Tetherow Resort

One of our favorite local spots! Excellent services throughout!

We loved it!

This was our first time staying and it was a great experience! The rooms were clean, up to date and had great views! We will be back again!

Beautiful

Beautiful and quiet

We will definitely be back when we can stay longer.

Everything about resort positive.

One of our favorite places to stay! Amazing staff and always clean and inviting.

Sleeping area was clean and nice. Shower was gross. Mold, old, pealing calking. Bathroom mirror old and discolored. This is not a four star hotel. The whole vibe of this place was off and certainly not “resort” like. Horrible experience in the Row/bar. Food server was very nice, manager was extremely rude.

Loved the location and views. The rooms are super comfortable and great staff.

Service by staff was superb.

First class property. Perfect for our anniversary.

Everything was very nice, only furnishings a little worn.

Lovely location, most comfortable bed ever! Highly recommend

The resort has been a Westside favorite but after pre paying for a king suite on the Mountain View side, I arrived and was told they had over sold the hotel but “upgraded me to a double queen room over looking the golf course instead of over the parking lot.” I actually had wanted to look over the parking lot to the mountains at sunrise instead of listening to golfers tee off so early. The bed was amazingly comfortable but it was difficult to sleep with the guest upstairs AND next door snoring so loud…boy was that frustrating and obnoxious! And the crispy clean sheets were great but smelled so strong of bleach I slept in my clothes to keep warm instead of the covers. What a huge disappointment and total rip off for a fun last minute staycation.

We had a fantastic stay at this property. We checked in at midnight and were delighted when the staff upgraded us to a magnificent room with stunning views of the rolling countryside and mountains. The property was impeccably clean, including the heated pool, which was a hit with the family. Parking was easy, and the food was excellent. The friendly staff and the great location, which offered easy access to the town, made our stay truly enjoyable. Highly recommended for families!

Stayed with my wife and my Medical Service Dog recently. The hotel was made aware of my animal naturally. Later, when I went to accompany my wife to the pool, I was stopped by employee behind the counter with "No Dogs in here". When I informed him that she was my medical service dog-wearing her Service outfit, he was relentless letting me know that he could show me OSHA laws as to why she could not come in. I tried to educate him about service dogs and the two questions he could ask of me but that did not compute and he kept repeating that it "was on me". Very unpleasant and a clear violation of the law. I informed the front desk and the manager was out of town and had a kind person take down details with a promise to follow up with me. I did get a message from the pool's manager- I think- promising me to retrain the employees. They offered me some perks but I simply wanted to be treated correctly But I waited a bit to write this review leaving the resort manager ample time to contact me. To no avail. To top it off the lights did not work well in the room, one of the bathroom sinks was clogged, there was visible mold in the shower and there was a cleaning cart left by the emergency exit for at least 24 hours. Not the experience I was expecting from a supposed better than most place to stay. If you do not have a service animal, this may not resonate with you but perhaps indicative of how there is a disconnect between the rate charged and the poor experience we had.

This property is not worth the money charged. The customer service was god awful across the property. I went to The Row for breakfast one morning and stood at the host stand for a full 15 minutes waiting to be helped and never was. Never greeted or acknowledged in any way. There were 3 people on the floor and only 5 tables? Still could not get help. That’s just one example. Super unfriendly at the front desk. Disappointed for the money. The amenities were lacking. How can a standard basic room be $900 a night.

The room was very clean and had plenty of space. We would absolutely stay there again.

Always excellent service, spectacular property and amenities