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Pan Pacific Serviced Suites Beach Road
Apartments
Sustainable Hotel
8,3
/10
Very Good
635 reviews
What Guests Say About Their Stay
Bryan K. W. E.
9,7
/ 10
Room was prepared by the time I reached (around 2pm). Deposited $100 cash (can use credit card too) with reception as hotel policy. Loved the room, which came with bathtub as well! Room was clean and had no issues with it. Living Room had a Sound bar which can connect to Bluetooth to play music, while both TVs had cable TV (no connection to Netflix). Loved the gigantic fridge and the complimentary coffee capsules and coffee machine:-) I must mention that there are so many wall plugs everywhere, don't have to worry about not having enough slots for your devices! Bedroom TV suddenly wasn't working at night (around 12.30am) but called reception and technician swiftly changed the TV (took about 15 minutes). For the rooftop pool, required to book slot during check-in. Need to go to lobby to collect keycard at the start of slot and return at the end of slot. Towels can be found on the left of lifts. View from rooftop pool was beautiful (and I think night view would be even better!) Location of hotel was good. Right downstairs there was 7-11 in case you want some late night snacks/drinks. Right across the road is Haji Lane, where you can visit some beautiful cafes. Many places to explore around the hotel. Believe Suntec City is also about 10-15min walking distance from hotel. Great stay overall and would love to come back again! Will constantly be looking out for sales/promos!
Nadiah S.
9,4
/ 10
Love the big Room, the Customer Service the amenities and the area. All are perfect. Very satisfied. Only thing that can be improved is the cleanliness of the toilet when we checked in, Found few strands of hair on the floor and in the bath tub. Hope that the cleaner can be vary thorough when cleaning the room for the next guest.
Telagaletchmi K.
9,4
/ 10
Beautiful stay with a beautiful view! Lots of flexibility in making your own meals with the kitchenette available, very helpful during this phase 2 heightened alert period. Thank you for making our stay a memorable one.
Keong S. G.
9,1
/ 10
Was an amazing stay and only had some issues with cooking there cause some of the stuff they had wasn't working like the smoke suction for the induction cooker and the Nespresso machine
Nurul A.
9,3
/ 10
The room is spacious and clean. Nearby to eateries. The pool has a very limited slot hence must book early. The staff is welcoming and friendly. Definitely a good place to stay
In the Area
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7500B Beach Road, Bugis, Singapore, 199592
Main Facilities
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AC
Swimming Pool
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
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Available Room Types in Pan Pacific Serviced Suites Beach Road
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What's around Pan Pacific Serviced Suites Beach Road
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7500B Beach Road, Bugis, Singapore, 199592
Discover More About Pan Pacific Serviced Suites Beach Road
note: apartment was previously named Pan Pacific Serviced Suites Beach Road, Singapore
Location
Staying at Pan Pacific Serviced Suites Beach Road is a good choice when you are visiting Bugis.
About Pan Pacific Serviced Suites Beach Road
From business event to corporate gathering, Pan Pacific Serviced Suites Beach Road provides complete services and facilities that you and your colleagues need.
Have fun with various entertaining facilities for you and the whole family at Pan Pacific Serviced Suites Beach Road, a wonderful accommodation for your family holiday.
If you plan to have a long-term stay, staying at Pan Pacific Serviced Suites Beach Road is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.
The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.
The apartment’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Pan Pacific Serviced Suites Beach Road exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Pan Pacific Serviced Suites Beach Road is a apartment with great comfort and excellent service according to most apartment's guests.
Get precious and unforgettable moment during your stay at Pan Pacific Serviced Suites Beach Road.
