Embassy Suites by Hilton Washington DC Georgetown

Checking in was lengthy (about an hour) due to the hotel canceling my stay - instead of x'ing just the one day we added on ahead of the week, they x'd the whole stay for both of us. They did blame it on Hotels.com, but I showed them the app's confirmation, and after remarks back and forth and moving future visitors to other rooms, they eventually accommodated us. Now I'll always call the hotels to verify my reservations. Also, the sheets are very rough, the dining area is very cold (temperature), they charge $100/room for early check-out, and food is not available between 2-4:30p.

Clean, spacious and quiet rooms

Not worth the money!!! They do need to fix their showers- you would have to turn on the shower for at least 40 min to get hot water , otherwise water is hardly warm. Also, water pressure is so low. I have long hair and it took me forever to get the shampoo off my hair due to low water pressure. Rooms were outdated and not well cleaned. Will not be coming back.

Stayed during inaguration. Location was convenient. The entire staff was pleasant and helpful and housekeeping did an amazing job keeping up with the large number of guests. Breakfast selection was good and great way to start a day of sigh5 seeing. Would definitely stay again.

Getting a suite is the way to go with kiddos. Desk acts as a dinner table. Couch and TV in the living room is great. Probably walkable to the national mall in the spring and fall, but a taxi/uber/lyft is required in winter and summer. Breakfast is long and plentiful.

Nice hotel in Georgetown. Easy to walk to shops and restaurants and the metro wasn’t too far.

Eyricka is the best front desk person ever...I'll be staying here every time I come to DC

Great hotel and will be back

Neat hotel, but extra charges through Expedia booking were a bummer.

The things I could say nobody to transport luggage up to the room or down from the room, they said nobody was available and I'm handicapped and the continental. All you can eat buffet breakfast. Most all buffet breakfast is switch to Turkey sausage, which I prefer regular pork sausage and all the food was cold except the omelets and that was greasy. I don't know if they're even using real. Eggs I did not see them. Crack the eggs They had it in a liquid form that could have been poured out of a container. Don't know if the scrambled eggs on the buffet were powdered or liquid or fresh. Didn't taste so well. And we're cold as well as the hot cakes. A good thing to have would be at a waffle maker, like some cheap hotels and make them fresh yourself. Had a little bit more complications with check. In in Canada, the week, 4 for New Year's Eve add Niagara Falls. I wasn't happy about that, but other than that, the rooms were very nice

I would give it a 5 star... The only issue was the cost for parking. I had to get a parking via spot hero for half the price one block away.

The check in process was horrible, and the staff who checked me in she did not know nothing and the fire drill went off from kids playing but the whole hotel was kids it was not way the hotel Did not know it was a party it was to many kids

Staff was friendly! Property is nice and spacious.

Stayed 7 nights to see the DC Area. Staff and policies super inconsistent, one day we needed to enter thru the side door with the use of room key without signage or staff direction, staff could see us but did not interact, just let us stand in the cold watching us try to figure out the unmarked key card reader was what we needed to use to gain access, next day we must enter thru main revolving door. Breakfast and evening welcoming super inconsistent, no signage or staff directing anyone. Unnecessary lines caused by poor staff leadership and management. They lost the lobby tv remotes and unable to display nfl games on any of the tvs despite close to 100 guest buying food and drink, wanting to watch end of season games also unavailable in room. Woke up early by housekeeping wanting to turn down the rooms hours before checkout time, even on the days we were not checking out, no do not disturb door signs available. Rooms were very clean and pleasant. Things they don’t tell you in advance, obnoxiously high parking cost ( like stadium prices) to park on site. several times more expensive than nearby options. So factor that in your budget or plan to park a few blocks away. They consider themselves a “destination” and charge an additional destination fee that’s also obnoxiously expensive and not disclosed in advance. None of the amenities were worth using let alone coming here for. The pool is very small and the hot tub was shallow and gross with skin and oils caked on.

Beautiful! Great breakfast! Friendly staff! Clean! Great place to stay

Their breakfast buffet is EXCELLENT.

Front desk staff were helpful.

Great service and amazing amenities.

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Staff was friendly and helpful. Breakfast is above average, especially omelets. Happy hour crowd made it difficult to dine until after 7 PM.