Holiday Inn Express SPOKANE-DOWNTOWN, an IHG Hotel

Great location

My boyfriend and I were going to stay there but we got kicked out for “noise complaints”(we did have a speaker to play music but we did turn it off completely) and the third time they came, they told us we were being kicked out. My problem is the fact that when we checked in. Not only was there 2 school buses blocking most of the parking lot and about 30 teenagers in the lobby and outside joking laughing, which we had no problems with that. The front desk attendant told us while checking in that there may be a little noise and that they apologized for any future inconveniences. We get to our room and I paid an extra 60$ to get a room with a balcony. I didn’t get that. We decided we would mention it to the front desk in the morning. As we’re just about to leave to the casino, they kicked us out. We had even turned the music off. They claimed that we were being too loud with our conversations and laughing, I’m now confused cause aren’t we here to have fun? Do people go to hotels just to do nothing? No. We were only doing exactly what the teenagers who were playing tag on the first floor and they had a problem with us? … it was 11pm at night but we did what they asked and still were kicked out for just trying to go and have some fun. We were literally about to walk out the door, we even opened the door just as they were listening to us outside of it. So I wouldn’t go there unless you want to be kicked out and my boyfriend is black, so you know what kind of service they gave us.

Everything was great! Worst there again! Thanks so much!!

Stayed for business. Nice room. Clean and modern. Fridge and microwave was a plus.

Good staff and property is well managed.

Room was a little noisy. No bathtub. Decent breakfast

We will be back, easy walk to the Spokane arena. Great morning breakfast.

The look of the look at the hotel was amazing. The only thing that frustrated me was we paid $224 for the room which we booked in October. The current rates of the hotel the night we stayed was $141. My husband and I dont get out much so when we do its for special reason and we have to watch our money.

Great location

My favorite place to stay in Spokane. Clean, friendly staff, great breakfast!

Property was great and just what we needed. The location was perfect for our event at the dome. We will return

The staff are amazing!

The staff here are amazing. They were super helpful at check in telling us about a deal right now with Lyft. Had Doordash delivered and loved our room with a balcony and a beautiful view of downtown. This is such a gem here in Spokane. A maid even took our luggage cart back downstairs for us because i walk with a cane.

Your staff was exceptional!!

Cleanest hotel we have stayed at. This trip to Spokane was not for pleasure. A family member had an emergency hospital visit. The staff were extremely caring g and helpful.

Staff was very nice and saved us cookies. Very clean. Breakfast area was very clean

Great place to stay in a great city!!

Check in was smooth and friendly!

We loved our room The Breakfast was delicious omelettes were perfect so delicious Loved the Christmas tree and decorations. It was perfect I will recommend your establishment to all my friends. We will be back Merry Christmas

Great place to stay