All facilities in Pan Pacific Serviced Suites Beach Road
Bar, Cafe and Lounge
Swimming Pool
Fitness Center
Lobby
Accommodation Services
In-room Facilities
- Desk
- Hairdryer
- In-room safe
- Kitchenette
- Microwave
- Refrigerator
- Shower
- TV
Public Facilities
- Parking
- Elevator
- Restaurant
- Room service
- Safety deposit box
- WiFi in public area
General
- AC
- Family room
- Non-smoking room
- Swimming pool
- Smoke-free
Hotel Services
- 24-hour Receptionist
- 24-hour security
- Laundry service
- Luggage storage
- Multilingual staff
Nearby Facilities
- ATM/Banking
- Hair salon
- Laundry
Kids and Pets
- Babysitting with surcharge
- Highchairs
Things to Do
- Fitness center
- Outdoor pool
Business Facilities
- Business center
- Computer station
Food and Drinks
- Breakfast
Connectivity
- Free WiFi
Accessibilty
- Wheelchair accessible
Accommodation Policy & General Information in Pan Pacific Serviced Suites Beach Road
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 12:00
General Check-in Instructions
You must be at least 21 years of age to register and check-in for a Suite.
Guests traveling to Singapore under any Safe Travel, Air Travel Pass or similar arrangement are required to inform the hotel of their status at the point of room reservation. In addition, guests on schemes such as Air Travel Pass (ATP) and Reciprocal Green Lane (RGL) are to remain self-isolated in their hotel room until the post-arrival COVID-19 test result is confirmed to be negative. For more information and updates regarding travel guidelines to Singapore, please refer to: https://safetravel.ica.gov.sg/health
Daily Housekeeping services, except Sunday and Public Holiday
Daily Breakfast services, except Sunday and Public Holiday (Only for those that booked room included breakfast)
Guests traveling to Singapore under any Safe Travel, Air Travel Pass or similar arrangement are required to inform the hotel of their status at the point of room reservation. In addition, guests on schemes such as Air Travel Pass (ATP) and Reciprocal Green Lane (RGL) are to remain self-isolated in their hotel room until the post-arrival COVID-19 test result is confirmed to be negative. For more information and updates regarding travel guidelines to Singapore, please refer to: https://safetravel.ica.gov.sg/health
Daily Housekeeping services, except Sunday and Public Holiday
Daily Breakfast services, except Sunday and Public Holiday (Only for those that booked room included breakfast)
Deposit
Deposit 0 is required upon check-in. The accommodation accepts cash, debit or credit card.
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General Information
Popular Facilities | AC, Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 15:00 - Before 12:00 |
Breakfast Availability | Yes, some room provide breakfast |
Available rooms at Pan Pacific Serviced Suites Beach Road | 180 |
Number of floors in Pan Pacific Serviced Suites Beach Road | 14 |
Another facilities in Pan Pacific Serviced Suites Beach Road | Desk, Hairdryer, In-room safe, Kitchenette, Microwave |
Frequently asked question in Pan Pacific Serviced Suites Beach Road
What are available facilities at Pan Pacific Serviced Suites Beach Road?
There are top facilites at Pan Pacific Serviced Suites Beach Road such as AC, Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Pan Pacific Serviced Suites Beach Road?
The standard check-in time at Pan Pacific Serviced Suites Beach Road is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Pan Pacific Serviced Suites Beach Road provide breakfast?
Yes, Pan Pacific Serviced Suites Beach Road provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Pan Pacific Serviced Suites Beach Road
Traveloka (635)
Other sources (702)
8,3
Very Good
From 635 reviews
Provided by travelers on
Cleanliness
8,7
Room Comfort
8,8
Meal
7,6
Location
8,8
Service and Facilites
8,5
People often mention about Pan Pacific Serviced Suites Beach Road
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Surroundings (3)
Staff Friendliness (2)
Ambiance (2)
Room Space (2)
Bathroom (2)
Hotel Area (2)
Distance to City Center (1)
Family Friendly (1)
Check-in/out Time (1)
Bedroom (1)
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Traveler Reviews Pan Pacific Serviced Suites Beach Road
Number of reviews per page
20
40
Customer reviews
Anggara R.
Leisure
10,0
/10
Reviewed 3 week(s) ago
Lovely room, awesome kitchenette and beautiful view from our room. The food is nice and consistent. For Muslims, close proximity to a Grand Mosque.
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Accommodation's Reply
28 Apr 2025
Dear Anggara R,
Thank you for your kind review! We’re delighted to hear that you enjoyed your lovely room, the well-equipped kitchenette, and the beautiful view. We’re also pleased that you found the food to be consistent and to your liking.
