San Grand Hotel & Spa

Hotels
9,2
/10

Exceptional

47 reviews

What Guests Say About Their Stay

Ramel A.
10,0
/ 10
This hotel is highly recommended. I enjoyed my entire stay here. All the staffs are very hospitable and always smile for you which gives you good vibes on your day. It has nice view on rooftop and breakfast is good especially the Pho which is best for rainy day. I also like the dragon fruit. And they gave me a dragon fruit juice as welcome drink. The location is perfect too which is nearby the center of Hanoi and you can walk around Old quarter. Definitely I would stay here again when I’m back to Hanoi.
In the Area
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No. 2, Cau Go, Hang Bac Ward, Hoan Kiem District, Hanoi, Vietnam, 11000

Main Facilities

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AC
Restaurant
24-Hour Front Desk
Elevator
WiFi
note: hotel was previously named San Grand Hotel San Grand Hotel & Spa is a hotel in a good neighborhood, which is located at Hang Bac Ward. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around San Grand Hotel & Spa

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No. 2, Cau Go, Hang Bac Ward, Hoan Kiem District, Hanoi, Vietnam, 11000
Lobby San Grand Hotel & Spa
Lobby 2 San Grand Hotel & Spa

Discover More About San Grand Hotel & Spa

note: hotel was previously named San Grand Hotel

Location


San Grand Hotel & Spa is a hotel in a good neighborhood, which is located at Hang Bac Ward.

About San Grand Hotel & Spa

When staying at a hotel, the design and architecture are two important factors that can spoil your eyes. With its unique setting, San Grand Hotel & Spa provides a pleasant accommodation for your stay.

From business event to corporate gathering, San Grand Hotel & Spa provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at San Grand Hotel & Spa, a wonderful accommodation for your family holiday.

This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at San Grand Hotel & Spa.

If you plan to have a long-term stay, staying at San Grand Hotel & Spa is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

San Grand Hotel & Spa is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

Spa treatment is one of the main features of the hotel. Pamper yourself with the relaxing treatment that rejuvenates you.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from San Grand Hotel & Spa exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

San Grand Hotel & Spa is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at San Grand Hotel & Spa.

All facilities in San Grand Hotel & Spa

Bar, Cafe and Lounge San Grand Hotel & Spa
Bar, Cafe and Lounge
Lobby San Grand Hotel & Spa
Lobby
Accommodation Services San Grand Hotel & Spa
Accommodation Services
Bedroom San Grand Hotel & Spa
Bedroom
In-room Bathroom San Grand Hotel & Spa
In-room Bathroom

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

In-room Facilities

  • Bathrobe
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Shower
  • TV

Hotel Services

  • Bellhop
  • Welcoming drinks
  • Front desk
  • 24-hour Receptionist
  • Laundry service
  • Luggage storage
  • Tours

General

  • AC
  • Family room
  • Non-smoking room
  • Smoking area
  • Smoke-free

Public Facilities

  • Elevator
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Things to Do

  • Fitness center
  • Massage
  • Spa

Transportation

  • Airport transfer

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in San Grand Hotel & Spa

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Early Check-in

You're allowed to check-in before the accommodation’s check-in time. If you wish to do so, please contact the accommodation. Additional charges apply.

Late Check-out

You're allowed to check-out past the accommodation's check-out time. If you wish to do so, please contact the accommodation. Additional charges apply.
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General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Available rooms at San Grand Hotel & Spa
60
Number of floors in San Grand Hotel & Spa
12
Another facilities in San Grand Hotel & Spa
ATM/Banking, Beauty salon, Gift shop, Grocery, Hair salon

Frequently asked question in San Grand Hotel & Spa

What are available facilities at San Grand Hotel & Spa?
There are top facilites at San Grand Hotel & Spa such as AC, Restaurant, 24-Hour Front Desk, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at San Grand Hotel & Spa?
The standard check-in time at San Grand Hotel & Spa is starting from From 14:00 while the latest check-out time is at Before 12:00

More Reviews from Other Guests in San Grand Hotel & Spa

9,2
Exceptional

From 47 reviews

Provided by travelers on
Cleanliness

9,4

Room Comfort

9,2

Meal

9,1

Location

9,4

Service and Facilites

9,0

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Traveler Reviews San Grand Hotel & Spa

Number of reviews per page
20
40
Customer reviews
Loi D.
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10,0

/10

Reviewed 51 week(s) ago

The staff here are amazing.
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Ngc H. t. b.
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10,0

/10

Reviewed 52 week(s) ago

Excellent experience with all staff Simon 🙏.

1 people find it helpful

Huynh Tho Tran
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6,0

/10

Reviewed 72 week(s) ago

Small rooms, higher prices than hotels in the old town with the same stars, unenthusiastic staff, guests with 4 pieces of luggage without anyone helping (older guests), not commensurate with the cost, plus point is cleanliness .
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1 people find it helpful

Hà Thị N. Á.
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6,3

/10

Reviewed 90 week(s) ago

I was here for a day on a business trip. I find the staff to serve foreigners better than Vietnamese. The hotel's target audience may be foreigners, but I hope you will serve all customers equally. I take a typical example that I was waiting for my partner at the reception, I waited for a long time. My friend stayed 1 night before. While I was waiting, I saw that the staff member brought water for a foreign customer. And I don't. After I met my friend, I went with foreign guests, the attitude of the new staff was more comfortable with me. In addition, the breakfast is also quite small. In addition to the above 2 issues, I rate the hotel as good. Good location, Hope to have a better view of all customers.
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2 people find it helpful

Rattana P.
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10,0

/10

Reviewed 105 week(s) ago

Very good service, very delicious breakfast The staff greets you with a smile every day. On the day of check-in, bread is also prepared.
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Melvin Q.
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10,0

/10

Reviewed 122 week(s) ago

Nice cozy hotel in the heart of the old city. Plenty of food and shops just outside the hotel. Service was excellent and commendable ….

