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The Catrina Hotel

Name: The Catrina Hotel
Address: 2110 S El Camino Real, San Mateo County, California, United States, 94403, 2110 S El Camino Real, California, 94403, United States

Hotels

8,0

/10

Very Good

593 reviews

What Guests Say About Their Stay

Carlos

10,0

/ 10

We had a great stay. The bed super comfortable and the place is nice and clean. Free Parking!!

Elizabeth

10,0

/ 10

Very clean and nice updated interior. Strange check in though as there is no staff on site so you use a screen to access a person who checks you in. Didn’t effect our stay at all but important to know.

Maria

10,0

/ 10

Excellent location, restaurants close by, small property, very convenient, and friendly staff.

In the Area

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2110 S El Camino Real, San Mateo County, California, United States, 94403

Main Facilities

24-Hour Front Desk

WiFi

Staying at The Catrina Hotel is a good choice when you are visiting San Mateo County. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Available Room Types in The Catrina Hotel

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What's around The Catrina Hotel

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2110 S El Camino Real, San Mateo County, California, United States, 94403

Discover More About The Catrina Hotel

Location

Staying at The Catrina Hotel is a good choice when you are visiting San Mateo County.

About The Catrina Hotel

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

The Catrina Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

Staying at The Catrina Hotel will surely satisfy you with its great hospitality and affordable price.

All facilities in The Catrina Hotel

Others

Hotel Services

Express check-in
Express check-out
24-hour Receptionist
Laundry service

General

Parking
Terrace

Public Facilities

Others
Smoke-free area

Connectivity

Free WiFi

Accommodation Policy & General Information in The Catrina Hotel

Important Note

Pet fee: USD 35 per pet, per night
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. A virtual front desk provides assistance to guests. This virtual service hotel offers 24-hour guest support by text or phone.

Hotel only accepts guests with minimum age of 21

Check-in/Check-out Time

Check-in:

From 15:00

Check-out:

Before 11:00

Hotel policy is not yet available.

General Information

Popular Facilities	24-Hour Front Desk, WiFi
Check-In / Check-Out Time	From 15:00 - Before 11:00
Available rooms at The Catrina Hotel	57
Number of floors in The Catrina Hotel	2
Another facilities in The Catrina Hotel	Express check-in, Express check-out, 24-hour Receptionist, Laundry service, Parking

Frequently asked question in The Catrina Hotel

What are available facilities at The Catrina Hotel?

There are top facilites at The Catrina Hotel such as 24-Hour Front Desk, WiFi. (some may require extra charges)

What is normal check-in & check-out time at The Catrina Hotel?

The standard check-in time at The Catrina Hotel is starting from From 15:00 while the latest check-out time is at Before 11:00

More Reviews from Other Guests in The Catrina Hotel

Overall Ratings & Reviews The Catrina Hotel

Traveloka (1)

Other sources (593)

8,0

Very Good

From 593 reviews

Cleanliness

8,4

Room Comfort

8,2

Service and Facilites

7,8

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Traveler Reviews The Catrina Hotel

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Top reviews

Danielle

2,0

/10

Reviewed 13 week(s) ago

Hotels.com verified review

Check in was completely remote. No onsite support whatsoever. Room was tiny, not like the pictures advertised. Coffee counter/working desk was dirty. Bathroom was dirty also. You’re better off staying at a Motel 6! Room also had a weird Oder/smell. We lasted an hour and left for a different hotel.

Carlos

Business and Leisure with Partner

10,0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

We had a great stay. The bed super comfortable and the place is nice and clean. Free Parking!!

Elizabeth

Leisure with Partner

10,0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

Jarely

Business

10,0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Very modern rooms

Kristina

Friends and Family

6,0

/10

Reviewed 14 week(s) ago

Hotels.com verified review

Every thing was okay, we have stayed here many times without issue, but this time our room shower, had no hot water at all. Im not exaggerating, not even luke warm. We had to take freezing cold showers. Not so great after a 2 day sports event. I was hoping the hotel would make it right somehow, but they just said " sorry " .

Michelle

Leisure Family

4,0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Unfortunately the reviews about poor cleanliness were true. The bathroom floor was literally the dirtiest floor I’ve ever seen and I’ve been to a lot Of third world countries. It’s basically black in all the grout and my child’s socks were completely black walking on the floor. I had to apologize to family members who also got a room there because of me because they had pubic hair on their bathroom floor. One bed was supposed to be a king it was a double or smaller. And all the beds were horribly uncomfortable. It looks like they renovated a few years ago and had cute decorations but it was very poorly kept up. There’s no staff in the office so it probably contributes to the poor upkeep of the place. I do not recommend unless your just looking for an average Motel that is not clean or comfortable.

Dennis

Business and Leisure Family

8,0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Will

6,0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Okay

Fredericus

6,0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

xxxxdxc

daniel

6,0

/10

Reviewed 14 week(s) ago

Hotels.com verified review

ITS NOT A HOTEL and NO FRONT DESK STAFF this is a 2 story motel. no lobby, no eating area. and no desk clerk. you walk into the lobby and speak to a person from a computer screen. it was clean and comfy BUT NOT A REAL HOTEL.

Maria

Business

10,0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Excellent location, restaurants close by, small property, very convenient, and friendly staff.

Verified traveler

Business

8,0

/10

Reviewed 14 week(s) ago

Hotels.com verified review

Check wasn’t the easiest. Waited at least 15 minutes before having access to their kiosk. The connection was so terrible that it just kept restarting itself. Had to wait for a front desk associate to come back to lobby to physically check myself and other waiting guest. Aside from that, everything else was fine.

Philip

Business

6,0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

It was a very unique check-in/check-out process where it was like a zoom or teams type of meeting where they were on the screen rather than in person waiting for guests to join. There was some technical issue on checkin but the manager on-site showed up to get me checked in and with a code to get into my room. That was another difference in that instead of a phone or card key to get into the room they had doors where you entered a code.

Grayson

Business

4,0

/10

Reviewed 15 week(s) ago

Hotels.com verified review

They need to have someone at the front desk at all times. There’s a virtual check-in terminal that takes you to someone overseas. They’re not helpful. Pretty long wait to check in. When an actual in-person human helped us out, things moved quicker. Probably a 20-30 min wait to check in and only 3 of us in the lobby

Mario

Leisure with Partner

10,0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Nice cozy lil spot

Kelly

6,0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

There was no front desk person - it was virtual check in, which could be problematic for some. Flimsy IKEA type chair at my desk and when I sat down the leg broke and I fell onto the floor. There was a strong smell of cleaning solution when I walked in. There are no TV channels on the TV - just networks, prime, etc.

Shih-Chien Linda

8,0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Thomas

Business with Partner

4,0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

There was no staff on site; only a video connection to a human in South American with an incomprehensible accent. Impersonal to the extreme. Avoid if you expect any human warmth.

Edward

Leisure

4,0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Remote checkin was weird and unfriendly. The room lacked a single chair.tv was limited viewing options.

Diana

Business

10,0

/10

Reviewed 16 week(s) ago

Hotels.com verified review

Comfortable, quiet. Slept well.

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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