We’re happy to know that our close proximity to the Grand Mosque was convenient for your stay. Your feedback is greatly appreciated, and we look forward to welcoming you back for another wonderful experience!
Sincerely yours,
AshleyDev
Assistant Guest Service Manager
Graceful Luxury
R***F
Business
9,4
/10
Reviewed 22 week(s) ago
Clean and big room and near to our office. Very comfortable to stay
1 people find it helpful
Accommodation's Reply
03 Dec 2024
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely Yours, AshleyDev Assistant Guest Relation Manager
A***d
8,5
/10
Reviewed 38 week(s) ago
Love the surrounding and near the haji lane.
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Accommodation's Reply
26 Aug 2024
Dear Guest,
Thank you so much for taking the time to share your wonderful review about your recent stay with us! We're thrilled to hear that you enjoyed your time at Pan Pacific Serviced Suite Beach Road Singapore!
We're grateful for your kind words and happy to know that we were able to meet your expectations. Your feedback is invaluable to us, and we're so glad you had a great experience.
Thank you again for choosing to stay with us and for sharing your review. We hope to have the pleasure of welcoming you back again soon!
Sincerely Yours,
Ashley Dev Menon
Assistant Guest Relations Manager
Guest
Leisure
8,0
/10
Reviewed 39 week(s) ago
Great rooms and excellent service from housekeeping and front desk staff.
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Accommodation's Reply
26 Aug 2024
Dear Guest,
Thank you so much for taking the time to share your wonderful review about your recent stay with us! We're thrilled to hear that you enjoyed your time at Pan Pacific Serviced Suite Beach Road Singapore!
We're grateful for your kind words and happy to know that we were able to meet your expectations. Your feedback is invaluable to us, and we're so glad you had a great experience.
Thank you again for choosing to stay with us and for sharing your review. We hope to have the pleasure of welcoming you back again soon!
Sincerely Yours,
Ashley Dev Menon
Assistant Guest Relations Manager
A***d
Leisure
8,2
/10
Reviewed 53 week(s) ago
Overall it's quite OK, it's just that I stayed for 3 nights in the 2-room type, but on the 2nd day the hand towels in the sinks in the 2 bathrooms were taken by the housekeeping and not returned, so from the 2nd to the 4th day the hand towels in the sinks in the 2 bathrooms were not returned by the housekeeping and the toiletries were not refilled, the tea, sugar, and coffee sachets were also not refilled, they were only given on the first day.
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Accommodation's Reply
29 Apr 2024
Dear A***d
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely Yours
Winnie Low
Operations Manager
AA
Annisa A.
9,7
/10
Reviewed 64 week(s) ago
Come here for our 4th wedding anniversary. Everything seems so perfect for us. Very nice room, very clean and tidy, easy check in and check out. Helpful staffs. Excellent service! We love the pool. They have a very nice view! The location also nice, very close to the Parkroyal Plaza bus stop. Will come back for sure!
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Accommodation's Reply
02 Mar 2024
Dear Annisa F.A.
Thank you for your outstanding review! We are thrilled to hear that your stay was not only great but also that you had an overall wonderful experience. Your satisfaction is our greatest reward. We appreciate your positive feedback on efficient Housekeeping and friendly helpful Front Office team that had contributed to your memorable stay. We are excited that you love the hotel’s location and our rooftop pool with stunning view.
We can't wait to welcome you back when you return to Singapore! Safe travels until we have the pleasure of hosting you again.
Sincerely yours
Winnie Low
Operations Manager
da
dewi a. a.
9,7
/10
Reviewed 66 week(s) ago
Great room, great location and nice staff.
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Accommodation's Reply
29 Jan 2024
Dear dewi ardit arini,
Thank you for your glowing review! We are thrilled to hear that you found our room great, enjoyed our prime location, and encountered our friendly staff during your stay.
We look forward to the pleasure of hosting you again for another exceptional experience!
Sincerely Yours,
Maezel Angeles
Assistant Guest Relations Manager
WS
Wulan S.
