PARKROYAL COLLECTION Pickering, Singapore

Hotels
Sustainable Hotel
8,4
/10

Very Good

925 reviews

What Guests Say About Their Stay

ernestang
8,5
/ 10
The hotel structure is nice and conveniently located in the city. Mins to Clarke Quay, Chinatown, Suntec and lots more.
Leong Chong Ghit
9,7
/ 10
Overall, the staycation was fantastic. Prior to our stay, email communication was answered very quickly. Check-in was smooth on the day itself - the staff was able to address my queries and accommodate my requests. Dining at the Lime restaurant was superb too. With the dining credits, we get to try many dishes and they are all very filling and sumptuous. The restaurant staff was very attentive and made the effort to remember us on our repeated visit. The room was spacious as described. Requesting for additional amenities and booking of facilities through the app was seamless. The waiting time for the housekeeping service was a little long though, understandably due to the hotel at near maximum occupancy. The bed was comfortable and room cleanliness is good. Will definitely recommend and visit again in future.
AMELIA C. T. S. Y.
8,8
/ 10
Unexpected friendly service who allocated us a room with the same birthday date for the celebration and a nice delicious complimentary strawberry cake. Room is spacious as pictures shown and a wide bathtub with a great view. Hope to return again soon.
Foo M. Y.
9,4
/ 10
Check in is easy. Room is cosy. Booked the club room with lounge access. Afternoon tea is good. Evening cocktail was OK to me. Just happen the menu is western and some food contain cheese and I can't take cheese. Manpower was abit short as no one came to take our order till we tried to get some attention. The phone service is great as they know our name. Love the breakfast service and the late check out at 2pm.
D
9,7
/ 10
The design of the hotel was marvelous. The staff were also very accommodating. The room was spacious, clean and there was a great view of the city facing towards Hong Lim Park. The decoration of the room was also lovely. However, there might be slight maintenance imperfections like water marks in the sinks or the blinds being slightly slanted and crumpled. Otherwise, my stay here was without any issues and I highly recommend staying here!
In the Area
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3 Upper Pickering Street, Marina Bay, Singapore, 058289

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Staying at PARKROYAL COLLECTION Pickering, Singapore is a good choice when you are visiting Marina Bay. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around PARKROYAL COLLECTION Pickering, Singapore

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3 Upper Pickering Street, Marina Bay, Singapore, 058289
Lobby PARKROYAL COLLECTION Pickering, Singapore
Exterior 2 PARKROYAL COLLECTION Pickering, Singapore

Discover More About PARKROYAL COLLECTION Pickering, Singapore

About PARKROYAL COLLECTION Pickering, Singapore

Nestled in the heart of Singapore's vibrant Chinatown district, the PARKROYAL COLLECTION Pickering stands as a beacon of modern luxury and eco-friendly design. This stunning hotel is not just a place to stay; it’s an experience that combines comfort, style, and sustainability. With its unique architecture, which features lush greenery cascading down the building's façade, the hotel seamlessly integrates nature into the urban landscape. The design is inspired by the concept of a 'hotel in a garden,' making it a refreshing oasis amidst the bustling city.

The PARKROYAL COLLECTION Pickering boasts 367 elegantly appointed rooms and suites, each designed with a contemporary flair and equipped with modern amenities. Guests can enjoy breathtaking views of the city skyline or the lush greenery surrounding the hotel. The rooms are spacious, featuring large windows that allow natural light to flood in, creating a warm and inviting atmosphere.

One of the standout features of this hotel is its commitment to sustainability. The PARKROYAL COLLECTION Pickering has received numerous accolades for its green initiatives, including a Green Mark Platinum Award from the Building and Construction Authority of Singapore. The hotel incorporates energy-efficient systems, rainwater harvesting, and a comprehensive recycling program, ensuring that guests can enjoy their stay while minimizing their environmental impact.

Dining at the PARKROYAL COLLECTION Pickering is a culinary journey. The hotel offers a variety of dining options, from the award-winning restaurant, Lime, which serves a delectable buffet featuring local and international cuisine, to the stylish bar, which offers a selection of fine wines and cocktails. Guests can also indulge in a unique dining experience at the hotel's rooftop garden, where they can enjoy a meal surrounded by lush greenery and stunning views of the city.

