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Hotel Merkur Interlaken
Hotels
7,4
/10
Pleasant
292 reviews
What Guests Say About Their Stay
Verified traveler
10,0
/ 10
Great reception and front desk help. The location was excellent. The guest card was a wonderful plus! Everything was absolutely amazing for our 3 night stay.
Dexter
10,0
/ 10
This is one of the best hotels in Interlaken West. Close to everything. Staff were great. Breakfast is not too bad.
Charlotte
10,0
/ 10
The staff were top notch, and very helpful. Loved that it was across from the train station. The breakfast was perfect.
In the Area
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Bahnhofstrasse 35, Interlaken, Interlaken-Oberhasli District, Canton de Berne, Switzerland, 3800
Main Facilities
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Restaurant
WiFi
Elevator
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Available Room Types in Hotel Merkur Interlaken
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What's around Hotel Merkur Interlaken
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Bahnhofstrasse 35, Interlaken, Interlaken-Oberhasli District, Canton de Berne, Switzerland, 3800
Discover More About Hotel Merkur Interlaken
Location
Staying at Hotel Merkur Interlaken is a good choice when you are visiting Interlaken.
About Hotel Merkur Interlaken
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Hotel Merkur Interlaken.
Hotel Merkur Interlaken is a hotel with great comfort and excellent service according to most hotel's guests.
With all facilities offered, Hotel Merkur Interlaken is the right place to stay.
All facilities in Hotel Merkur Interlaken
Others
Hotel Services
- Tours
- Multilingual staff
- Luggage storage
- Express check-out
- Front desk
Public Facilities
- Others
- Elevator
- Smoke-free area
- Safety deposit box
General
- Parking
- Rooftop terrace
- Banquet
Things to Do
- Barbecue
- Shops
Business Facilities
- Meeting rooms
- Business center
Nearby Facilities
- Hair salon
- ATM/Banking
Food and Drinks
- Breakfast
Connectivity
- Free WiFi
Accommodation Policy & General Information in Hotel Merkur Interlaken
Important Note
- Nearby parking fee: CHF 15 per day (300 ft away)
- Early check-in fee: CHF 40 (subject to availability)
- Late check-in fee: CHF 40 for check-in between 12:30 PM and 3:00 PM
- Late check-out fee: CHF 40 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
- A tax is imposed by the city: From 1 November - 31 March, CHF 2.20 per person, per night. This tax does not apply to children under 16 years of age.
- A tax is imposed by the city: From 1 April - 31 October, CHF 2.50 per person, per night. This tax does not apply to children under 16 years of age.
- Tourism fee: CHF 3.50 per person, per night
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a smoke detector
The front desk is open daily from 7:30 AM - 10:00 PM. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information. The front desk is staffed during limited hours.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, WiFi, Elevator |
Check-In / Check-Out Time | From 15:00 - Before 11:00 |
Breakfast Availability | Yes, some room provide breakfast |
Available rooms at Hotel Merkur Interlaken | 36 |
Number of floors in Hotel Merkur Interlaken | 5 |
Another facilities in Hotel Merkur Interlaken | Tours, Multilingual staff, Luggage storage, Express check-out, Front desk |
Frequently asked question in Hotel Merkur Interlaken
What are available facilities at Hotel Merkur Interlaken?
There are top facilites at Hotel Merkur Interlaken such as Restaurant, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hotel Merkur Interlaken?
The standard check-in time at Hotel Merkur Interlaken is starting from From 15:00 while the latest check-out time is at Before 11:00
Does Hotel Merkur Interlaken provide breakfast?
Yes, Hotel Merkur Interlaken provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Hotel Merkur Interlaken
Traveloka (2)
Other sources (292)
7,4
Pleasant
From 292 reviews
Cleanliness
7,8
Room Comfort
7,0
Location
9,0
Service and Facilites
7,6
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Traveler Reviews Hotel Merkur Interlaken
Number of reviews per page
20
40
Top reviews
Verified traveler
10,0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Great reception and front desk help. The location was excellent. The guest card was a wonderful plus! Everything was absolutely amazing for our 3 night stay.
Dexter
Leisure with Partner
10,0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
This is one of the best hotels in Interlaken West. Close to everything. Staff were great. Breakfast is not too bad.
