Homewood Suites by Hilton Washington DC NoMa Union Station

I did not stay at this property. I got there

The staff was great!!! The complimentary breakfast was decent, especially the waffles. The room was nice and clean. Things I didn’t like: I had to keep requesting toilet paper, towels, face/wash clothes and soap. There were no complimentary toothpaste or mouthwash. There was NO BACON on the breakfast buffet. Even though the bathroom was nice and wheelchair accessible, it allows the floor to become wet, which allows water damage to set in. I didn’t see mold but you could see rust colored water staining (maybe rust in the water). I paid quite a bit for two nights but I was in town for Treasure concert (which was AMAZING) so the gauge in pricing was expected. I must say the whenever we request something it was brought to us right away and the young lady working the buffet stayed on top of keeping everything refilled from plates and cups to food.

The only thing I was disappointed about was customer service. After driving close to 4 hrs we arrived with our 3 kids by 10:30pm. There was no parking in the initial lot. When I went inside it seemed like I was bothering someone to open up the second parking floor. The staff were not warm or welcoming. They looked just as tired as I was that night. I was told there was a shuttle to take you anywhere within 1 mile of the hotel and back. After coming back on the Metro NoMa-Gallaudet location I tried to call the hotel for about 10 min - no answer. I was trying to connect with the hotel to ask about the free shuttle. I ended up walking back to the hotel. Hotel itself was clean and the rooms are spacious.

Very quiet and elegant suite! Only a mile from capital hill!

Great affordable stay. Parking garage available

Saturday night a local arcade/bar was so noisy that we couldn’t sleep.

The property was beautiful well taken care of , had a great experience

The hotel staff were very friendly and the rooms were clean and comfortable. We did have an issue with a neighboring guest’s dog barking on a few occasions, but the front desk staff was attentive and understanding of our concerns. It would be nice if there were more restaurants within walking distance, and it was rather pricy to park on the site, which I would recommend anyway as there weren’t any other close areas to securely park. Driving distance to the arena and central city area was not too bad, just have to be vigilant and mindful of hectic city driving. The hotel breakfast had a good variation and we were able to grab snacks from the back bar in the lobby as needed. Beds were comfortable, and the towels were pretty standard. Overall, would recommend for shorter or weekend stays.

It was a great stay.

K

The property was more on the average side. It was clean and tidy though. My only main complaint would be parking because it's expensive and ridiculous. You already spend a ton on the room and then having to pay $50 for overnight parking per night? Insane. And what's worse is that if you already pay for parking and the garage is full there's nothing they can do. You're just out of the money and a place to park.

I usually enjoy my stay here, as I visit often for work. On this particular trip my room was on the same floor as people traveling with pets. Every night l listened to dogs barking and had to complain to the front desk several times. On this particular trip it was very cold and snowy. I did notice that people from outside of the hotel were allowed to come in for breakfast. I don’t mind this, but wishing knew this was a practice ahead of time.

The hotel was clean and a good location. All the staff was friendly. We didn’t have conditioner the first day and when we called to have someone bring it up, nobody ever brought it. So the next day we had to ask again, but by this time we also needed more tissues and coffee. Also, the second night the light went out in the shower/toilet room and wouldn’t come on. We called and the engineer came up and fixed it in five minutes. Somehow, something had come loose. The suite was nice and spacious, but the tv was in an awkward position which would make it difficult to watch from either the sofa or the bed. Not sure why it was in the location it was in without being on a swing arm bracket? Anyway, for the price it was a nice room, in an upcoming location.

Great breakfast!

Clean rooms and great staff

Think we found our new go to hotel for when we come to DC! Loved our King suite especially with the kitchen set up! Wish we could’ve stayed an extra night!

Cool place, will stay again

Staff was friendly and helpful

The sofa bed in our unit 1711 was old, uncomfortable, and loud. The heater/AC unit was very loud. The breakfast selection on our first morning was poor and the buffet area was not clean and somewhat chaotic. The front desk was good about changing our room and added a second mattress to the sofa bed which helped considerably. We moved to room 1605 I believe. Much better. Hotel is not in walking distance of any Capital area attractions. Good if you’re looking for no frills value + a kitchenette.

Some staff are professional others start acting ghetto and unprofessional only act like they have since if they GM is around but overall I haven't had any issues other than them saying the system was down so my key didn't work and also miscommunication of payment just alot of miscommunication without GM around