For those looking to unwind, the hotel features a stunning infinity pool that overlooks the city skyline, a well-equipped fitness center, and a luxurious spa offering a range of treatments designed to rejuvenate the body and mind. The hotel's wellness facilities are designed to provide guests with a holistic experience, ensuring that they leave feeling refreshed and revitalized.

In addition to its luxurious accommodations and facilities, the PARKROYAL COLLECTION Pickering is strategically located near some of Singapore's most popular attractions. Whether you're interested in exploring the vibrant streets of Chinatown, visiting the iconic Marina Bay Sands, or indulging in some retail therapy at Orchard Road, everything is just a stone's throw away.

Why You Should Stay at PARKROYAL COLLECTION Pickering, Singapore

Choosing to stay at the PARKROYAL COLLECTION Pickering means immersing yourself in a unique blend of luxury, comfort, and sustainability. The hotel’s prime location allows easy access to Singapore's top attractions, making it an ideal base for both leisure and business travelers. The exceptional service provided by the staff ensures that every guest feels valued and well taken care of. Plus, the hotel's commitment to eco-friendly practices means you can enjoy your stay with peace of mind, knowing you're supporting a sustainable initiative.

Best Time to Stay at PARKROYAL COLLECTION Pickering, Singapore

The best time to visit Singapore is during the dry season, which typically runs from February to April. During these months, the weather is pleasant, making it perfect for exploring the city’s attractions. However, if you’re looking to experience Singapore’s vibrant festivals, consider visiting during the Chinese New Year in January or the Great Singapore Sale in June and July. Regardless of when you choose to visit, the PARKROYAL COLLECTION Pickering offers a welcoming retreat year-round.

Transportation and Accessibility

Access to the Airport

Getting to and from the airport is a breeze when staying at the PARKROYAL COLLECTION Pickering. The hotel is conveniently located just 20 minutes away from Changi Airport, one of the world's best airports. Guests can opt for a taxi, which is readily available, or use the airport shuttle service for a more economical option. Additionally, the hotel can assist with arranging private transfers for those seeking a more luxurious experience.

Public Transportation

The PARKROYAL COLLECTION Pickering is well-connected to Singapore's extensive public transportation system. The nearest MRT station, Chinatown, is just a short walk away, providing easy access to various parts of the city. Buses also run frequently in the area, making it convenient for guests to explore attractions like Clarke Quay, Orchard Road, and Marina Bay. With public transport being both efficient and affordable, guests can easily navigate Singapore without the need for a car.

Unique Facilities at PARKROYAL COLLECTION Pickering, Singapore

Infinity Pool

The stunning infinity pool at the PARKROYAL COLLECTION Pickering offers breathtaking views of the Singapore skyline. Surrounded by lush greenery, it’s the perfect spot to relax and unwind after a day of exploring the city. Guests can enjoy a refreshing swim or simply lounge by the poolside with a cocktail in hand.

Wellness Floor

The hotel’s wellness floor is dedicated to promoting relaxation and rejuvenation. It features a fully equipped fitness center, yoga studio, and a tranquil spa offering a range of treatments. Whether you’re looking to break a sweat or indulge in a soothing massage, the wellness floor has everything you need to maintain your health and well-being during your stay.

Rooftop Garden

The rooftop garden at PARKROYAL COLLECTION Pickering is a unique feature that sets it apart from other hotels. This lush green space is perfect for a leisurely stroll or a quiet moment of reflection. Guests can also enjoy dining experiences in this serene setting, surrounded by nature and stunning views of the city.

Nearby Attractions at PARKROYAL COLLECTION Pickering, Singapore

Chinatown

Distance: 0.5 km

Chinatown is a vibrant neighborhood filled with rich history, culture, and delicious food. Just a short walk from the hotel, visitors can explore the bustling streets lined with shops, restaurants, and traditional markets. Don't miss the Buddha Tooth Relic Temple and Museum, which houses a sacred relic of the Buddha.

