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Western Hanoi Hotel
Hotels
8,5
/10
Very Good
87 reviews
What Guests Say About Their Stay
Staff Friendliness (7)
Check-in/out Time (5)
Distance To City Center (4)
Surroundings (4)
Anh K. T.
9,4
/ 10
Nice room, many amenities. Attentive and friendly staff. The breakfast buffet has quite a few dishes and is not very delicious. The scene outside is not too busy
Nguyn T. T.
8,5
/ 10
Every time I return to Hanoi I stay here. A familiar place
Le Ngo P. H.
9,7
/ 10
Nhân viên dễ thương nhiệt tình, check in check out nhanh gọn lẹ, bữa sáng ngon. Rất hài lòng.
PhThaoHN
9,4
/ 10
The hotel is clean, beautiful, enthusiastic staff. Buffet breakfast delicious, clean.
the h.
9,4
/ 10
clean room. enthusiastic staff. Breakfast was pretty good. location near major roads and bars with entertaining karaoke. will definitely come back
In the Area
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Lane No. 75 Tran Thai Tong , Dich Vong Hau Ward, Cau Giay District, Hanoi, Vietnam, 100000
Main Facilities
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AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
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Available Room Types in Western Hanoi Hotel
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What's around Western Hanoi Hotel
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Lane No. 75 Tran Thai Tong , Dich Vong Hau Ward, Cau Giay District, Hanoi, Vietnam, 100000
Discover More About Western Hanoi Hotel
Location
Western Hanoi Hotel is located in area / city Dich Vong Hau.
About Western Hanoi Hotel
Whether you are planning an event or other special occasions, Western Hanoi Hotel is a great choice for you with a large and well-equipped function room to suit your requirements.
From business event to corporate gathering, Western Hanoi Hotel provides complete services and facilities that you and your colleagues need.
Have fun with various entertaining facilities for you and the whole family at Western Hanoi Hotel, a wonderful accommodation for your family holiday.
While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, Western Hanoi Hotel is suitable for you who value privacy during your stay.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Western Hanoi Hotel exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Western Hanoi Hotel is a hotel with great comfort and excellent service according to most hotel's guests.
With all facilities offered, Western Hanoi Hotel is the right place to stay.
All facilities in Western Hanoi Hotel
Others
Hotel Services
- Bellhop
- Money changer
- Doorman
- Early Check-in
- Front desk
- 24-hour Receptionist
- 24-hour security
- Late Check-out
- Laundry service
- Limited hours room service
- Luggage storage
In-room Facilities
- Bathrobe
- Bathtub
- Desk
- Hairdryer
- In-room safe
- Minibar
- Shower
- TV
Public Facilities
- Parking
- Coffee/tea in lobby
- Elevator
- 24-hour room service
- Restaurant
- Safety deposit box
- WiFi in public area
Business Facilities
- Computer station
- Conference room
- Meeting facilities
- Photocopier
- PRINTER
- Projector
Nearby Facilities
- ATM/Banking
- Beauty salon
- Grocery
- Hair salon
- Shops
Food and Drinks
- Bar
- Breakfast (surcharge)
- Continental breakfast
Transportation
- Airport transfer
- Valet parking
Connectivity
- LAN Internet
- Free WiFi
Shuttle Service
- Airport transfer (surcharge)
- Airport transfer
Things to Do
- Massage
General
- AC
Accommodation Policy & General Information in Western Hanoi Hotel
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
General Check-in Instructions
Please note that your children might be charged when check-in at the hotel. Please call the hotel before your check-in date for further information. Vui long luu y, tre em co the bi thu them phi khi nhan phong tai khach san. Vui long lien he khach san truoc khi nhan phong de biet them thong tin chi tiet.
Early Check-in
You're allowed to check-in before the accommodation’s check-in time. If you wish to do so, please contact the accommodation. Additional charges apply.
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General Information
Popular Facilities | AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Breakfast Availability | Yes, some room provide breakfast |
Available rooms at Western Hanoi Hotel | 68 |
Number of floors in Western Hanoi Hotel | 10 |
Another facilities in Western Hanoi Hotel | Bellhop, Money changer, Doorman, Early Check-in, Front desk |
Frequently asked question in Western Hanoi Hotel
What are available facilities at Western Hanoi Hotel?
There are top facilites at Western Hanoi Hotel such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Western Hanoi Hotel?
The standard check-in time at Western Hanoi Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Western Hanoi Hotel provide breakfast?
Yes, Western Hanoi Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Western Hanoi Hotel
Traveloka (87)
8,5
Very Good
From 87 reviews
Provided by travelers on
Cleanliness
8,4
Room Comfort
8,4
Meal
8,3
Location
8,4
Service and Facilites
8,4
People often mention about Western Hanoi Hotel
All
Staff Friendliness (5)
Check-in/out Time (5)
Bathroom (5)
Bedroom (4)
Distance to City Center (3)
Surroundings (3)
Wifi (3)
Room Space (3)
Ambiance (2)
Soundproof (2)
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Traveler Reviews Western Hanoi Hotel
Number of reviews per page
20
40
Customer reviews
R***a
Business
10,0
/10
Reviewed 2 week(s) ago
Good, not as bad as reviews on Google.
Find this review helpful?
