Uptown Oasis San Jose Airport

Homeless camp next to the hotel entrance

The pool areavlook amazing but theres many details the need fix. Wires hanging down spa jets not working. We had to switch rooms as the heater was broke.

Staff is very cordial. I’m a female traveling alone and the location of my room was very dark, no outside lighting. I entered the room, sensor did not go on. I couldn’t find my way around the room. Advised front desk. Instructed to look for the light on the wall. I used the flashlight from my phone to navigate. Shower head wouldn’t stay up I had to hold it to shower. Next day I had to run errands came back, and there was a man in the room, (maintenance man) replacing the phone jack. I was never advised he would be in my room. I felt concerned asked him to come back the next day. I apologize to him, and advised, I didn’t feel comfortable being alone in the room with him. Again had to run some errands came back my card to get in was not working went to service desk. They asked how my stay was. I stated not very well since there was maintenance issues. They asked if I wanted the maintenance man to come and fix them I advised I’m not comfortable being in a room with a strange man. They could have sent a female with him. So overall, I would not stay there again, and the price does not match the room. I’ve paid less at choice hotels where maintenance was not required. They had so many empty rooms. I feel they could have easily given me a different room without all the maintenance issues. But obviously guest value is not their priority. This was supposed to be a room for a disabled person that I requested. Not at all ADA compliant.

Overall , Good property and kind staff

Easy check in process

Clean

Good value and very close to the airport

A good location for us, but no restaurant, which the used to have.. not many cars in lot and we were there over Christmas… Verizon tv channels 1-38 except 4 which was local station for football… we won’t go back

Quite place and clean

Easy resting at the hotel.

I booked this hotel because Expedia advertised that there was a free shuttle and a restaurant on the property. I called the hotel about the shuttle and they sent a Lyft car for us, which was billed to us. When we got to the hotel we found that there was no restaurant and there hadn't been for a long time. Expedia, update your listing, this is false advertising!

Front desk was very amicable and approachable.

Great hotel! Just a few minutes away from the airport. The staff are very friendly and they make sure to clean the rooms every other day. Safe and quiet environment. Will definitely go back here.

This place is a hidden gem. Price doesn't align with the comfort I have when I stay here. Thus place is great!

The woman who checked us in was wonderful. She let us know where to catch the light rail so we'd get on going the correct direction. 🙂

They have offered shuttles to the airport!

The club Oasis wasn't available

Everything was great for the price

Nice and quiet stay right by SJC. Good value for the money.

Inexpensive hotel. Pretty good for the price.