9,7
/10
Reviewed 66 week(s) ago
We stayed here for 2 nights. The hotel was very clean and comfortable. A king size bed was provided and huge enough for us. The hotel staff was very friendly and helpful. When we were in Singapore, my phone was lost in a Grab vehicle. The hotel staff (Ms. Tini) helped us contact Grab so that my phone could be returned. We were very grateful for this.
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mr
muhammadkafi r.
10,0
/10
Reviewed 81 week(s) ago
Receptionist warm and welcome, the place kind of hit in the sweet spot you can go anywhere not to mention near MRT station. Nothing but a joy to spend time here
1 people find it helpful
LS
Lily S. L.
9,7
/10
Reviewed 92 week(s) ago
All staffs were friendly and helpful.
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Accommodation's Reply
31 Jul 2023
Dear Lily Suciati lim.
Thank you for your kind feedback! We're delighted to hear that you found our associates friendly and helpful. Providing exceptional service is our priority, and we're glad to know that our team made a positive impression on your stay. We look forward to welcoming you back in the future. Thank you for choosing our hotel!
Sincerely Yours
Gobinath Pillai
Operations Manager
WP
Wendyani P.
9,7
/10
Reviewed 98 week(s) ago
Very good. Very clean. Spacious.
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Accommodation's Reply
16 Jun 2023
Dear Guest,
Thank you for sharing your experience with us, and we are pleased that you enjoyed the convenience of our unique locale. We hope your stay was pleasant and we look forward to always providing you with the best service whenever you visit us.
Sincerely Yours,
Gobinath Pillai
Operations Manager
Ekatama W. J.
9,1
/10
Reviewed 104 week(s) ago
It's very pleasant to stay here. Everyone is in the room.
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1 people find it helpful
Accommodation's Reply
09 May 2023
Deer Ekatama Wahyu, Thank you for sharing your experience with us, and we are glad you enjoyed the convenience of our unique location. We hope you have a pleasant stay and we look forward to providing you with the best service every time you visit us. Sincerely, Gobinath Pillai. Operational manager.
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CG
Christian G. E.
5,4
/10
Reviewed 109 week(s) ago
- Location is good, but access to the hotel is certainly not. Construction everywhere and if you have a toddler with stroller you will struggle cause it 's so not Singapore to not have proper ramp from the main road to this place.- the sofa was broken and carpet was dirty and full of dusts. My kid got sick because of this.- bathtub is super slippery, no anti-slip mat. Water pressure is very weak.- service was disappointing (baby cot wasn't prepared, no extension of check out for even 30mins) This hotel totally doesn't deserve five stars. Disappointed with the quality of the suite and the service.
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EN
Elle N.
9,7
/10
Reviewed 118 week(s) ago
The experience was awesome! The room was spacious for 2 pax and the bed was also comfortable. Will be better if the view can be towards the flyer side but generally it is clean and comfy. Hopefully can also add in Netflix and YouTube or allow screen mirroring and it will be perfect! Location is very accessible via car and Nicoll Highway MRT.
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2 people find it helpful
Accommodation's Reply
03 Feb 2023
Dear Elle,
Thank you for sharing your experience with us, and we are pleased that you enjoyed the convenience of our unique locale. We hope your stay was pleasant and we look forward to always providing you with the best service whenever you visit us.
Sincerely Yours,
Gobinath Pillai
Operations Manager
hermawan h. s.
8,8
/10
Reviewed 125 week(s) ago
Kenapa di sini? Karena lokasi di dekat Masjid Sultan, banyak makanan halal dan murah. Kamar luas, ada dapur dan mesin cuci. Mesin kopi, air minum terfilter. Top. Tapi ada beberapa yang harusnya bisa ditingkatkan. Toilet tidak ada bidet showernya. Dan tidak ada jemuran baju. Btw liftnya agak lama dan noise. Thank you. Kalo ada promo, akan menginap lagi di sini.
