Courtyard by Marriott Zurich North

Eno English speaking agents at the front desk

The Area is nice, and conveniently located to center of City and airport. Would like if the rooms had a couple of cups, not just disposable ones. Breakfast was good.

My overall stat was good. There was a mixup with the Parking. I paid for parking but because they didn’t really make it clear for me on exactly where the spot was, I parked in free parking of another business. They said they still had to charge me because I reserved the hot spot even though they didn’t make it clear on where to park. Breakfast was amazing. The location was amazing. The hotel was very clean. And the train station was only a five minute walk.

Most of the staff was wonderful

Nice, clean and in a good location to get to transportation etc.

It was nice.

The staff were very friendly and the place was incredible!

Omar was very helpful at front desk.

I booked a wheelchair accessible room, which was clearly mentioned on the reservation, yet when I arrived I was given a room with a bathroom in which there was no room to swing a cat, let alone use the toilet or shower/ bath. The hotel advised they had 6 disabled access rooms, but that they were all taken. I made my booking in good time, and Expedia who is in charge of the booking needs to create fields on the room selection page specifically for ‘accessible rooms’ to ensure it is brought to the hotel’s attention. Despite my request being as clear as day on my booking, the courtyard in Zürich simply overlooked or omitted any correlation between my request for an accessible room and the fact they had none available. Had they done this, I would have been advised and been given the opportunity to book elsewhere and get a room which met my basic needs. There is nothing wrong with this hotel, quite the contrary, however an administrative mistake has not only cost me the night at this expensive hotel, but also meant I only had a bed and a sink. No shower or wc. I think I deserve a partial or complete refund for this stay. Originally I was going to be staying two nights but had to change it to one - thank goodness for that. Staff were professional and understanding about the issue, but couldn’t do anything as I had booked via hotels/ Expedia. Who do I contact who do I speak to to help me get at least a partial refund as the error wasn’t mine?

1. We booked and paid for a 2 beds room. Their cleaning lady has left, they can only give us a 1 king bed room for me and my adult son. 2. Little molding inside shower enclosure. Otherwise, good neighborhood; easy tram and bus nearby; COOP supermarket across the street.

Would have been good to have breakfast included...

Close to tram transportation. Clean and safe environment. Helpful staff

The reception staff were very nice and helpful and made us feel like VIP’s upon check in. Would definitely come back whenever we’re in Zurich!

Excluding several elevator issues that were sometimes annoying, our experience was great! This was our 4th stay at this property in the past 2 years, and we always look forward to going back. The reception, housekeeping, and food staff are all super nice and personable. Location is easy to get to Oerlikon train station, Migros across the street for snacks, and there is a city bus stop literally 20 steps from the front door. Recommend this property? YES!

Nice staff and decent hotel. Room wasn't clean at check in (multiple hairs on bed and such) but no cleaning staff were available because it was the weekend at the late evening hours so we had to clean ourselves. We had breakfast at the hotel because we were in a rush, it's 25 CHF per person (~$30 USD) for a buffet style breakfast which was WAY over expensive for the variety offered or the taste (which wasn't bad, but definitely wasn't very good). We will not be returning to this property.

Really enjoyed our stay at this property. Room size was quite big as compared to the European style. Really excellent location with easy access to train station. Staff was very nice & helpful. Would love to visit again this property on our next visit to Zurich and will suggest our friends too.

Nice hotel

Great Place to stay! Delicious breakfast! Many restaurants right beside the hotel, I even think they are part of the hotel but they have many options. We tried the sushi place and it was top!

Clean, quiet and spacious room. Excellent location of the hotel.

Some of the service staff needs retraining/ I suspect English is a barrier / they try but don’t recommend for anyone that cannot communicate in the local language