Royal Plaza on Scotts

Hotels
8,8
/10

Very Good

3.214 reviews

What Guests Say About Their Stay

Staff Friendliness (42)
Distance To City Center (38)
Room Space (37)
Accessibility (36)
Hartono Hartono
10,0
/ 10
I had the most pleasant stay here. I want to invite my family to stay here while they're coming to Singapore. The single bed is big enough for me and my baby. The breakfast also delicious. it is really awesome
Fuji T.
10,0
/ 10
The location was great! Very near to the famous Orchard Road and MRT Station. The room so great, clean linens, free mini bar and they refill everyday. The staff also so nice and helpful. I really enjoy my stay at this hotel. Very recommended.
Olivia C.
9,1
/ 10
The hotel was nice and have spacious big room, complimentary mineral water and other drinks in refrigerator. Strategic location and easily to go around orchard
Oktavia
10,0
/ 10
I had pleasant stay here. The room is big and the breakfast is awesome! And there's bus stop in front of the hotel, very convenient!
Olivia m. s.
9,7
/ 10
Have a large room, great benefits (because of the discount for shopping 😍 with just showing the room key), near to shopping center and MRT, and friendly reception.
In the Area
See Map
25 Scotts Road, Orchard, Singapore, 228220

Main Facilities

Read More
AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Royal Plaza on Scotts is located in area / city Orchard. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
Read More
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!

What's around Royal Plaza on Scotts

Discover More Places
25 Scotts Road, Orchard, Singapore, 228220
Lobby Royal Plaza on Scotts
Exterior 2 Royal Plaza on Scotts

Discover More About Royal Plaza on Scotts

About Royal Plaza on Scotts

Royal Plaza on Scotts is a luxurious hotel located in the heart of Singapore, offering a perfect blend of comfort, convenience, and elegance. This five-star hotel is renowned for its exceptional service and modern amenities, making it an ideal choice for both business and leisure travelers. With its strategic location on Scotts Road, guests can easily access various attractions, shopping districts, and dining options, ensuring a memorable stay in the vibrant city.

The hotel features 511 well-appointed rooms and suites, each designed with contemporary decor and equipped with state-of-the-art facilities. Guests can enjoy complimentary Wi-Fi, a flat-screen TV, a mini-bar, and a spacious work desk in their rooms. The Royal Plaza on Scotts also prides itself on its commitment to sustainability, implementing eco-friendly practices throughout the hotel.

One of the standout features of the Royal Plaza on Scotts is its award-winning dining options. The hotel is home to the renowned Carousel Restaurant, which offers a sumptuous buffet featuring a wide array of international cuisines, including Asian, Mediterranean, and Western dishes. The restaurant is particularly famous for its fresh seafood and delectable desserts, making it a must-visit for food enthusiasts.

In addition to its dining options, the hotel boasts a range of facilities designed to enhance the guest experience. The outdoor swimming pool is perfect for a refreshing dip after a day of exploring the city, while the fitness center is equipped with modern exercise equipment for those looking to maintain their workout routine. For business travelers, the hotel offers well-equipped meeting rooms and event spaces, ensuring that all corporate needs are met.

Royal Plaza on Scotts is also known for its exceptional customer service. The staff is dedicated to providing personalized attention to each guest, ensuring that every need is met promptly and efficiently. Whether you require assistance with your luggage, recommendations for local attractions, or special arrangements for a celebration, the hotel staff is always ready to help.

Overall, Royal Plaza on Scotts is more than just a place to stay; it’s an experience that combines luxury, comfort, and convenience. With its prime location, outstanding facilities, and commitment to guest satisfaction, it’s no wonder that this hotel is a favorite among travelers visiting Singapore.

Why You Should Stay at Royal Plaza on Scotts

Choosing to stay at Royal Plaza on Scotts means immersing yourself in a world of luxury and convenience. The hotel’s prime location allows easy access to Orchard Road, Singapore’s premier shopping district, where you can indulge in retail therapy at high-end boutiques and department stores. Additionally, the hotel is just a short distance from popular attractions such as the Singapore Botanic Gardens and the National Museum of Singapore.

Moreover, the hotel’s commitment to sustainability and eco-friendly practices makes it an excellent choice for environmentally conscious travelers. With its modern amenities and exceptional service, you can enjoy a comfortable stay while knowing that you are supporting a hotel that prioritizes the planet.

