8.6
Very Good

From 320 reviews

Provided by travelers on
Cleanliness

8.8

Room Comfort

8.8

Meal

8.4

Location

9.1

Service and Facilites

9.0

People often mention about Centara Hotel Hat Yai
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Accessibility (6)
Staff Friendliness (6)
Surroundings (5)
Ambiance (5)
Room Space (5)
Distance to City Center (4)
Wifi (4)
Check-in/out Time (4)
Taste (4)
Family Friendly (3)
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Traveler Reviews Centara Hotel Hat Yai

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Customer reviews
Josephine K.
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Leisure
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10.0

/10

Reviewed 2 week(s) ago

We had a very pleasant stay here. All the staff was very helpful and friendly. They communicated well and we are so satisfied with the services here.

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John G. M.
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Transit
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9.7

/10

Reviewed 22 week(s) ago

Ahmad the waiter is very attentive and customer focused. Welldone. Keep it up a good work.

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Accommodation's Reply
21 Nov 2024
Dear Mr.John, Thank you very much for taking the time to share your feedback on traveloka.com with a high. Rating. We are glad to hear that you and your family had a pleasant stay with us. Your positive highlight to the team members. is highly appreciated. We will happily share your kind comments with our teams. May I take this opportunity to thank you again for staying with us and I look forward to welcoming you back again for a more delightful experience. Sincerely yours, Mrs.Chompunuch Prasopsuk Duty Manager
Zulkadet
icon-Leisure
Leisure
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10.0

/10

Reviewed 27 week(s) ago

Recommended for next trip. Very convinience

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Accommodation's Reply
17 Oct 2024
Dear Mr.Zulkadet, Thank you very much for taking the time to share your feedback on traveloka.com with a high. Rating. We are glad to hear that you and your family had a pleasant stay with us. Your positive highlight to the team members. is highly appreciated. We will happily share your kind comments with our teams. May I take this opportunity to thank you again for staying with us and I look forward to welcoming you back again for a more delightful experience. Sincerely yours, Mrs.Chompunuch Prasopsuk Duty Manager
Pharthiv V. C.
icon-Leisure
Leisure
icon-origin-TRAVELOKA

9.7

/10

Reviewed 30 week(s) ago

Everyone was so friendly and amazing here. Room is very clean and spacious. Definitely a must visit.

1 people find it helpful

Accommodation's Reply
11 Oct 2024
Dear Our Value Guest, Thank you very much for taking the time to share your feedback on traveloka.com with a high. Rating. We are glad to hear that you and your family had a pleasant stay with us. Your positive highlight to the team members. is highly appreciated. We will happily share your kind comments with our teams. May I take this opportunity to thank you again for staying with us and I look forward to welcoming you back again for a more delightful experience. Sincerely yours, Mrs.Chompunuch Prasopsuk Duty Manager
Goh K. C.
icon-Leisure
Leisure
icon-origin-TRAVELOKA

10.0

/10

Reviewed 31 week(s) ago

Overall the hotel is good. But I think it need to refurbish.

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Accommodation's Reply
11 Oct 2024
Dear Our Value Guest, Thank you very much for taking the time to share your feedback on traveloka.com with a high. Rating. We are glad to hear that you and your family had a pleasant stay with us. Your positive highlight to the team members. is highly appreciated. We will happily share your kind comments with our teams. May I take this opportunity to thank you again for staying with us and I look forward to welcoming you back again for a more delightful experience. Sincerely yours, Mrs.Chompunuch Prasopsuk Duty Manager
R***t
icon-Staycation
Staycation
icon-origin-TRAVELOKA

5.4

/10

Reviewed 33 week(s) ago

The worst 4-Start hotel ever, very old room and facilities, sound like not very well maintenance. The Air-con cannot be adjusted, too cold in the room. We had to sleep turning off the Air-con. The provided towel looks cheap and aging. No Bathrope provided, surprisingly at the charged amount.

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Z***n
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Staycation
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10.0

/10

Reviewed 40 week(s) ago

We enjoyed our stay as usual. We have been staying at Centara each time we take a short break in hatyai. They never disappoint us.

