Palace Downtown

Hotels
9,4
/10

Exceptional

954 reviews

What Guests Say About Their Stay

JINWOO
10,0
/ 10
It was very good hotel for my family trip. Near by Dubai mall and good location for many restaurants and shopping
Ronald
10,0
/ 10
Excelent hotel. The beds were very comfortable. The staff was very friendly anf accomodating.
Jauhar
10,0
/ 10
This is by far the best hotel I’ve ever stayed at during my travels to Dubai. The customer service is exceptional, and the location is absolutely perfect—10/10
In the Area
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Sheikh Mohammed Bin Rashed, Boulevard Downtown Dubai, Burj Khalifa, Sector 3, Dubai, United Arab Emirates, Dubai

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Palace Downtown is a hotel in a good neighborhood, which is located at Burj Khalifa. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Palace Downtown

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Sheikh Mohammed Bin Rashed, Boulevard Downtown Dubai, Burj Khalifa, Sector 3, Dubai, United Arab Emirates, Dubai
Others Palace Downtown
Others 2 Palace Downtown

Discover More About Palace Downtown

Location


Palace Downtown is a hotel in a good neighborhood, which is located at Burj Khalifa.

About Palace Downtown

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Palace Downtown exclusively for you.

Palace Downtown is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Palace Downtown.

All facilities in Palace Downtown

Others Palace Downtown
Others

Things to Do

  • Shops
  • Beach umbrella
  • Outdoor pool
  • Turkish bath
  • Spa
  • Health club
  • Library
  • Sauna
  • Steam room
  • Pool cabanas (surcharge)
  • Pool sun loungers

Hotel Services

  • Laundry service
  • Tours
  • Multilingual staff
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • Porter
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Others
  • Coffee shop
  • Coffee/tea in lobby
  • Elevator
  • Restaurant
  • Safety deposit box

Transportation

  • Limo or town car service
  • Shopping center shuttle (surcharge)
  • Area shuttle with surcharge
  • Valet parking

Business Facilities

  • Conference room
  • Meeting rooms
  • Business center
  • Conference rooms

Food and Drinks

  • Bar
  • Poolside bar
  • Breakfast

General

  • Smoking area
  • Banquet
  • Parking

Nearby Facilities

  • Souvenir shop
  • Hair salon
  • ATM/Banking

Connectivity

  • LAN Internet
  • Free WiFi

Family-friendly Facilities

  • Children pool

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Palace Downtown

Important Note
  • Fee for buffet breakfast: approximately AED 160 per person
  • Airport shuttle fee: AED 400 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: AED 350.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AED 500 per night
  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Check-in is 2 PM on December 31 to avoid temporary road closures.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast
Available rooms at Palace Downtown
242
Another facilities in Palace Downtown
Shops, Beach umbrella, Outdoor pool, Turkish bath, Spa

Frequently asked question in Palace Downtown

What are available facilities at Palace Downtown?
There are top facilites at Palace Downtown such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Palace Downtown?
The standard check-in time at Palace Downtown is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Palace Downtown provide breakfast?
Yes, Palace Downtown provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Palace Downtown

Traveloka (2)

Other sources (954)

9,4
Exceptional

From 954 reviews

Cleanliness

9,6

Room Comfort

9,4

Service and Facilites

9,4

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Traveler Reviews Palace Downtown

Number of reviews per page
20
40
Top reviews
JINWOO
icon-Friends and Family
Friends and Family

10,0

/10

Reviewed 14 week(s) ago

Hotels.com verified review

It was very good hotel for my family trip. Near by Dubai mall and good location for many restaurants and shopping
su ah
icon-Leisure Family
Leisure Family

8,0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Very complication just walking distance from Dubai mall. Clean and friendly staff
Ronald

10,0

/10

Reviewed 15 week(s) ago

Hotels.com verified review

Excelent hotel. The beds were very comfortable. The staff was very friendly anf accomodating.
Jauhar