Marina Bay Sands

Distance: 2.5 km

Marina Bay Sands is an iconic landmark in Singapore, known for its stunning architecture and luxurious offerings. Guests can visit the SkyPark Observation Deck for panoramic views of the city, enjoy shopping at The Shoppes, or try their luck at the casino. The nightly light and water show is a must-see!

Gardens by the Bay

Distance: 3 km

Gardens by the Bay is a futuristic garden featuring the famous Supertree Grove, Cloud Forest, and Flower Dome. This UNESCO World Heritage site is perfect for nature lovers and offers a unique blend of technology and horticulture. Be sure to catch the Garden Rhapsody light show in the evening!

Clarke Quay

Distance: 1.5 km

Clarke Quay is a lively riverside quay known for its vibrant nightlife and dining options. Visitors can enjoy a variety of restaurants, bars, and clubs, making it a great place to unwind after a day of sightseeing. Take a river cruise to see the city from a different perspective!

Orchard Road

Distance: 2 km

Orchard Road is Singapore's premier shopping destination, lined with malls, boutiques, and department stores. Whether you're looking for luxury brands or local souvenirs, you'll find it all here. The area is also home to numerous dining options, making it a great place to spend the day.

Sentosa Island

Distance: 8 km

Sentosa Island is a resort destination that offers a variety of attractions, including Universal Studios Singapore, S.E.A. Aquarium, and Adventure Cove Waterpark. It's the perfect place for families and thrill-seekers alike. The island is easily accessible via a short taxi ride or the Sentosa Express monorail.

Singapore Botanic Gardens

Distance: 4 km

The Singapore Botanic Gardens is a UNESCO World Heritage site and a beautiful place to explore. Home to the National Orchid Garden, visitors can enjoy a leisurely stroll through the lush greenery and admire the stunning variety of orchids on display. It's a peaceful escape from the city's hustle and bustle.

Little India

Distance: 2.5 km

Little India is a colorful neighborhood that offers a glimpse into Singapore's Indian heritage. Visitors can explore the vibrant streets filled with shops, temples, and delicious Indian cuisine. Don't miss the Sri Veeramakaliamman Temple, one of the oldest Hindu temples in Singapore.

Raffles Hotel

Distance: 1.5 km

Raffles Hotel is a historic luxury hotel known for its colonial architecture and rich history. Visitors can enjoy a guided tour of the hotel or indulge in the famous Singapore Sling at the Long Bar. The hotel is a symbol of Singapore's colonial past and a must-visit for history buffs.

National Gallery Singapore

Distance: 1 km

The National Gallery Singapore houses an extensive collection of Singaporean and Southeast Asian art. Housed in the former Supreme Court and City Hall buildings, the gallery offers a unique blend of history and culture. Visitors can explore the various exhibitions and enjoy the stunning architecture of the building.

Tips and Tricks for Staying at PARKROYAL COLLECTION Pickering, Singapore

Tips During Your Stay

To make the most of your stay at PARKROYAL COLLECTION Pickering, consider booking a room with a view of the city skyline. This will enhance your experience and provide a stunning backdrop for your stay. Additionally, take advantage of the hotel's concierge services to get insider tips on local attractions and dining options. Don't forget to explore the rooftop garden and infinity pool for a unique experience!

Tips for Enjoying Hotel Facilities

Make sure to set aside time to enjoy the wellness facilities at the hotel. The spa offers a range of treatments that can help you unwind after a day of exploring. If you're a fitness enthusiast, take advantage of the fitness center and yoga classes available. Lastly, don’t miss the opportunity to dine at Lime, where you can indulge in a delicious buffet featuring local and international cuisine.

Why Book PARKROYAL COLLECTION Pickering, Singapore on Traveloka

Extensive Accommodation Options

Traveloka offers a wide range of accommodation options, ensuring that you find the perfect fit for your needs. Whether you're looking for a luxurious suite or a cozy room, PARKROYAL COLLECTION Pickering has something for everyone. With Traveloka, you can easily compare prices and book your stay with just a few clicks.

Easy and Flexible Payment Options

Traveloka provides convenient payment options, including the ability to pay at the hotel. This flexibility allows you to manage your budget more effectively. Additionally, with the PayLater feature, you can secure your booking now and pay later, making it easier to plan your trip without financial stress.