Best Time to Stay at Royal Plaza on Scotts

The best time to stay at Royal Plaza on Scotts is during the dry season, which typically runs from December to February. During these months, the weather is pleasant, making it ideal for exploring the city’s attractions and enjoying outdoor activities. Additionally, this period coincides with various festive events and celebrations in Singapore, providing guests with a unique cultural experience.

However, if you prefer to avoid the crowds and enjoy lower rates, consider visiting during the shoulder seasons of March to May or September to November. During these months, you can still enjoy pleasant weather while taking advantage of fewer tourists and more affordable accommodation rates.

Transportation and Accessibility

Access to the Airport

Royal Plaza on Scotts offers excellent accessibility to Singapore Changi Airport, which is approximately 20 kilometers away. Guests can easily reach the airport via taxi, which typically takes around 20-30 minutes, depending on traffic conditions. Alternatively, the hotel provides shuttle services to the airport, ensuring a hassle-free transfer for guests.

Public Transportation

The hotel is conveniently located near the Orchard MRT Station, making it easy for guests to navigate the city using Singapore’s efficient public transportation system. The MRT provides quick access to various attractions, shopping areas, and dining options, allowing you to explore Singapore with ease. Additionally, numerous bus services operate in the vicinity, providing further options for getting around the city.

Unique Facilities at Royal Plaza on Scotts

1. Award-Winning Carousel Restaurant

The Carousel Restaurant is a culinary gem within the hotel, offering a lavish buffet that features a diverse range of international cuisines. With its live cooking stations and fresh seafood, it’s a dining experience you won’t want to miss.

2. Outdoor Swimming Pool

Take a refreshing dip in the hotel’s outdoor swimming pool, surrounded by lush greenery. It’s the perfect spot to unwind after a day of exploring the city.

3. Fitness Center

Stay active during your stay with access to the hotel’s fully equipped fitness center. Whether you prefer cardio workouts or strength training, you’ll find everything you need to maintain your fitness routine.

Nearby Attractions at Royal Plaza on Scotts

1. Orchard Road (0.5 km)

Orchard Road is Singapore’s premier shopping destination, lined with luxury boutiques, department stores, and shopping malls. It’s a shopper’s paradise where you can find everything from high-end fashion to unique souvenirs.

2. Singapore Botanic Gardens (2.5 km)

A UNESCO World Heritage Site, the Singapore Botanic Gardens is a lush oasis in the city. Explore its beautiful landscapes, including the National Orchid Garden, which boasts a stunning collection of orchids.

3. National Museum of Singapore (2.5 km)

The National Museum of Singapore is the oldest museum in the country, showcasing the rich history and culture of Singapore through engaging exhibits and interactive displays.

4. Clarke Quay (3.5 km)

Clarke Quay is a vibrant riverside quay known for its lively nightlife, dining options, and entertainment. Enjoy a meal at one of the many restaurants or take a scenic boat ride along the Singapore River.

5. Marina Bay Sands (4.5 km)

Marina Bay Sands is an iconic integrated resort featuring a hotel, casino, shopping mall, and the famous SkyPark. Don’t miss the stunning views of the city skyline from the observation deck.

6. Gardens by the Bay (4.5 km)

Gardens by the Bay is a futuristic garden featuring the iconic Supertree Grove, Cloud Forest, and Flower Dome. It’s a must-visit attraction for nature lovers and photography enthusiasts.

7. Sentosa Island (8 km)

Sentosa Island is a popular resort destination offering a range of attractions, including Universal Studios Singapore, S.E.A. Aquarium, and beautiful beaches. It’s perfect for a fun-filled day with family and friends.

8. Merlion Park (3 km)

Merlion Park is home to the iconic Merlion statue, a symbol of Singapore. Enjoy stunning views of Marina Bay and take memorable photos with the famous landmark.

9. Chinatown (3 km)

Chinatown is a vibrant neighborhood filled with rich history, cultural heritage, and delicious food. Explore the bustling streets, visit temples, and indulge in local delicacies.

10. Little India (3 km)

Little India is a colorful district known for its vibrant culture, shops, and eateries. Experience the sights and sounds of Indian culture while enjoying authentic Indian cuisine.

