Check in now so you can relax later.
Check in even before you arrive at the airport and have your Lion Air boarding pass easily accessible at hand. No more rush, no more fuss.
Through My Booking or Online Check-in menu in the homepage, open your e-ticket and tap Online Check-in.
Once you have agreed to the Lion Air Online Check-in Policy, fill in your check-in details. Once completed, tap Check In to submit it.
When check-in is successful, you will be able to see your Lion Air boarding pass through your e-ticket. It will also be sent to your email.
Through your e-ticket, you can see, download, or send your Lion Air boarding pass to other passengers in your booking.
Buy your train ticket at Traveloka by following these steps:
Your booking is confirmed as soon as you receive your e-ticket, which contains a booking code from PT Kereta Api Indonesia. You should be able to find your e-ticket in your email, SMS, and on My Booking.
On the day of your departure, you have to bring your Traveloka e-ticket to the departure station. Please make sure to arrive at the station at the latest 60 minutes before your departure schedule. Upon your arrival at the station, please follow these steps:
Yes, you can manage to cancel or get a refund for your train ticket, for further information, you can learn it here.
PT KAI requires reschedule or reroute requests to be made in person at any of the selected stations for verification purposes. For further information, you can find it here.
Based on the official information from PT Kereta Api Indonesia (KAI) Persero, the rules for carrying baggage that apply, when boarding the train are as follows:
1. Each passenger is allowed to bring luggage onto the train with a maximum weight for each passenger of 20 kg, with a maximum volume of 100 dm3 (with maximum dimensions of 70 cm x 48 cm x 30 cm), and consisting of a maximum of 4 bags, without incurring additional fees.
2. Baggage that exceeds the weight and/or size as referred to above, up to a maximum of 40 kg or a volume of 200 dm3 (with maximum dimensions of 70 cm x 48 cm x 60 cm), is permitted to be carried on passenger trains subject to excess baggage fees, or buy extra seating.
3. Tariffs for excess baggage weight are as follows:
Executive class trains Rp. 10,000 per kg
Business class trains Rp. 6,000 per kg
Economy class trains Rp. 2,000 per kg
4. Baggage that can be carried directly onto the train without being subject to additional duties is:
5. Specifically for sports equipment, musical equipment and certain electronic equipment that is "DEEMED APPROPRIATE" to be carried on the train in sizes exceeding the provisions as stated in point 2, can be brought on board the train, by purchasing additional seats to store the items. In the event that there are no additional seats available, items are not permitted to be carried into the train cabin. When reserving an additional ticket for baggage, fill in the name column with the passenger's name and in the identity column write baggage 1 for the first seat, baggage 2 for the second seat, and so on.
Examples of baggage that is appropriate to carry:
6. Items that are not permitted to be carried as baggage include: animal; Psychotropic Narcotics and other addictive substances; Firearms and sharp weapons; Surfing board; All flammable/explosive items; All items that smell foul, fishy or because of their nature can disturb/damage health and disturb the comfort of other passengers; Items which, according to the officer's consideration, are inappropriate in condition and size to be transported as baggage, Items which are prohibited by statutory regulations.
Those are the rules for carrying train baggage, make sure you comply with the rules for carrying baggage when boarding the train.