Customer Loyalty Program

By booking through Traveloka, you can join their customer loyalty program, which offers amazing benefits and special perks. As you book more stays, you can elevate your Traveloka Priority level, unlocking exclusive discounts and rewards that enhance your travel experience.

Real Guest Reviews

Traveloka features millions of verified reviews from guests who have stayed at the PARKROYAL COLLECTION Pickering. These reviews provide valuable insights into the hotel’s services and facilities, helping you make an informed decision when booking your stay. You can trust that the experiences shared by other travelers will guide you in choosing the best accommodation for your needs.

With all these advantages, there’s no reason not to choose PARKROYAL COLLECTION Pickering as your accommodation in Singapore. Booking hotel now via Traveloka and enjoy an unforgettable holiday experience!

All facilities in PARKROYAL COLLECTION Pickering, Singapore

Bar, Cafe and Lounge PARKROYAL COLLECTION Pickering, Singapore
Bar, Cafe and Lounge
Swimming Pool PARKROYAL COLLECTION Pickering, Singapore
Swimming Pool
Fitness Center PARKROYAL COLLECTION Pickering, Singapore
Fitness Center
Lobby PARKROYAL COLLECTION Pickering, Singapore
Lobby
Accommodation Services PARKROYAL COLLECTION Pickering, Singapore
Accommodation Services

Hotel Services

  • Bellhop
  • Concierge
  • Money changer
  • Doorman
  • Express check-out
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff

Food and Drinks

  • A la carte breakfast
  • Bar
  • Breakfast
  • Buffet breakfast
  • Buffet dinner
  • Buffet lunch
  • Continental breakfast
  • Poolside bar
  • Dietary menu

In-room Facilities

  • Bathrobe
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Shower
  • TV

Public Facilities

  • Parking
  • Elevator
  • 24-hour room service
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Things to Do

  • Fitness center
  • Garden
  • Massage
  • Outdoor pool
  • Pool cabanas
  • Spa

General

  • AC
  • Ballroom
  • Non-smoking room
  • Swimming pool
  • Rooftop terrace
  • Smoke-free

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Grocery
  • Hair salon
  • Shops
  • Supermarket

Accessibilty

  • Accessible bathroom
  • Accessible parking
  • Disabled access friendly
  • In-room accessibility
  • Wheelchair accessible

Business Facilities

  • Business center
  • Business facilities
  • Conference room
  • Meeting facilities
  • Photocopier

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in PARKROYAL COLLECTION Pickering, Singapore

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. Please bring the required documents in hard copy.
Upon check-in, you are required to bring Passport . Please bring the required documents in hard copy.

General Check-in Instructions

Hotel Breakfast Timing - With effect from 1 November 2024 onwards:
Lime Restaurant : 7:00am to 10:30am (Breakfast)
COLLECTION Club Lounge: 7:00am to 10:30am (Breakfast with sparkling wine)
Additional breakfast charges at Lime Restaurant is at $40++ per adult per day.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast
Available rooms at PARKROYAL COLLECTION Pickering, Singapore
367
Number of floors in PARKROYAL COLLECTION Pickering, Singapore
16
Another facilities in PARKROYAL COLLECTION Pickering, Singapore
Bellhop, Concierge, Money changer, Doorman, Express check-out

Frequently asked question in PARKROYAL COLLECTION Pickering, Singapore

What are available facilities at PARKROYAL COLLECTION Pickering, Singapore ?
There are top facilites at PARKROYAL COLLECTION Pickering, Singapore such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at PARKROYAL COLLECTION Pickering, Singapore ?
The standard check-in time at PARKROYAL COLLECTION Pickering, Singapore is starting from From 15:00 while the latest check-out time is at Before 12:00
Does PARKROYAL COLLECTION Pickering, Singapore provide breakfast?
Yes, PARKROYAL COLLECTION Pickering, Singapore provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in PARKROYAL COLLECTION Pickering, Singapore

8,4
Very Good

From 925 reviews

Provided by travelers on
Cleanliness

9,0

Room Comfort

9,0

Meal

8,2

Location

9,1

Service and Facilites

8,6

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Traveler Reviews PARKROYAL COLLECTION Pickering, Singapore

Number of reviews per page
20
40
Customer reviews
Shirley S.
icon-origin-TRAVELOKA

9,7

/10

Reviewed 62 week(s) ago

Pleasant stay however hopefully the swimming poll attendant will be more.

