TrustBnB

AVOID To advertise this as a family friendly space is a complete lie. Run down building with an SRO vibe. Run down apartment with water damaged floors and mildew smell. Floorboards and nails popping up. We did not spend one night at this property but were charged for the entire stay. No heat, it was absolutely freezing. We did not spend one evening at this property. No one fixed the heat issue. One evening it was 5 degrees outside. We had to pay to stay at another property. We have not been offered any compensation. We had to leave every day to stay somewhere else because the owners admittedly kept turning off the heat remotely. Then the heat stopped working completely. When I contacted the property for the third time the heat still remained broken or remotely turned off. Terrible to do to a family paying money.

Loved our place that we stayed. Only 2 things to complain about. 1. Need curtains to block out the lights in the courtyard. 2. The plumbing in both bathroom sinks were toooooo slow to drain. Very unique accommodations.

The place was cozy and super spacious. The host was easily accessible and answered my questions almost instantly. The host provided with guide videos to make it easy for you to understand how to navigate the property and all. Towels and hand towels were provided but I didn’t see washcloths. Nonetheless it was an amazing property with a very comfortable bed. I have already favorited trustbnb for additional stays in the future.

One of the cleanest apartments I’ve ever stayed in. 2 bedrooms with 3 beds and 2 bathrooms. All the appliances and amenities you’d need for a short/long term stay. The location is great, across the street from target and 3 mins away from the train station. The host was kind and very helpful. Couldn’t recommend this place enough

Super close to grocery, dining and shopping options. Free and safe parking was a huge bonus and the subway is a short walk away. Definitely recommend.

Pros: close to grocery stores and other food/shopping options, free parking, 24 person on duty, great communication, nicely decorated Cons: older property, could hear neighbors through vents and outside street noise.

The apartment is really large and conveniently located. Beautiful living room, big bedrooms, and great building courtyard with koi ponds and lounge areas. I would definitely stay again. The one downside is that the building is gigantic and has key cards to get from one area to the other. You only have one key card so you have to be sure the group is together because you can’t split up or you’ll get locked out. You also need a keycard to get OUT of the parking garage and the building via Broad Street, so it’s a very long checkout process of exiting the garage, finding parking, going back up to the apartment to drop off the parking pass and key card, then trying to leave without a keycard (I had to wait for someone to come by to open the locked door). Between loading up the car and doing that checkout process, it took about an hour to check out (and to check in, too). I would still stay here again but now I know that I need to exercise time management and patience with the check-in and checkout process because it can take a solid hour on each end of the trip with long walks through the building and parking garage. Ultimately it’s worth it for the space and location, and the host Elizabeth had great communication. We will stay again!

I wanted to take a moment to express my sincere gratitude for all the help you provided during our stay. Your team went above and beyond, not only assisting us with changing the bed but even going so far as to purchase a brand new one. I’m truly at a loss for words to express how much we appreciate your kindness and generosity. Everyone we interacted with was incredibly helpful and kind, making our experience all the more enjoyable. Thank you so much for everything!

This property was in disrepair, poor quality construction, and had severe water damage to flooring in living room area next to sliding glass doors overlooking the courtyard. The lights in the courtyard were on all night and the blinds were poorly functioning making it difficult to sleep. There were multiple loud dog fights in the courtyard during our stay and car alarms were heard 4-5 times during the overnight hours. The apartment and the common areas were very dirty and there was a foul odor throughout the building/hallways. We had reservations for 2 nights and we left after the first night. We did not receive a refund for the second night. Highly disappointed.

Very nice apartment, clean, comfortable. There is everything necessary for a family to live. Comfortable beds, enough towels and bathroom amenities. The hosts were always in touch, responded quickly and were always ready to help. We really enjoyed it.

Great stay to watch our Philles!

Clean secure and perfectly placed to explore the city on foot. All the amenities you will need on your doorstep.

Staying here was an unpleasant experience, and I would strongly recommend you spend your money elsewhere. The pictures make the place look like a new unit, but it's not. It and the building are funky. The building halls smell atrociously, the unit moderately. The adjacent courtyard always has lights on all night, and residents of the building are loud. Every door squeaks, the beds creak, and the floor is peeling cheap laminate. The pipes in both bathrooms don't drain well. All in all, very unsatisfying.

Accommodation more than adequate however the unit needs to be freshened up Guitar playing noise from unit above that was stopped by concierge

Was the perfect spot for a group. Nicely renovated and clean in the room. Parking garage was a little bit sketchy but overall amazing stay

The location is great. Parking included is great in ticket heavy Philly. But, a beeping frim the front desk was audible feom the room, though, making it hard to sleep.

The apartment was nice. The build is old and outdated. The front desk staff was nice and friendly. Location is close to lots of stores and restaurants. Overall a good experience.

The building is an old armory, which is SO COOL, but it will not be awesome if like like a lot of windows. However, if you like your bedroom pitch black...you're in luck! There were a couple of issues here and there, but they said they would take care of them after we left. (It wasn't anything that needed to be taken care of right away). There's a lot within walking distance, and the parking is a bonus (but the garage is tight if you have a large vehicle). I would rent from them again.

No air conditioning no parking

The pictures were a bit misleading, but the property was clean and easily accessible to everything in the city.. the parking was close, but an old garage that was hard to maneuver (actually couldn't do it) with a toddler/stroller. My husband always had to go get the car and pick us up. However, I'd stay again. The owner was super responsive!!