8.4
Very Good

From 208 reviews

Provided by travelers on
Cleanliness

8.4

Room Comfort

8.3

Meal

8.0

Location

8.5

Service and Facilites

8.3

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Traveler Reviews Phan Thiet Ocean Dunes Resort

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Customer reviews
Tân P. M.
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Staycation
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10.0

/10

Reviewed 25 week(s) ago

The location is right in Phan Thiet city, quite close to the city's attractions and Phan Thiet market, especially close to the beach. The hotel space is suitable for relaxation, the breakfast is quite delicious, with a variety of dishes (European and Vietnamese dishes). There is a swimming pool and a children's play area, the swimming pool always has staff on duty and collects trash continuously. All the staff are friendly and enthusiastic, when you just arrive, there will be staff running out to help you carry your luggage to check in and then help you bring it to your room for 10 VND. Will return to the hotel on future occasions.
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2 people find it helpful

Accommodation's Reply
23 Nov 2024
Dear Mr. Tan, We sincerely thank you for trusting and choosing Phan Thiet Ocean Dunes Resort as your destination. We are glad to know that you had a great experience at the resort. Your satisfaction is our motivation to improve more and more. We look forward to welcoming you back soon. Best regards, Customer Service Department
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Le Xuan T.
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Staycation
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6.0

/10

Reviewed 39 week(s) ago

Information between the hotel and Traveloka is not clear, surcharges from children lead to very high room costs compared to beautiful locations like Mui Ne. When you need to contact Traveloka, it is very difficult. The sea cannot swim. The receptionist is not friendly, when they have questions, they just leave it up to Trevaloka, both sides blame each other
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8 people find it helpful

Nguyen T. H. Y.
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9.6

/10

Reviewed 40 week(s) ago

Breakfast is not very diverse! The rooms are ok, clean
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2 people find it helpful

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Huynh T. H. V.
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Staycation
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8.6

/10

Reviewed 59 week(s) ago

Vị trí sát biển rất đẹp, cần hút mùi trong phòng ngủ nghe mùi ẩm mốc

4 people find it helpful

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Luong H. Y.
icon-origin-TRAVELOKA

8.5

/10

Reviewed 64 week(s) ago

Even the hotel a little old, but all the staffs there so nice.

4 people find it helpful

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Thanh T. N.
icon-origin-TRAVELOKA

10.0

/10

Reviewed 85 week(s) ago

Các anh chị nhân viên dễ thương, nhiệt tình, hỗ trợ nhận phòng sớm, phòng sạch sẽ gọn gàng, mùa mưa nên biển động không tắm được hơi tiếc thôi

7 people find it helpful

NGUYEN VAN TIEN
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6.0

/10

Reviewed 85 week(s) ago

Everything is not as expected even though it is 4* and has a convenient location.
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3 people find it helpful

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Chuong T. V.
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9.7

/10

Reviewed 93 week(s) ago

Have seen many reviews and please rate the experience. Closing a sentence "suitable for the price and family", you do not ask for more with that price but still have buffet and hotel right next to the sea. Your staff in Ao Dai continue to work very well, politely greet, eat softly. The hotel was built a long time ago… the interior is wood-panelled, but it is still cared for like new.. the key is not a big problem.. the rough sea is not suitable for swimming.. the waves are very scary... near the city so eating and drinking is ok, near ... and near ohan station, it is worth to experience. Children have a surcharge, not very expensive…satisfied family, happy experience with the money for 2 nights…and eat seafood balls… The gym is quite fun, the equipment is very old but still well taken care of… the gym people are still satisfied with the exercises and enjoy a buffet breakfast….
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3 people find it helpful

Bui T. H. T.
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9.7

/10

Reviewed 106 week(s) ago

Khách sạn không còn mới lắm nhưng phòng ốc sạch sẽ, nhân viên nhiệt tình, dễ thương. Có nhiều khoảng không gian xanh được chăm sóc kỹ lưỡng, phù hợp gia đình có trẻ nhỏ và người già. Điểm trừ là khu vực bãi biển trước khách sạn là bờ kè nhiều đá, không tắm được. Muốn tắm biển thì đi lên một quãng 1km về phía công viên gần đó

9 people find it helpful

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BACH T. B. T.
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8.8

/10

Reviewed 109 week(s) ago

Resort ngay trung tâm thành phố Phan Thiết nên di chuyển đi các địa điểm rất dễ dàng. Resort rộng rãi, thoáng mát phù hợp để đi nghỉ dưỡng. Phòng ốc sạch sẽ, nhân viên nhiệt tình. Tuy nhiên, buffet sáng thì hơi ít món và nhà hàng ăn buffet hơi nhỏ (có thể là do hôm mình đi không nhiều khách).

