Havana Nha Trang is an ideal centrally located hotel, right on the main strip with tons of shops, restaurants, and attractions just right next door. Deputy General manager Nguyen Van Trong and staff made sure our families every need was accommodated with warmth and amazing customer service. The rooftop restaurant Skylight offered an unbelievable view of the beach and the city of Nha Trang along with a quality dining experience. I loved our stay and would definitely stay again just for the amazing pool and spa.
Had an amazing stay. Staff were extremely helpful and nice. My friend had to leave early at 4am, so the staff offered to bring light breakfast and coffee to the room at 3.30am. The resort is well-kept.
The rooms are spacious, clean, the view of the sea is beautiful, the staffs are friendly, especially in the reception department, willing to help and give the best recommendations.
The only thing to complain is poor sound proofing. I can hear kids and adults screaming in the evening. Making it very hard if you're having a workation!
Posted false photos, claimed sea view but in the end received city view, and there was no way to refund or compensate customers. Staff and hotel blamed the traveloka app. Noted check in at 6am, if not met, had to call customer to cancel booking, booked 2 weeks in advance.
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