Tips and Tricks for Staying at Royal Plaza on Scotts

Tips During Your Stay

To make the most of your stay at Royal Plaza on Scotts, consider booking your accommodations in advance, especially during peak travel seasons. This ensures you secure the best rates and room options. Additionally, take advantage of the hotel’s concierge services for personalized recommendations on local attractions and dining options.

Tips for Enjoying Hotel Facilities

Don’t forget to explore the hotel’s facilities during your stay. Make time to relax by the pool, enjoy a workout at the fitness center, and indulge in a meal at the Carousel Restaurant. If you’re traveling for business, utilize the meeting rooms and business services available to ensure a productive stay.

Why Book Royal Plaza on Scotts on Traveloka

Extensive Accommodation Options

When you book through Traveloka, you gain access to a wide range of accommodation options, from budget-friendly hotels to luxurious resorts. Royal Plaza on Scotts is just one of the many exceptional choices available, ensuring you find the perfect fit for your travel needs.

Easy and Flexible Payment Options

Traveloka offers convenient payment options, including the ability to pay at the hotel. This flexibility allows you to manage your budget effectively while enjoying your stay. Additionally, the PayLater feature lets you save even more on your bookings.

Customer Loyalty Program

By booking through Traveloka, you can join their customer loyalty program, which rewards you with amazing benefits and special perks. As you elevate your Traveloka Priority level, you’ll unlock exclusive offers and discounts for future bookings.

Real Guest Reviews

Traveloka features millions of verified reviews from guests who have stayed at various accommodations, including Royal Plaza on Scotts. These reviews provide valuable insights and help you make informed decisions when choosing your hotel.

With all these advantages, there’s no reason not to choose Royal Plaza on Scotts for your stay in Singapore. Booking hotel now via Traveloka and enjoy an unforgettable holiday experience!

All facilities in Royal Plaza on Scotts

Bar, Cafe and Lounge Royal Plaza on Scotts
Bar, Cafe and Lounge
Swimming Pool Royal Plaza on Scotts
Swimming Pool
Lobby Royal Plaza on Scotts
Lobby
Exterior Royal Plaza on Scotts
Exterior
Bedroom Royal Plaza on Scotts
Bedroom

Hotel Services

  • Bellhop
  • Concierge
  • Express check-out
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Limited hours room service
  • Medical service
  • Multilingual staff
  • Wedding service

Public Facilities

  • Parking
  • Elevator
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • WiFi in public area

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Shower
  • TV

General

  • AC
  • Connecting rooms
  • Non-smoking room
  • Swimming pool
  • Smoke-free

Food and Drinks

  • Buffet breakfast
  • Buffet dinner
  • Buffet lunch

Transportation

  • Parking with surcharge
  • Secure parking

Things to Do

  • Fitness center
  • Outdoor pool

Connectivity

  • Free WiFi

Business Facilities

  • Meeting facilities

Accommodation Policy & General Information in Royal Plaza on Scotts

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Deposit

Deposit 0 is required upon check-in. The accommodation accepts cash, debit or credit card.

Early Check-in

You're allowed to check-in before the accommodation’s check-in time. If you wish to do so, please contact the accommodation. Additional charges apply.
Read All

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast
Available rooms at Royal Plaza on Scotts
507
Number of floors in Royal Plaza on Scotts
15
Another facilities in Royal Plaza on Scotts
Bellhop, Concierge, Express check-out, 24-hour Receptionist, 24-hour security

Frequently asked question in Royal Plaza on Scotts

What are available facilities at Royal Plaza on Scotts?
There are top facilites at Royal Plaza on Scotts such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Royal Plaza on Scotts?
The standard check-in time at Royal Plaza on Scotts is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Royal Plaza on Scotts provide breakfast?
Yes, Royal Plaza on Scotts provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Royal Plaza on Scotts

Traveloka (3.214)

Other sources (923)

8,8
Very Good

From 3.214 reviews

Provided by travelers on
Cleanliness

9,1

Room Comfort

9,0

Meal

8,6

Location

9,1

Service and Facilites

9,0

People often mention about Royal Plaza on Scotts
All
Distance to City Center (17)
Staff Friendliness (17)
Bedroom (16)
Surroundings (15)
Accessibility (15)
Room Space (15)
Ambiance (13)
Hotel Area (13)
Bathroom (10)
Family Friendly (8)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Royal Plaza on Scotts

Number of reviews per page
20
40
Customer reviews
D***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA

9,7

/10

Reviewed 2 week(s) ago

The hotel is great. You can get a spacious room with modern design in the middle of Orchard Road but not too pricey. What a good deal.

