Hilton Zurich Airport

Near the train station and airport..excellent service and staff

I prefer the Hilton mainly because of the surroundings and beautiful location, bordering nature with hiking trails and still close to the airport. There is always enough parking (but only outside). Dogs are welcome, although for the 40 francs extra charge they could offer something extra (water bowl in the room, treats, dog blanket... whatever).

Perfect for our one night layover in Zurich. Room was very comfortable, clean and spacious. I would recommend for a layover, it met all our needs.

We arrived at 2 am following a flight cancellation with. My spouse and my son 5 years old and we asked at the front desk to set up a second bed because they said only one bed room was available while I booked for two bed … the person never showed up to set up the bed for our son in despite for the promise of the front desk this clearly inacceptable .. I am gona ask a refund ..

Hilton is always good and trustable.

Nice and quiet. The pillows are amazing. It is inside of the airport and very to go

Amazing!

Amazing staff and service, very helpful and accommodating.

clean , close to train station. Courteous and friendly employees . Room is decent

Excellent

The room is old and the shower is disgusting I would recommend you to renew the rooms

Our first room had a big hole in the baseboard that looked like rodents used. They moved us to a 2nd room where the floor was not vacuumed (bottle caps and blue thread throughout were on the carpet) the entire time we were there and the bathroom door handle would lock you in the bathroom without touching the lock. There was mold in the bath tub. They did change out the handle, but never vacuumed during our 3 day stay. We asked to change hotels but they wouldn’t credit us.

This was perfect for our overnight stay. Though the rooms and carpet need a little of an update. Overall, the staff/service was excellent, they were kind and helpful, and the ride from the train to the city was convenient and easy. Recommend.

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The shower was stopped up. I was suprised to see acharge for the airport shuttle going to the airport when the site said airport shuttle. Parking at 35 sw fr was exhorbitant

Clean and efficient

Great location for our visit

Their second floor is like going into the dungeon. Your view is depressing - bushes or the parking lot!

I am giving a very low rating due to the extremely poor experience my family and I had during our stay at the Hilton Hotel in Zurich from July 9 to July 11. We booked and expected to stay at the Hilton Hotel in Zurich, but upon arrival, we were given accommodation at a different hotel down the hill, named Apart Hotel. This was not what we booked for, and we were simply told to come to the Hilton for breakfast. This bait-and-switch tactic was unacceptable. To make matters worse, we were locked out once and had to walk up the hill at night to reactivate our card key at the Hilton. The Apart Hotel had no staff available after 9 p.m., leaving us helpless and frustrated. My wife and daughter had to sit on the floor for 30 minutes outside our room until I was able to reactivate the keys by walking up the hill to the Hilton. The entire experience was very bad. The Hilton staff were unfriendly and showed no empathy or justification for moving us to a different hotel. My children also had a very bad experience due to these issues. Upon checkout, we inquired about a refund and were assured that our case would be reviewed and we would hear back within 1-2 days. It has now been a week, and we have received no communication from the hotel. This stay was extremely disappointing, and I would not recommend this hotel to anyone.

Very dated, needs renovation and the food breakfast was very average and expensive.