7 people find it helpful

Trieu T. N.
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5.4

/10

Reviewed 116 week(s) ago

Resort has long deteriorated. I've been there several times but this time the pool was too dirty and smelly. My baby itch after taking a bath. bad food
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2 people find it helpful

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Le Thi B. C.
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9.7

/10

Reviewed 127 week(s) ago

My family had a wonderful experience at the hotel. Everyone is cute and attentive, the hotel handles the arising flexibly, our family takes the train, so we arrive at the hotel a bit earlier than the scheduled time but still get to check in early. Very pleased!
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5 people find it helpful

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LE THANH B.
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9.7

/10

Reviewed 135 week(s) ago

My family just stayed here last September, generally satisfied. The hotel is located close to the center of Phan Thiet city, so it is quite convenient to move. The parking lot is spacious, although there are only a few shaded slots. Pros: - Near the city - Pretty good price - Friendly enthusiastic staff - Delicious breakfast, especially fish cake soup - Full hotel amenities, built-in air-conditioner and bath tub - Swimming with counselors and supervisors Cons: - The hotel is many years old (more than 20 years) so everything is quite old - The elevator is small and a bit smelly - The hotel campus is shared with a cafe or something Besides, outsiders come in quite crowded and luxuriant In general, recommend this resort. If I go next time, I will visit again.
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4 people find it helpful

Nguyen H. P. A.
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5.8

/10

Reviewed 138 week(s) ago

I contacted hotel for my cancelling because of sickness. But I was not received any support. Unsatisfied!

1 people find it helpful

Nguyen N. H.
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8.2

/10

Reviewed 155 week(s) ago

The room is clean, the view is beautiful, the breakfast is tam on, the sea is bad, the rocks are hard, the sea at Mui Ne is the same, it's bad, I stopped by the Lam Tong restaurant at Mui Ne for lunch but was disappointed with the sea. and the food, after 5 years my friends and I just came back here but don't think we will go to Phan Thiet again.
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8 people find it helpful

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LE THU H.
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6.4

/10

Reviewed 159 week(s) ago

The resort is too old but has not been upgraded, so all equipment is degraded. The shower is not removable which is very inconvenient. The faucet below is close to the tub, difficult to use. The toilet hose is too short and difficult to wash. Shampoo for dry hair and hair loss. The elevator is old and narrow. Bad swimming pool. The bed here is too small, the small bed is only 1m, the big bed is only 1m6, the pillow is painful for the neck. The clothes hanger can't be removed, very inconvenient. The beach is full of rocks, the shells hurt the legs, and you can't swim. The resort has bicycles for guests to ride, but the bicycle manager's attitude and words are not polite to guests. Breakfast okay. The chef here cooks excellently. Receptionist is not friendly, happy, working is not professional. Check-in does not have a welcome drink even if guests come before me. From the cycling resort about 400m to Thanh Minh Tu is very beautiful. Resort in the city center is very convenient.
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3 people find it helpful

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LE THU H.
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6.4

/10

Reviewed 159 week(s) ago

The resort is too old but has not been upgraded, so all equipment is degraded. The shower is not removable which is very inconvenient. The faucet below is close to the tub, difficult to use. The toilet hose is too short and difficult to wash. Shampoo for dry hair and hair loss. The elevator is old and narrow. Bad swimming pool. The bed here is too small, the small bed is only 1m, the big bed is only 1m6, the pillow is painful for the neck. The clothes hanger can't be removed, very inconvenient. The beach is full of rocks, the shells hurt the legs, can't swim. The resort has bicycles for guests to ride, but the bicycle manager's attitude and words are not polite to guests. Breakfast okay. The chef here cooks excellently. Receptionist is not friendly, happy, working is not professional. Check-in does not have a welcome drink even if guests come before me. From the cycling resort about 400m to Thanh Minh Tu is very beautiful. Resort in the city center is very convenient.
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9 people find it helpful

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DANG T. M. T.
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9.4

/10

Reviewed 163 week(s) ago

Cool, beautiful view, a place worth traveling
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5 people find it helpful

Quang R.
icon-origin-TRAVELOKA

10.0

/10

Reviewed 166 week(s) ago

we came to the hotel and stayed here for 3 days. Many thanks to the hotel and staff here for welcoming us attentively. However, I have a few suggestions as follows: - The swimming pool is still a bit dirty due to falling leaves - The balcony of the room outside 227 has no tables and chairs, no place to relax and watch the sea. - There is no hot water kettle in the room to drink tea and coffee. - The refrigerator is not hot enough to preserve milk and fruit. - I have used 2 days of breakfast and feel the food is not rich. I hope you guys can fix the shortcoming. Wishing you and your family good health, happiness and prosperity.
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3 people find it helpful

Tran D. T. D.
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4.9

/10

Reviewed 169 week(s) ago

The facility is too old. The food is so so. The restaurant staff is not friendly. The only good thing about this is the location, right in front of the beach.

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