Holiday Inn Express & Suites PORTLAND-JANTZEN BEACH, an IHG Hotel

The staff was great and the rooms where nice!

Nice pet friendly hotel, location was convenient to move around Vancouver WA and Portland. Breakfast was included.

The bed in the king suite is NOT a king bed, it was much smaller. Me and my husband were very uncomfortable. There was also a significant amount of noise above us and down the hallways until 3am so it was challenging to sleep. Otherwise the staff and cleanliness were great.

Room and property were clean, check in was easy and accommodating to our needs. Staff is always great to ask questions about the area.

Enjoyed our stay. Nice room and nice breakfast.

The staff was very courteous and helpful

Front desk help was awesome

The location is close to shopping and freeways. The staff is super friendly and accommodating. We checked in very late and there was someone waiting for us to get us checked in.

Food, amenities, location and the staff made my stay wonderful.

Tv in room did not work and they were unable to fix it but other than that it was an overall great stay

The pool and hot tub. My family really enjoyed. Also a good breakfast

Clean, comfortable bed and linens. Staff were very friendly.

Overall great stay. Staff was nice and welcoming.

Woke up to ants. Told the front desk when we checked out. We were told ‘their really common’ with no concern.

One thing that was nice was the pool/hot tub area was open until 11pm instead of 10pm like other places I've been. Checkout was at noon instead of 11am like other places. The breakfast inn the morning was hot and ready which is always a nice feature. Staff was kind and always trying to make sure you were taken care of. The room we were in was a king suite. Very comfortable and clean. Definitely gonna stay there again!

Very clean hotel. The breakfast was great! Being dairy and gluten free I usually cannot eat anything off the complimentary buffets, so I was happy to see that they offered a dairy free vanilla milk that I used in my coffee as well as yummy hardboiled eggs and bananas. The staff did a great job keeping the buffet stocked. They also offered complimentary coffee, hot tea, apple cider and hot chocolate all day in the reception area. Our room was nice, we did have several small ants near the shower, but they were not the biting kind. The only complaint would be that our room backed up to the indoor swimming pool so when guests were swimming it was pretty loud. Not too big of a deal if you go to bed later after the pool closes. We did arrive after the snow storm so it was hard to get an Uber to come out and get us, we had Ubers cancel over ten times before getting one to pick us up. Overall a nice hotel, it is probably nicer when the weather is better and you can walk to the shopping center.

The best

Nice, clean, well appointed and updated. Also nice that everything was open and worked like pool and jacuzzi and television. Breakfast was nice and dining area was updated. Good for the money.

good experiences

Clean quiet nice staff