Comfort Inn & Suites El Dorado

I stayed there a couple of weeks. Started noticing those small roaches more and more when I was there. The elevator went out a few times untill it just stopped working for good. There was no discount or complimentary anything. 120 a night for that hotel wasn’t worth it. Stay away.

The air in our room didn't work properly so we slept hot

Elevator out of operation.

The room's AC unit had mold in it. The smell room #122 was terrible. Spider webs on ceiling. Carpet stains, ceiling had wet stain area's from leaks. I didn't say anything to management, we just came off a 12 hour drive and I needed to just sleep. When I woke up my allergies were in full assault mode. It was raining outside so pollen wasn't the problem. I would not stay here again.

Place had the nasty Roaches in the rooms. The Elevator went out. Came back on. Then went out for good. 2 weeks climbing stairs. The people were nice. About the good part.

The elevator didn’t work after day 3. Had to walk stairs everyday 3rd floor. Small roaches were everywhere.

Elevator out, on 3rd floor @ end of hall, VERY inconvenient

The room was relatively clean but there was mold on the wall near the ac/heating unit as well as ants entering the room through the unit and no anti slip strips in the bathtub and roaches behind the bathroom mirror.

This is a nice hotel with helpful, friendly staff. The hotel is clean and the breakfast is good (but the coffee isn’t great). The biggest issue was limited, cramped parking.

I was very disappointed with Comfort Inn & Suites. I was there from 10/11-10/13. I gave them my towels Saturday morning and was advised for new towels I would have to go check-in desk. I get down there and they tell me they have no clean towels but, will bring them to my room. I went out and came to get ready and was told they still didn’t have towels. They asked for my room number and I still didn’t get towels until around 5. I kept having to take my key card downstairs to get re-keyed. It’s very inconvenient to make it to your room on the 3rd floor and unable to get in your room. Some of housekeeping seemed VERY RUDE. I understand they were full the night before and may have been busy, you still don’t have to be rude. I’m not sure I’ll be staying there again.

Parking was tight & limited. The sofa bed linens did not fit & when I first asked for a blanket, I was told they did not have blankets. She did find a thin cover.

Convenient

All was as it should be.

Lawanda the food service manager served a great continental breakfast. That was the best we have had yet at hotels.

There 2 nights and had to move twice. Air and tv’s not working. On last morning elevator not working so we had to haul our luggage down three flights of stairs. Through it all the staff was excellent.

There were water stains all overvthe ceiling and part of it was coming off. The tv in the sitting area didn't work and the couch was filthy.

Good service

Shower head and controls were coming loose from the wall. Room didn't smell too good. This place used to be my go to. May have to switch it up.

Well appointed, clean and modern. Friendly staff.

We didnt stay at this hotel because we went in the room and discovered that the room had bed bugs we left after the person at the desk offered us another room and when we entered we immediately checked the bed in that room and same result we left and checked into the holiday inn express