Austin Marriott Downtown

Was not happy with the room Amenties, Room did not have micrwave, fridge, and internet to use. the free internet provided sucks, not able use it, cost extra money to upgrade to use internet, you pay $300-$400 a night to big name hotel and get nothing no complimentry breakfast either

This hotel is in the perfect location. Easy access to all of Austin’s great life.

This was a tough rating. To be completely frank, so much of the experience was great. We had an amazing lake view room. The service was nice, friendly staff, good restaurant etc. but the rating is for me based on my night sleep. It was pretty darn terrible. There was a strange knocking coming from the AC unit or from somewhere close to it. It was loud and constant. The noise sounded like the cadence of a machine gun. It would sound for about 10 to 20 seconds for what seemed like every hour throughout the night/early morning completely waking me up. I would finally fall asleep and bam the noise would return. I wanted to many time call but I kept hoping it was a pluming sound that would eventually stop. While checking out I was asked how the stay was and I was completely honest with the front desk associate. She advised me that she was sorry and that someone would contact me. A few hours later I received a text from someone named Garrett apologizing about the situation. He stated that if I wanted to speak further about it we could but when I responded he stop texting. Never got one more word back. The whole conversation seemed pretty wasted and

Great stay, with good food. Comfortable beds, and nice view on 30th floor.

The most important thing to us at a hotel is a good night's sleep. Every 30 minutes throughout the entire night, there was a terrible rattling noise in the room that would wake us up. We had an awful night's sleep and left early the next morning to drive back home. The hotel couldn't do anything about it because we purchased the room through Expedia. Purchasing through Expedia was not a good choice because we paid a lot of money and they couldn't reimburse or compensate for a bad experience.

We were in Austin for New Year’s Eve. The property was centrally located and walkable to shopping and restaurants at SoCo and we were a few minutes walk from the fireworks celebration over Lady Bird Lake. The entire staff was friendly and accommodating. Breakfast (have the biscuits) was wonderful!

I like the property.

Great location looking forward to returning- the staff was friendly and helpful and our room was clean and quiet

Great staff and stay would definitely return!

I cannot even call this a 2 star hotel, We booked a lake view room, while we got a roof view - neighbors outside roof- that was terrible view. The photos in the website was not real. The vanity was located inside the room that was not so good. They charged extra for some services that they did not serve it although they refund it when we claimed. The vale parking was taking more than 10 min when Asme your car. There was no one to bring our stuff down and I had to carry the luggage wheel to bring down our suitcases and no one opened the hotel door to the move out of the hotel lobby. In general, not a good experience with this hotel.

Beautiful area, beautiful hotel with great amenities.

I didn’t like the valet prices but no complaints

Front desk excellent and helpful went above and beyond. Bartenders great customer service! Easy to walk to every thing you want

Convenient location

We did not have keys to our room at checkin or web access due to internal problems. I hope Marriott was not hacked again.

Great

I will definitely be coming to stay here again! Absolutely loved this hotel. Highly recommend.

Beautiful hotel

Clean!

We had an amazing stay. Room on 22nd Floor. View of the Lake and downtown. First Class Gym. Pool and Bar on 7th floor provided a cozy ambiance. Also late night bar on first floor. Car valet found my girlfriend’s ID. Saved aggravation. Walking distance to everything.