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Mont Cervin Palace
Hotels
9,6
/10
Exceptional
172 reviews
What Guests Say About Their Stay
Manav
10,0
/ 10
Great hospitality by the staff specially Verissimo, Sandro and Louis.
Part of Property is old but hospitality by these individuals made it worth staying there.
louis
10,0
/ 10
Located in the heart of Zermatt. Beautiful view of the Matterhorn from our window. Very accommodating staff. Breakfast was really great . Out door area to sit and drink was also great. recommend
KEITH
10,0
/ 10
Everything was excellent, the service, food, everything. There was never a time where I felt like my needs were not being met. The room was also fantastic with a great view.
In the Area
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Bahnhofstrasse 31, Zermatt, Visp District, Canton du Valais, Switzerland, 3920
Main Facilities
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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Elevator
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Available Room Types in Mont Cervin Palace
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What's around Mont Cervin Palace
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Bahnhofstrasse 31, Zermatt, Visp District, Canton du Valais, Switzerland, 3920
Discover More About Mont Cervin Palace
Location
Mont Cervin Palace is located in area / city Zermatt.
About Mont Cervin Palace
The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Mont Cervin Palace exclusively for you.
Enjoy luxurious treats and incomparable experience by staying at Mont Cervin Palace.
All facilities in Mont Cervin Palace
Others
Things to Do
- Shops
- Hot tub
- Indoor pool
- Spa
- Garden
- Library
- Outdoor pool
- Sauna
- Steam room
- Pool sun loungers
Hotel Services
- Laundry service
- Tours
- Multilingual staff
- Newspaper in lobby
- Wedding service
- Luggage storage
- Porter
- 24-hour Receptionist
- Concierge
Family-friendly Facilities
- Kids club
- Babysitting & childcare (surcharge)
- Toys
- Children games
- Children pool
Public Facilities
- Others
- Coffee/tea in lobby
- Elevator
- Restaurant
- Safety deposit box
General
- Smoking area
- Fireplace in lobby
- Banquet
- Terrace
Business Facilities
- Meeting facilities
- Conference center
- Business center
- Computer station
Sports and Recreations
- Ski storage
- Fitness center
- Game room
- Billiard
Food and Drinks
- Bar
- Breakfast
- Snack bar
Shuttle Service
- Airport transfer (surcharge)
- Train station pickup
Kids and Pets
- Babysitting with surcharge
Connectivity
- Free WiFi
In-room Facilities
- TV
Accommodation Policy & General Information in Mont Cervin Palace
Important Note
- Pet fee: CHF 40.00 per pet, per day
- Service animals are exempt from fees
- Rollaway bed fee: CHF 200.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Cashless transactions are available
- Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. If you arrive at the property after hours, you'll need to check in at an alternate location: [Concierge desk]. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Zermatt is in a car-free zone and can be reached only by train.
The property is closed between April 13 and June 12.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | From 15:00 - Before 12:00 |
Breakfast Availability | Yes, some room provide breakfast |
Available rooms at Mont Cervin Palace | 150 |
Another facilities in Mont Cervin Palace | Shops, Hot tub, Indoor pool, Spa, Garden |
Frequently asked question in Mont Cervin Palace
What are available facilities at Mont Cervin Palace?
There are top facilites at Mont Cervin Palace such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Mont Cervin Palace?
The standard check-in time at Mont Cervin Palace is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Mont Cervin Palace provide breakfast?
Yes, Mont Cervin Palace provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Mont Cervin Palace
Other sources (172)
9,6
Exceptional
From 172 reviews
Cleanliness
9,6
Room Comfort
9,6
Location
10,0
Service and Facilites
9,4
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Traveler Reviews Mont Cervin Palace
Number of reviews per page
20
40
Top reviews
Sofia
10,0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Everything was perfect, and the activities were incredible!
Steve
Leisure Family
8,0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
This is a very special hotel in a special location of Zermatt. All staff are wonderful and happy and helpful
Spa is brilliant and the water is nice and warm
Manav
Leisure
10,0
/10
Reviewed 32 week(s) ago
Expedia Group verified review
Great hospitality by the staff specially Verissimo, Sandro and Louis.
