Super 8 by Wyndham North Bergen NJ/NYC Area

Like everything

We liked the closeness to Manhattan and the shuttle to Port Authority. Their customer service and communication skills were sorely lacking though. We had problems with the hot water in the shower, and it could have been an easy fix (the nozzles were opposite- hot was cold ) Instead of just telling us this in the beginning, it took 2 days for them to inform us. Then they were rude and very defensive when my wife talked to them in the office.

Property is very run down and my door appeared to have been kicked in at some point because it did not secure easily. Room could use updating and the only window was above eye level. The area around motel was pretty rundown and dirty. Transportation was easy with the bus stopping outside the doors but the bus doesn’t go back to there so you have to walk half a mile to get back in a sketchy area.

Good price for what the offer. Breakfast is just a coffee and toasted bread with butter. The neighborhood is not a safe place, but there are a lot of restaurants close by.

Everyting was perfect

The place was nice. The food was too light, though.

El hotel no estaba malo pero necesita renovación. Está un poco viejo

This hotel is conveniently located and exactly as expected. No frills, but clean and relatively comportable. For the price, it was very good.

This place is not at all as described or pictured. Super janky, even for a Super 8. The room was very tight (double queen), and in need of a lot of updating to justify the price we paid. The "breakfast" is prepacked bagels. The coffee isn't bad but you won't get a coffee maker in your room. The ice machine in the second building (not handicap accessible, no elevator, doors unlocked when we arrived) didn't work, one of the two vending machines ate money. The ice machine outside of the main building was kept from freezing with a space heater. The rooms on the first floor of the main building have doors that don't close against the floor or door jamb. Our room had loose outlets, terrible wall patches, peeling wall paper, not enough lights, and I had to replace a shim under the bathroom sink. Check the photos. Don't be fooled by theirs. Access to the community bus line was nice. 10-15 minutes to Times Square if the traffic in the tunnel is light. Stay at the Best Western around the corner for a better experience and a cheaper stay

A comfortable motel when going to Manhattan, leave your car at the hotel, take the bus into the city.Bus stops right in front of the motel every 15 minutes. I stayed here 10 years ago, same setup, motel has been upgraded since then, nice walkable neighborhood. A very economical way to visit NYC

Overall the place was okay but we had a few issues. Upon arrival during check-in, our key card wouldn't open our door. They looked it up in the system, reset my key card etc... after 20 minutes in the cold (balcony side), trying to fix it, they told us that our room was already booked. That sucked but it felt wayyyy worse in the cold snap that we got. They finally gave us another room. In that second room, the hot water in the shower didn't work, the water was barely lukewarm. We asked them so many times, they said,that it was normal and it was on purpose so that people don't get burnt. But it was super cold outside and inside and the water was literally cold. The next day, i begged the receptionist to come inside and check the water. He was at the door but refused to enter and to even touch the water...another day passes without hot water. The last day, i asked again and i started being very mad.they finally sent the maintenance guy who told us that the knob was switched backwards in our room, all the way to the left was very cold instead of hot.so that was the problem. We wouldn't have known, especially since all the way to the right was lukewarm (barely) . Had they accepted to come and check, we wouldn't have had this problem. Staff was in general friendly but became rude and inefficient when it came to dealing with the problem.

Excellent

amazing service

The location is pretty good. However, it is very noisy with the main highway being right on the side of the hotel. Also, the hotel plumbing is extra loud. When someone in another room flushes or showers (running water) you can hear it louder than when someone is showering or flushing in your own room (crazy loud).

Very comfortable accommodations and clean. Staff has always been great and professional. We stay here 3 times a year for work and sightseeing so we do recommend this location. The breakfast could use a pick me up beyond a coffee and prepackaged bagel. There is a Starbucks and Aldi market a blocks distance away so that’s a fix. If you are staying here and are visiting NYC there is a bus that stops directly at the door and cost $3.50 a person. Great stay.

Good location

Horrible las toallas tenían pelos, las sábanas se veían como amarillas, la ventana del cuarto el luck no servía tenía una reja x afuera, había tela de araña en la pared y el lugar donde está ubicado en la noche es peligroso. El peor hotel de mi vida. Y eso que me quedo corta.

圣诞季去哪都不便宜，如果考虑地理位置的话可以。乳锅肽柜就蒜了，音味布划蒜。

Right along the tunnel so very quick to the city

Clean-ish but NOT accessible and we told them we had a wheelchair so they gave us a "first floor" room which would have been fine if the "first floor" didn't have a 12" high step. Every time the wind blew it came through under the door; there was a gap (no door sweep). The shuttle TO the city is fine; on the way back you get dropped off 1/2 mile away at the top of a hill with CRAZY fast traffic, no street lights and the "sidewalk" is more like a goat path (no offense to goats). We will NEVER stay here again. The price gouging is another story entirely.