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Limhuiping
icon-origin-TRAVELOKA

8,5

/10

Reviewed 109 week(s) ago

Will be back, fantastic, good.

1 people find it helpful

Accommodation's Reply
05 Apr 2023
Dear Ms. Lim, Thank you for your review. We appreciate your kind compliments on our hotel and the team and are glad to hear that you had a memorable stay with us. We thank you for the recommendation and certainly look forward to welcoming you back to PARKROYAL COLLECTION Pickering, Singapore for another seamless experience soon. Inspiringly yours, Jon Yau Front Office Manager
Christianto A. T.
icon-origin-TRAVELOKA

9,7

/10

Reviewed 119 week(s) ago

Very nice experience staying at parkroyal pickering. The hotel location just a few steps away from Chinatown MRT station via Chinatown Point mall, just across Hong Lim hawker center and within walking distance to Chinatown. Check in was smooth, the front office on duty - Raphael - did a very good service welcoming us. Room was also nice with seamless bathroom integration with bedroom separated by huge sliding door. Electric shade for day/night also very welcome touch. Overall we did not find any flaw in the service, everyone was very well mannered and supportive. Nice surprise on the mini garden maze around the swimming pool with lots of photo spot for Instagram. Will stay here again in the future when opportunity comes to visiting Chinatown.
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Accommodation's Reply
01 Feb 2023
Dear Christianto, Thank you for choosing our hotel-in-a-garden for your stay and leaving this stellar review. It is heartening to know that you had a great experience and were particularly impressed with the location of the hotel in the heart of Chinatown and the service team who went above and beyond to ensure that your stay was a seamless one. Your lovely compliments are certainly encouraging and everyone here at PARKROYAL COLLECTION Pickering is already looking forward to welcoming you back. Inspiringly yours, Daniel Khoo Director of Operations
Veranica F.
icon-origin-TRAVELOKA

9,7

/10

Reviewed 126 week(s) ago

Highly recommended. One of the best 5 Stars Hotel in the world with exceptional hospitality. The hotel has team who consistently demonstrate beyond 5 stars Hotel standard based on our last 5 stays. Our last stay was to celebrate my daughter's late birthday and the were really surprised, impressed, by Park Royal Pickering team, who did huge extra miles - behind the scenes to provide the nice decoration, detail amenities and high room quality which make our stay & celebration very memorable. Thank you for the front office team (Ms. Felicia & Ms. Nurul) who welcomed us and the check in process was very smooth. This time we notice the hotel also provided refreshing welcome drink that open to every guests. The hotel are truly exceptional in treating guest and elevated the hospitality into different level by taking care every single detail from best historical information during past stays. Thank you to the house keeping who prepared the room carefully, making sure the room cleanliness and provided the necessary amenities for our folder. I believe this is the best hospitality demonstration we have experienced from many 5 stars hotels & big chain we stayed in Singapore, capital cities in Asia and North America. We get the Junior Suite this time and the room is gorgeous, the views from the room are exceptional, from the living room area, bedroom as well as bathroom. The bathroom has his/her basin, separated toilet and bathroom with shower. The room is very spacious and really like the arrangement. The cupboards are very big too. The amenities are very details. Love it so much! The facilities are very good, we use the pool several times as well as the gym. The scenery from the pool is simply gorgeous. We spent time to walked through the beautiful concept of garden at level 5. The breakfast is very delicious, the hotel provided best quality of food as always. The chicken porridge, nasi lemak and the meatball are really good. Never bored with the menu due to all the varieties. Overall, my daughter was truly happy, and she enjoyed her birthday staycation thanks so much to all of you! We will definitely come back and recommend Parkroyal Pickering
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+5