PIERRE
6,0
/10
Reviewed 29 week(s) ago
Hotels.com verified review
The room was very small, and so was the bathroom. Not worth the price. But I guess this is Switzerland.
Charlotte
Leisure with Partner
10,0
/10
Reviewed 32 week(s) ago
Expedia Group verified review
The staff were top notch, and very helpful. Loved that it was across from the train station. The breakfast was perfect.
Eyob
4,0
/10
Reviewed 39 week(s) ago
Expedia Group verified review
I understand they did not advertise they don’t have AC but this place definitely needs AC.
Melissa
Leisure with Friends
10,0
/10
Reviewed 40 week(s) ago
Expedia Group verified review
Awesome and comfy place to stay.
Matthew
8,0
/10
Reviewed 47 week(s) ago
Hotels.com verified review
Good location. Basic room but we were only there one night. Directly opposite one of the railway stations in Interlaken.
khan
Leisure with Partner
10,0
/10
Reviewed 47 week(s) ago
Expedia Group verified review
Best location and , rooms are very and best hotel I have been . Hotel staff Joana was very friendly and helpful. Other staff as well very friendly and helpful . I highly recommended this hotel .
RANITA
Leisure with Partner
10,0
/10
Reviewed 48 week(s) ago
Expedia Group verified review
This was one of the better hotels that I’ve stayed at in Europe. Marcel, the front desk manager was excellent, so friendly, helpful, knowledgeable and an all around great guy.
Carlos
Leisure Family
10,0
/10
Reviewed 48 week(s) ago
Expedia Group verified review
Fantastic breakfast
Anne
Leisure with Partner
10,0
/10
Reviewed 51 week(s) ago
Expedia Group verified review
It’s a perfect location and breakfast on the terrace looking at mountain views was an added bonus
Yih Biow
Leisure Family
10,0
/10
Reviewed 53 week(s) ago
Expedia Group verified review
This is very close to Interlaken West Station if you want a short walk. The bedding is comfortable in our liking. Breakfast floor has an amazing view of the area. Breakfast was very good in our tasting. I would stay here again for the convenient to train station.
Inderjit
Leisure
10,0
/10
Reviewed 55 week(s) ago
Expedia Group verified review
Just opposite to interlaken westvtrain station. Lot of food places, market just next door. Beautiful location.
Gisele
10,0
/10
Reviewed 59 week(s) ago
Hotels.com verified review
Very convenient to train station and bus transportation everywhere in town. Nice and helpful staff, great breakfast.
Room is in the smaller range but ok.
David
Leisure with Partner
10,0
/10
Reviewed 63 week(s) ago
Expedia Group verified review
Excellent location by the railway station. great breakfast
tenzin
Leisure with Friends
10,0
/10
Reviewed 71 week(s) ago
Expedia Group verified review
Pleasant staff and very clean room
Yvonne Mei Ling
Leisure Family
8,0
/10
Reviewed 92 week(s) ago
Expedia Group verified review
NA
FAINA
2,0
/10
Reviewed 94 week(s) ago
Expedia Group verified review
FALSE ADVERTISEMENT - there is NO AIR CONDITIONER in the room, rooms are dirty, and spider webs in the corners. The carpet in the hallways is probably 100 years old and smells like a dirty bathroom. The whole building smells.
Located right across the street from the train station - so no air, you have to open windows, and train and traffic noise is literally in your room - no escape.
There is no stuff during the night, you are on your own.
Overall - terrible experience, would not recommend this hotel.
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Rency
Leisure Family
10,0
/10
Reviewed 95 week(s) ago
Expedia Group verified review
Andrei and Julie are the best hosts. Accomodated my request for 1 room with extra bed which is not a norm in Interlaken. Very central, across the ainterlaken West and other shops and restaurants, including groceries. Will definitely come back to their hotel whenever I come back to Interlaken.
Ahmed
Leisure with Friends
8,0
/10
Reviewed 96 week(s) ago
Expedia Group verified review
Congrats to the new management, inviting all guests to the new management celebration was a great touch. Enjoyed meeting the staff. The friendliness of the owners and helpfulness is memorable.
Special mention to Noah at the reception for her professionalism!
Only issue I had was street noise, I asked for 3 quiet rooms, unfortunately for me mine was on the street and couldn’t keep the window open past 4am due to noise. But then without cooling system the room became too warm. I’m sure management will find a solution :)
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Number of reviews per page
20
40
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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