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THI T. T. V.
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9,4

/10

Reviewed 125 week(s) ago

Convenient location, clean room but a bit noisy due to poor soundproofing, good food, enthusiastic and cheerful staff
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Tran Thanh Vinh An
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9,7

/10

Reviewed 127 week(s) ago

Khách sạn 4 sao có khác, đẳng cấp trong mọi thứ. Nhân viên thân thiện, anh quản lý thì lại tâm lý và dễ gần. Thấy mình ngồi đợi grab thì cũng đến bắt chuyện hỏi thăm. Phòng ốc tiện nghi, dù có hơi nhỏ, bù lại gần khách sạn nhiều hàng quán ngon, giá bình dân, ngay trung tâm. Bước ra Hồ Gươm 2-3 phút. Nói chung là nên ở.

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Nemo
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10,0

/10

Reviewed 127 week(s) ago

Tất cả đều làm mình hài lòng! Vị trí tốt, thuận tiện, dễ bắt xe, xung quanh có nhiều đồ ăn ngon, hàng quán, gần hồ Hoàn Kiếm. Khách sạn đẹp, mới, tiện nghi nội thất mới, sạch sẽ, bước vào khách sạn có mùi thơm tinh dầu đặc trưng rất dễ chịu. Nhân viên nhiệt tình, thân thiện, dễ thương, dịch vụ tốt, có cả welcome drink Buffet sáng ngon, đầy đủ các món đa dạng nhìu lựa chọn, có phở Hà Nội, trứng, các món Tây, món healthy organic đều có đủ. Sẽ quay lại và giới thiệu bạn bè.
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chalika p.
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10,0

/10

Reviewed 134 week(s) ago

Good location, a lot of restaurant nearby and walking distance to lake. Staffs are very friendly and helpful. Room and bathroom are clean.

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NGUYEN N. L. A.
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8,5

/10

Reviewed 136 week(s) ago

Great place to stay in Hanoi! Nice & supportive friendly staff, room condition is quite good, clean & tidy with Hanoi heritage style. The hotel is located in center of the Hanoi old town, right next to signature food street of Hanoi and Ho Guom Lake, super convenient to travel around Hanoi.

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Mega K.
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9,1

/10

Reviewed 136 week(s) ago

Senior Suite with Balcony. Staff are friendly, polite and attentive to guests. The bedrooms and spaces in the hotel are beautifully decorated, with many points showing the meticulous attention to detail and dedication of the staff. The equipment in the room is of good quality and worthy of a 4-star standard. Although the bed is a bit small for me (about 1.6m x 2m) and the room has some dust spots. The restaurant is located on the 10th floor, with a view around the hotel and especially the almost complete view of Sword Lake. The food is quite good, especially the appetizers and desert. The rooftop bar recommended by the staff is open and can be experienced, but it's closed at 23:00 (not sure if it's already open or closed but if it's closed at 23:00, it seems a bit soon with a bar) The experience with Lucien was very good, will definitely come back here if the opportunity arises.
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Mr SEAN and Ms TRAM
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9,7

/10

Reviewed 137 week(s) ago

Amazing staffs, great service, clean room, good breakfast. Thanks for making our trip better. We will come back soon for sure. 🥰.

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Thi m. p. t.
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8,5

/10

Reviewed 141 week(s) ago

khách sạn đẹp nhưng máy lạnh không lạnh nên khuya phải chuyển phòng khác Nói chung dvu ổn

1 people find it helpful

Dinh H. P.
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9,7

/10

Reviewed 143 week(s) ago

Nhân viên lễ tân dễ thương , phòng sạch sẽ đặt biệt là gần hồ và xung quanh có nhiều món ăn bạn sẽ không mất thời gian cho việc ăn uống nói chung gia đình mình có kì nghỉ tại đây thật thích nếu có cơ hội mình nhất định sẽ ở đây . Cảm ơn

1 people find it helpful

Le Thanh D. V.
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5,9

/10

Reviewed 143 week(s) ago

the service is extremely bad, the laundry is very expensive and the laundry staff takes money from the customer and leaves it in his pants to wash and the customer refuses. the front desk staff doesn't have much experience in the industry, it's bad.
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HOANG N. B. T.
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9,1

/10

Reviewed 144 week(s) ago

Nice hotel, clean, right in the center, walking around near, right at the food market, smiling friendly staff, listening to suggestions. But need to be more careful about breakfast, the salad I eat is not fresh and the fruit is dry like it has been cut through the day. Hopefully the next time I go, it will change more and the Sky Bar - Spa will open. Highly recommend this hotel!
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2 people find it helpful

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Thi N. T. N.
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10,0

/10

Reviewed 144 week(s) ago

Nice hotel, enthusiastic, friendly, professional staff
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Nguyen T. N. H.
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9,7

/10

Reviewed 146 week(s) ago

Staff were friendly and enthusiastic. Super nice view
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Tran N.
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10,0

/10

Reviewed 146 week(s) ago

Kỳ nghỉ tuyệt vời ở Lucien Hà Nội. Mình đi du lịch gia đình dài ngày (đi nhiều nơi) nên khá nhiều vali. Khách sạn upgrade cho mình lên phòng to rộng, thoải mái. Có thể gửi vali tại khách sạn khi đi chơi xa. Khách sạn có vị trí rất thuận tiện ngay phố đi bộ Hồ Gươm nên mua gì cũng có. Nhân viên nhiệt tình hỗ trợ, chỉ dẫn.

1 people find it helpful

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Bedroom 4 San Grand Hotel & Spa

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