1 people find it helpful

HK
icon-origin-TRAVELOKA

9,7

/10

Reviewed 136 week(s) ago

Great stay in this hotel as always. Really appreciate the teams who really provide best in class hospitality with great quality and passion to accommodate guest 's needs. The stays in Parkroyal Collection Pickering are always exceeding my expectation. The room is extremely clean and the team (Ms. Judy Wu, Ms. Felicia) is very thoughtful providing us with cute crib and small tube as they know I have small kid. Thank you very much! Really recommended hotel not only for business but also for family. Best facility, best service quality and best staff hospitality from other 5 stars hotel we have visited so far including other pan pacific hotels. Great pool with great view. The breakfast is really good, we love the asian food provided (on top of western). The Nasi lemak is very exceptional, best porridge and the meatball is very nice. We never bored with the food as they keep providing new dishes and this time they added few Japanese foods. They also listed to our request as we asked several time about fresh juice and this time they provided it as part of the breakfast menu. Great Job! We are looking forward to come back to Parkroyal Pickering again!
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2 people find it helpful

Accommodation's Reply
05 Oct 2022
Dear Husen, Thank you for your high praises of PARKROYAL COLLECTION Pickering, Singapore. We are glad to know that your recent experience was overall a pleasant one, in particular, the outstanding service rendered by our team, comfortable room, and wide selection of breakfast spreads. I am delighted to hear that Judy and Felicia have provided a great service and exceeded your expectation. We truly value your continuous support since the beginning and appreciate your kind compliments on our team. Inspiringly yours, Phil Smith General Manager
Husen
icon-origin-TRAVELOKA

10,0

/10

Reviewed 138 week(s) ago

Best quality hotel, best hospitality since booking, arrival to check out. I could say the staff are the best among other pan pacific groups in singapore. Really excellent service. Room is very clean and well maintained, great pool and gym. The breakfast and cakes are excellent (not too westernized). Thank you so much particularly to Ms. Judy Wu for excellent hospitality during our last 2 stays and make us coming back again next 2 weeks and during our daughter birthday celebration in following month.
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1 people find it helpful

Accommodation's Reply
23 Sep 2022
Dear Husen Kang, Thank you for your high praises of PARKROYAL COLLECTION Pickering, Singapore. We are glad to know that your recent experience was overall a pleasant one, in particular, the outstanding service rendered by our team and our assigned room. I am delighted to hear that Judy has provided a great service and exceeded your expectation. We truly value your continuous support since the beginning and appreciate your kind compliments on our team. Inspiringly yours, Phil Smith General Manager We are very much encouraged by your feedback and are certainly looking forward to your next visit.
Lee P. Y. D.
icon-origin-TRAVELOKA

9,1

/10

Reviewed 144 week(s) ago

It was a great 2D1N, service was prompt-when we ordered in-room dining, and found ourselves having a locked mini fridge, we also had a complimentary room upgrade to the lifestyle premier room. The burger we ordered was a tad salty, but overall it was a fun and luxurious experience.

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Accommodation's Reply
28 Jul 2022
Dear Lee, Thank you for your recent stay with us. We are pleased that you had a comfortable stay, and particularly enjoyed our convenient location, beautiful infinity pool, and relaxing ambiance. We have taken note of your feedback about the breakfast which will be shared with the Chef to improve. Your positive thoughts mean a lot to us all. It helps us to continuously improve. Thank you again for staying with us. Inspiringly yours, Phil Smith General Manager
EILIEN
icon-origin-TRAVELOKA

9,7

/10

Reviewed 145 week(s) ago

Had an amazing stay here. Room is really beautiful and spacious. The hotel staff provided us with complimentary birthday cake as well. All facilities provided are great and it's definitely one of my favourite hotels for staycation.

1 people find it helpful

Accommodation's Reply
21 Jul 2022
Dear Eilien, Thank you for sharing your fantastic time at the resort. I really appreciate your review of our team, resort and service. Great to know you had a superb experience at the resort. All your positive thoughts will be shared with the team. Your thoughts mean a lot to us all and help us strive to continually improve. Thank you again for staying with us. We hope for your return. Inspiringly yours, Phil Smith General Manager
Hui M. P.
icon-origin-TRAVELOKA

6,4

/10

Reviewed 147 week(s) ago

Service was mediocre compared to other 5-star hotels. Lack of follow up on requests-could work on better customer service. Room was also kind of dusty and mouldy at corners.