Find this review helpful?

Accommodation's Reply
08 Apr 2025
Dear D***a, Thank you for your thoughtful message! I truly appreciate the time you took to share your experience. It's great to hear that you enjoyed the spacious and modern room, as well as the location on Orchard Road. We aim to provide the best value for our guests, and your feedback confirms we're on the right track. If there's anything else we can do to make your next stay even better, please don't hesitate to let us know. We look forward to welcoming you back soon! Kind regards, Neeta Dave Director of Operations & Chief Experience Officer (CEO)
L***e
icon-Leisure
Leisure
icon-origin-TRAVELOKA

9,7

/10

Reviewed 3 week(s) ago

I was very impressed with the friendliness of the staff named Mariz because I was given a large double room, thank you.
Translated by Google Icon
See original

Find this review helpful?

Accommodation's Reply
06 Apr 2025
Dear L***e, I’m so glad to hear you had a positive experience! It sounds like Mariz really made a difference during your stay. I’ll be sure to pass along your kind words, and I know they’ll appreciate it! If there’s anything else you’d like to share or ask about your visit, please feel free to reach out. Kind regards, Neeta Dave Director of Operations & Chief Experience Officer (CEO)
V***y
icon-Business
Business
icon-origin-TRAVELOKA

8,8

/10

Reviewed 4 week(s) ago

I always stayed here whenever I came to Singapore.

Find this review helpful?

Accommodation's Reply
06 Apr 2025
Dear V***y, Thank you for sharing that! We’re delighted to be your preferred choice whenever you visit Singapore. It’s always a pleasure to welcome you back. Kind regards, Neeta Dave Director of Operations & Chief Experience Officer (CEO)
Anton K.
icon-Staycation
Staycation
icon-origin-TRAVELOKA

9,4

/10

Reviewed 4 week(s) ago

Pillows were really hard and uncomfortable. No face towels were provided.

Find this review helpful?

Accommodation's Reply
06 Apr 2025
Dear Mr. Anton K. Thank you for your feedback. I’m sorry to hear that the pillows were uncomfortable and that you didn’t receive face towels. Please know that we strive to ensure a comfortable stay for all our guests, and I appreciate you bringing this to our attention. We do offer pillow options upon request, and I’ll make sure our team is aware of your comments so we can improve the experience for future stays. Kind regards, Neeta Dave Director of Operations & Chief Experience Officer (CEO)
m***a
icon-origin-TRAVELOKA

8,8

/10

Reviewed 5 week(s) ago

This is my first time staying at this hotel, I'll definitely come back again. Very strategic location, close to Tang's, Ion, Wheel Lock etc. The room is also comfortable.

Find this review helpful?

Accommodation's Reply
06 Apr 2025
Dear m***a, Thank you for sharing your experience! We’re thrilled to hear that you had such a positive first stay with us and that you enjoyed our strategic location. It’s great to know that you found the room comfortable as well. We look forward to welcoming you back on your next visit! Kind regards, Neeta Dave Director of Operations & Chief Experience Officer (CEO)
M***l
icon-Leisure
Leisure
icon-origin-TRAVELOKA

9,4

/10

Reviewed 5 week(s) ago

Everything good. This is my second time staying at Royal Plaza on Scotts. Will recommend this hotel.

Find this review helpful?

Accommodation's Reply
21 Mar 2025
Dear M***l, Thank you for your kind words and for choosing to stay with us again at Royal Plaza on Scotts! We truly appreciate your loyalty and are thrilled to hear that you had another great experience. Your recommendation means the world to us, and we’re so glad that our service, convenience, and breakfast selection made your stay enjoyable. We can’t wait to welcome you back for your next visit! If there’s anything we can do to make your future stays even better, please don’t hesitate to let us know. Kind regards, Neeta Dave Director of Operations & Chief Experience Officer (CEO)
R***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA

9,4

/10

Reviewed 8 week(s) ago

nice service customer, good lokasi and clean room 👍

Find this review helpful?

