Black Hills Luxury Suites

It was nice to have an apartment-style hotel but it was dirty inside and out.

It was very nice.

Nice suite. Small but would come back. Wish more hotels would have the kitchen(ette) and separate living room area

The "luxury suite" is an older converted apartment,inconvenient To get into and key card did not work on building door,had to be let in by nonspeaking english housekeeper who put a rock in front of door to keep open. "Suite" was dated and had musty smell,coffee maker with no coffee and no pne communicated that ahead to bri g our own Shower took a couple hours to drain. Breakfast could have used a nice selection of friot and breads/bagels

Hotel stay was nice. Our building was hidden. Need some work outside but inside was nice. Would come back.

Very good property. Had a great stay. Need some landscaping work.

This place was perfect for two couples who wanted a base for exploring the Black Hills area. We each had our own bedroom and had lots of space to play card games in the evening when we were done exploring. We stayed for 3 nights and really enjoyed it. The breakfasts were great also. We would definitely stay again when in the area. Somewhere in the information about this place they should explain that you check in next door at the Best Western.( and use their amenities)

We enjoy having our own unit. Check in wasn’t clear in that we didn’t realize it was affiliated with Best Western. The unit was comfortable just sometimes the bedroom was a bit warm at night because the air conditioning didn’t quite get in there enough. The wall fan that I think was supposed to send air through didn’t seem to work. Overall though we enjoyed our stay

Breakfast

The stay was nice. The room could use some love. The carpet was terribly stained and the couch needs to be replaced.

Thank God I had read some Google reviews and you to go to the Best Western next door and at the breakfast would be at the Best Western but they didn't tell me that our room was in the second building in the back and there was no parking near that building took us a few minutes to find the actual room the outside pool needed more water in it and the hot tub was a little yellow and the water was barely flowing. Room was amazing beds were comfortable lots of pillows lots of towels water pressure was incredible full size kitchen and our sweet but the hide a bed was very uncomfortable and my friends ended up pulling the mattress out and sleeping on the mattress on the floor. Hi to bed felt like it was over 50 years old other than that the room was great and the restaurant next door was the most delicious food I've eaten a long time. Breakfast was amazing at the Best Western next door lots of choices and lots of stuff in the gift shop plus it was only 20 minutes away from Mount Rushmore or in the opposite direction 20 minutes away from Crazy Horse. The most convenient part was that it was halfway between the 2

Check in at the Best Western front desk. Great place to stay for long stays and you're not wanting to worry about eating out for every meal. The mini kitchen worked great for our family of 5. The rooms could use a bit of updating to modern standards. Make sure to bring anything chargers for USB cables as there is not a single port in the rooms. The pools were great. Indoor and outdoor options .

The luxury apartments we stayed in are nice for the price, but I wouldn't call them "luxury", they are typical of a standard 3-4 star hotel room and they are part of what appears to be an old apartment complex with 2 bedroom apartments that the hotel bought and converted to guest rooms. They are very good rooms for family groups, large and spacious, with a full kitchen and living room. Very nice price/value for the room you get. The free continental breakfast was very good as well. The only problem we had was it not specified clearly that the check-in desk for the suites is located in the Best Western next door so we had to do a little hunting and wound up having to call the hotel front desk to figure that out, but otherwise a very nice lodging experience!

The outside of this property needs serious help. It looked like you could bale hay with the way the grass was cut. There's weeds all over--including in the pool area. The outside pool is pretty gross. The inside one was a little better. Breakfast was very nice although could use a variety instead of the same items every day for people staying multiple days. The ceiling above the air conditioner is caked on with dirt from it blowing up there. The seat cushions in the room are spotted and disgusting. The beds seemed clean and room service brought clean towels each day. The base board heater didn't have a front on it and looking inside, it's so dirty that it could easily be a fire hazard. I think just lack of attention to details is the problem. The main items were taken care of like the bed and bathroom. There wasn't a way to wash the dishes so it makes me wonder how they got cleaned to begin with. There wasn't a washcloth or towel or anything in the kitchen. And with the uninviting landscape that was just full of weeds and unkept and dead trees/bushes, it's really not a place I would choose to come back to.

These suites are much like a 2 bedroom apartment. Roomy and comfortable. The daily breakfasts served at the Best Western lobby area are the best of any hotel I’ve ever stayed at. Full breakfast buffet with Farmer Brothers coffee. Indoor pool, outdoor pool and jacuzzi. Large grocery store 2 blocks away. Shops and eateries about 1/2 mile away. Hill City is one of the best locations for a Black Hills vacation.

Our stay was 4 nights and 5 days with this property. The staff in the Best Western hotel were friendly and accommodating. The breakfast area was clean and the food was good. The option for continental breakfast was one of the reasons I booked this property and I was very pleased. The pool access was also a plus for our kids. The property on the suite side was not kept up very well. Outside there were dead trees, overgrown weeds and the grass was in need of mowing. Inside the suite, there was a dust line along the floor boards throughout. The furniture and carpet were very dated, and there was also a very strong musty odor. The weather was not too hot while we were there, so we kept the windows open to air it out. We had planned to cook meals and take advantage of the kitchen in the suite, but went out of our way to stay out of the suite as much as possible due to the musty smell. The staff must be aware of the musty smell being a problem because the access doors to the building were propped open each morning to air out the hallways. All of our belongings came home smelling musty. I am not one to write bad reviews on places, but this place really needs to be updated or have a deep cleaning.

We stayed in the apartments, and the grounds between buildings were very weedy and overgrown, same for the pool area. Check in and breakfast were pluses, staff very friendly.

The outside looks pretty run down but inside is alright. It’s nice having two bedrooms and a kitchen. Units are just dated but were clean. I would stay again. Breakfast is really good to

They were not luxury suites. The furniture was old and not comfortable. Breakfast was just ok. . I would highly NOT recommend staying there to anyone.

Very nice would definitely stay there again