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Fraser Residence Hanoi
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Fraser Residence Hanoi
9,3
/10
Exceptional
38 reviews
What Guests Say About Their Stay
bac p.
10,0
/ 10
Nice room, clean, good service, staff from security guard to reception are polite, dedicated support
In the Area
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C5 Do Nhuan Street, Xuan Dinh Ward, Bac Tu Liem District, Hanoi, Vietnam, 100000
Main Facilities
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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
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Available Room Types in Fraser Residence Hanoi
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What's around Fraser Residence Hanoi
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C5 Do Nhuan Street, Xuan Dinh Ward, Bac Tu Liem District, Hanoi, Vietnam, 100000
Discover More About Fraser Residence Hanoi
Location
Fraser Residence Hanoi is a hotel in a good neighborhood, which is located at Xuan Dinh.
About Fraser Residence Hanoi
Fraser Residence Hanoi is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.
Have fun with various entertaining facilities for you and the whole family at Fraser Residence Hanoi, a wonderful accommodation for your family holiday.
If you plan to have a long-term stay, staying at Fraser Residence Hanoi is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.
The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Fraser Residence Hanoi exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Fraser Residence Hanoi is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at Fraser Residence Hanoi.
All facilities in Fraser Residence Hanoi
Swimming Pool
Entertainment Facility
Fitness Center
Functional Hall
Lobby
In-room Facilities
- Bathrobe
- Bathtub
- Cable TV
- Desk
- Hairdryer
- In-room safe
- Kitchenette
- Microwave
- Minibar
- Refrigerator
- Separate shower and tub
- Shower
- TV
Hotel Services
- Bellhop
- Concierge
- Express check-in
- Express check-out
- 24-hour Receptionist
- 24-hour security
- Laundry service
- Luggage storage
- Multilingual staff
- Porter
General
- AC
- Clothes dryer
- Family room
- Non-smoking room
- Swimming pool
Things to Do
- Children play area
- Fitness center
- Outdoor pool
- Sauna
- Steam room
Public Facilities
- Parking
- Elevator
- Restaurant
- Room service
- WiFi in public area
Food and Drinks
- Restaurant with AC
- Breakfast
- Breakfast (surcharge)
- Dining area
Accessibilty
- Disabled access friendly
- Accessibility equipment
- Wheelchair accessible
Nearby Facilities
- ATM/Banking
- Grocery
- Shops
Transportation
- Car rental
- Secure parking
Shuttle Service
- Airport transfer (surcharge)
- Airport transfer
Business Facilities
- Meeting facilities
Sports and Recreations
- Fitness center
Connectivity
- Free WiFi
Accommodation Policy & General Information in Fraser Residence Hanoi
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Pets
Pets are not allowed in the accommodation.
General Information
Popular Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Breakfast Availability | Yes, some room provide breakfast |
Available rooms at Fraser Residence Hanoi | 216 |
Number of floors in Fraser Residence Hanoi | 18 |
Another facilities in Fraser Residence Hanoi | Bathrobe, Bathtub, Cable TV, Desk, Hairdryer |
Frequently asked question in Fraser Residence Hanoi
What are available facilities at Fraser Residence Hanoi?
There are top facilites at Fraser Residence Hanoi such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Fraser Residence Hanoi?
The standard check-in time at Fraser Residence Hanoi is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Fraser Residence Hanoi provide breakfast?
Yes, Fraser Residence Hanoi provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Fraser Residence Hanoi
Traveloka (38)
9,3
Exceptional
From 38 reviews
Provided by travelers on
Cleanliness
9,6
Room Comfort
9,5
Meal
8,9
Location
9,0
Service and Facilites
9,4
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Traveler Reviews Fraser Residence Hanoi
Number of reviews per page
20
40
Customer reviews
H***h
6,9
/10
Reviewed 21 week(s) ago
No attentive staff
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Accommodation's Reply
09 Dec 2024
Dear Valued Guest,
Thank you for taking the time to share your feedback. We are truly sorry to hear that our service did not meet your expectations. Providing attentive and thoughtful service is a priority for us, and we regret that we fell short during your stay.
To help us improve and address this issue effectively, could you please share more details about your experience? Your input will assist us in identifying areas for improvement and ensuring a better experience for all our guests.