Accommodation's Reply
08 Mar 2025
Dear R***i, Thank you for your wonderful feedback! We're so glad to hear that you enjoyed the service, location, and cleanliness of the room. It's always a pleasure to know that our efforts made your stay comfortable. We hope to welcome you again soon! Kind regards, Neeta Dave Director of Operations & Chief Experience Officer (CEO)
Mahwan A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA

8,5

/10

Reviewed 8 week(s) ago

Best hospitality. We always feel at home.

Find this review helpful?

Accommodation's Reply
08 Mar 2025
Dear Mahwan A., Thank you so much for your kind words! We're thrilled to hear that you feel at home with us. Providing the best hospitality is our top priority, and it's wonderful to know that we've succeeded in making your experience enjoyable. We look forward to welcoming you again soon. Kind regards, Neeta Dave Director of Operations & Chief Experience Officer (CEO)
chang s. s.
icon-Staycation
Staycation
icon-origin-TRAVELOKA

8,8

/10

Reviewed 10 week(s) ago

strategic location, comfortable, clean, very good
Translated by Google Icon
See original

Find this review helpful?

Accommodation's Reply
18 Feb 2025
Dear Chang S. S., Thank you so much for your positive feedback! We're delighted to hear that you found our location strategic, and that the comfort and cleanliness of our property met your expectations. We strive to provide the best experience for our guests, and it’s great to know we succeeded. We look forward to welcoming you again soon! Kind regards, Neeta Dave Director of Operations & Chief Experience Officer (CEO)
Irma M. S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA

10,0

/10

Reviewed 10 week(s) ago

My Favourite hotel when I stay in Singapore

Find this review helpful?

Accommodation's Reply
17 Feb 2025
Dear Irma M. S., Thank you so much for your kind words! We’re thrilled to be your favorite hotel when you stay in Singapore. It’s always a pleasure to welcome you, and we’re so glad to know that you enjoy your time with us. We look forward to making your next stay just as special and memorable! Kind regards, Neeta Dave Director of Operations & Chief Experience Officer (CEO)
N***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA

10,0

/10

Reviewed 11 week(s) ago

Another time and opportunity will come back here and stay at this hotel again 🙏🏻👍🏻
Translated by Google Icon
See original

1 people find it helpful

Accommodation's Reply
07 Feb 2025
Dear N***y, We’re so glad to hear that you’re looking forward to returning! It will be our pleasure to welcome you back whenever the opportunity arises. We’re committed to providing you with another memorable experience and ensuring your stay is just as perfect as the last. See you next time, and thank you once again for choosing us! Safe travels! Best regards, Neeta Dave Director of Operations & Chief Experience Officer (CEO)
febriandi
icon-origin-TRAVELOKA

8,8

/10

Reviewed 12 week(s) ago

Pleasant with a very strategic location
Translated by Google Icon
See original

Find this review helpful?

Accommodation's Reply
02 Feb 2025
Dear Febriandi, Thank you for sharing your feedback! We’re so glad to hear that you had a pleasant stay and appreciated our strategic location. We strive to offer convenience and comfort, and it’s great to know it made your visit even better. We hope to welcome you back soon for another great experience! Best regards, Neeta Dave Director of Operations & Chief Experience Officer (CEO)
Putri m.
icon-Leisure
Leisure
icon-origin-TRAVELOKA

10,0

/10

Reviewed 14 week(s) ago

This hotel is one of the most favorite hotel to stay for my family since 15 years ago. The staffs are so friendly and helpful, the location is closed to orchard road, and also the foods are so yummy.

1 people find it helpful

Accommodation's Reply
25 Jan 2025
Dear Putri M., Thank you so much for your heartwarming feedback! We’re truly honored to have been your family’s go-to hotel for the past 15 years. It’s wonderful to hear that our staff, location, and food continue to make your stays special. We deeply appreciate your loyalty and look forward to welcoming you and your family back for many more enjoyable visits! Best regards, Neeta Dave Director of Operations & Chief Experience Officer (CEO)
s***f
icon-Leisure
Leisure
icon-origin-TRAVELOKA

8,5

/10

Reviewed 15 week(s) ago

Very helpful and friendly staff, halal certified restaurant with a varied menu.
Translated by Google Icon
See original

Find this review helpful?