Part of Property is old but hospitality by these individuals made it worth staying there.
louis
10,0
/10
Reviewed 32 week(s) ago
Expedia Group verified review
Located in the heart of Zermatt. Beautiful view of the Matterhorn from our window. Very accommodating staff. Breakfast was really great . Out door area to sit and drink was also great. recommend
KEITH
Leisure
10,0
/10
Reviewed 34 week(s) ago
Expedia Group verified review
Everything was excellent, the service, food, everything. There was never a time where I felt like my needs were not being met. The room was also fantastic with a great view.
Nicole
Leisure with Partner
10,0
/10
Reviewed 35 week(s) ago
Expedia Group verified review
10/10 hotel! Amazing property and amenities. Their attention to detail when it comes to hospitality is top notch. Every staff member was exceptionally helpful and kind. Next time we return to Zermatt we will definitely choose to come back to this hotel!
Peter
10,0
/10
Reviewed 36 week(s) ago
Hotels.com verified review
The hotel is absolutely beautiful, nicely renovated, extremely comfortable and has all the modern conveniences. The only slight disappointment was the restaurant. It was too brightly lit, lacking ambiance and the service was disappointing.
Neomi
Friends and Family
10,0
/10
Reviewed 39 week(s) ago
Hotels.com verified review
Excellent accommodations excellent staff and service must stay!!
Daniel
10,0
/10
Reviewed 39 week(s) ago
Hotels.com verified review
Unbelievable place. Staff were the nicest I've ever experienced from the moment we stepped off the train. Recommend this place highly!
Stephanie
10,0
/10
Reviewed 41 week(s) ago
Expedia Group verified review
Claudio and the staff were all amazing. Professional and super efficient yet with a homey atmosphere for a very high end property. Nothing was too much for them! Hotel manager was also terrific. Will definitely stay there again. Very welcoming and happy environment. Thank you Mont Cervin Palace!!
Luz
Leisure Family
10,0
/10
Reviewed 43 week(s) ago
Expedia Group verified review
Awesome !
Beth
Leisure Family
10,0
/10
Reviewed 55 week(s) ago
Expedia Group verified review
The property is gorgeous! What makes this property stand out is the exceptional service from the staff. From the concierge desk, to the reception staff to the spa/pool desk attendant, to the restaurant servers and management to the shuttle service, we received truly excellent care and attention. We will be back!
Hesky
Leisure
10,0
/10
Reviewed 64 week(s) ago
Expedia Group verified review
A renowned establishment that lived up to its reputation. Beautiful pool and convenient ski room and facilities
Antonieta
6,0
/10
Reviewed 66 week(s) ago
Expedia Group verified review
We couldn’t take a shower because our side of the hotel did not have HOT water only cold. They gave us a piece of chocolate to “compensate” totally unacceptable
May
Leisure with Friends
8,0
/10
Reviewed 83 week(s) ago
Expedia Group verified review
The property was nice. I was very disappointed in my check in. I reserved and paid for 3 rooms. I was traveling with a group of 6 ladies. I had to check us all in as I had reserved and paid for the rooms. The other rooms were available on arrive and on the 5th floor with a lovely view of the mountains. My room wasn't available for a couple of hours and I was put in a room on the second floor overlooking the roof of the property. I was never asked if I wanted one of the nicer rooms. I'm glad my traveling friends got a super nice room but was very disappointed in my room. Bathroom was half the size of the others as well. I asked to be moved to the same floor the others were on but was told it would be an additional $1000 swiss francs. They knew we were traveling together. I thought this could have been handled better. The receptionist was a very sweet person and the manager, who I asked to speak with was also professional and nice. I was just disappointed they didn't make accomodations for my request.
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Nick
Friends and Family
10,0
/10
Reviewed 90 week(s) ago
Hotels.com verified review
One of the best hotels I have stayed at. Stayed 3 nights but could have done 4 or 5. The service was the best! I will be staying at this hotel again on my next visit.
Phill
Leisure Family
10,0
/10
Reviewed 93 week(s) ago
Expedia Group verified review
Great service!
Wilfredo
Leisure with Partner
10,0
/10
Reviewed 106 week(s) ago
Expedia Group verified review
It's convenient. Lot's of dining options around. Definitely friendly staff, cozy. Makes you feel welcome.
Jeffrey
Leisure Family
10,0
/10
Reviewed 107 week(s) ago
Expedia Group verified review
Awesome staff. Beautiful room. Excellent views!
Maksim
Friends and Family
10,0
/10
Reviewed 116 week(s) ago
Hotels.com verified review
It was great! Thank you so much for everything
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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