Comfort Inn & Suites Mishawaka - South Bend

The staff was so helpful. I had an issue with my rental car and they were so helpful in working to solve the problem. Made phone calls for me.

Z

It’s was very nice for the price. Staff was friendly, the room was spacious and the bed was comfortable. Would definitely stay again.

Based on some reviews I had read online, I was not certain what to expect. However, my experience with this hotel was very positive. I was greeted by helpful and friendly staff. My room was clean and comfortable. I would stay at this hotel again.

Easy to check in and nice staff. Definitely older room, but cleaned and newer bedding.

Like the faculty was quiet and clean. Super nice staff

Na

This is not the hotel’s fault but we were only staying for 1 night and my kids were so excited to go swimming but someone pooped in the pool. This is not a joke it was awful for everyone including the staff and they did their best but it ruined our stay. The room was ok. It was not the cleanest and there was a piece of wood under the front of the toilet to keep it from wobbling. So not the best place I’ve ever stayed.

Room had a cracked window

Let us check in early-very helpful Room has a cracked window and is “taken care of” with duct tape

Good place

Won’t book here again. Run down. Pool in bad condition. Breakfast was poor.

Really bad service. Someone misbehaved with me. And didn’t get what I asked for. Never had this experience

Got a room there and they had bed bugs there wouldn’t refund me the money.

The staff was very friendly. The hotel was nice the breakfast was not very good. They should have put food out as it was being depleted.

Great stay

I was not told that the room I booked was a handicap room. There was an open shower that drained into the middle of the floor. There was no hook for the shower head. Mold/mildew could be seen in grout around the shower. The room was also too warm to sleep comfortably with the thermostat on the lowest setting. In addition to this, our room was not cleaned during our stay and towels were not replaced. The price was ridiculous for the poor conditions.

This review is overdue. I have given this poorly managed property ample time to fulfill the manager’s commitment to refund a portion of my room fees. During my 3 night stay at this property the Internet service was down the entire time. I contacted the front desk everyday at least 2 times and was told either it would be up later that day or they did not know. I spoke with the manager on my last day and she blamed it on their Internet vendor, not my problem. I am paying for a room and the advertised amenities. She committed verbally to refund a portion of my stay, writing down my room number. However, when contacted by the booking agency she declined to provide a credit. Lack of Internet at the hotel necessitated several trips daily to local cafés with free Internet service in order to download documents I needed daily on my laptop. Due to the inconvenience and false information provided during my stay and run down condition of my room I advise AVOIDING this hotel. The property is an older somewhat rundown property needing maintenance. Heavy perfume smells permeate the property, each morning the parking lot was littered with trash from I assume locals and other guests’ nighttime activities. My room was very dated and dark, half of the lights were broken or burned out, small refrigerator looked as if it had never been defrosted with an iceberg of frost lodged in the top. DO NOT STAY HERE.

I was pleasantly pleased with this hotel. Not updated, but clean.

Will definitely return. Friendly staff, clean ,Great breakfast!