10,0

/10

Reviewed 16 week(s) ago

Hotels.com verified review

This is by far the best hotel I’ve ever stayed at during my travels to Dubai. The customer service is exceptional, and the location is absolutely perfect—10/10
Leo

6,0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

Amazing staff all around. And great location was the highlight of our stay. The room was dated, and cleanliness was questionable for a 5-star hotel. Room didn’t have a working AC. Repeated calls and visits from maintenance didn’t fix the issue. Hotel moved us to an upgraded room, which we appreciated. And new room looked cleaner too. The breakfast buffet was mediocre, we only enjoyed the juices but didn’t enjoy any of the available item. My daughter had allergic reaction (eggs) to one order even though the menu and staff assured us our order was egg-free. We used three hotels during our trip, and by far this was the lowlight of our trip.
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Nicole E
icon-Leisure Family
Leisure Family

10,0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

Palace Downtown was an excellent hotel for our family over Christmas. Every detail was so thoughtful and the location can not be beat. The breakfast staff were so attentive and made our kids feel very special. The rooms were spacious, clean and very comfortable. We woyld absolutely stay here again
William
icon-Leisure with Partner
Leisure with Partner

10,0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

Beautiful view of the fountain show, conveniently located next to the mall. The property itself is beautiful and housekeeping staff does a great job. The buffet breakfast is excellent.
Hanna
icon-Leisure with Children
Leisure with Children

10,0

/10

Reviewed 19 week(s) ago

Expedia Group verified review

酒店非常漂亮,很舒服,每个工作人员都很友好,服务满分。下次我们还会一家人一起过来
Kanwar
icon-Leisure with Children
Leisure with Children

10,0

/10

Reviewed 20 week(s) ago

Expedia Group verified review

Amazing Property. Amazing Staff. Best view in entire Dubai for Burj Khalifa.
Kapeel
icon-Leisure Family
Leisure Family

10,0

/10

Reviewed 21 week(s) ago

Expedia Group verified review

Our stay was great!
SARAH
icon-Leisure with Partner
Leisure with Partner

10,0

/10

Reviewed 22 week(s) ago

Expedia Group verified review

Beautiful place and location!
Alicia

10,0

/10

Reviewed 22 week(s) ago

Expedia Group verified review

Amazing, super recommended
Maria
icon-Leisure Family
Leisure Family

10,0

/10

Reviewed 23 week(s) ago

Expedia Group verified review

Perfect
Sameer
icon-Leisure with Partner
Leisure with Partner

8,0

/10

Reviewed 24 week(s) ago

Expedia Group verified review

Location
Ahmed
icon-Business and Leisure
Business and Leisure

10,0

/10

Reviewed 24 week(s) ago

Expedia Group verified review

Accessibility to Dubai mall is great
Tad

10,0

/10

Reviewed 24 week(s) ago

Hotels.com verified review

This place is amazing. The view is incredible . The breakfast baffle is spectacular. The pool and cabanas were totally enjoyable. We were upgraded to a suite for being an hotels.com member. I only regret not staying longer….
Jola
icon-Leisure with Friends
Leisure with Friends

10,0

/10

Reviewed 25 week(s) ago

Expedia Group verified review

Service was amazing!
Naila
icon-Leisure Family
Leisure Family

10,0

/10

Reviewed 25 week(s) ago

Expedia Group verified review

Fab
Ayaz
icon-Leisure with Partner
Leisure with Partner

8,0

/10

Reviewed 25 week(s) ago

Expedia Group verified review

Beautiful hotel and only negative was lack of soundproofing, was able to hear people downstairs and early morning wake up call from birds.
Wendy

10,0

/10

Reviewed 25 week(s) ago

Hotels.com verified review

Hotel is in a good location in the downtown area. It's close to the Dubai Mall and all the restaurants but still remains quiet. Staff are excellent in all areas. Very helpful and attentive, can't do enough for you. Good choice of breakfast and restaurants are good. If you eat in Thiptara you're overlooking the fountain and Burj Khalifa. Lovely stay, would definitely come back
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Number of reviews per page
20
40

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Others 4 Palace Downtown

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.