Accommodation's Reply
15 Jan 2025
Dear s***f, Thank you for your kind words! We're so glad to hear that you had a great experience with our helpful and friendly staff, and enjoyed the variety of options at our halal-certified restaurant. We look forward to welcoming you back soon! Best regards, Neeta Dave Director of Operations & Chief Experience Officer (CEO)
Mahwan A.
icon-origin-TRAVELOKA

10,0

/10

Reviewed 15 week(s) ago

This hotel has been always excellent to me and family

Find this review helpful?

Accommodation's Reply
07 Jan 2025
Dear Mahwan A., Thank you for your kind words! We’re so happy to hear that we’ve consistently provided excellent service to you and your family. It’s always a pleasure to welcome you back, and we look forward to many more memorable stays with us! Kind regards, Neeta Dave Director of Operations & Chief Experience Officer (CEO)
Alice E.
icon-origin-TRAVELOKA

10,0

/10

Reviewed 16 week(s) ago

Good hotel near shoppimg area and restaurant. Very convenient hotel for family

Find this review helpful?

Accommodation's Reply
15 Jan 2025
Dear Ms. Alice E.. Thank you for your feedback! We’re delighted to hear that you found our hotel convenient, especially for families, and that its proximity to shopping areas and restaurants added to your experience. We hope to welcome you and your family again soon! Best regards, Neeta Dave Director of Operations & Chief Experience Officer (CEO)
Lilie G. L.
icon-Leisure
Leisure
icon-origin-TRAVELOKA

9,7

/10

Reviewed 16 week(s) ago

Stayed 2 hrs, room was upgraded because of birthday, clean and pleasant hotel, thank you to the nice reception staff.
Translated by Google Icon
See original

1 people find it helpful

Accommodation's Reply
07 Jan 2025
Dear Lilie G. L., Thank you for your lovely feedback! We’re so glad to hear you had a pleasant stay and enjoyed the room upgrade. It’s wonderful that our reception staff could make your birthday special. We hope to welcome you back for a longer stay next time! Kind regards, Neeta Dave Director of Operations & Chief Experience Officer (CEO)
meilisa c.
icon-Leisure
Leisure
icon-origin-TRAVELOKA

8,8

/10

Reviewed 16 week(s) ago

The soap, shampoo and conditioner are so spicy that it makes you nauseous 🤭 but the rest are pretty standard.
Translated by Google Icon
See original

Find this review helpful?

Accommodation's Reply
05 Jan 2025
Dear Ms. Meilisa C, Thank you for sharing your feedback with us! We apologize that the soap, shampoo, and conditioner were too strong for your liking and caused discomfort. We understand how overwhelming scents or ingredients can sometimes have that effect, and we will certainly take your comments into consideration as we continue to improve our offerings. We’re glad to hear the rest of the amenities were to your satisfaction. Your comfort is our priority, and we appreciate your input in helping us enhance the guest experience. We hope to have the pleasure of welcoming you again soon! Kind regards, Neeta Dave Director of Operations & Chief Experience Officer (CEO)
F***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA

8,2

/10

Reviewed 17 week(s) ago

Check in and check out, waiting in line for a long time, shower water, sink taps, only hot water came out until we complained, it took about 40 minutes for the engineering department to come, after we opened it and it kept going cold, after a long time, finally after 30 minutes the water was normal, the officer came.
Translated by Google Icon
See original

Find this review helpful?

Accommodation's Reply
02 Jan 2025
Dear F***y, Thank you for sharing your experience with us. We sincerely apologize for the inconvenience you encountered during check-in and check-out, as well as with the water temperature issue. We understand how frustrating this must have been, and we truly appreciate your patience while our engineering team worked to resolve the issue. Rest assured, we are addressing these concerns to ensure smoother service and quicker response times for future guests. We value your feedback and hope to have the opportunity to provide you with a more seamless experience on your next stay. Kind regards, Neeta Dave Director of Operations & Chief Experience Officer (CEO)
l***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA

8,5

/10

Reviewed 17 week(s) ago

Good location and in front of the hotel theres bus stop

1 people find it helpful

Accommodation's Reply
02 Jan 2025
Dear l***a, Thank you for your feedback! We're glad to hear you found our location convenient, with the added benefit of a bus stop right in front of the hotel. We hope to welcome you back soon! Kind regards, Neeta Dave Director of Operations & Chief Experience Officer (CEO)
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Bedroom 4 Royal Plaza on Scotts

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.