G***t
5,0
/10
Reviewed 3 week(s) ago
room very dirty, no hot water, old towels
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F***y
Transit
9,4
/10
Reviewed 8 week(s) ago
The staff are very friendly and helpful, the rooms are spacious, very comfortable and clean. The bathroom is clean and the facilities are complete
1 people find it helpful
A***y
Leisure
10,0
/10
Reviewed 11 week(s) ago
Location Very nice and clean and crowded
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MQ
MINH Q. B.
Business
10,0
/10
Reviewed 17 week(s) ago
It was great, I was really well taken care of during my 4 days here. Later, the Nhon - Hanoi Railway Station Metro was really convenient to get to the center, walking to the VinBus E05 bus station to the lake or the historical museum was also very convenient. There are many food brands around as well as Com Village. It's also convenient to go to the Park.
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1 people find it helpful
TL
Truc L.
6,5
/10
Reviewed 19 week(s) ago
Old rickety and unmaintained furniture. Hard mattress.
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3 people find it helpful
D***g
10,0
/10
Reviewed 21 week(s) ago
You guys are very enthusiastic and polite. Especially the two receptionists Nguyen.T.Linh Chi and Luu Thi Le.
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L***h
5,7
/10
Reviewed 21 week(s) ago
Poor receptionist, rude to customers. Customers asked for invoices and were treated rudely. Bad attitude.
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1 people find it helpful
n***n
5,0
/10
Reviewed 24 week(s) ago
The receptionist was very bad. I lost my wallet in front of the hotel door. A foreigner picked it up and brought it to the hotel to ask, but the receptionist was irresponsible and did not check the list of customer names to see if it matched the name of the person who dropped the wallet. The way of speaking was not polite. I asked to check the camera to see but he said it was from the evening and then came down in the afternoon. I asked to check the camera but it was not checked. I am very upset with this service. The time I lost it was November 10, 2024, around 1:00 p.m. and 2:00 p.m.
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1 people find it helpful
n***n
5,0
/10
Reviewed 24 week(s) ago
The receptionist was very bad. I lost my wallet in front of the hotel door. A foreigner picked it up and brought it to the hotel to ask, but the receptionist was irresponsible and did not check the list of customer names to see if it matched the name of the person who dropped the wallet. The way of speaking was not polite. I asked to check the camera to see but he said it was from the evening and then came down in the afternoon. I asked to check the camera but it was not checked. I am very upset with this service. The time I lost it was November 10, 2024, around 1:00 p.m. and 2:00 p.m. I checked out at 5:00 p.m. on November 11, 2024 and never came back again.
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3 people find it helpful
H***G
5,3
/10
Reviewed 28 week(s) ago
The furniture was quite old, room 606 was very stuffy. The air conditioner was broken, I turned it on, after taking a shower the air conditioner was still hot, because I was quite tired I went to sleep, woke up at 2:30-5:00 pm and was soaked because the air conditioner was not cool, the room smelled. As a result I took another shower and checked out even though I had paid for the night's rent.
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3 people find it helpful
Accommodation's Reply
31 Oct 2024
Hello,
Thank you for sharing your comments about your room. We are sorry to hear that the air conditioning in your room did not work as expected. To ensure you have the best experience, if you encounter any problems with the equipment in your room, please notify the front desk immediately. We will promptly assist and resolve the problem so that you can have more comfort.
We sincerely thank you for your comments so that the hotel can improve the quality of service.
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B***h
Staycation
9,7
/10
Reviewed 29 week(s) ago
I think we should replace the TV because it is too old.
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Guest
10,0
/10
Reviewed 34 week(s) ago
Great will be back next time
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3 people find it helpful
S***p
Business
9,4
/10
Reviewed 52 week(s) ago
Friendly and Helpful Staff. Clean Rooms.
1 people find it helpful
t***y
6,9
/10
Reviewed 54 week(s) ago
Tất cả đều ổn trừ mỗi điểm trả phòng phải trước 12h quá 12h sẽ tính phí 495k dù bạn trả trễ 30' Mk nghĩ khách sạn nên gọi tb cho khách khi gần đến h trả phòng để không bị mất tiền oan
2 people find it helpful
ĐG
Đỗ Giang
8,8
/10
Reviewed 72 week(s) ago
The hotel is clean and the staff is enthusiastic. I've been here 3 times and I'm quite satisfied. Thank you, female receptionist and male luggage guy, on the evening of December 7. I left too quickly and didn't have time to ask my friends' names.
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3 people find it helpful
AK
Anh K. T.
9,4
/10
Reviewed 73 week(s) ago
Nice room, many amenities. Attentive and friendly staff. The breakfast buffet has quite a few dishes and is not very delicious. The scene outside is not too busy
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1 people find it helpful
NT
Nguyn T. T.
8,5
/10
Reviewed 73 week(s) ago
Every time I return to Hanoi I stay here. A familiar place
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2 people find it helpful
TT
Tú Trân Đ.
9,1
/10
Reviewed 89 week(s) ago
There is no spray, hope the hotel will improve, the rest is ok, very good value for money
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2 people find it helpful
VX
Van X. T.
8,5
/10
Reviewed 90 week(s) ago
Phòng cơ bản hơi bí, máy lạnh bị rò nước nhưng hết ngay
2 people find it helpful
Number of reviews per page
20
40
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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