Easy check in & so convenient for shopping!

Only two of five elevators were in service. It took up to 10 minutes to get an elevator. If you went up and down 4 times that was an hour a day wasted

They did not advertise that they were under construction / remodeling, charging full price in those conditions with limited selection of rooms and charging full price. If I would’ve known, I wouldn’t have ever booked there.

The hotel is attached to a large shopping mall. There are a lot of food court options too. Central to the things on our list to do. Staff was great. Would stay here again for sure!

Dated property with rooms that are worn and not clean. Way overpriced for the actual quality of the property. Living on an old reputation.

Great!

Very good property attached to a major mall with several restaurants nearby and adjacent to some heavily trafficked roadways. However, my room had very little natural light (the X23 rooms on each floor) so dampened my stay. In other words, I liked everything but my actual room.

Nothing much

Good customer service

Extraordinarily small loading/unloading/valet area. Cars attempt to narrowly squeeze by although there’s no room for error. No guest receiving lobby with any amenities whatsoever ie coffee water, soft drinks. paid or otherwise. .. only corridors and elevators. The check-in desk is on the second floor. No fold out luggage stand in room. No Microwave in the consumable amenities cabinet. The Hotel is next to a loud, high traffic highway, which echoes into rooms enough to interfere with sleep. Theres no Greenbelts of trees or grass, only concrete curbs, sidewalks, and part of a Mall’s parking area without sufficient Handicapped Parking. The Westin at Dallas Galleria was once a beautiful Concierge’d Serviced Hotel worth the higher price for a Five Star room. Now, it doesn’t even meet Holiday Inn Express standards. Shame on Marriott, we’ll never stay there again.

I’m was a bit under remodel

Traffic noise was way too loud

For the money, you wouldn’t choose to stay here unless you had a business trip and you were forced to book this hotel. 2nd rate in just about every category

An excellent hotel for visits to suburban rather than central Dallas. It was everything I needed it to be, and was clean and spacious. Recommended.

Easy access to the mall. However our AC never really cooled down and our fridge wasnt working properly. When we informed the front desk all we were told was talks for the information. Other than that, everything was clean, and check in was easy.

PERFECT

It was great!

The sound from the pool exercises in the morning

I always love coming here. It’s beautiful and in a great location too.

Excellent