1 people find it helpful

Accommodation's Reply
23 Jul 2024
Dear Valued guest, Thank you very much for taking the time to share your feedback on Traveloka.com with a high Rating. We are glad to hear that you and your family had a pleasant stay with us. Your positive highlight to the team members. is highly appreciated. We will happily share your kind comments with our teams. May I take this opportunity to thank you again for staying with us and I look forward to welcoming you back again for a more delightful experience. Sincerely yours, Ms.Rattikorn Pinitapiruk Assistant Front Office Manager
Teo G. K.
icon-origin-TRAVELOKA

6.9

/10

Reviewed 47 week(s) ago

OK except tap spoilt and bathroom not clean. I think need to improve cleanliness.

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Accommodation's Reply
29 May 2024
Dear Mr.Teo, Thank you very much for taking the time to share your feedback on traveloka.com with a high. Rating. We are glad to hear that you and your family had a pleasant stay with us. Your positive highlight to the team members. is highly appreciated. We will happily share your kind comments with our teams. May I take this opportunity to thank you again for staying with us and I look forward to welcoming you back again for a more delightful experience. Sincerely yours, Ms.Patcharee Kaewprom Operation Manager
Mohd N.
icon-origin-TRAVELOKA

9.7

/10

Reviewed 74 week(s) ago

Nice hotel. Location very strategic, near night market infront Lee garden hotel. Staff very friendly. Room and toilet very clean.

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Pannee Triteeyaputranont
icon-origin-TRAVELOKA

8.8

/10

Reviewed 110 week(s) ago

The air conditioner in the room could not be adjusted, it was very cold, had to turn off the air conditioner to sleep, the mechanic came to see but couldn't fix it
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WILAWAN NIMAKORN
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8.8

/10

Reviewed 110 week(s) ago

แอร์ในห้องหนาวมาก และปรับไม่ได้ ต้องปิดแอร์นอน

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Thanyalak K.
icon-origin-TRAVELOKA

8.5

/10

Reviewed 114 week(s) ago

Good location, a lot of sights seeing around, many choices of street food.

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Kiattawee T.
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8.5

/10

Reviewed 246 week(s) ago

The room is ok, convenient to travel, good service.
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Natchanan Suksaiwat
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8.5

/10

Reviewed 247 week(s) ago

Just an old name Actually, the room has nothing because it is old. Good service staff But the price is a little high
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CHIN F. M.
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Shopping and Culinary
icon-origin-TRAVELOKA

8.8

/10

Reviewed 269 week(s) ago

So far so good, but can be better. The hairdryer in my room was not functioning on my first day stay and ended up I need to sleep with wet hair, we called the next day for the 2nd time only the hotelier attended to my request, The hotel is just next to Central and Odean Fashion Mall and opposite to Lee Gardens Plaza. A good place to stay indeed. There is a free shuttle bus from Centara Hotel to Central Festival Mall every Friday to Sunday as well, can save your tuktuk fare!
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Debora e.
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Family
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10.0

/10

Reviewed 284 week(s) ago

The hotel is very satisfying, the value of 10 is nothing to disappoint, the food is delicious, the staff start the bell boy spry and friendly, the location of the right front left behind the shopping center, floor 5 of the elevator down directly into the mall, non-stop culinary almost 24 hours open, most appropriate if choose this hotel, will not regret.
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DIAN VERAWATI
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Family
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8.5

/10

Reviewed 287 week(s) ago

The location is close to shopping. Tasty breakfast.
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1 people find it helpful

NUENGRUETHAI S.
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Shopping and Culinary
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9.7

/10

Reviewed 292 week(s) ago

Hotel good service The staff are very nice and attentive. Breakfast is varied and tasty. Definitely come back.
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1 people find it helpful

JENNIWATY JENNIWATY
icon-Shopping and Culinary
Shopping and Culinary
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8.8

/10

Reviewed 297 week(s) ago

This hotel sells a lot of food at night.
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Chua C. H.
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Family
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9.7

/10

Reviewed 309 week(s) ago

Nice hotel. Good aircon. Good location. Great customer service.

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