We sincerely hope to have the opportunity to welcome you back and provide you with the high level of service you deserve.
NH
Nht H. T. M.
10,0
/10
Reviewed 41 week(s) ago
Receptionist Nhung is super cute and friendly, working here in Hanoi is the best! Recommended!
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ab
ann b.
8,5
/10
Reviewed 97 week(s) ago
New hotel, clean. Nvien is friendly and enthusiastic. Will definitely be back.
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SE
Stevanus E.
9,4
/10
Reviewed 113 week(s) ago
The facility is still new so nothing to complain about. Just only maybe it 's quite far to the center of city.
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DR
Devi R. N.
9,7
/10
Reviewed 127 week(s) ago
Nice hotel, very clean, hotel staff are also responsive and friendly.
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KK
Kenny K.
9,4
/10
Reviewed 129 week(s) ago
The room was very spacious, modern and clean. Almost anything you need, the room has it. Super professional and friendly staff. Mostly foreigners rent here. Very pleased with the experience here.
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Yesaya
9,7
/10
Reviewed 139 week(s) ago
Hotel yang sangat bagus, fasilitas dalam kamar sangat lengkap dan bersih, pelayanan receiptionis sangat ramah dan sangat membantu. Terima kasih Fraser Residence.
1 people find it helpful
Accommodation's Reply
29 Aug 2022
Dear Mr. Yesaya,
Thank you for taking the time to share the review on your recent stay at Fraser Residence Hanoi.
We are so glad to hear that overall, you enjoyed your stay with us. At Fraser Residence Hanoi, we aims to provide a truly unique experience, and we are thrilled that our service and standards have met your expectations. Your kind words were such a great encouragement for our team to dedicate more and more in the seek of winning guests' satisfactions.
We look forward to welcoming you back to our hotel in the future.
Sincerely,
Sunny Tan
General Manager
BT
Bui T. T. D.
8,5
/10
Reviewed 141 week(s) ago
Dịch vụ tốt, nhân viên chu đáo nhiệt tình, đồ ăn rất ngon
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Accommodation's Reply
19 Aug 2022
Dear Ms Duong,
Thank you very much for taking the time to share your experience at Fraser Residence Hanoi. At Fraser Residence Hanoi, we always want to bring the most memorable experiences to each customer and we are happy that the space and service here have met your expectations.
Looking forward to welcoming you in the next time.
Best regards,
Sunny Tan
General Manager | Fraser Residence Hanoi
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bp
bac p.
10,0
/10
Reviewed 145 week(s) ago
Nice room, clean, good service, staff from security guard to reception are polite, dedicated support
See original
2 people find it helpful
Accommodation's Reply
22 Jul 2022
Dear Mr Pham,
Thank you very much for taking the time to comment on your experience at Fraser Residence Hanoi.
At Fraser Residence Hanoi, we always aim to bring the most memorable experiences to each customer and we are delighted that the service and standards here have met your expectations.
We look forward to welcoming you on future occasions.
Best regards,
Sunny Tan
General Manager | Fraser Residence Hanoi
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Le Thi M. H.
10,0
/10
Reviewed 145 week(s) ago
Reasonable price, worthy of good service. Beautiful scenery, staff has a great attitude
1 people find it helpful
Accommodation's Reply
15 Jul 2022
Dear Ms Le Hoa,
Thank you for taking the time to write us a review of your recent experience at Fraser Residence Hanoi.
We are glad that you had an enjoyable time with us. At Fraser Residence Hanoi, we aim to provide a truly unique experience, and we are thrilled that our service and standards have met your expectations.
We look forward to welcoming you back to our hotel in the future.
Sincerely,
Sunny Tan
General Manager
AT
ACTE T.
9,4
/10
Reviewed 151 week(s) ago
Excellent service. Friendly staff.
1 people find it helpful
TT
Thi T. T. N.
9,7
/10
Reviewed 152 week(s) ago
Clean rooms, fine furniture, fragrant towels and bedding, enthusiastic and pleasant staff from the housekeeping to the front desk, restaurant staff, each cleaning service does not have a shower 😄. However, still vote 5 * for Fraser Residence
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Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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