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Accommodation's Reply
01 Jul 2022
Dear Hui, Thank you for taking the time out to share your experience with us. I am disappointed to learn that your recent stay fell short of expectations and I apologise for the inconvenience caused due to the lapse in our services. Please be assured that your feedback is of utmost importance to us and will be addressed with the relevant departments. We appreciate your comments and we hope to have the opportunity to welcome you back in the future for a more successful experience. Inspiringly yours, Phil Smith General Manager
Chai C. K.
icon-origin-TRAVELOKA

9,7

/10

Reviewed 148 week(s) ago

Nice stay with fast check in, next to Chinatown Point and Hong Lim Market.

1 people find it helpful

Accommodation's Reply
24 Jun 2022
Dear Mr Chai, Thank you very much for the lovely review of your recent stay at our hotel-in-a-garden. We are pleased that you had a comfortable stay, and particularly enjoyed our convenient location and excellent food. We appreciate your support and hope to see you soon for another memorable experience at PARKROYAL COLLECTION Pickering, Singapore. Inspiringly yours, Phil Smith General Manager
Janet
icon-origin-TRAVELOKA

8,5

/10

Reviewed 151 week(s) ago

Had a lovely staycation with my hubby. Nice clean room and friendly staffs. Definitely will come back again for Christmas dinner with my team✌️😍

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Accommodation's Reply
15 Jun 2022
Dear Janet, Thank you very much for the lovely review about your recent stay at our hotel-in-a-garden. We are pleased that you had a comfortable stay, and particularly enjoyed our clean rooms and warm hospitality from the team. We appreciate your support and hope to see you soon for another memorable experience at PARKROYAL COLLECTION Pickering, Singapore. Inspiringly yours, Phil Smith General Manager
Ang S. Y.
icon-origin-TRAVELOKA

9,1

/10

Reviewed 152 week(s) ago

Room was not ready at 3pm but staff was nice to extend the check out timing by 1 hour. Room is very spacious especially the bathroom and the view is great! Loved the swimming pool but equipment in the gym are a little dated.

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Accommodation's Reply
01 Jun 2022
Dear Ang, Thank you for taking the time to share your experience with us. We are pleased to know that you had a pleasant stay overall. While you were impressed with the well-appointed and spacious room with a view and swimming pool, we are disappointed to hear that the gym equipment was not to your exacting expectations. Rest assured that all points you raised have been followed up in detail and discussed at length with the relevant departments involved, and the necessary actions have been taken to prevent the reoccurrence of such shortcomings. We truly value your patronage and hope you will give us another chance to welcome you back in the future for a more successful experience. Inspiringly yours, Phil Smith General Manager
SUHARTO E.
icon-origin-TRAVELOKA

5,6

/10

Reviewed 155 week(s) ago

First, actually, its very good hotel, 5star hotel, but service very slow, even only tab-water provided, small size of room, very disappointed ….

1 people find it helpful

Accommodation's Reply
22 May 2022
Dear Suharto ew, Thank you for taking the time to share your recent experience with us. I regret to learn about your poor stay experience and I am deeply concerned by it. Please accept my sincerest apologies for the inconvenience caused due to the lapse in our service. Guest feedback is of utmost importance to us at PARKROYAL Pickering and we have since addressed the issues with the relevant parties involved to ensure that such shortfalls do not happen again. Your feedback gives us the chance to train and retrain our staff to be the best possible and provide an outstanding service and customer care. We appreciate your comments and we hope to have the opportunity to welcome you back in the future for a more successful experience. Inspiringly yours, Phil Smith General Manager
Mei
icon-origin-TRAVELOKA

8,5

/10

Reviewed 155 week(s) ago

It was a very great hotel. All the staff are very super helpful, friendly, and nice

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Accommodation's Reply
22 May 2022
Dear Mei, Thank you very much for the lovely review about your recent stay at our hotel-in-a-garden. We are pleased that you had a comfortable stay, and particularly that the team looked after you during your stay. We appreciate your support and hope to see you soon for another memorable experience at PARKROYAL COLLECTION Pickering, Singapore. Inspiringly yours, Phil Smith General Manager
Ong H. H.
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9,6

/10

Reviewed 155 week(s) ago

Great experience at the hotel. Really love the design of the building and the night view of the pool is awesome. Service is good too although the taste of the breakfast can be further improved for better experience.

