InTown Suites Extended Stay Albuquerque

booked my stay months prior and showed up they were over booked and had no rooms for my family and there were 18 other people trying to get rooms that had the same problem and were no help and it didnt matter if you booked through them directly or through a third party it was the same thing

The rooms are perfect! I love the fact that there's a little kitchenette and a full size shower with hot water! The staff is friendly and the property is really, really clean! I would recommend this property to anyone

It was a great stay no issues.

My flight was delayed so they canceled my booking with out telling me so i gad to find other options to sleep.

We tried to live with the horrendous odor in the room, but it was impossible to do long term. I rented a room for the week of the balloon fiesta in Albuquerque to have a place to escape our balloon fiesta company. Before completing registration, they asked me to go out at view the room. It is an old room but it looked relatively clean. I smelled an odor, but chalked it up to it being an old room. We did not spend the first night in the room. Our company arrived today, so we went out and planned to spend the first night in the room. We were in there for 3 hours and the odor got progressively worse. Taking a closer look at the ceiling it appeared that black spots are painted over. We pulled the bedding back and there was a huge black spot on the mattress. I believe there is black mold in that room. We could not spend anymore time in there. The smell was unbearable after being in there for an extended time. I requested a refund and was denied. I know I signed documents, but this is beyond reasonableness. I am contacting the better business bureau and any other organization that will listen to me. We took photos of the bed and I am posting those as well

Staff were very nice. Maintenance was very responsive and quick with any issues I had. The room was much cleaner than the last in town suites I stayed in and overall made for a pleasant stay.

The price is unbeatable. Usually weekly stay places have a sketchy element but this place does a good job of making it a nice place to stay. There is a microwave. I went to the thrift store and got a coffee pot, pot, pan, cup, plate….everything I needed. There’s a dollar tree nearby that is perfect for necessaries.

We booked this hotel for a week through hotels dot com on 2/17/2023 to 2/24/2023. We paid at the desk, just under $500. The room didn’t look at all like the pics online and we were harassed for smoking cigarettes in our vehicle the evening of the 17th. We then left a one-star review on Google maps for the business. The next morning Jaime Crouchet knocked on our door and insisted we leave because of our Google review. We told her we wanted a refund for the unused nights. She insisted we call hotels dot com, however we paid her, not the website. She then called the police and forced us out. She lied to the police. I told the police we didn’t do anything and we didn’t get a refund. The police said it’s a civil matter and pursue it through the courts. I said if it’s a civil matter why are you here? Police said because it’s private property. Hotels dot com told us we had to get the refund from the motel but we never got it. Jaime Crouchet kept over $400 of our money. I understand now, this is a scam. This business is unethical and stealing. Be warned! I’m likely not the first and won’t be the last! Don’t stay here!

Very friendly and easy going staff. Hot water was good, everything worked. Amazing TV.

Toilet didn't flush properly, gave me a plunger on Saturday & I kept it for the next week (office closed on Sunday). Roaches stayed free!

It was just gross

Filthy room! Bathroom sink backed up from someone else’s room! Horrible!

very nice hotel especially for price good service

We never got to stay at this property cause even though we had a reservation there were no rooms available leaving us in a hell of a mess trying to find someplace else to stay.

It was awsome

It was great i was comfortable loved the cable and i was like an apartment complex. On site laundry. Close to so many stores and buisnesses and the free waya.

Overall comfortable extended stay accommodations. I would suggest removing carpet as it did not look or feel clean. Beds were comfortable, bathroom had full size tub and good water pressure. Kitchen with full size refrigerator allowed us to save money on food and eat better.

Todo