Kasa Dilworth Charlotte

The unit should have T.Vs in the bedrooms. I liked the gym and rooftop lounge area.

Non-smokers beware. Unit has extremely strong smell of a smoker. Not pleasant at all. We notified property manager immediately and they came and sprayed, but just covered the smell for a short time. This unit needs paint, carpet, and furniture replaced to get rid of the smell. Super disappointed this was not mentioned at time of booking. Asked for a late departure to keep our luggage in unit for longer as the unit had no renter coming behind us and they wanted to charge more money for us to have late checkout, even after knowing we were not happy and congested from the smell of the unit. Poor.

Nice and quiet stay. Other than that, exiting the building is very confusing, and it’s also hard to remember how to get back because of how large the floors are. Not Kasa’s fault, but the layout of the building is not something you are likely to get used to.

My experience was amazing. I really recommended this place for staying in Charlotte.

Great stay

Good location and nice set up

The online check in process is a little complicated for old folks like us, but they gave us very good directions and if you follow the directions step by step, it works. Once in the door, it was an A all the way. Not one bad thing to say about this property. Everything was good and we would stay there again.

The property was very spacious and clean. The kitchen was well stocked. The only issue we had was the internet would not stay connected to the television. I would absolutely stay at Kasa again.

There is no human contact while checking in or out. The directions for getting in the place were pretty complicated but we managed it. There were A LOT of directives (i.e. park here while you put your code in and go to the condo and get your parking pass and key fobs and then move your car or you'll be towed and then turn this way and then that way in the parking garage, etc.) It was like a scavenger hunt that wasn't any fun. The building itself is very large and felt like a bit of a puzzle every time we went in from the garage (i.e. is this the right elevator, are we going the right way?) The spaces in parking garage are very tight and it's crowded and dimly lit. As a weekend renter, navigating the building was not easy. On the plus side, it was a well-appointed and very clean unit facing the pool (which was nice ambiance.) Also, there's a walking trail that follows a brook nearby. Dilworth seems to be a good area. Overall the communication through the Virtual Assistant was surprisingly good.

Kasa is fabulous to deal with !!!

The place was perfect... walking distance to restaurants or a short Uber ride... property was well kept...comfy beds, a pool, and a grill... we'll definitely stay again

It was very easy. The comunication was perfect. The bed was very comfy.

The hotel was located in a residential area, making it quiet and comfortable, just like being at home. The check-in and check-out process was automated, which made it convenient and efficient. It helped my family create wonderful memories in Charlotte.

Very good

I loved the area of the place and how easy the instructions where to find the location, where to park in order to retrieve the keys and parking pass, and the literal turn by turn instructions that led to the unit itself. The only thing I did not like about it was there was no tv in the bedroom and I am a person that has to watch tv in order to sleep. But the living couch turned into a pull out bed so I was able to sleep in the living room where the tv was. They provided towels and extra towels, place was very clean and tidy. Other than a tv not being in the bedroom, I absolutely loved this place and when I come to Charlotte again I’ll definitely only stay here.

I liked that it was safe, Clean and convienent. I didn’t like that there were so many instructions to get checked in and checking out was difficult when someone had the elevator locked out so my wife and I had trouble trying to figure out how to get to B2 parking. A map of the property would have made navigating inside easier.

I truly enjoyed my stay in Kasa Dilworth and honestly it is one of the best experiences I have had. The rooms are super spacious and clean, and they do an excellent job in keeping customer’s privacy (for example, they have washer and dryer unit in each room) and a quiet environment (the sound-proofing is top notch). They provide you with most of the things you need. The facilities are also impressive: the pool, the game room, the roof, etc. If I were to go to Charlotte again, I would stay in Kasa Dilworth without a doubt. It is truly a wonderful stay and they deserve all the good comments.

Organize, tide and clean

Sorry, but I cannot recommend this place. When scheduling you don't know what apartment you will get. The place was dirty, judging by the LR rug, the bedroom carpet, the stickiness of the bathroom floor (spilled soda?), and the bottom of our white socks after walking around on the vinyl flooring. The tub/shower combo was difficult for us to get into with its standard 18" height due to mobility issues. However, it also didn't have any grab bars making a difficult situation even more dangerous for us. There were black spots on the ceiling above the tub. And the bathroom walls were poorly painted and streaked with stains. The corner of the LR rug had an upturned corner making a trip hazard. Also, we rented for 6 nights and it didn't have any hangers. Management was contacted, and they came with hangers and to tape down the run corner the next day. The sofa cushions were stained

The ONLY issue i had was there was no tv in the bedroom. Other than that everything about this property and its surrounding area was amazing. They respond in a quick fashion as well.