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Accommodation's Reply
22 May 2022
Dear Hazel, Thank you very much for the lovely review about your recent stay at our hotel-in-a-garden. We are pleased that you had a comfortable stay, and particularly enjoyed our iconic architecture and service from the team. Your comment on breakfast will be shared with the team and addressed for improvement. We appreciate your support and hope to see you soon for another memorable experience at PARKROYAL COLLECTION Pickering, Singapore. Inspiringly yours, Phil Smith General Manager
Ken W.
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10,0

/10

Reviewed 155 week(s) ago

The room is compact compared to prmb, but the bed is bug and comfortable. The facilities are also extensive, breakfast at lime was also very good. Would stay again!

1 people find it helpful

Accommodation's Reply
22 May 2022
Dear Kenny, Thank you very much for the lovely review about your recent stay at our hotel-in-a-garden. We are pleased that you had a comfortable stay, and particularly enjoyed our comfortable bed, facilities and breakfast offering at LIME Restaurant. We appreciate your support and hope to see you soon for another memorable experience at PARKROYAL COLLECTION Pickering, Singapore. Inspiringly yours, Phil Smith General Manager
Nguyen A. T.
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9,1

/10

Reviewed 155 week(s) ago

Quite impressive, only slow at check-in, the rest is quite good
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Accommodation's Reply
22 May 2022
Dear Anh Tuan, Thank you for taking the time to share your experience with us. We are pleased to know that you had a pleasant stay overall. While you were impressed with the experience you had during your stay, we are disappointed to hear that the arrival experience was not to your exact expectations. Your feedback is noted and will be addressed with the team for improvement. We hope to welcome you back in the not too distant future for a more successful experience. Inspiringly yours, Phil Smith General Manager
Chong Z. Y.
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9,7

/10

Reviewed 159 week(s) ago

Great service and very friendly staff! Room was spacious as well.

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Accommodation's Reply
01 May 2022
Dear Chong, Thank you very much for the lovely review about your recent stay at our hotel-in-a-garden. We are pleased that you had a comfortable stay, and particularly enjoyed our spacious room and friendly team who looked after you during your stay. We appreciate your support and hope to see you soon for another memorable experience at PARKROYAL COLLECTION Pickering, Singapore. Inspiringly yours, Phil Smith General Manager
Jaiya G.
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9,7

/10

Reviewed 160 week(s) ago

I attempted to check in at 3.50pm. To my shock my room was not ready. However, receptionist provided a late check out. Amazing speedy recovery. Room was excellent. Will request this room again.

1 people find it helpful

Accommodation's Reply
04 Apr 2022
Dear Jaiya, Thank you for choosing to stay with us and I appreciate you taking the time to share your recent experience. I am pleased to hear that your experience was a delightful one and was particularly impressed by the outstanding service rendered by the team at Front Desk. Kind praises like yours are very much appreciated and go a long way in affirming our efforts and will motivate us to continue excelling at what we do. At PARKROYAL COLLECTION, we look forward to welcoming you back for yet another seamless stay experience at our hotel-in-a-garden soon. Inspiringly yours, Phil Smith General Manager
Firdaus
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9,7

/10

Reviewed 161 week(s) ago

Had a great time with my wife and kiddos. Compliment to the front desk Natasha. Thanks for your great help with the smooth check-in and service is superb. Room is spacious.

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Accommodation's Reply
04 Apr 2022
Dear Firdaus, Thank you for choosing to stay with us and I appreciate you taking the time to share your recent experience. I am pleased to hear that your experience was a delightful one and was particularly impressed by the outstanding service rendered by Natasha. Kind praises like yours are very much appreciated and go a long way in affirming our efforts and will motivate us to continue excelling at what we do. At PARKROYAL COLLECTION, we look forward to welcoming you back for yet another seamless stay experience at our hotel-in-a-garden soon. Inspiringly yours, Phil Smith General Manager
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Exterior 4 PARKROYAL COLLECTION Pickering, Singapore

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