Extended Stay America Suites Dallas Las Colinas Green Park D

Didn't have any issues.

Repairman will knock on your door saying ‘front desk’ over and over again until you open, then proceed to be in your room for 5 mins while you try to act like someone isn’t there fixing something that could wait until I’m checked out.

3rd floor smelled like someone was smoking something. Bedroom smelled terrible, but a different smell than hallway.

Not clean in my opinion, I bleached the rooms and used an entire can of lysol, which I never have anywhere else, they are in need of a very deep cleaning...Everything was stained. dead roaches in the kitchen and bathroom as well as live ones crawling on the pillows

Nice area. Close to airport with easy directions. Room was small. Older property. Staff was super nice and that always helps. Felt at home and was safe. You could tell some people were residents there but they were all so nice and clean and treated it like home and not just a place to stay. Homelessness is on the rise so I’m glad they have extended stay as an option for housing.

Stacy is very helpful and goes the extra mile to be sure that the guest are taken care of.

Stacy is very helpful and goes the extra mile to be sure that the guest are taken care of.

Stacy is very helpful and goes the extra mile to be sure that the guest are taken care of.

Stacy is very helpful and goes the extra mile to be sure that the guest are taken care of.

Stacy is very helpful and goes the extra mile to be sure that the guest are taken care of.

Stacy is very helpful and goes the extra mile to be sure that the guest are taken care of.

Poorly maintained and terrible furniture

Staff is horrible

The desk staff is inconsiderate, rude, and liars. You spend thousands and they treat you like trash. Never again

Morning staff member is rude and ridiculous. Evening staff is great. Could use some updates.

Friendly night staff

It was just run down. The toilet moved forward when it was sat upon. The front desk person was not personable....didn't speak to me until I spoke. Just walked to the front desk and looked at me with the "can I help you look" and anything I asked for was a big deal and acted like it was very inconvenient.

The property booked rooms that were not available due to needed repairs. We were finally put in a room and it was in poor shape. Damaged molding, cabinets, looked old and worn down. The door lock just spun and didn’t work. There were roaches. This property does keep the dishes and coffee makers in the rooms. You have to request them. There was a loud beeping alarm for the elevator that was never addressed. The final night, the entire floor shook at 8 and again at 9 because the dryers were being run a floor below. The shower head whistled the entire time and spewed water all over the ceiling and outside of the shower area because the shower head was broken. Beds are not comfortable.

Average location. Nothing memorable

I arrived early and I was told early check in is not available for third party bookings so I had to wait. I had no problem with that but I needed to use d bathroom and was told no because it was only for guests so I had to drive 5min to a gas station. Rooms are decent, I saw several cockroaches in my room. And breakfast was very basic: coffee tea , energy bar and muffin. Hotel or decent for the price but maybe the could be more nice with customers