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3 people find it helpful
Accommodation's Reply
19 Dec 2022
Dear Herman,
Thank you for sharing your experience with us, and we are glad that you enjoyed the amenities of our unique place. We hope you have a pleasant stay and we look forward to always providing you with the best service every time you visit us.
Yours sincerely,
Gobinath Pillai
Operations Manager
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KM
Kriangkrai M.
9,7
/10
Reviewed 138 week(s) ago
The room has all the facilities, so good. Book a Suite room. Drinking water from the tap ☺️☺️
See original
Find this review helpful?
Accommodation's Reply
07 Sep 2022
Dear Ruethairat,
Thank you for sharing your experience with us, and we are pleased that you enjoyed the convenience of our unique locale. We hope your stay was pleasant and we look forward to always providing you with the best service whenever you visit us.
Warmest regards,
Gobinath Pillai
Operations Manager
XIN YI LAM
6,2
/10
Reviewed 145 week(s) ago
Room for 2 was booked for a birthday celebration. Location was OK, but I would not recommend it to people who prioritise convenience in terms of transportation, as there is quite a walking distance from the MRT station/Bugis shopping malls to the hotel. There is a mini mart and 7-11 convenience store just opposite of the hotel entrance. Check in process was not as smooth as expected. Hotel gave me the wrong room with the knowledge that I requested for a twin bed room but I requested for a large bed room. Had to go down to the front desk to request for a change and they changed it for me immediately after confirming my request through the app. By the time I officially checked into the room, I had to rush to set up the decorations. I feel that this inconvenience could have been avoided if the hotel had double checked my requests beforehand. Birthday celebration was mentioned in the request as well but the front desk staff still asked me what event was I planning after seeing my balloons, and said that they would send a slice of cake up. We did not receive the cake. The service from the different staff was pleasant, but nothing extraordinary. Many parts of the suite was dirty, with stains and stickiness in the fridge, on the walls, floors, and the desk areas. The sliding door to the bedroom was very dusty as well. The bed and washroom seemed OK. I did not ask for a change in room again as I was pressed for time. Overall, I feel that cleanliness should be maintained to the utmost standard and the hotel failed to do that.
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3 people find it helpful
Accommodation's Reply
24 Jul 2022
Dear Xin,
Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.
Warmest regards,
Gobinath Pillai
Operations Manager
TP
Tay P. H.
9,7
/10
Reviewed 160 week(s) ago
Very clean and smooth check in. Beautiful view at the swim pool and amazing gym.
1 people find it helpful
Accommodation's Reply
18 Apr 2022
Dear Tay,
We are incredibly grateful you took the time to review your experience at our serviced residence. All of us are delighted you had a great stay with us. Our management values our customer satisfaction as top priority and we are committed to our residents. It is definitely a boost every time we receive positive reviews like this as it truly inspires all of us to constantly strive for excellence and provide the best services, facilities and products in our industry. Its residents like you who make our job wonderful, and we are truly grateful to you for inspiring us and fueling our passion to serve. We look forward to serving you and welcoming you back again. Thank you for your valued support.
Warmest regards,
Gobinath Pillai
Operations Manager
AS
Adeline S. T. Y.
5,9
/10
Reviewed 160 week(s) ago
No bottled water despite asking for it, told us to go 7-11 buy if we want. Ask for ice but they ask us to go down to reception to collect. Tap in the toilet was very lose like going to spoil. Coffee machine was very dirty, the water was murky when we were trying to use. But bed very big and comfortable.
3 people find it helpful
Accommodation's Reply
11 Apr 2022
Dear Adeline,
Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.
Warmest regards,
Gobinath Pillai
Operations Manager
VALERIE N.
7,9
/10
Reviewed 161 week(s) ago
Beautiful place to be at. Everything was good until the breakfast, a total failure from 5 stars drop to 1 star. Please do not purchase. Was only informed of in room dining after check in. And there is no food option, non refillable not even drinks! Do not purchase breakfast just go elsewhere for breakfast. Bad. Very bad.
1 people find it helpful
Accommodation's Reply
11 Apr 2022
Dear Ng Ju,
Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.
Warmest regards,
Gobinath Pillai
Operations Manager
Number of reviews per page
20
40
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