Extended Stay America Suites Princeton South Brunswick

The staff was good but the conditions of the property itself were horrible. Hallway leading to my room had a disgusting smell from people smoking and cooking in the rooms

Convenient

It was worst room ever in my lifetime. I have pictures of the bugs from the room. Infact you should really consider to refund for causing the inconvinance

Insects in the bed the kitchen very dirty

I never stayed there I am trying to get the property to stop charging my card due to this apps connections saying I had cancelled my reservation in my email and it didn't. When I called the desk clerk was rude and impatient and wouldn't let me get a word in or wouldn't let me speak with his manager while he had him in the phone. I won't book here or recommend anyone I know of to because I don't tolerate disrespect or not being helped.

Staff was helpful with extending other rooms

Everything was great

Stayed here while attending a funeral in the area. The room smelled heavily of lemon cleaner and none of the surfaces were sticky so I was pleased. It’s a very basic extended stay hotel. The hallway had some smoky smell as I believe they do have smoking rooms but that never leaked into our individual room which was very nice. I was glad we brought our own hangers as the ones provided were a little short for dress clothes and coats. It is a dated hotel but the service and cleanliness were enough that we would stay there again.

This place was very clean.

Front desk clerk was rude n cancelled reservation upon check in

The stay was mostly okay until the morning. We encountered one stink bug during the evening, but then in the morning as we were packing, we saw a roach crawling the wall. A hotel clerk knocked on the door during this time and we informed him. We then went down to the front desk and he was speaking to the manager, so she appeared already prepared for her defense. She adamantly stated “we don’t have roaches and I don’t know what you saw”. No apologies or any sort of offer to rectify the situation (despite me taking a picture of the roach and offering to show her). I then said I would call the local health department, to which she responded “don’t threaten us”. I’ve worked in customer service and Human Resources much of my life. Customer Service 101: When someone complains of a roach and has evidence of a roach present in their room, you APOLOGIZE and do whatever you can to appease the customer. I have no issue filing a complaint with a local health department.

Ok

The room is specially bathroom dirty, microwave dirty and carpet dirty and worn. The towels were thin and threadbare, air conditioner had squeaky sound when turned on, windows get stuck and are hard to close. The free breakfast is weak coffee and small sweet chocolate muffins.

The entire property at Extended Stay America Suites, South Brunswick, NJ needs to be renovated. The building and rooms are outdated and there is no weekly housekeeping service. In addition, did not notice any security cameras in the hotel and the lighting indoor and outdoor was terrible which makes it unsafe. The advertisement for the hotel property was very disappointing and not worth the price. Never again!

The room was well clean. The refrigerator was empty and clean. The only problem that I had is when I went to plug up my cell phone charger there was a small roach inside the plug that morning when I woke up to check out there was a small roach running across the bathroom counter. This is not well. I don’t think I’ll be staying at that particular extended America again thank you.

This is the worst hotel I ever stay ! So dirty ! the service is awful.

Staff at night was meh at customer service. Bed was EXTREMELY uncomfortable.

Very Nice place, it’s very cheap and friendly staff, spending 1 week here I just saw friendly people. Recomendable.

A great value and very kind staff! It looked like the hotel hadn't had a major makeover in quite some time, but if it did, I would have been paying more! So the lobby, hallways, and rooms aren't the prettiest and most modern I've seen, but we were very comfortable and the price was definitely right! Enjoy your stay!

Front desk attendee Antonio was awesome! He epitomized professionalism, grace and humility. I witnessed him going out his way i help customers. Manager . Hamza on the other hand, was extremely unprofessional and should be removed from his duties.