

/10

Reviewed 8 week(s) ago

The hotel atmosphere is comfortable. The hotel staff is friendly.
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1 people find it helpful

Accommodation's Reply
02 Mar 2025
Thank you for the positive review with your recent stay at the Orchard Hotel Singapore. We are incredibly pleased to hear that you have enjoyed your stay. It is indeed our pleasure that you liked our facilities and services. This is a mark of recognition for our team's dedication to diligently meet our guest's expectations. We look forward to welcoming you again here in the near future! Best Regards, Pearlyn Koh Assistant Rooms Division Manager
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vinsensius r. s.
icon-Leisure
Leisure
icon-origin-TRAVELOKA

10,0

/10

Reviewed 10 week(s) ago

The location is strategic. There is a bus stop in front. It's easy to go anywhere.
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Accommodation's Reply
21 Feb 2025
Dear Visensius, Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon. Best Regards, Pearlyn Koh Assistant Rooms Division Manager
Y***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA

9,7

/10

Reviewed 10 week(s) ago

When checking in, we were directed to check in independently using a machine, but it turned out that we couldn't, so we had to check in manually. We checked in during the Chinese New Year celebration yesterday, and we were given a gift of 2 oranges in a cute bag. The room was clean and spacious, but unfortunately we didn't have time to explore the rooftop.
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1 people find it helpful

Accommodation's Reply
21 Feb 2025
Dear Guest, Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon. Best Regards, Pearlyn Koh Assistant Rooms Division Manager
A***a
icon-origin-TRAVELOKA

7,9

/10

Reviewed 11 week(s) ago

friendly staff during our stay the AC problem has been fixed but it doesn't work anymore, so I'm too lazy to call a technician, drinking water is not available, it seems like you have to take tap water and then boil it using the available tools, the room is cramped, stuffy smells of cigarettes even though we don't smoke, luckily the friendly staff still helped us, it should have been 3 nights but after only 2 nights we immediately checked out because we couldn't stand the smell of cigarettes and the stuffiness
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Accommodation's Reply
21 Feb 2025
Dear Guest, Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon. Best Regards, Pearlyn Koh Assistant Rooms Division Manager
Harty P.
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Leisure
icon-origin-TRAVELOKA

8,5

/10

Reviewed 11 week(s) ago

It was very nice to be given chocolates and a happy honeymoon greeting but forgot to take a photo. The room was clean even though it was not spacious, but still enough for two people. And on the second night in the middle of the night there was an alarm sound, everyone was shocked but it turned out to be a false alarm, and the next day we were given fruits as a sign of apology from the hotel, and on the last day we were allowed to check out late until 12.30 noon. Thank you Orchad hotel, if I go to Singapore again I will stay here.
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2 people find it helpful

Accommodation's Reply
16 Feb 2025
Dear Harty, Dear Netty, We want to express our gratitude for the wonderful review you gave us after staying at Orchard Hotel Singapore. It's an honor to have you on your very special occasion, your honeymoon. And we want to congratulate both of you. We take pride in providing exceptional care and comfort to our guests, and we appreciate the opportunity to be a part of your Singapore experience. We're looking forward to welcoming you back again soon. Best Regards, Pearlyn Koh Assistant Room Division Manager
Aditia P.
icon-Leisure
Leisure
icon-origin-TRAVELOKA

10,0

/10

Reviewed 11 week(s) ago

Best hotel in orchard singapore

1 people find it helpful

Accommodation's Reply
09 Feb 2025
Dear Aditia, Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We are incredibly pleased to hear that you have enjoyed your stay. We take pride in providing exceptional care and comfort to our guests, and we appreciate the opportunity to be a part of your Singapore experience. We're looking forward to welcoming you back again soon. Best Regards, Pearlyn Koh Assistant Rooms Division Manager
Nanang h.
icon-origin-TRAVELOKA

8,5

/10

Reviewed 12 week(s) ago

Great location, near bus stop. Clean hotel.

