Extended Stay America Suites Los Angeles Torrance Blvd

not a clean place for family's with kids

ladies at desk are so helpful

speedy check in

Good

the rest

Bathroom was leaking water

Please read reviews. Today is 11/30/24 I cancel my next day stay . This place is honestly dirty

I liked how close everything was, the staff was friendly and the hotel was really convenient to what we wanted to do in Los Angeles

The lady that checked me in was very rude and cold, the room was dirty, had hair on and around the toilet in the shower on the blankets and sheets. We asked for new sheets and more towel and had to wait 2 hr. Very disappointed and sad I waisted $400 on this place.

My experience began when I arrived early and was abruptly greeted by the general manager. She was rude and dismissive telling me that I had to wait or pay the price for early arrival. When I returned two hours later I was checked in by a much nicer employee. I shocked when got into the elevator it was filthy. The floors were sticky the waslss have liguids and smugs all over and remained that way my entire stay. My room was not furnished with utensils, dinner ware cups silverware. The refrigerator was all beat up.The lighting was worn beyond respectable. The carpeting in the hallways was stained and unkept. My experience with this chain has been decent in the past and I found this location unacceptable. Trash in the landscape water puddling hazard. I will not return to this dump again.

Booked online and the room I saw had carpet but then there was no carpet . I have a service dog who is not allowed on the bed so she had to sleep on a cold hard floor . I asked form extra blankets and was told there was non . Asked for extra pillows because the pillows were flat and old and there was non . Loud people in halls all night long and cats parked outside blaring music all hours of the night . I was out here for work and had to leave work early because I was to tired from a poor nights sleep .

I stay at this hotel every time I’m in town to work the room is always clean and fresh. And I can cook for my self.The manager is always nice to visit and always helpful .

Staff was amazing and very helpful. The best thing for me was the comfort of the bed. It by far was the best I have ever slept on in a hotel.

I'm enjoying my stay.

Easily one of the worst hotels I’ve ever stayed in !! This hotel is literally all beat up and falling apart. I originally reserved two nights, but left the hotel after just one single night. My refrigerator was so loud that I just unplugged it. My air conditioner was so dirty that I just slept with the windows open to get as much fresh air as possible. The manager, Felicia refused to refund me for the second night, saying that she would move me to another room. I told her that there was no way I was going to stay at this garbage hotel, and I checked out after one night. I’m warning all of you that even if this hotel looks economically priced, you’re still not going to get what you paid for. This hotel is trash !! If I had to make a choice whether to sleep underneath a bridge or stay at this hotel, I would seriously consider under the bridge !!

Dirty facilities! Room was not very clean, hair on the toilet! Room smelt like cigarettes. They left the widow open and the AC on obviously to air it out. There were No coffee cups for the morning coffee in the reception area. The desk clerk said they were out but the manager said to put out the coffee pots anyway! There are no cups or utensils in the room kitchens. This place is horribly run!

I woke up to the hotel trying to charge me again.

Nice breakfast, clean, room has no smells, good furniture, love the kitchen, good breakfast, nice paint on outside and inside room. Friendly staff. Nice standards like a Marriot but less expensive. ⭐️⭐️⭐️⭐️⭐️

It’s not a cool place

From elevator to rooms, need improvement and upkeep. Dirty surroundings