Private Apartments at the Casablanca

We paid for an ocean view room but did not receive one. Other than that, it was mostly fine - a place to sleep, which was good. The beach and pool were lovely.

This Lupus warrior is having a real fit. I had been to the Casablanca 3 years ago. Not a bad stay and clean rooms and pool made me choose it again. Boy was I wrong to do so. Wow i haven't had this happen before in any other location. The room was dirty, roach infested and the air conditioner was not working the filter grate was clogged with dust bunnies. There was mold on rhe bathroom ceiling. The front desk said they could not help me as it was a privately owned room. The concierge was closed and so was the inhouse restaurant. At the dirty pool that had no filtration running, they had a man walking around the pool with a live chicken wearing an ankle monitor covered with a bandana. He was chatting up the kids and walking by everyone carrying his chicken so they could pet him. Glass bottles by the pool and the elderly security team just shuffles around smoking in the non smoking areas. This was truly a disappointment and embarrassing. I went to Miami with the intention of hanging out with my daughter and granddaughter. They had to go back home after the second night due to the roaches. As a person with a very limited budget going elsewhere was not an option and me being a black lady traveling I was honestly afraid and not trying to start any trouble in Florida. And to top it all off they had removed all the balconies but were advertising a balcony accessible room. So my dream of coffee with the sunrising as i sit on a balcony looking at the ocean was not to be. Do better Casa

Comfy place

Great experience, will definitely consider it again!

I live at LaGorce and used Casablanca to house friend that I did not have room for - very outdated, poorly maintained, mismatched lobby and room, and overall dingy experience.

It’s ok

Not so good. Outdated. Old broken furniture. But decent location.

Just next to the ocean. Parking 38 dollars per day.

I like the pool and staff of valet parking. I don't like receptionists of the way they communicate with customers.

We stayed in a 1 bedroom on the Mezz floor. Clean comfortable and it had everything we needed for our stay! The pool was great the ocean was beyond amazing! Walking distance to everything including a park for kids! We really enjoyed our stay knowing our expectations of an older place. Only thing out of place was a lady who slept in the lobby for two days.

The apartment was filthy. There was mold everywhere, the appliances were disgusting, and an unknown red spot was smeared all over the door. There was poop all around the toilet and blow dryer cable. The vents were very dirty and accumulated with dusts from years ago. The Wi-Fi sucks and be prepared there is no reception in this area at all. To top it all off there was an evacuation of the building due to flooding but our floor, the 5th floor, was never evacuated nor did the alarm go off. When I tried reaching out to management numerous times, I got ignored. Would not recommend or return again.

Excellent

El baño necesita más limpieza

Staff and mold in room. Front desk personnel

rooms are apartment condos that are privately owned don't be surprised if you get a DUMP our shower did not work receptionist at the front desk had absolutely no clue as to what was going on

I stayed at Casablanca for 2 weeks in a studio on the 5th floor. It is very convenient, you have the swimming pool and the exit to the beach. I love it; also restaurants around , it is beginning to open the restaurant at the hotel lobby. so i truly enjoyed the time in Miami Beach , public-transportation is free until june1, 2021. We rented a car though.

The room was pretty decent overall with the exception of the roaches on the first night. I bought some Raid, so that controlled them for the rest of the stay. Definitely wasn’t used to that, but I wasn’t going to let it ruin my Mother’s Day weekend with my kids. We had to go buy wash rags and towels because there were only a set for 2 people. We had 5 people. The front desk does not accommodate anything. It’s up to the owner. The owner was very communicative through WhatsApp. Nice view from the balcony. The pool and beach is nice. This is not a bad place to stay. But preparation is everything...

There were soooo many cockroaches and spiders everywhere. Bath stub was stained, big whole on the ceiling by the front door. The whole ceiling was water damaged and falling apart. Very dirty stained and unsanitary place.

The room was great but front desk staff was rude. Nice size from only dislike wasn’t the best view because it was an angle view blocked my the roof top. Overall I would definitely book this room again

I like to post good reviews , stating how great a business is and how wonderful the service was . Unfortunately this is not the case this time ... The room was DIRTY - a deep seated dirt everywhere that accumulated over a long period of time , dead cockroaches and other types of unidentifiable bugs along the walls . Looked like they don’t ever clean this place beside maybe changing the sheets in the best case scenario ... Smells like a dump . The service is horrible , the toilette got clogged up right after the first use , the contact person told us they can’t do anything about it till the next day .( nobody called us to try fix problem) Now we need to go use the common bathroom on the first floor ( we are on the 8 th floor ) . This whole experience is more like an insult to everything customer service and hospitality industry should be like . We are soo disappointed we will demand our money back ! Room number 801