1 people find it helpful

Accommodation's Reply
05 Feb 2025
Dear Nanang, Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon. Best Regards, Pearlyn Koh Assistant Rooms Division Manager
L***a
icon-Business
Business
icon-origin-TRAVELOKA

9,4

/10

Reviewed 12 week(s) ago

I got a room with 1 large bed, I originally ordered twins because it was the cheapest. Thank you
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Accommodation's Reply
05 Feb 2025
Dear L***a, Thank you for sharing your feedback with us. I am sorry to hear that your recent stay at Orchard Hotel Singapore was not up to our usual standards. We take great pride in providing exceptional guest experiences, and I apologize that we fell short this time. We hope to have the opportunity to welcome you back in the near future and provide you with a more successful stay. Thank you for taking the time to share your valuable feedback. Best Regards, Pearlyn Koh Assistant Room Division Manager
T***g
icon-origin-TRAVELOKA

5,0

/10

Reviewed 12 week(s) ago

Worst hotel experience ever everything is dirty, there is no water or anything in the room, bed sheet is dirty, bathtub is dirty, disgusting, avoid at all cost this is not a 5 star hotel

1 people find it helpful

Accommodation's Reply
09 Feb 2025
Dear T**g, Thank you for taking the time to share your feedback about your recent stay at our hotel. We sincerely apologize for any inconvenience or disappointment you experienced during your visit. We take all guest reviews seriously, and we appreciate your honesty in bringing these issues to our attention. We understand that your experience fell short of your expectations, and we truly regret any inconvenience caused. We would like to assure you that your concerns have been noted and shared with the relevant departments for immediate attention and improvement. We are committed to providing exceptional service and a comfortable stay for all our guests, and we deeply apologize for any lapse in meeting those standards. We value your patronage and hope to have the opportunity to provide you with a better experience in the future. Best Regards, Pearlyn Koh Assistant Rooms Division Manager
Joike
icon-Leisure
Leisure
icon-origin-TRAVELOKA

10,0

/10

Reviewed 12 week(s) ago

All staff friendly and good explain/guide tourism

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Accommodation's Reply
05 Feb 2025
Dear Joike, Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon. Best Regards, Pearlyn Koh Assistant Rooms Division Manager
A***g
icon-Leisure
Leisure
icon-origin-TRAVELOKA

9,1

/10

Reviewed 12 week(s) ago

Check-in was a bit slow, but staff's friendliness, helpfulness and attitude made up for the time. The room I stayed in was exceptionally clean. Location-wise, it's quite a walk to the nearest MRT station (1KM/10mins walk), but there's a bus station just around the corner.

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Accommodation's Reply
05 Feb 2025
Dear A***g, Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon. Best Regards, Pearlyn Koh Assistant Rooms Division Manager
A***h
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10,0

/10

Reviewed 14 week(s) ago

Very nice hotel & not far from everywhere
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Accommodation's Reply
05 Feb 2025
Dear A***h, Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon. Best Regards, Pearlyn Koh Assistant Rooms Division Manager
A***p
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Business
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7,8

/10

Reviewed 14 week(s) ago

A bit far from MRT. Receptionist is not friendly, not recommended for long term stay
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Accommodation's Reply
05 Feb 2025
Dear A***p, Thank you for sharing your feedback with us. I am sorry to hear that your recent stay at Orchard Hotel Singapore was not up to our usual standards. We take great pride in providing exceptional guest experiences, and I apologize that we fell short this time. We hope to have the opportunity to welcome you back in the near future and provide you with a more successful stay. Thank you for taking the time to share your valuable feedback. Best Regards, Pearlyn Koh Assistant Room Division Manager
Putri S. H.
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9,4

/10

Reviewed 14 week(s) ago

My go-to hotel every time I visit Singapore since I was a kid. In terms of location, price, and room size, it's great—especially considering the area. However, the check-in and check-out process always takes a long time. That said, the bellboys and cleaners are always helpful and friendly.

2 people find it helpful

Accommodation's Reply
05 Feb 2025
Dear Putri, We want to express our gratitude for the wonderful review you gave us after staying at Orchard Hotel Singapore. It's an honor that you have made our hotel your "home away from home" while in Singapore, and we're thrilled that your family had a comfortable and enjoyable stay, just like your previous visits. We take pride in providing exceptional care and comfort to our guests, and we appreciate the opportunity to be a part of your Singapore experience. We're looking forward to welcoming you back again soon. Best Regards, Pearlyn Koh Assistant Rooms Division Manager
S***y
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Leisure
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10,0

/10

Reviewed 15 week(s) ago

Luxury place with a very comfortable place to go specially with family

1 people find it helpful

Accommodation's Reply
05 Feb 2025
Dear S***y, We want to express our gratitude for the wonderful review you gave us after staying at Orchard Hotel Singapore. It's an honor that you have made our hotel your "home away from home" while in Singapore, and we're thrilled that your family had a comfortable and enjoyable stay. We take pride in providing exceptional care and comfort to our guests, and we appreciate the opportunity to be a part of your Singapore experience. We're looking forward to welcoming you back again soon. Best Regards, Pearlyn Koh Assistant Rooms Division Manager
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Exterior 4 Orchard Hotel Singapore

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